Hai is extremely transparent and trustworthy. Very kind & professional. Super quick and efficient. He always has my vehicles running at their very best in tip top shape. I feel so lucky to have him as my mechanic. He works on all of Civics, my Tundra and my family members' vehicles as well. We all trust him and it's such a blessing to have an honest, competent mechanic. read more

My friend recommended this place to me several years ago and I have been going there ever since. Hai, the owner, is so nice! He's honest, knowledgable, and explains to you what is wrong with your car. He let's you know what has to be done to fix it and then gives you a quote. His prices are reasonable. And he works on all types of cars. I totally trust Hai and his work, and would recommend him without hesitation. read more

An auto shop I would trust; for sure. I have a 9 yr old F150 that had a check engine light on and an oil leak. I'm pretty mechanically inclined and can work out most stuff on my own. But in searching the engine, valve gaskets, etc., I couldn't find the source of the oil leak my driveway displayed to me with absolute clarity. The check engine light has been on for 6 weeks and my hand held computer that I plugged into the truck told me it was a problem with the Ecoboost turbo portion of the engine. Ugh. A new turbo/eco-boost is a $3500 repair...not up for that financially though. I took it to T1 and he confirmed that yes, it was possible the turbo/eco-boost was cooked. But he also noted that the leak was coming from cheap oil filter that Jiffy Loob had done 6 months previous. He volunteered to just do an oil change for now; no big deal....$90. Okay...then, a few hours later he called me and said that upon further inspection, the oil from the leaking filter had damaged the air intake on the turbo/eco-boost system and that it didnt' need a full turbo/Ecoboost replacement. It just needed a new intake line for the turbo-boost and a less than crap oil filter like Jiffy Lube had done. So, instead of spending $100 on an oil change and $3500 to replace the turbo/Ecoboost on the truck, I ended up spending $300 to fix everything. I appreciate the honesty of this mechanic and the willingness to look beyond the simple oil change and help me solve a bigger problem at 1/10th of the cost I was saving up to afford. I would definitely recommend these guys. read more

Got confused as I had an appointment at A-1 and parked next door at T-1, but glad I did. Car was making noise and I was concerned. Turns out I had a cracked hose for power steering. He fixed it same day, a few other bits he said were bad and changed my oil. He called me to approve everything and he applied a discount to make sure the price reasonably reflected what we agreed. My gf picked me up and was having trouble with her A/C. He offered to take a look and fixed it within five minutes (it was just jammed, but we sure didn't know). Offered to pay him $20 but he refused and was happy to help. $450 total for everything, and I felt like everything was honest, quick, and friendly. My car noticeably is driving a heck of a lot better. Note - paid $100 to have my car looked at in Davis and they said it was fine where obviously it wasn't. Hurray for honest Sac mechanics! read more

Best auto shop experience I've had in my 31 years. Not only were they extremely accommodating but so kind. They went above and beyond to help me when I was in a crunch and I couldn't be more grateful. I also was NOT charged an arm and a leg! read more

Hai has literally been the most transparent mechanic i've had. I had a friend recommend this place for my civic, and i don't think i'll be looking anywhere else. Of all the years i brought my car into a shop, i've never had a mechanic walk me through my cars internals and pinpointing things to look out for. That just goes to show how passionate this guy is in terms of profession, his customers and overall service. Thank you for such an amazing experience, T1 Automotive! read more

Thank you to the owner that helps me to fix my car and will come back here again. Hope my car will last for few more years hahahaha thank you hai read more

My truck engine was running rough so I took it in to Hai. He diagnosed the problem and had it back to me the very next day. Super dependable and a legit operation. Highly recommended read more

Original 10/10/20 review: My 2002 Honda Accord's "Check engine" light was on, so I took it in to Hai Trinh at T-1. He didn't do any real diagnosis, just used the electronic scanner. He said it needed a complete tune-up and a new catalytic converter. Maybe some of that was needed, I don't know, but it all set me back about $1000, and the light was still on. Then he said one of my fuel injectors was partially clogged and needed to be replaced, for another $250, "and then we'll see about the other three." I asked him wasn't there some way to unclog the fuel injector short of replacing it, and he gave me some BS about "You could take it to the fuel injector doctor, but he'll charge you more than I will." (I have no idea what he meant by "the fuel injector doctor.") What he did NOT tell me was that there is fuel injector cleaner fluid that you can put into your gas tank, and you can get it at Dollar Tree; I found that out later. I took the car elsewhere, and it turned out the fuel injector was perfectly fine; the problem was an oil leak, which Hai never found because he never really examined the car, just looked at the scanner. I'm never going to Hai again. 10/26/20 update: Within 48 hours of posting the above one-star review, Hai called me. He said he didn't know I was unhappy about our transactions, and he offered to reimburse me for whatever I had paid to get my car properly fixed at the place I took it to after him. However it turned out that offer was only good if I agreed to change my review to give him a much better star rating. I'm not willing to accept money to change my ratings, so I refused. read more

I am not familiar with what my car needs. Ive had people work on my car before and put things on backward or suggest a part I dont need. T1 automotive is honest and fast and accurate with repairs. I dont have to worry woth them on my team. read more

Mechanical experience beats any diagnostic machine, and you'll find it here. This shop is basically a one-man operation and the head mechanic/owner is refreshingly honest and straight shooting. He's repaired my 1998 Honda civic twice and both experiences were pleasant. I couldn't pass smog at a test only place and he diagnosed the problem as a bad catalytic converter in less than five minutes (for free, of course). Parts and labor, I was out the door in less than a few hours with having spent less than $300 total. Passed smog no problem. My car was shaking violently at any speed over 35 mph so I went to T-1. The owner hoped in the car with me and we cruised down the street. When we got back to the shop he told me he was pretty sure it was the half axle. He put it on the lift to confirm and he was right. This all took less than ten minutes and the repair quote was better than I had expected. He gave me a ride home and offered to pick me up a few hours later when the repairs were finished. I opted for an oil change and some other repairs while the car was in the shop and still got out the door for about $300. I've found my sole mechanic. I definitely recommend T-1. read more

Timely, honest and reasonable! Been taking my Subaru to the dealer for regular maintenance/oil changes. Tired of paying dealer pricing. Took it to T1 this morning and will definitely be going back. The pricing beats dealer pricing substantially, timing is impeccable and they were friendly and upfront about the pricing. *Hai popped his head in the waiting area to tell me that my car is full synthetic oil and confirmed the pricing before continuing. I was already aware of this, but it was nice for them to be informative, something that is appreciated and seems like it's going away in customer service. Great company. read more

Unprofessional. Unreliable. Poorly ran business. I had an appointment and showed up 15 minutes early just to be told the boss had left to pick up a car and would not be back the rest of the day. No one else in the shop could do the work so I was out of luck and was told I should try back next week. I found another shop. read more

Had to have extensive engine work done on truck per Hai in January. After he had engine out and work began he informs me engine full of sludge. He says sludge so thick it came slowly out in globs. Charges me almost $4000 and took over 3 weeks ( originally said a week). When we pick it up, he says sell it quick. WTF? After one week it starts misfiring and stalling. 4 tows to other nearby mechanics and they all said take it back, it's not right. Put in alternator, starter, new battery and 2 diagnostics $$$.. called Hai and asked him to honor his warranty. He got angry and said needs used engine and will cost another $4000. Said redo of his work won't do any good.. crazy man. Rude, and full of excuses. If it was so bad, why did he perform work anyways and charge me? Save yourself! Go somewhere else!! read more

Been taking my car to Hai (the owner) for the last year. He truly does believe in customer service. He finds parts with ease, does amazing service to my car, and is pretty quick to service my my car when I bring it in (quick service is something I haven't experienced much with auto shops before). I will continue going to T-1 Automotive. read more

Been coming here for a few years now. Usually for oil changes but I've gotten other work done here. It's a small shop with honest guys. Hai runs the place well, real legit dude. He will give you a heads up if something's gonna cost you and you can get it done elsewhere for cheap/free. It can get busy on weekends so plan ahead and be prepared to wait, or drop the car off. read more

I had to go here yesterday because Smog Wizard on Broadway fail my car's smog test. Why did my car fail? I my dip stuck was missing two "O" rings and my air filter only had one of six bolts. The reason these things were missing was thanks to Jiffy Lube at 3000 Capital. Thanks to Jiffy Lube I had to pay $47 for the first smog test, $30 for five new bolts for my air filter, and anither $28 for the second smog test. I have learned my lessons well. I will never go to Jiffy Lube again and will go to A1 to my smog checks for now on. For $50 I could have gotten my smog test and certificate. If I needed any repairs, A1 would have done them. read more

Bought a car a month ago from a dealer in which is warrantied through this shop. T-1 Automotive, 2 weeks later,when I originally brought my car in they acknowledged the dealer, but said they can't do any work till they talk to the dealer personally. So I left on screeching breaks. After a busy week of work came back on a day the dealer called and talked to someone, but they only mechanic there said he couldn't do any work unless his boss approved it, suggested that I leave my car overnight (for breaks ?) which is practically impossible being that I have 2 jobs to get to. Finally I come the next day in the morning when the boss is here, again refuses to do any work unless they talk to the dealer, even tho my brakes are dangerously bad at this point. After 20 minutes of waiting, calling and the automotive shop's manager telling me "this is bullshit, I need to know who's gonna pay", I got the dealer to call the shop, he "Gave the okay" (that simple) then the shop T-1 started work on a car that pulled up in the middle of all that and put me on the back burner. All this just to tell me that it will take 2 and a half to 3 hours to do breaks that I have personally done in an hour with manual tools, and have seen other shops do within 30 mins. I do not appreciate this service at all and feel less valued as a warrantied costumer than a walk up paying costumer. read more

Hai has been my mechanic for a several years now and my family and close friends as well. Excellent service!

I have been bringing my car here for several years. Hai is great and reasonable. They are usually pretty busy so it's good to have appointment. It's great to have a mechanic you can trust. read more

My car AC doesn't work because the compressor is broken. My friend recommended me to this place and we drove together to the shop to see if they could fix it. The own Hai is very professional and experienced technician. He doesn't talk too much but he is very honest and knowledgeable and get the work done nicely! He offered a pretty reasonable price and helped me change the AC compressor, belt and air filter. Compared to big auto shops who charge premium price with a lot of extra add on service, T1 automotive is what I want. I think I find a trustworthy auto mechanic for my future auto issues and I am happy to recommend Hai to my friends! PS: it feels so good to have AC back before the hot summer!!LOL! read more

worst customer service ever i only went because my car was under warranty and thats who the car lot told me to go.The guy hi was so rude slamming doors and made me feel uncomfortable this was the second time i went first time my husband brought the car he cussed at him and told him to leave.I will never come back read more

Had been going to General Automotive until the owner had to get out of the business due to health issues. Hai took over and continued the business as T-1 Automotive. He has been servicing my cars and trucks since then, and his service has always been honest, fair, and friendly. I have had everything from a basic oil change and general service to a full engine and transmission overhaul, and each time the work has been done right at a very fair price. Along with the other shop mechanic David, Hai operates one of the, if not the, best car diagnostic and service shop in the area. Very, very highly recommended. read more

My family and I having been coming here for over two decades , dating back to the original owner. Hai and his technicians are very knowledgeable, honest and friendly, I consider them family. I've personally had my past 3 vehicles all serviced here exclusively, it's hard to find a shop that works on Swedish cars and has access to new and used parts, Hai will always offer me parts at the lowest price , new or used. I have, and do recommended T1 to my friends and family as well as anyone looking for quality work at a fair honest ,price. They will never up sell or tell you that you need parts that aren't necessary for your vehicle at the present time, rather recommend when that time may be. I don't take my cars to anyone else, these guys are awesome. read more

My vehicle was not passing smog . It needed a catalytic converter. I wanted to find a shop that was close to my home, so I decided to choose T1 and that was the best place that I could have chosen and I will be taking my Toyota Camay 2004 there in the future. He did some calling around for the part and it didn't take him long to locate or replace it. I was very, very satisfied! Very upstanding about his repairs. read more

I can't speak highly enough about T1-Hai (owner) and his great crew! A good friend recommended Hai as he has been going to him for years. My friend knows about cars and trusts them completely. He is always saying "Oh just take it to Hai - he will figure it out and is a good prices". Initially had a BMW but now a Camry. T1 fixed everything in a timely manner. Hai actually went above and beyond and came to my home to pump up a flat I had so I could drive car to his shop to get fixed instead of me getting a tow to shop. I have AAA so I would have been charged but him coming right out to help me and not have to wait for AAA helped me a lot. His fees aren't extreme. My sisters had my car and brakes were squealing so she had her mechnique look at and turns out the CV joint was cracked - her mechnique said I could wait to fix and he would change $500 to $600 to fix. I took my car to my guys at T1 and Hai said it needed to be replaced right away. Don't drive ( I asked if it could wait a little bit LOL), if I did that would mean more damage elsewhere AND cost was only $340.00. Hai will tell me when I need to fix something now or can wait or don't waste money on to fix (as in the case with my BMW. I'm grateful I have someone I can trust. I don't know much about cars so it's great to find someone who isn't going to try take me for a ride. read more

Wow, I had a great experience at T1 Automotive. T1 automotive worked on my Subaru WRX and replaced the timing belt, thermostat, water pump and gaskets, replaced the idler pulleys, tensioner, A/C and alternator belt including the tensioner pulleys. This is a delicate operation on a Subaru. They also did an oil change and rotated the tires for free. The team is very nice, professional, knowledgeable and very honest. All together the repairs and service were very reasonably priced. I had gotten several quotes for the work, and T1 Automotive was by far the best deal. I would recommend this place to anyone. read more

Top notch service every time. Very reasonably priced. T1 has been recommended by friends and family. All are very pleased with the service and care of our cars. read more

Hai and his crew are always so friendly, honest, and knowledgeable both on the phone and in person. They never try to sell me on services I don't need. Hai always remembers me and my car too. I don't take my car anywhere else. Thanks Hai! read more

At T1 you can expect an honest evolution of an automotive problem, accurate repair work and a fair price. They've never tried to sell me something I don't need. They don't always tell me what I want to hear-but they always tell me what I need to know. Quality work finished when promised from a former HONDA mechanic who knows and loves automobiles. I highly recommend this shop read more