You can go and pay your Cricket bill, disconnect, file warranty and insurance claim at this store…read more They are very knowledgeable about their products and also ready to help you with any questions or issues you have with your service. This is a great store to go to and always have phones in stock. They been open since February 2012 and this is the only full service store in selma!! You dont have to drive all the way to fresno to the main store anymore. You can do it all at Instant Cellular Cricket.

After much wait for my replacement phone to arrive via mail, I stopped in here because I am not…read moreeven slightly tech savvy and everything electronic I touch gets destroyed. (I'm cursed) lol Any who, I was helped by a dude named José, who is extremely nice, helpful, and patient. He put together and set up my iPhone for me and got me out the door in about 15 minutes. He was so kind and professional and even though I apologized numerous times for being ignorant in my techy ways, he said it was no big deal (to me it was). He also perfectly placed my screen protector on (another thing I would've screwed up). There is no charge for this service by the way. The manager was helping someone else when I was there and the person he helped was also gratitude filled. Seems like management is doing an excellent job ensuring everyone walks out satisfied and pleased with their visit. I'm relieved and happy for the assistance with the set up in more ways than one. Way to go Reedley AT&T!!

Super friendly staff here. Really good with communicating what's happening, or could happen, with…read moreour account and answering all my questions thoroughly! Store rep Anna was a huge help!

They s*ck! First of all I made a call 3 days ahead of time for a Monday meeting. Their online app…read moresaid they open at 10am but when I got there at 10:10 am the message on their door window stated they open at 12:0 pm. I waited for another 15 minutes. After it being 12:26 pm, and after multiple messages, no contact was established so I left and will NEVER return or give references for. You're better off going with a business who actually care5about their business!

My iPhones front face camera wasn't working. I had heard great things about this store and after I…read morereceived the service they provided I now know why people keep going back. The guy who helped me was very nice and super helpful. He had the answers to all my phone questions. Their prices are definitely reasonable and they have a variety of cell phone accessories. I will definitely be coming back !

Horrible service! Visited the store at 5:05pm 6/26/2024 (so the manger can determine who was…read moreworking) walked in and said they would be right with me. One sales person in the store and her friend apparently. I waited 10 minutes while they had a long personal conversation about kids etc. I was there to pick up a home internet device I had activated online. Got tired of waiting, walked out. Obviously a new customer is NOT a priority. Check the security tape management! Cancelling the home internet - such poor service.

My aunt purchased a phone today. Basic phone. Was charged a $25 set up fee and they did not set up…read moreher phone. They did not transfer her contacts or pictures yet charged her for it. Furthermore did not explain the insurance monthly. $12 a month on a $130 phone. They need to train their employees better. They are not a good representation of Verizon as a whole. Really unacceptable.

I had a very concerning experience when helping my elderly parents upgrade their phones at this…read morestore. My parents are on my phone plan and went in for an upgrade. They were assisted by an employee named Jorge. During the visit, they traded in their old phones and left them with him. Later, I received a bill showing charges for phones that were supposedly not returned, even though my parents had already handed them over. I called Jorge during the week (he told me he works in Selma during the week and Dinuba on Sundays). He said he could not help me over the phone and that I would have to go in person to the Dinuba store so he could look for the phones. I asked to speak with a manager, and he told me there wasn't one. I also asked if he could have a coworker check for the phones, but he said he preferred to look himself because others might not do a proper search. When Sunday arrived, I called again and explained that this issue needed to be fixed and that I would escalate to corporate if necessary. Suddenly, he was able to correct the issue in the computer right away. This left me wondering why it could not have been resolved when I first called during the week. Overall, this experience was stressful and concerning, especially because my elderly parents were involved. AVOID AVOID AVOID JORGE !!!!!

Hey since you live on Adelaide please don't let people steal anymore I've already caught two…read morepeople that picked up a phone with an application that filmed themselves tell Sabrina to stop they require themselves going out the front door and going to Victor Romos boost store across the street He' screwed me a new iPhone they've been stealing in Sacramento they didn't even have to have your phone to get all your information and clone it ..thank you

FIRST.. This store has moved to a new address in Bishop 1365 Rocking W Drive, Bishop CA…read moreSECOND... It is no longer a camera shop. It is strictly a VERIZON WIRELESS Retailer BUT THE SERVICE IS GREAT!!!!!! Julie was Phenomenal! She took care of getting our new phones and saved us money with her knowledge of the VERIZON system! I witnessed her patient and exceptional service as she helped an older couple get their phones and service upgraded and restored. KUDOS to JULIE!!!!

This is my go to place for all things Verizonwireless. There is another Verizon store in town but I…read moredon't recommend them. These people have integrity and won't try to upsale you. They are knowledgeable and kind. You may have to wait a bit as they take their time with clients.

Jessie was our home tech. He was here during our last call also! Both times Jessie has been able to…read morefigure out what the issue is and has been able to fix it resolving the issue! Jessie is extremely thorough, customer and company oriented and is a very professional and timely individual! Jessie gave us the tech number of #3959 for his identifier number within the company! 10/10 on customer service today!

Made a appointment Tuesday hours 2-4pm. At 3:47 get a call my tech will be late do I want to wait I…read moresaid no. I left he should up at 4:27 my girlfriend answered she said I was not waiting. He could of gone in she is over 18 by 60 years. I just think he wanted to go home it is BS Fred Crumrine

Today is my birthday, and I planned to go to the Apple store to exchange my old phone for a new…read moreone. However, the new phone seemed to have some system issues, and the transfer wasn't working. Despite this, I'm incredibly grateful to all the staff at the store. They stayed beyond their working hours and continued to help me without giving up. I really appreciate their work ethic. A big thank you to Owen and Justin! You guys did a great job!

If a zero or negative number of stars would be possible, that's what AT&T deserves. This store in…read moreOakhurst is not a company owned store so, though they try to help. AT&T hobbles ALL customer service with just how little this company thinks and cares about its customers. Saying AT&T SUCKs would be an understatement. I've been an AT&T customer for over 2 decades and a customer of The Bell System for over 60 years. As automation has taken over, customers are a disposable commodity. I have business plan with AT&T for the last 8 years. Disgraceful service. Unhelpful agents who make promises that are unkept. They lie to only placate and get commissions. My phone plan was supposed to cost $132. Per month, we have yet to have paid that amount. Every month the costs go up due to "Glitches" on the fault of AT&T. Though promised refunds and corrections, each month the same mistakes are still there. We're paying a higher price each month. Nothing gets rectified. Agents that can't understand English and inept to correct errors. Each phone call is a new lie. A new story. A new excuse. They admit it's their fault, yet lie to us about refunds and corrections needed. Disgraceful behaviour.

I came in to upgrade two new phones on my account, Monica was very helpful in helping me pick out…read morephones and was very knowledgeable on what phones were good to get. I didn't feel like she was just trying to sell me a phone she actually took the time to tell me which ones were better then the other ones. The prices are very reasonable here, there's a $25 restock fee if you don't like the phone within 6 days of purchasing it you can exchange it. The computer system seemed to be a little slow both times I was in there so it took longer then I expected to be in there. I'll definitely be returning because of the great customer service from Monica and the reasonable phone prices!

Can NEVER go wrong with this incredible store!! I've loved cricket ever my bf had one been with…read morethis company for 2 years now NOT a 100% am leaving this company this my company home. Great signal service everywhere I go including far out traveling especially to the mountains going up Yosemite area!! I can name a few but this service is a 100% signal anywhere