Customer service via phone and the T-life app were unhelpful…read more Carla, professional and quick, organized people by their needs. Another rep initially helped me, but Carla confirmed I was assisted correctly and helped with my payment and receipt, which phone support couldn't do or explain.

The best! Great customer service and the workers try their best to help you. Thank you George for…read morethe help! I'd recommend this location.

the worst customer, service , no one calls any one back . i have been trying to pay my bill for two…read moremonths ,but there website does not recognize my email even though im using the email that my bills go to. I have now been trying to call for weeks. the number says disconnected, but when i type it in it works. I would rather have a root canal, then deal with this company.

HORRIBLE service and alarms don't communicate right with central station. Their only punctual and…read moreresponsive department is the billing department. Get ready to be on hold for anything service related, and have to chase down people that said they would call back. They also forget and flake out about appointments.

Great experience as a Sprint customer. Came in to upgrade my phone now that Sprint is TMo and…read moreKevin, the Manager, helped me in less than 30 minutes. No games - everything was straightforward and exactly as I expected. Had stock of the phone I wanted and got a great case, too. I didn't feel pressured to change anything on my plan and my questions were answered honestly. No line, either. Highly recommend this store for all Sprint and T-Mobile customers.

Go anywhere but this T Mobile. The line is never less than 45 minute wait and once you get up there…read morethe help is mediocre at best. Not too friendly and helpful. I had an issue with something on my phone which was being triggered by their system and had nothing to do with me, preventing me to turn my phone in for a new one. She opened a case and said it's not likely to be resolved for a week? What? Then she never followed up. Went in another time for a screen saver and they were unfriendly as well and very abrupt when I asked about the replacement policy. Will never go there again. The store on CT Avenue is the best and I should have stuck with them.

We are a small company of about 10 ppl and we moved and had Master Telecommunications set-up our…read morephone systems and paging system for 2 of our warehouses. Mr. Vadim was very pleasant to work with. His customer service is amazing. Even the after service. I definitely recommend Master Telecommunications.

From the owner: Telephone systems installation. Telephone system repairs…read more Phone system service. Office telephone systems. Business phone system. AVAYA telephone systems repairs. NEC telephone systems repair. Panasonic telephone system repairs. Samsung telephone systems repairs. Telephone systems sales. Best telephone systems. Phone system for small office.

I don't recommend this location to nobody. We spent 40 min just waiting when the staff open the…read moreaccount to get the home Internet and as the result they have no idea how to do it. The staff is clearly lack practical training and basic product knowledge, which made it difficult to resolve my issue efficiently.

I do not recommend this store to anyone…read more I ordered an iphone, they told me it was back ordered and it would arrive in January. Then i get a notification the order was canceled. turns out it arrived to the store, no one called me, no one emailed, no voicemails. turns out they sold the phone that they had gotten in. i called this morning to figure it out, spoke to an employee, was told to come into the store by 5 pm as they had a different phone that i'd be ok with. waited for 45 minutes, no one said "hi welcome in". come to find out, this isn't a real verizon store, this is a cellular sales store. i finally got someone's attention for them to tell me it would take 2 hours to back up my phone. why wouldn't you tell me this the last time i was here so i could prepare? i then try to cancel the entire order, as id like to deal with someone who is actually competent. the sales man says he can't cancel it? that I have to call verizon customer service to cancel it. i've now been on the phone with them for 45 minutes. 1 hour, 30 minutes spent in the verizon store trying to cancel an order. you should be ashamed of the staff and service here.