Like a lot of other people , I dread change. I was with my previous provider for years , even…read morethough pricing kept going up and service wasn't that reliable. With the help of my adult children I went to this store and had the pleasure of meeting Sky. He convinced me to try Verizon and i can honestly say I feel great about the change. He was very patient and answered all my questions . Thank you for making the switch easy, Sky!

The guy was nice enough but I drove all the way across town for this location specifically because…read moreof the good reviews, just to be told that their hours on yelp were wrong. Update your hours to say you close at five and I will take off this review. People are too busy for this nonsense.

I signed up with Consumer Cellular, back in September of 2025…read moreThe reason was T-Mobile, refused to solve every issue I had, like, my monthly bill was $97.00, for 1 line, supposed 5G, I could never get on line! My friend told me about Consumer Cellular, I checked out their options, after which I choose to go with them! I've never had any issues with them! In fact when I signed up, I received several discounts the same day. One was a discount for being a senior citizen (I'm 74) my monthly bill was $40.00 . down from T-Mobiles of $97.00, that's a $57.00 less. Second discount, off first bill was their discount of second month was Free! Third discount I received was my military veterans discount!, and the fourth one was because I was referred to Consumer Cellular! I'm like, Wow, who else would do that? My first bill was only $18.00, my second was Free, paid only Taxes and fees which was $4.00 my third bill, with taxes and fees Was only $48.01, still $49.00 cheaper than T-Mobile, I didn't mention before T-Mobile, I was with Verizon, that monthly bill for one line was $117.00 When I called about the Consumer Cellulars advertisement on TV saying that Consumer Cellulars monthly bill for people over 50 was $35.00, I called them and asked if I would be able to get that rate also, even though I was already an existing customer? No explanations or excuses to the negative! The gentleman immediately, said, yes of course! , and changed my plan to reflect my monthly bill to the $35.00 rate! Will I recommend Consumer Cellular to others? Without a doubt! YES YES Yes! They give their customers more than what they Say! I'll be a Consumer Cellular customer for a very long time!

The service we received from the representative was what we thought was amazing…read more However, after a little while of having the actual service, we realized it was not. It was NOT once disclosed that the data was not actually unlimited. It was unlimited up to 50gb shared between 4 people and then it was slow. When I say slow, it hardly worked. The service CC carries was not good at all actually. Nor did they disclose all the extra fees. Then when we finally switched, they didn't cancel the account when I requested. They then are trying to charge me for an additional month even though paid what I owed the day I cancelled.

This is definitely the place to go if you want your phone fixed in a pinch, done right, and for a…read morecheap price. After finding out Apple would take days to fix the cracked screen on my iPhone and that the price would be about $200, I called iFiXitRight and got it repaired in 20 minutes. In addition, they gave me a free screen protector with a lifetime warranty under a current discount. I don't think you'll get this type of service anywhere else in Tucson.

I had a cracked iPad screen and called around to about five different places to get a quote. Not…read moreonly was iFIXitRight hands down the cheapest, it had the BEST customer service. Customer service means a lot to me, and the whole time I dealt with them they were amazing. They fixed it so quickly! I will only be going here from now on!

Incredible. Lifesavers. 100/10…read more I fully submerged my iPhone 6 in water and couldn't fish to out for a full 30 seconds. Tried the rice method but not until a few hours later. The result, not unexpectedly, was disastrous. Half the phone screen turned black, or started pushing buttons itself, or wouldn't respond, or wouldn't turn on, and then, finally, it would just flashed a green screen at me at a nightclub rave tempo. Summary: worst case scenario. It was the weekend and I rely on my phone for personal life and work. I was panicking. I feared not only for my news feed, but for the clients that couldn't get ahold of me bright and early Monday morning. I googled the nearest place with the best reviews. Then searched again for anyone open on a Sunday at noon (not many). These guys popped up; I went in with a bank card and blind hope. Expecting to have to buy a cheap full-in phone until I could sort out this mess with Apple or AT&T. Expecting to kiss my savings account goodbye. These guys are outstanding. I walked in, explained the situation. They gave me a full quote and walked me though the possible damages and repair options. Sent me to kill time for an hour, and when I came back about 50 minutes later, they had it mostly fixed. They switched it between the old and new screen right in front of me so I could understand the situation. Opened it up and showed me the damages. I know nothing about the inner workings of an iPhone, but they broke it down for me unprompted so I could grasp what I was in for and what to expect. Told me the worst case scenario (needing to send it elsewhere for further repairs), but made it clear they'd do everything they could. Reminded me of any possible costs and double checked that I was okay with them. Never made me feel like I'd be left high and dry (which would've been fair; they fix phones, they don't perform magic, and I'd essentially sent it to the Shadow Realm). As a bonus, the guy who helped me was really polite about the privacy of my phone. Let me key in the password and double checked that I was okay with him entering any apps to confirm the functionality of the phone - even when going into Settings. Was super thorough and dedicated to making the phone 100% again, even when I admitted I was willing to just take a phone that could send texts, make calls, and receive emails. Friendly, calm, professional; that was exactly what I needed when looking at my year-old, $900 investment and control hub of my life, sitting possibly dead on the counter. Went to kill time for another 15 minutes. When I came back, he had it all patched up and gave me a rundown of the final fixes. Noted that one or two minor glitches did happen (battery level fluctuated some), but gave me the option of fixing that then (maybe unnecessary) or coming back if there was an issue with a $10 discount on replacing the battery. Never pressured me to buy anything else and was very frank about the state of my phone. I was in and out in an hour and a half, tops. I came in with a phone that probably needed a full replacement. Walked out with a fully functional phone that had a new screen, a few circuit repairs, and other minor tweaks that had it living life again. $100-ish dollars in total, on the weekend, less than three hours after I'd TOTALED the thing. I'll recommend these guys forever, and you won't catch me upgrading to a new phone again just because something is wrong with my old one. This place works miracles!

Unfortunately I cracked my screen cover but they honored their guarantee and a replacement screen…read morewas only $5. Thank you Ramon for the great service!

Update: This time i need an apple battery for my iphone 13…read moremini. Apple store is a week for less money. This is 3 hours for more but double the warranty 6 months Done!! And a military discount with proof of ID. USN. OK. Back to 100 pct phone again. all good Thank you Cheyenne and Kyle Great Service.

I have a discontinued Infiniti sports car and needed an aux battery. Infiniti quoted me 250, but I…read moregot one from this store for 150 WITHOUT 3 year warranty included. I called, customer service was friendly and helpful. I placed the order for pickup, husband picked up while I was at work, replaced it later that night and all is well.

My IPhone died today! It would not charge. After work I made my way over to the Tucson Mall to…read moreAll Mobile Matters crossing my fingers. Ariel was superb. He explained all the requirements for checking it which were reasonable. $15 tops if the problem could not be solved. He expertly performed the diagnostics and updated me throughout the process. Very professional. Turned out it needed a new battery. $53! That was a huge relief. In about 30 minutes I was reconnected and will sleep well tonight. Thank you Ariel! Good work.

A good friend of mine always de business here to get screen protectors for his phone. Since I had…read morean OtterBox case I never thought about getting a cover on my phone. But when the iPhone came out with the finge rprint ID I couldn't use the OtterBox anymore and had to get a screen cover; this is the first place that I thought of. Man, what a great investment. The store has moved since I first year do business with them. Presently it's across from Hot Topic in the Tucson mall. Several times when my phone dropped, that screen protector has saved my screen from chips, scratches, and cracks. Once you buy the screen cover, if there's any problems, they replace it for five dollars. Over the last few years, I've replaced the cover six times, which is totally worth it initial investment, compared to replacing the screen on my iPhone pro max. The staff are super cool. I've never had to wait very long to get the new screen protector replaced. So do yourself a favor, and get your screen cover before your keys scratch it. They also replace batteries and screens on iPads, in addition to full service phone repairs. I got my iPad screen replaced and that took an hour. They sale cords and cases too. I'm happy with my dealings here at MobileBytes