TLDR: Nate and his crew went above and beyond, diagnosed and fixed the problem. Highly recommend…read more 5+ Stars. Part 1: Internet -We contracted Nate and his crew to install the AT&T Fiber in the conduit going to our network panel. Summary: Fiber was pulled in to the panel successfully by Nate! They saved the day! -The issue began when we tried to install AT&T Fiber but the AT&T tech (who worked really hard) told us that he could not find our black flex conduit in the attic spaces. We asked Nate (owner of Alpha Net Communications) to find the conduit in the attic; he was able to find it eventually after looking through our various attics and there it was coiled in the ceiling after a drop down going through the garage attic. He was then able to pull the AT&T Fiber into our network panel so that AT&T could connect their fiberoptic cable into the AT&T modem/router. Part 2: Ethernet (Hardwire) Cable Management -Nate and his crew tested all the ethernet cables with a Fluke cable tester and toner tester. After testing the downstair rooms, they found and repaired broken ethernet jacks at the wall plates downstairs, identified hidden ethernet cable behind a wall plate in the upstairs area, and confirmed all cables were gigabit ready for AT&T Fiber internet. -They installed our new gigabit ethernet PoE switch, plugged in all the ethernet cables (and labeled them) into the ethernet ports of the switch, and labeled all the wall plates. -They cleaned up the network panel itself and also custom cut the closet hanger rod network panel stretched across the panel so that the panel door could fully open. AV System -Nate and his crew also tested the audio cables and the speakers that were upstairs, downstairs, and outside. They found the volume control for the outside speakers. -They also prepared the ethernet cable (going to TV, going to wall) so that it-alongside the HDMI cable-was ready for the smart TV.

Kaleb G of San Antonio here! I had the pleasure of hiring Alpha Net Communications to wire up my…read morehome with Cat 6A Ethernet! They brought their business enterprise-level experience to my home office with a custom tailored solution for my house. Now we can enjoy up to a 10 Gigabit Internet connection in every room of the house! I appreciate their quality, efficiency, and professionalism. Thanks to Nate, Micah and Steve! TEN STARS!

I had a bad experience with another company. Shawn and Charles from Pick Telecom came to the…read morerescue and saved the day. They were able finish the work of the other company and have worked closely with me to help control costs. They have expertly rewired much of our campus with new data cables, installed new network switches throughout the campus and have fixed our existing damaged phone lines. I would highly recommend them for their A-Class professionalism and quality of work.

It doesn't get better than Charles from Pick Telecom. He is always responsive and knowledgeable…read more If you ever need assistance with your phone system, do not hesitate to contact them. Keep up the good work! - Doug Z.

Stephanie helped us with a phone upgrade and claim after Asurion claim processing made errors that…read morein one instance found my wife's new phone cut off from service while on the road. Stephanie's knowledge of systems and as importantly, customer service quality, was phenomenal. Saved the day and Verizon relationship. Its been a long time since we've had that top notch level of service, competency, and product knowledge anywhere.

Went into the shop and Stef Bolton assisted me with my account. I have been trying to set up a…read morebusiness account. Stef was patient and helped me get everything set up. Stef is knowledgeable and provided excellent service. Verizon is very lucky to have such an incredible person as Stef on their team. I have been a Verizon customer over 20 years. I look forward to purchasing my next phone with Stef. Highly recommended.

Stopped in at 1233 on 5/7/26 to have a screen protector installed. We were hoping that Kaitlyn…read morewould be working, but no such luck. Only 2 customers and 2 employees before we entered. No acknowledgment or any kind of greeting. The other employees are in dire need of customer care in-services straight away.

Lanz and Kirsten were very helpfull transferring me over from Verizon to T-Mobil. They were…read moreknowledgeable and patient with the entire process.

I was very stressed not having a phone went to multiple places and ruby was by far the most helpful…read morerep I've ever dealt with. She got me out the door with the best deal on a phone and phone plan. Most places turned me away because I did not know how to get my transfer pin but ruby spend over 45 min trying to get it for me. You can tell she's passionate and enjoys helping others. Thank you ruby

From the owner: Switch today & enjoy America's largest 5G network.read more

These guys are great! I was doing a BIOS update when it prompted me for an admin password. I didn't…read morerealize my PC even had an admin password. I locked up my PC. SD Tech has great reviews so I called them. Hank spoke to a tech and reassured me they could fix it. He scheduled the appointment for the very next morning. Dan arrived right on time and had my computer running in about 5 minutes. Hank and Dan were so friendly and responsive. I highly recommend SD Tech, whether it's for your personal computer or you are running a large business.

Quick, reliable, and they get the job done! The guys at SD Tech are capable and sociable - a…read morecombination that doesn't normally grace IT folks with its presence (let's be honest). But these guys have it! Not only are they the best in the biz, but their prices are competitive and the value is undeniable. There's nothing like turning on all the computers, servers, and printers, and not having ANY issues. They'll be back when we need upgrades and updates, we love SD Tech.

Tony installed my outdoor TV antenna a few years ago and mounted a TV for me. At another…read moreappointment he hooked up another TV and promised to come back the following Monday with a bracket to hang it. That was about two years ago and although I keep calling and texting, he is ghosting me. Mounting the TV is not that big of a deal for me however, now I am getting lots of "no signal. Antenna not connected or program unavailable" on one of my TVs. Also, for some reason, not able to get the local CBS channel on one of the TVs anymore. Very disappointing he does not respond. Thought I was a good customer as I gave him one of my older working TVs that he said he could use. Time to move on.

This company does a great and professional job! Tony and Gabriel and very knowledgeable.read more