I had the pleasure of meeting Jay. She was super knowledgeable & a great saleslady . I was having…read moretrouble with my phone and she not only resolved my issue ,she gave me a great deal on an upgrade,screen protector, case. I wish you could clone Jay and put her at all the phone stores!! Kudos to metro for having amazing employees!! Ty Jay for the great experience.

I needed to get a new phone, checked the deals, loved free phones from Metro PCS - LG 6 Stylo so…read morewent to the "dealer". Little place in a strip mall. Inside pretty dingy, a/c wasn't on, only sales person- young woman was already talking with customers on another language. She said" I'll be with you soon". 15 minutes after, i decided to do my grocery shopping and come back. In about 20 minutes i was back. Sales person asked me what i need, i told her exactly what i saw advertised. She said that they must start me up with $60/mo service, add activation fee, etc... So my charge would be $119 today. Nothing like that was in advertisement so they lost me as a customer, i would suggest not to go there. I' ve got exactly what i want in another store, about 20 minutes drive from this dungeon.

I will call someone and it will not connect or if it does they say they can't hear me. I'll call 5…read moreor 6 times to get connected again and same thing!! I'm calling them again. Not sure if it's the phone or the service. Can't call even using WiFi. I hope it doesn't happen in a 911 situation. I've had 3 heart attacks and open heart surgery.

Jessica was an awesome help switching my service from my old phone to a new one. Place down the…read moreroad (S. Dale Mabry near Wisconsin Ave) refused to help, telling me to "call 611". Make sure you go to the right location, on S. Dale Mabry north of Gandy near Lowes.

While visiting my sister in St Petersburg, I needed a new iPhone battery & couldn't get one at home…read morein Alaska. This store is clean, orderly & well stocked. I was happy to learn I could buy a new battery & have it installed before I left. The store manager was kind, very knowledgeable & friendly. The service was stellar.

I purchased batteries on line, the process was great. John was very helpful getting the batteries…read morein my car. I highly recommend this business.

My husband and I visited this Verizon store today. I can't say enough good things about our…read moresalesman Kai. First of all we had purchased our new phone from a different location and had to go to the Brandon store to pick it up. The store was clean, well stocked and had comfortable seating. Kai greeted us when we entered the store. He was with another customer at the time but after a couple of minutes, came over to help us. He was very informative, patient and professional. Kai made sure we understood the new changes we would experience with the phone, informed us about accessories we were interested in and made sure the new phone was set up properly. Because we had purchased the phone elsewhere, he knew he would not be able to receive commission on the sale. However, he treated us exceptionally well. Kai is an asset to this buisiness and we highly recommend this location! Thanks Kai! Sandy & Michael D.

My mom and i visited this location to upgrade my phone. I was hesitant because I had a voicemail…read morefrom my dad who recently passed that I did not want to lose. Sam, the rep who assisted us, was kind enough to take my phone in the back (I wasn't able to hear my dad's voice yet) and make a copy of the voicemail on his phone so he could send it back to me in an email attachment that could be saved permanently with no risk of losing it. His kindness during this difficult time was greatly appreciated. He even helped us set up the new phone on my car's Bluetooth. Great customer service.

We really enjoy working with Apparel Bags! They consistently deliver high-quality products and are…read morealways reliable. Their attention to detail and commitment to excellence make them a great partner. Highly recommend!

Machs and the rest of the team were so helpful and patient! Our team shirts came out perfect:…read morecolorful, high quality and timely. This is my go-to company for custom anything! For a custom shirt I think $20 is a great value.

Carlos was very professional. He repaired my iPad on the same day I called in a few hoursread more

Thank goodness for Carliphone I finally got my phone fixed and back to normal. After I had broke my…read moreold iPhone 7plus I thought there was no chance on saving it. My sister found this place and told me to call. Pricing was excellent for all the help I received, after fixing the phone it was saying unavailable but they got it to restart and back into normal! I recommend going here than any other place you find! They treat you like family and help as much as they can!! Thank you Carliphone!!!!

My wife's phone screen went out and all efforts to transfer data to the new phone had failed. AT&T…read morefailed to provide any solutions other than to head to the Apple Store. A friend told us to try this store and we hesitantly gave it a shot. Best decision we've made in a while! Rob and Christina were absolutely amazing and were helpful from the second we arrived. Rob informed us that our insurance actually covered the data transfer and AT&T should have told us that information. In less than an hour, we were fully transferred over at no cost! Staff were friendly, professional, empathetic and solution focused! Highly recommend!!!

Just brought my daughter's phone to the store for diagnosis and repair. The technician had a…read morecondescending attitude and kept interrupting me while I explained the problem to her, telling me there was a setting problem instead of listening to the actual problem. She needs training on how to speak to people. It was so bad, I chose to go somewhere else.