I took my Samsung S23 Ultra into the shop because water got into the front and back of the camera…read morelens. The owner had recommended isopropyl treatment and I agreed to it. Dropped it off next day during my lunchtime and my phone was ready after work. They were able to clean and clear the lens and reseal the phone. The owner explained that my phone was drenched in water, and the previous repair person did not use a new seal, reused the old seal. Price was decent. I would come back due to the friendly customer service by the owner and repair person did a great job.

Took a couple of my phones here. One was for a cracked…read morecamera and the other was for a cracked screen and the entire screen stopped working. They fixed it fast and delivered. Great customer service too. Definitely will be my go-to spot! Thanks guys!

I had an amazing experience at the Verizon store thanks to Tsunami -- he provided absolutely…read moreoutstanding customer service! I went in needing help to get a new iPhone, and Tsunami made the whole process smooth, stress-free, and even enjoyable. He was incredibly knowledgeable, patient, and took the time to explain everything clearly -- from the different models and trade-in options to the plan details and setup. He answered all my questions without rushing me and really went above and beyond to make sure I got exactly what I wanted.

Called Verizon service via phone, they couldn't fix, told me to go into store. Employee was rude,…read morebasically said there is nothing he could do, rather than be cordial and help mitigate my issues and point me in the right direction, he was dismissive. I will never step into this location again, for personal or professional reasons.

THANK YOU JENNIFER FOR YOUR OUTSTANDING COSTUMER SERVICE !!! Jennifer was Excellent and has great…read moreknowledge !!! Great experience , it was wonderful coming in ask for Jennifer

Who doesn't love freebies? T-Mobile Tuesday continues to give out little freebies... this time…read moreplastic football plate for Superbowl. Not the most fanciest but still fun for chips & dips.

Very helpful and their quality is great never had a bad experience coming here their prices are…read morefair, and quality great!

Came to get my iPhone screen replaced when it broke and they were quick and effective. They were…read morefriendly and super helpful. The price wasn't too bad either! Definitely recommend them if you need a place to replace your screen!

My experiences with this franchise can be summed up in two words--mixed bag…read more Let's start with their reliance on tech review websites such as C-Net or MobileTechReview.com. There is a LOT OF misinformation out there and I would think that going to the manufacturer's site would be the most direct way to get correct information. The story now unfolds: When we bought the phones, we had a requirements of what the phone should do: 1) Have a QWERTY keyboard 2) Be a music player 3) Bluetooth compatible for talking and playing music (no cables) It took FIVE visits to the store from April to August only to find out that the phone sold to us WAS NOT Bluetooth stereo headphone compatible. We were sold a JABRA Bluetooth BT3030 on our second trip to buy more accessories for our phone. It would not work even though I was guaranteed it was compatible. I went to the Jabra website and found it was not compatible. I returned the Jabra only to be told by Priscilla Holman, "You're now just coming back?" Rudeness aside, it was replaced by a X5I Blue Ant and beaaafore departing the store, I asked the manager, Armando Garcia, to check to make sure it was compatible with my LG Rumor 260. He went to a tech review website (C-Net or MobileTechReview.com) and informed me it was compatible. I go home, charge it and attempted to get it to work. I go to the Blue Ant website and find my phone is not compatible with the Blue Ant. I finally tracked the owner, Russ Enyart, via Facebook. I relayed my grievances and after a phone call, was asked to come in on a day he was working and that he was special ordering us a Bluetooth stereo headphone from LG. We go in and he had the LG BT stereo headphone. I asked him if he checked the manufacturer's website and he said he checked some websites.He then said, "If we can't get it to work, then the problem was us." My spouse was with me and witnessed this. Sensing I was annoyed, he offered to show it to me. After searching the internet, he found conflicting information. So he said he better read the product manual to ensure it was stereo Bluetooth headphone compatible.It was not. Seeing my dismay, he called Sprint and attempted to get them to allow an exchange for a phone model (Centro) that was BT headphone compatible. The solution was for us to send back the TWO phones, receive a $60.00 credit to be used to purchase the two Centro's at 199.99 each. By this point, I just wanted this ordeal over with. I asked him if he had any stereo headset that will work on the LG Rumor. I was given a Jabra C220s with cables--NOT BLUETOOTH. The tally goes: two trips to purchase phones and accessories. Three trips to find out the Bluetooth stereo headphones sold to us was not compatible with LG Rumor 260. This was a waste of time, money, gas and goodwill. The employees' lack of knowledge, one employee's extreme rudeness and even the owner's own smug dismissal of our complaint (which he never retracted even though he wound up eating his words that "it was compatible and if it didn't work, the problem was us.") and their reliance on tech review websites such as C-Net or MobileTechReview.com makes this a very bitter experience.

I had my BB serviced there and it was completed within less than 15 min. It Only cost me $25 to…read moreservice my BB and it was completed within a few min. I will definitely be back.

Layla was super helpful and very nice! She is the best worker there! I walked in right when they…read moreopened and she was very happy to see us and I asked her so many questions and she answered all of them in a complete, calm And nice attitude

Came here for the first time last month needing help with transferring phones and getting a SIM…read morecard and Jacob took great care of me. Ended up coming back recently and he was just as helpful as the first time. Honestly, out of all the Sacramento locations I've been to, this one is hands down the best. Highly recommend--ask for Jacob! He's basically a wizard.

Alright, I'm stoked about this store and the employees! I have never in over 18+ years with Boost…read moreMobile, found a store with such exceptional employees. Shino and Jonathan were customer service orientated, mindful of my phone situation, accommodating, funny to say the least and respectful. I've been into many Boost Mobile locations but not one like this. These two young men are exceptional examples of what employees should be like. Thank you, for making my experience an absolute joy!

Jonathan helped me out. I bought a The iPhone 12 , he was very informative and kind through the…read moreprocess of me getting my phone. I was having a rough day I had dropped my old phone stopped working and had my back up phone, but the Sim card was not working, so I ended up buying a new phone . he was very professional and kind. That young man deserves a raise. The ambience is clean and tidy.

Andrew - excellent service. Keeps you entertained with conversation while doing your phone in…read moreMINUTES... how fast he goes it makes it seem so simple I can do it, then I look at all his tools and what's he's doing and realize exactly why I'm letting the professional do it. He's by far my favorite repair man and already plan on coming back with old products to get fixed. It was word of mouth that brought me in - so his service goes a long way

Couldn't find anybody to help repair my phone after it had some water damage, but they were willing…read moreto take on the project. After replacing the screen entirely, the phone was up and running, and the data was saved. Would highly recommend.

I came to the location during stated open business hours and found the store closed, no signs they…read morewere on a break or anything. I later called to see if they were opened and they were extremely rude and sarcastic and hung up the phone on me. Extremely unprofessional and poor quality service.

Came at 1:20pm Thursday, Sign on door saying on break, came back 20 minuets later sign on door…read moresaying their on lunch. Shouldn't have to wait 3 hours to get some service.....