This was my first time visiting Swig. I ordered two drinks and one food item. After ordering, I noticed my drinks were already made but sat on the counter for about 10 minutes while I waited. During that time, the cashier continued taking orders while three other employees were making drinks and helping the drive-thru. I waited until there was finally a pause in orders before anyone acknowledged that my drinks had been sitting there. I eventually received my food, but the experience felt disorganized and frustrating, especially for a first visit. I hope the team can work on better communication and handing off completed orders so customers aren't left waiting while their items sit ready. read more

Looks like it's in a newer shopping area. I'm not from the area so it was fun to see a Swigs near by! They have a drive thru and a walk in style. Very efficient and quick with the orders. There were a good amount of customers but they had two people doing the drive thru which made it pretty quick. This time I tried life's a peach but sub peach out for cherry syrup. Pretty good and chill taste. Fiancé got life a peach as in and that was AMAZING! The flavor is spot on and in your face. Definitely recommend read more

Love this place! We live close by so we are here a couple times a week. Order in the app and it's always ready when we get there. My only suggestion would be to please get your employees that have to stand out and take orders in the drive thru an umbrella...it's way too hot in these summer months to be out there without atleast some shade! read more

handed me a summer sunset with only sparkling water and when I was confused they said it didn't come with cream. then asked which cream. I pulled up menu which lists coconut cream, etc. They said they're out of dragon fruit (after I ordered) and then stared at me asking what I wanted them to do about it and forced us to pull forward before solving the problem. I walked in and they all death stared me and had me solve my own problem. I got a texas tab instead and they made it really poorly. spent like $30 on trash. normally good and everyone is normally nice. at least three people need to go home and take a nap. It is sad because pumping a soda fountain isn't hard. i've been called slurs in customer service jobs and smiled back but god forbid to make my drink literally empty. How dumb do you have to be to not be able to articulate one sentence (as a group of...3-8...) or pump syrups into premade sodas. I'd be smiling non stop if that was my job again. Also I was not rude literally at all until I stood up for myself on the way out for being bullied for wanting a soda. :D thank you!!!!!! read more

Great new addition to Surprise. I love places like this and I was excited to come check them out on opening day. If you're unfamiliar with Swig it is a beverage spot that specializes in dirty sodas, energy drinks, and refreshers (flavored water) as well as favorites like pretzel bites and cookies. Good news is you can go inside as well as utilize the drive thru. Since it was raining pretty hard today I opted for the drive thru. The lane is long so even though the line was pretty long I wasn't left blocking traffic. There was a girl outside taking orders so it moved at a decent pace. We've only been to another Swig location a few times and had to look over the menu. After a recommendation I chose The Founder with Coke Zero while my son chose the Texas Tab which is a Dr Pepper based drink. It is a bit pricy, but if you have the app you can earn rewards toward free drinks. Service was great and though a bit overwhelmed they kept up with the pace well. Watch the time when you visit. This location is right in front of a high school so after school time (215) it may be pretty nuts. Vibe isn't anything super great, but more get in get out. They are kind though. read more

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What a great new addition to Surprise!!! Love the friendly gentleman carhop! The window gal was sweet, effortlessly efficient and the flavor of our order was perfect! read more

Hire people that aren't a bunch of teenagers that know how to run a business and not just focus on the drive thru orders.... Waited 25 mins for a mobile pick up and by the time I got my drink the ice was melted and my drink was watered down. Better management is needed! read more

Usually go to Dutch Brothers try this for the first time I got the Dr Pepper with cream. My daughter got root beer. It just tasted like a regular soda. I felt like it needed more cream. My son they gave him his drink. It was half full so then they gave me a coupon for five dollars off that expired in five days when I lived far lol I couldn't go back in time to give it a second chance. read more

Great service, great drinks & food, always quick service & everyone is always friendly

Honestly couldn't even tell you if the drinks were good. This place is over run with "peaked in high school" teenage girls. I went inside with a friend to try and order and no one even greeted us, no one even offered to take our order, and no one asked if we just wanted to look at the menu for a second. We were completely ignored, which I think is really sad for a food/drink industry. All of the girls just stood around in a circle on their phone chatting about guys and whatnot. Which is really mature for a work environment. Go to Dutch instead of this place, Swig is nowhere near it if the service is this bad. read more

I went for their grand opening and have been a handful of times since. Delicious sodas and the chocolate chip cookies are ADDICTING. It's nice to pick up something other than coffee when I'm running errands read more

Everyone always is so friendly, the lines might sometimes look long but it honestly moves pretty quickly. I am obsessed with the mini chocolate chips cookies. read more

Great place! Really close to my house! Drive thru was fast! The staff were really friendly! The pretzel was great!

This place focuses more on the drive thru than inside. Waited over 15 minutes for 1 drink. Got a refund and will not be returning. This was my second time with this same experience. Two tries and I'm done. read more

I stopped in for a soda and the chocolate chip mini cookies- and stood at the counter while the employees argued over who was going to take my order. I waited about a minute before someone finally helped me. The soda had zero flavoring and was undrinkable, and the cookies I ordered were ice cold and so hard I could barely bite into them. Very disappointing experience. I will not be returning to this location. read more

Opted to not use the drive-thru because it was wrapped around the building so I went in and there was only one other person in front of me. After about 35 minutes I asked where my drink was, after waiting another few minutes I simply asked for a refund which took several more minutes. I will never come back here again! Unfortunately I had to leave at least one star which I would actually leave zero Stars if I could. read more

This place is great with a wide variety of drinks, which are all very good. I've tried most of them. The pace is pretty quick because they have multiple people working on the drive-through and people taking orders outside in the line and inside is very generic, but all of the workers are very nice however there is a high school by it so after school hours 215 to around 245. It's gonna be pretty busy with all of the kids getting out. Definitely a great addition to that area though overall totally recommend. read more

Drinks were what you'd expect for soda with creamer and syrup, so pretty good. Service was also good, the ladies there are very sweet. Good for a little treat. read more