Couldn't be happier with the service. Paul and Travis were on time, professional, organized, and…read morethey explained each step of what they were doing. Legitimately happy to recommend them to anyone.

I've hired Paul a couple times to convert some phone ports to Ethernet. He did a great job and…read moreworks efficiently. Also he's overall a really friendly guy.

Truly great experience with Anthony! from initial assessment…read moreall the way to the final delivery. Anthony rewired my coax cable through the house as well as adding few ethernet cables behind walls very clean and professional job! highly recommend!

I cut my Wi-Fi cable by accident…read more.... I called Anthony @ Phone Jack Medic & he was here in 2 hours. Reconnected my Internet wire within minutes! Very knowledgable, an amazing TroubleShooter, and an expert on bandwidth/latency/ Wi-Fi Standards! Highly Recommended!

I went into the store to upgrade my Apple Watch and the staff was incredible. I initially spoke…read morewith Joseph and the manager (I didn't get his name) but they were very efficient in helping me solve my problem. I was then helped by Victoria and she was also amazing, she helped with the upgrade and listened to what I needed and all 3 of them got it done for me. I was in and out within 15-20 minutes. I am definitely coming back to this store for all my future purchases and upgrades.

The list goes on! The expectations have been consistently surpassed!!…read moreI have had to go in frequently to this location and this crew is unlike many others. I came in on a Wednesday night of last week and to my surprise available and not super busy. As I was there, just before the next hour, more clients swarmed in. -Hilaria, Derek and Brian were pleasantly helpful, knowledgeable and friendly. Love seeing the same faces. Today, this week, I went in and met with Elizabeth who was very attentive, accommodating and supportive. This team works really well with each other. I am a very happy client! Huge thank you and job well done

Very happy with the service. Had them come in and install phone systems in my office for a great…read moreprice.

From the owner: Quality, Integrity and Complete Customer Satisfaction…read more Call (951) 400-5115 now for free consulting and estimates. Our implementations are meticulously planned, always on time and within budget. Unmatched expertise, combined with superior installation and service of: * Voice and data network equipment * Installation, maintenance & support * Structured Cabling & wiring (Voice, Data, Coax, Fiber) * Network Design and Installation * Digital and VoIP based Telephone Systems (NEC, Mitel & Panasonic Certified Partner) We support all major brands. * MOH (Music On Hold) & Paging * Unified Messaging * Carrier Solutions (competitive phone and Internet service analysis) We are here to manage your needs through the entire cycle for the use of the solution offered. Call us now to find out how you can get a $100 Visa Gift Card.

Excellent service. Was in need of an emergency POE injector and they were able to provide right…read moreaway. Highly recommend!

I requested that Sam figure out a complicated Wi-Fi issue in my home that I've been struggling with…read morefor weeks. In no time, he solved the problem. He really knows how to troubleshoot and demonstrates professionalism and expertise!

By far the best experience in a phone store I have ever had! Went in right before closing and was…read morekind of disappointed and non hopeful in my phone journey. However, then I came to the metro store on Orange St in Redlands. OMAR.....you are the best employee metro has ever had!! He even told me it was his first day at that location. I was shocked by how helpful , informative and polite he was especially right before closing time. You rock OMAR!! 10 stars for you

From the owner: Switch today & enjoy America's largest 5G network.read more

Apparently before we moved to the high desert, Frontier Communications bought a lot of what had…read morebeen Verizon infrastructure (wiring, poles, switch networks, etc.) as well as presumptive customer base, almost nationally. I gather that for the most part Verizon just wanted to get out of that business for some reason. In theory I am fine with that concept since I fired verizon for consistent overcharging for cell service and selling me products I did not need. But I did not have internet nor TV cable service from them. I am kind of glad I did not, but I was not that impressed with Comcast Cable either, where I used to live. Once moving to the desert and after signing a contract with frontier in 92345 zip code for $55 per month (basic cable TV and internet) I discovered that Frontier never provides service for that amount. "Sur-charges" including "broadcast TV" amount to $25 and the router and DVR each cost about $17 per month. Apparently the field service people discourage using your own router/modem since it is convenient to blame that unit for anything that goes wrong. At least comcast did not expect everyone to rent their routers. In any case my current billing base rate is $126 and I do not recall having made a contract which approved that amount. Maybe it is their "new" price after the 2 year introductory rate or something. An "introductory price" is basically an excuse to bait-and-switch and appears to be a common industry tactic. Meanwhile we have supposedly 200Mbit fiber optic internet service; never mind that "fiber optic" does not determine the SPEED of the connection (rather the endpoints do) and other reviews I have seen suggest similar displeasure with "faster" gigabit-service which I assume is even more expensive and apparently does not deliver either. I did try to contact frontier about their deceptive advertising and exorbitant billing rate (and we have the cheapest cable TV service they sell), which is still priced beyond what it is worth. Obviously someone is making money. Engine net searches suggest that Frontier has actually been in chapter 11 since about 2010 and despite that continues to provide service. Obviously they do not have to do a very good job of it, since they have virtual monopolies in the areas were cities have made deals with them I guess. Our local alternative appears to be Spectrum but I do not think their reputation is any better. I would be interested in other opinions about this set of issues.

Moving, called to cancel. Told we could cancel 4 days later. Cancelled our internet immediately…read moreupon hang up. Had no late bill or charges, paid every month. Will never use again!

Same old communications business, different day. Frontier…read morepromised me that they would not increase the rate of my plan and they kept that promise. Instead, they discontinued my plan and forced me to a more expensive one. What a slimy way to do business. I'm not saying that prices should never change, I am saying that the way these cable businesses do it is sketchy. They know it and everyone who is a customer knows it too. Just ask around -- everyone loathes their telecom company.

I just switched to frontier internet and was promised the world...a lower price, billing would not…read moretake place until 6 months, etc. but in reality that was a lie. They are charging me a higher price and billing started immediately I called customer service and they are so rude and unprofessional including the supervisor. There are other options out there. If it sounds too good to be true... it's a lie! Frontier shame on you!