The store I got my wedding dress - Brides by Young - strongly recommended Alterations by Sylvia in Arlington Hts and I'm SO glad they recommended her! The alterations made my dress even better somehow and they were great to work with. Not the place to go on a strict, smaller budget - but they did it correct the first time and it was honestly so perfect. They also hand pressed it with the iron so every layer was perfect, I was so impressed. Their work was quick too - I went there at the end of May and my wedding was the 3rd week of July. Luckily I didn't need anything crazy done - just fitting the corset more to my shape, adding a bustle, etc. All pictures were by Mel Schroeder Photography in the Chicago suburbs. The church is South Park Church in Park Ridge, and the reception is Chandler's in Schaumburg. read more

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Didn't do what I asked and when I wanted it done to my satisfaction they told me that they were done.

Best tailor shop in the area. I go here for everything - pants, suits, dresses, you can't beat the quality. And they are so nice!

I tried this place out for the first time a few weeks back when I brought in a dress on a random weekday and luckily was helped immediately the moment I walked in to the place. This place is huge and has a lot of people working, which is fantastic. I got my dress back a week later as promised, and everything was done according to what we had agreed on a week prior and the work looked incredible as well. I will say, I thought it was quite pricey however, you get what you pay for so this was well worth it !!! read more

I've randomly gotten things altered here over the years and they always do such a good job. Kinda pricey but worth it to know they're gonna do exactly what you ask for. Fixed my dress pretty quickly, just in time for my birthday. read more

They took my 45 year old wedding dress and turned it into my daughter's rehearsal dinner dress. Stunning. So many compliments. Cried when I saw her. Fabulous pricing. Service was so professional. On time and ready for each fitting. Wish there were ten stars!!!! read more

Wonderful experience having my wedding dress tailored here! My experience consisted of 2 appointments- 1 initial fitting (deposit) and the 2nd to confirm everything looks ok (other portion of cost). Exceeded my expectations- I did a scarf, under bustle and a little take in the waist. To steam your dress is $50. A little on the pricier side for me, however, quick and careful so worth every penny! They even took a video of how to clip the under bustle for my bridesmaids- so thoughtful! Appreciate the ladies at Sylvia! read more

Sylvia Tailor Shop - Sewing & Alterations Near Me - Arlington Heights, Illinois

I guess when people don't speak English well, that may be a bad sign. I brought in a curtain that I wanted cut to exact measurements. I wrote on one side of the curtain and marked exactly where I wanted it cut as well as how many inches it should be. I put a big "X" on the section that I didn't want. So what do they do? They don't use the marks I put on, and keep the side that I put the big "X" on. So now I have the side of the curtain with all the sloppy writing on it instead of the side I wanted to keep! I can't believe I stood there, showed the lady exactly what I wrote and what it meant, only for her to keep the opposite side! This place is located right by Jewel and the dispensary. I was charged by "Sylvia" when I looked up the charge with my bank, but when I look online, it gives a different location. So maybe I'm not even leaving a review on the right one. That's another thing they need to straighten out. There's no point in me even going back to show them what they did. I guess I should've looked at it before I left, but even then, what could be done? What an unbelievably stupid mistake they made. read more

My daughter picked a beautiful dress and your shop helped to make it perfect. Thank you so much. read more

Sylvia Tailor Shop - Sewing & Alterations Near Me - Arlington Heights, Illinois

The staff at Sylvia's are exceptional. I brought in my mother of the bride dress this summer (that I purchased in a final sale) as it needed to be altered to be made larger and somehow they pulled off MAGIC. Very professional, creative, and incredibly skilled. Highly recommend for formal gowns. read more

I came here to have my wedding dress tailored. I am not a very girly girl and these ladies were amazing making me feel comfortable and supported getting the dress on and zipped up. Very professional, and the alterations including adding sleeves came out beautifully. read more

The hemming and alterations were done in a timely manner and done correctly. However, the zipper somehow became barely functional where I can't do it up or down on my own where I could before. For the cost, which was more than the bridesmaid dress itself, this is kind of disappointing. Staff was nice, shop is nice. read more

The reason I'm giving Sylvia's tailor shop 2/5 stars is because of a very unfortunate mistake that was made that caused a lot of stress and upset during the week of my wedding. I relocated to IL this past summer so I did my due diligence in finding this shop. I called around to different bridal boutiques that carried my designer's gowns and asked who they recommended- and they said Sylvia's. I didn't want to take any chances on my wedding gown's alterations, so I decided driving 45 minutes each way would be worth it to go to this shop. I went to Sylvia's to get my Martina Liana ballgown (style 1413) altered. I went in 4 times in 3 months. The team was very nice, professional and prompt with every appointment. They really took their time and answered any questions that I had, which I appreciate. When I went to pick up my gown 1 week before my wedding, something felt off. I am 5'3" and my gown was made for someone at 5'7", so I needed quite a bit hemmed off the bottom. When I tried on my gown, it felt unfinished/too light and like something was missing and like something was chopped off, but I couldn't put my finger on it. The owner assured me nothing was cut off and everything was okay. I went home to try it on and boom.. I could tell right away that the majority of my gorgeous floral applique's were cut right off. I lost sleep over this. I called the shop and they told me my applique's should be in the garment bag- they were not. The rest of my fabric was there, but my stunning floral appliques were nowhere to be found. I drove over to the shop, in tears, 5 days before my wedding and the owner told me that they lost my fabric and that they could put different appliques on. I said, absolutely not. I was so, so sad. I paid $4,000 for this gown and my fabric was taken. I told them I want MY appliques on MY gown and that they needed to find it. After digging in the scrap bins for about an hour (which had TONS of white, floral appliques by the way), they finally found mine. I would like to mention that during this time, the associate told me that I shouldn't be so emotional because she is from the Ukraine and has seen wars. While I empathize with her, I found this really disrespectful. I paid almost $1000 for my alterations and that is like comparing apples to oranges and making me feel bad for being upset that my WEDDING gown was botched. Other than that, she was kind but I really didn't appreciate that comment at all, nor did I find it professional. It turned out that a new seamstress was fixing my gown and made this mistake. I understand these things happen, but I think that the owner/team needs to quality check their work and/or make sure that these newer seamstresses know the proper way to alter gowns like this. I will give the team credit for fixing my gown in two days. The other alterations that were made around the waist were perfect, and the hemming was flawless after it was fixed. You could not tell that anything was wrong with my gown. They also wrote me a note and gave me $50 cash... to be honest, I would have expected a free cleaning & preservation, given that I paid almost $1000 for my alterations but I did appreciate the note and some cash. I'm not leaving this review to trash talk this shop, but I believe that other brides need to know about my experience so that they can make their own decisions and make sure that this does not happen to them, especially on their wedding week. I've attached photos where you can see the unfinished bottom, what the appliques should have looked like, and the fixed gown. read more

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These ladies are amazing! I had a wedding guest dress altered (bodice, waist, shoulders, shrug jacket). They often work as a team on your garment. The quality was very good and I felt the value of their work was excellent. They were prompt with their work, and always met the dates for reviews. read more

RUINED AN EXPENSIVE SUIT AND SUIT JACKET...The seamstress and staff are incredibly rude and offensive. When I pointed out the extremely poor quality of their work after a second attempt to fix their mistake, I was told by the tailor, "this is not Nordstrom" and then she insulted me and accused me of wanting the work done for free! NO, I WANT YOU TO PAY FOR THE SUIT THAT YOU RUINED WHICH STILL HAS TAGS ON IT AND REFUND WHAT YOU CHARGED ME FOR THE HACK JOB ALTERATION! Save yourself the trouble and go anywhere else! read more

I used Sylvia Tailor Shop for my wedding gown, and they were truly remarkable. Their service was fast, affordable, and done with expert hands. I needed a hem, bustle, and some minor fit alterations that they were able to get done exactly as I'd hoped for. I took my dress home steamed and ready to wear in less than three weeks since my initial fitting. I could not recommend their services more. Will definitely return for future tailoring needs. read more

I had my wedding dress show up multiple sizes too small and this shop managed to get it altered to fit me perfectly in a crunched amount of time. I got so many compliments and they made it so my day went the way it was supposed to without another stress over fit! read more

Sylvia Tailor Shop - Wedding dress - Sewing & Alterations Near Me - Arlington Heights, Illinois

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I have been going to this shop for years. They are kind, professional, and do amazing work. I am super short so I have all of my pants tailored here and have had the absolute best results every time. read more

Over the years I've gone to Sylvia's a few times for bridesmaids dresses and once for a work dress. She and her team do an AMAZING job, offer a fair price, and get the work done in a reasonable timeframe. Sylvia herself is always so sweet too. One of my favorite small businesses in Chicagoland, I would not go anywhere else for alterations. read more

Sylvia is pure magic! When my wedding dress arrived, I'd lost considerable weight and needed extensive alterations: shortening hem (4 layers), taking in 3 dress sizes, adding straps and 7 point bustle. I had a total of three fittings to complete the work and ensure that the dress fit snug and made me feel comfortable and beautiful for my wedding day. Beyond the remarkable skill of Sylvia and her team, everyone l encountered was so kind and welcoming to me each time I visited. For complex sewing and alteration work, I would trust no one else. read more

Sylvia Tailor Shop - Wedding dress - Sewing & Alterations Near Me - Arlington Heights, Illinois

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I absolutely love Sylvia's! I've brought two different dresses here to get them altered and both look impeccable! Will continue using Sylvia's for all my tailoring needs! read more

Great job, very personal and Professional. A little pricey, but great job. The ladies really listen and are very creative!

I got my wedding dress altered here and would highly recommend Sylvia Tailor! Everyone that I interacted with was friendly, knowledgeable, and prompt. They accommodated my many requests to make my wedding dress the perfect fit! Multiple guests at my wedding told me that my dress looked like it was made for me or fit me like a glove. If you are in need of alterations, use Sylvia! You won't be disappointed. read more

This review is difficult to write because Sylvia is very nice... However, the quality of the service and the communication from the store is enough to prompt a two-star review. Here's how: With my wedding five weeks out and my first wedding dress a disaster, I bought another one. This new dress needed basic wedding dress alterations (taken in at the side, length taken up and a bustle put on) and some beading removed. I made an appointment to come in and two women (neither one Sylvia) worked quickly and efficiently pinning the dress. They could not give me a price for the alterations and told me Sylvia would call herself the next day. Sylvia called five days later with a total price of $385. She wanted me to specifically come in at 2pm the following Tuesday to see the work they had completed. I agreed and made a note of the appointment. Being a wedding gown fitting, my mom came with me to see the progress the following Tuesday. When we arrived, they had no record of the appointment and had not starting working on the dress. If my mom hadn't driven an hour to come with me, this wouldn't have been so terrible, but they didn't apologize and told me to come back the next week after challenging me on why I wanted to remove the beading ("Buuuuuttttt, it looks SOOOOO prettttyyyy"). Now a week out from leaving for my wedding, I came in for the "final" appointment, which was really my first appointment seeing their work. The dress was fine, but tighter than was pinned (and I had not gained any weight). Sylvia was working that day and was very warm. She gave me a "free" garter and added $35 to the bill for the beading removal work that wasn't considered. I paid it and left, relieved to have a dress at all. The dress survived the ceremony. The reception was a different story. What they had decided to do was create a French bustle that included to very thin loops to hold a entire layer of fabric. Seven minutes into dancing, both loops ripped. I ended up actually tying the ripped fabric to another part of the dress after trying to hold it for a little while. It was embarrassing and distracting. Overall, I wouldn't recommend Sylvia's for tailoring anything, let alone a very important garment. I wish it would have worked out and I could have written a glowing recommendation, but I wouldn't want someone to overpay for bad work like I did. read more

Sylvia Tailor Shop - Sewing & Alterations Near Me - Arlington Heights, Illinois

This place deserves ten stars. They do amazing work these lady are extremely talented I was panicking about a a formal gal that I had purchased that did not. Without hesitation, Sylvia and her staff knew exactly what needed to be done and how to do it and I picked up my dress a week later. read more

I have been going here for years and I have gotten a number of alterations done but today I was basically turned away and told that my alteration couldn't be done when it definitely could have. It was quite obvious that they were consumed with doing larger bridal alterations and didn't want to be burdened with a minor graduation dress alteration. They tried to tell me that my dress was simply too big in the butt area and that alterations couldn't be done on it when there's literally 3 inches of extra room in the waist area that needed to be taken in. The dress fits more than fine in the butt area.. I am very disappointed as I now have to find a new tailor to do the alteration and lost an hour of my day today because I had to go to the two locations when they told me they were too busy at the first to even look at me. Seems like it's more about money than helping out customers. I won't be returning and am really saddened because my past experiences were so amazing. The owner just responded and said that they didn't have time to do my dress and it wasn't about the money if they didn't have the time they should've told me that when I showed up at the first location and not sent me to the other one fully knowing they didn't have the time either. I need my dress done at a certain date and the time I wasted at Sylvia's two locations kept me from going to other tailor's that could've actually helped me today. All Tailor's are closed on Sundays so this leaves me waiting until Monday now. It's just truly rude and inconsiderate and the response they gave makes no logical sense to me if that's the case be honest to your customers and not send them to go wait for another 35 mins just to hear they won't be helped. As I stated, really disappointed and saddened by my experience today, Sylvia's used to be really professional and considerate. Also I needed it in 6 days not 4-5! read more

I used them for tailoring a bridesmaid dress. They were able to get it done in a timely manner for an affordable price. Would definitely use them again! read more

I loved this shop. The atmosphere is wonderful, the people are kind and everything I needed was addressed! I came in with a custom made wedding gown from Anomalie, a long-sleeved​ gown that was fully lined with a cathedral length train. A difficult dress to alter, for sure. The dress also came to me in January for my March wedding so we had only a few weeks to make all of the necessary changes for the big day. Sylvia's bridal tailor was wonderful, altered my dress beautifully, it fit like a glove and when I picked it up it was steamed and cleaned and perfect! The bustle she made for me was easy to hook up and lasted throughout a whole evening of dancing and running up and down the stairs! Thank you for the wonderful service and perfectly fitting wedding gown! read more

Sylvia Tailor Shop - Sewing & Alterations Near Me - Arlington Heights, Illinois

They did an amazing job on my wedding dress and was so nice to work with! They also did my mom's dress for my wedding! I highly recommend!

We now live further away from this tailor and still worth the drive to go there. The people are so nice! The work is great! I cannot count the number of times we have gone there and the number of items they have altered for us! One time, there was a slight misunderstanding between what we thought we asked for and what was done. It was immediately rectified. O one is perfect, but it's how you recover that counts. There's often a bride in there getting a dress altered for their big day. We know we are not the only ones who know we can count on Sylvia and the whole team. They are friends at this point, not just great tailors! read more

I had my MOB dress altered here and the results were amazing. It was way too big on me (I lost weight since ordering) and the dress needed a lot of adjustments on top. It fits perfectly now. I am so pleased with the results. Sylvia is truly a perfectionist and her work shows it!!! read more

She did a great job on the dressy jumpsuit that I had brought in to be hemmed and steamed. You couldn't tell it had been altered. It looked like it was how I purchased it. The price was very reasonable and the customer service was excellent. I highly recommended. read more

After searching and reading endless reviews for a tailor shop for my wedding dress alterations, I finally decided on Sylvia Tailor Shop and I'm SO glad I did! Everyone I worked with was very friendly & knowledgeable. First fitting started right on time. My dress was quite large and needed a lot of work to get it fitted properly. Prices were in line with my expectations & well worth knowing it was in good hands and the work was done well. When I came back for the 2nd fitting the dress was flawless. Everything fit snug without being overly tight. Normally after the 2nd fitting they would then steam & prepare the dress for pickup before the wedding. I live about an hour away from the shop so I really didn't want to make the trip again. I was willing to go elsewhere to have it steamed before the wedding but true to their excellent service, they offered to steam the dress & veil right then so I wouldn't have to come back a 3rd time. The shop was super busy with many other brides coming in & out so I really appreciated them taking the time to do that for me. Overall I can't say enough good things about this place. I'm so glad I trusted them my dress! read more

They did my wedding dress, multiple bridesmaid dresses and my baby shower dress. I've had some weight gain and a ton of weight loss and they always pull through. One time my bridesmaid dress was almost 2 sizes too small and somehow they made it work. Recently, my bridesmaid dress is nearly 3 sizes too big and they are taking it on! I am 5 feet so everything is always so long on me and they are great with hemming. They also bustled my dress beautifully and they give really good consultation about things you should do to your clothes to make them more flattering. I can't believe it's taken me this long to write a review! read more

5 stars for saving homecoming! She graciously accepted the job of altering my daughters dress for homecoming just 5 days before I needed it! Every other place turned me down and said it was too late. The ladies here at Sylvia's are very experienced. I also had my bridesmaid dress altered in the past with her and I was happy with her work then too... but her customer service in helping me out when I was desperately in need,, requires special recognition! Thank you Sylvia's tailor shop!! read more

Sylvia is amazing. My dress looked beautiful as well as my mother's. Highly recommend for wedding dress alterations! read more

Sylvia Tailor Shop - Sewing & Alterations Near Me - Arlington Heights, Illinois

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This place did an amazing job of altering my dress! Very friendly and knowledgeable staff. Will definitely be coming back here for all the things read more

Amazing service! I got married back in 2019 and went to Sylvia's for alterations. The entire process was quick and smooth. I think it only took 2 weeks for my dress to be finished! Sylvia and her staff were extremely nice, supportive, honest and very helpful. I highly recommend her services! read more

Sylvia did a terrific job with my wedding dress and my mother's dress. My dress had to be taken in four sizes so it was no small feat! I purchased my dress at a sample sale so it also had some beading that needed to be replaced and she fixed that, and also took care of a small stain in the back. She provides a tremendous value and my dress fit like a glove in the end. Sylvia also made my veil- cathedral length with crystals- for about of the fifth of the cost that stores in the city wanted to charge. read more

Sylvia Tailor Shop - My dress, my mothers dress, and my veil. - Sewing & Alterations Near Me - Arlington Heights, Illinois

I'll admit it... I'm a huge procrastinator. Luckily, Sylvia finished my 3 layer bridesmaid dress just in time! It was 1/3 the cost another tailoring shop quoted me. She did a beautiful job. Thank you, Sylvia! read more