Phenomenal service phenomenal place phenomenal price, will recommend everyone I know!!!read more

Best Prices in Town for Screen Repair Great quality at…read moreaffordable prices Definitely recommend

This AT&T location USED to be horribly managed. But, when we didn't have time to go clear out to…read morethe mall and we HAD to get our newly purchased phone up and going for work. We thought we would give this location a try--if we weren't happy, we'd head out to the mall after all. We are so glad that we chose this location! Parking was easy. We walked in and there were no other customers. Yet, there were quite a few employees on hand! Austyn was eager to help, extremely knowledgeable (in past AND present products), and didn't give us the proverbial push/guilt for having purchased our phone off site. He just wanted to help! He was professional, personable and prompt in taking care of us. PLUS he had us out of there in about 25 minutes! We are so glad we went to THIS location and had the excellent customer service we'd received from Austyn!

Why do I keep coming back here? Perhaps I am a glutton for punishment. The second star is because…read moremy problem was (eventually and disrespectfully) solved. The lack of any additional stars is this: The relentless derogatory comments about where I chose to buy my new phone. The lack of common courtesies while trying to solve my issue. The language blurted out when technology was failing the attempt to revive my service. The tone & almost eye-rolling as I explained that my pin NEVER works for ATT. The verbal beat-down I had to take because I wouldn't buy the case recommended. ATT needs to quit hiring whoever walks through their door. This store, in particular, has the worst employees. Another review mentioned Azalea, who I distinctly remember because of how horribly she treated me and other customers a few years back. Find better people!

Vince is a straightup guy, great work at a fair price. Has been our computer guy for 10+ years.read more

Just last week I tried to seek the owner's assistance with potentially repairing a screen issue…read morewith my laptop. He became focused on pricing and selling me a refurbished unit which was not feasible in my budget and unfortunately led me to have my laptop repaired by another nearby computer repair dealer.

I got my iPhone screen fixed here about a month or so ago. It was fine and they fixed it quickly…read morebut I noticed there was a tiny black dot on my screen after. Of course I didn't noticed it until I was in bed that night and I live too far away to bother making the trip back just to address the black dot. I thought I'd just live with it. I bought one of their pretty wood cases for my phone while I was there. The point of buying the case was to avoid breaking my screen again... ...Which brings me to yesterday. While in line to pay at a store I accidentally let my phone slip through my hand and it fell to the floor instead of my pocket, it's intended destination. Although it landed flat on its back, with a case on, I could see immediately that the screen was shattered. (Again. Just lovely,) But when I picked up the phone and saw that the fall actually broke the case too. So not only did the crappy case not protect my phone, it also didn't even survive. What's even the point? And now this morning. Seeing as how I can't really afford another replacement screen, and I wasn't left all that impressed by my first experience, I was just going to have a broken screen for awhile. But this morning, my stupid alarm went off and for the first time ever my phone vibrated itself off the edge of my bed. (I have a platform bed with a little bit of a lip where I usually set my phone to charge overnight. It's about 16 inches from the floor.) Welp. Now the screen is completely f#cked and unusable. I can't see the time or notifications. I certainly can't make calls out and I doubt very much I can receive calls because how can I answer my phone? In the end a new screen was okay except the Tiny Black Dot which was mildly distracting. But the case? Waste of money. Just absolutely worthless. Edit: I called the place before I got their message contacting me here. They did a great job of working with me to negotiate a price to fix my phone again. I bought a new case elsewhere that has a higher protective rating so I shouldn't have to fix it again. This new screen does not have the little black dot, it looks perfect. And they gave me a free screen protector too.

Fast and perfect. Fixed my cracked screen quickly. Affordable. Even got a glass Protector tooread more

FINAL UPDATE May 2013: I've not deleted my original review…read moreas I feel it necessary to underscore that, given the opportunity, a good business person will work to remedy a bad situation. Such is the case here. My laptop was examined by the new owner, he saw what went wrong, worked on the solution, kept me updated throughout and now I have a good-as-new functioning laptop. The issues described below have been fixed, and I would not have any hesitation to patronize this firm, especially knowing how well I was treated when a problem arose. A big thanks to Laptop Repair management! UPDATE May 2013: My review is subject to change for the better. The business was recently sold and the new owner took the time to call me to find a way to resolve my issue and turn me into a delighted customer. My laptop is in for an examination and based on my initial conversation I think this is going to have a happy ending. It is never too late to recover if you do the right thing-and have a willing audience. ORIGINAL REVIEW Run-don't walk-.from this place. I took a working, but older PC in for a simple repair. I did my homework beforehand and we discussed and agreed on the likely solution (I told them I was hesitant to put much $$ in it, but they talked me in to leaving it) After a week I heard it needed an additional part. Then no word for a week or so. I stopped in and found out they were ordering a $200 part (one that was working when I dropped it off). I told them to put it back where it was when I left it and I was done. A week later I went to pick it up and thankfully had them check it before I left, and it was dead. Two more weeks went by before I got a call and they said the motherboard was fried. My PC was in here over a month on a simple repair. Worse, they pointed out that any failure that happens while YOUR equipment is in their hands is not their problem. This gives them freedom to experiment with your equipment with virtually no liability. I work with a top flight IT team and ran this by three experienced mechanical IT techs, independently, and got the same answer: the motherboard is on no way connected to the issue I brought my machine in for; they fried it. They charged me $45 to transfer all my data off the hard drive, but I am left with a boat anchor. I will pursue remedy on this.

I have had the pleasure of utilizing the services at their Centennial location for several years…read more These folks are not only knowledgeable, but are extremely pleasant to work with. Definitely worth 5 stars!!!

Highly recommended. I have bought at least 5 computers and…read moremonitors (new and used) from them. They have transferred the material from old computers to new and have taught me how to install necessary changes. The staff is unfailingly helpful - no matter your level of computer knowledge. I would never go to aa big box store as long as Action Computer is around.

Leo and the ATC TEAM, without hesitation, took my laptop which needed recovery, discovered quickly…read moreit was toast. They then, without delay, tested drive, recovered data and built a new laptop for me...within a span of 4 hours. In todays world this turn around just does not happen. LEO, his professional attitude, with a desire to help, blended with intelligence was the perfect match. Ive been leveraging this incredible PC repair shop for over 20 years now....they ;BY FAR, are the very best in Denver. The service, the Customer Care without any ego is just not found anywhere. Im looking forward to when I need to return to this shop.