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    T-Mobile Experience Store

    2.5 (24 reviews)
    PriceyMobile Phones
    Closed 10:00 am - 8:00 pm

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    Ednor S.

    All the workers here were so rude,im giving them no star actually and we've been in t mobile for almost 2 decade can't even get any discount..time to change network

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    3 months ago

    Helpful 0
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    7 months ago

    Helpful 0
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    2 years ago

    Helpful 0
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    2 years ago

    Helpful 2
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    2 years ago

    Marco helped us quickly and efficiently. My dad and grandpa had Hard time getting their carrier switched and Marco helped us so much!!

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    3 years ago

    Helpful 1
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    3 years ago

    Helpful 0
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    4 years ago

    Helpful 1
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    11 years ago

    Helpful 5
    Thanks 1
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    6 years ago

    Helpful 2
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    8 years ago

    Helpful 1
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    10 years ago

    Helpful 1
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    Photo of Sara V.
    330
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    6 years ago

    Steve P. and Faiz were so helpful in setting up my mom's phone! Thank you guys. You're the best!

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    9 years ago

    Helpful 1
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    6 years ago

    Business owner information

    Photo of T-Mobile

    T-Mobile

    Helpful 1
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    Photo of Sam K.
    156
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    3

    12 years ago

    Helpful 1
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    Photo of D H.
    17
    567
    15

    12 years ago

    Helpful 1
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    9 years ago

    Helpful 2
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    10 years ago

    Helpful 1
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    13 years ago

    Helpful 0
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    11 years ago

    Helpful 1
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    11 years ago

    Helpful 0
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    Photo of Mike H.
    15
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    11 years ago

    Helpful 1
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    12 years ago

    Helpful 3
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    People searched for Mobile Phones 499 times last month within 15 miles of this business.

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    Apple Orland Square Mall

    Apple Orland Square Mall

    2.6(171 reviews)
    0.9 mi
    $$$

    Outstanding service by 2 gentlemen named Alex last night. They were kind, patient and extremely…read morehelpful. Kudos to both for a job well done!

    If I could rate Apple 0 starts, I would…read more I'm formally resubmitting my complaint regarding my MacBook Pro and how Apple has handled my case. Since my initial complaint, I've tried resolving this through Apple Support and an in-store Apple visit, but the outcome has only increased my frustration with both customer service and product support. I purchased this MacBook Pro for over $2,000 less than six months ago. It has been carefully maintained, never dropped, and never mishandled. Despite this, a screen crack developed unexpectedly. Based on how carefully it has been treated, I do not believe this damage was caused by misuse or accidental damage. After multiple conversations with Apple representatives including Samuel, Senior Representative Isaiah, and Aldo (the in-person Orland Mall representative), as well as an in-person visit at Orland Mall where we spoke with Nina, the in-person specialist, Apple has continued to refuse to repair the device without charge. This experience has left me feeling that Apple does not fully stand behind the quality of its products, even when issues arise with relatively new devices. In several conversations, when Apple representatives were unable or unwilling to answer difficult questions or hear my concerns, the call was ended abruptly. Even when I allowed them to speak, I was not given the same opportunity, and I felt dismissed rather than heard. At this point, it is clear to me that Apple does not stand behind its products in the way a premium brand should. Because of this experience, I can no longer support Apple or confidently recommend their products to others. I've been an Apple customer for over 11 years and have invested thousands into Apple products. Unfortunately, this experience has significantly impacted my trust in the brand, and I am sharing this so others are aware.

    Photos
    Apple Orland Square Mall - Series 11

    Series 11

    Apple Orland Square Mall - Old iPad, new iPad and pen

    Old iPad, new iPad and pen

    Apple Orland Square Mall - Laptop new damage found after I left it for service

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    Laptop new damage found after I left it for service

    T-Mobile Experience Store - mobilephones - Updated June 2026

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