Trying to find a dentist that I like and trust seems to be a bit harder than I thought. My favorite…read moredentist retired and it has been a couple of years of seeing new dentists trying to find the right one. I think I have it! Every aspect of the customer service was warm and calm and cheerful. I also took my son, who is 9 and was worried about everything - he was treated kindly and respectfully. In the past, I've seen dentists that find all kind of issues that were conveniently covered by insurance. Or, they poke you in the gums with a sharp instrument and say - WHOA you're gums bleed, you need a special deep cleaning that your insurance will pay for! Huh. A sharp dental instrument made me bleed? What a racket. When either of those two things happen I'm not coming back to your office. Nothing of the sort happened to us. First, the x-rays at the dentist can sometimes be the hardest part! I really appreciated the dental assistant's way of handling my occasional issue - she just calmly moved on to the next area (which required a different bite), and then went back to the problem areas later. This definitely kept me from getting flustered and it was no problem when she went back. It had been a year (COVID) since we had been to the dentist. They could have told me anything and I might have believed it. But we both were cleaned up and polished by Dr. Phil. No cavities. No pressure to do anything unnecessary. Good advice about braces, too! Also, the cleaning was that little water pressure deal, no scraping. Thank the lort. Fast and pain free. Naturally, everything was very clean, everyone was masked and gowned and there was hand sanitizer everywhere, etc. It is a nice office in general. Cool that you get x-rays and treatment all in one room. We will be back and I will be recommending Lancaster Dental to others.

The absolute best of dentist I've been to in Lancaster. I had terrible wisdom tooth pain and they…read moresaw me same day. They were gentle and very reassuring during the entire process. They didn't pressure me to get extra work done. Just a very honest & professional dentist & office assistants.

By far the best experience at a dental office I've ever had. The office staff are polite,…read moreattentive, patient, and open to questions/needed clarification. The dental staff were professional, respectful, and just had great energy. Made me feel like I was speaking with my neighbors, that's how comfortable I was. The equipment used is all upgraded, new tech, clean, and the dental chair was COMFORTABLE. There's picture frames posted on the walls of completed puzzles which are beautiful that a staff member shared Dr. Lee completes with his family. Dr. Lee seems very down to earth, was thorough, took my x rays and digital pictures of my teeth so when he was explaining the horrendous tragedy going on with my teeth, he was able to show me with the x rays and pictures. It really made me understand what he was seeing, and reflects how thorough he is. You can tell he is knowledgeable AND he cares about your dental health. His tone of voice is very calming and fatherly so you can't help but feel at ease. When they were filling my cavities, I didn't feel the needle numbing my gums which was almost magical and I literally fell asleep while they were working on my teeth. It was my first visit and I will be returning. Thanks Dr Lee and staff!

I needed to find a dentist for my mom (quickly) I looked at the reviews and selected Dr Lee because…read morehe was the first appointment. I'm so glad I did, Dr Lee is amazing, he's very friendly and knowledgeable. My dad even decided to make an appointment. He's been great with my parents! The office is nice and welcoming. The staff are extremely helpful and caring. If you're looking for a dentist I recommend Dr Brian Lee's office.

Very caring staff. Was not pushed into any services that were not needed. Very pleasedread more

Horrible experience! This was my first visit since I am new in town. I went to a previous dentist…read moreand hygienist in Ojai every six months and was never alerted to any gum disease. I was alarmed that this office wouldn't even do a cleaning because of this "gum disease" and referred me to a periodontist for a deep cleaning and scaling. The periodontist, Dr. Yeoung, said I not only needed a deep cleaning, but also bone grafting and possibly implants. Alarm bells went off in my head because I have been so diligent with my dental hygiene for years and never even have had any bleeding during a cleaning. Also, it was going to be thousands of dollars that I didn't have. (Delta Dental would pay $1,000). I was freaked out and called my Ojai dentist and made the drive for advice. My trusted hygienist told me there was NOTHING WRONG WITH MY GUMS. These two dentists are upselling procedures and obviously are working together to swindle vulnerable patients, (which is easy to do since we can't see very well inside our own mouths and trust them for their expertise). My experience was the worst! I will be driving back to my previous dentist in Ojai for dental work!

I have been going to 10 West for a few years now, about 6 to be exact. Dr Kim continues to provide…read moregreat care with in depth explanations of what is needed to keep my teeth healthy. The staff is great. The listen and provide the answers needed to get care and ensure that the portion (if any) that is paid beyond your insurance is reasonable and truly necessary. I would recommend Dr Kim and his staff as your primary dental team!

Very professional, respectful, explaining the good and bad of dental work and maintenance. Highly…read morerecommend. From the front desk, dental assistant to Dr. Kim. 5 stars

I take all 3 of my children here. They love it . The staff and the Dentist is welcoming and…read moreamazing. Thank you

The dental staff and team and great. They're extremely kind. They do a great job. My only complaint…read morewith this office is their inability to stick to a schedule. Two times now I've gone in for my appointment and was seen an hour to an hour and a half PAST my appointment time- resulting in services that I need to get done them not having time for. Now I have to go back for a third visit just to get done the original tooth that I came in for in April. A woman was there about 15 minutes after I got there sometime before 10 AM. She had a doctor appointment at noon somewhere else and after an hour of waiting for her appointment which was at 10:30. She asked if she should reschedule because she wouldn't make her second appointment. I'm not sure who is in charge of the scheduling, but they need to be let go. Over booking an understaffed office is not helping your team or your patient care. The amount of time collectively I've spent waiting in that office I could've driven to my old dentist in Orange County. Got the work done and came back home I understand your time is valuable, but so is the time of the patients who take off work, arranged, childcare, or schedule other appointments in their day. An hour to 2 hours to be seen as crazy work- only to be told " there's not enough time to do the thing you came in here for we're gonna have to reschedule you"

Best Dental office in the AV hands down . Dr. Naveed is a very caring & good dentist . The only…read moredentist, I trust to see my family of 4.

Right when you walk in this place it is pristine, beautiful and the staff is very wonderful! I had…read morean annual check up. My X-ray tech was awesome. My dentist Dr. Sachin was awesome. My hygienist, he was awesome! I had an amazing experience. I'm a full grown scaredy cat when it comes to any white coats, especially the dentist. They had an outstanding level of bedside manner and comfort for me. Thank you! I'll see you next time for sure!

Dr. Glass takes great care of his patients and makes everyone feel important. Nancy is awesome for…read morethe same reasons!

SOO AMAZING, HELPFUL, & KIND!! We stopped by with an emergency situation this morning & they helped…read morelink us up with the proper channels IMMEDIATELY! I was worried about the experience we would have because sometimes it seems like you get lectured or in trouble along with the assistance - but not Dr. Glass! He was so cool & understanding of the situation - only offered help & kind words. His entire team was amazing! Additionally, the referral he gave us was Dr. Christopher Kang DDS, MD, who was also fantastic!! Will be leaving him an excellent review, too! Thank you so much, Dr. Glass and team!!

A new guy, Nathan Zaghi bought the place. He created a lot of fear about the "extremely large"…read morespace created by a failed implant from about 10 years ago. His quote was roughly $5,000 to fix it. Dr Stein had never recommended that, even from previous x-rays. Beware please, his go-to seems to be $5,000, or multiples of $5,000, even if not necessarily needed. He doesn't seem to care about anything but money, and I think he'll scare you into doing it.

I have visited five dental practices in Lancaster, and out of all of them, I found that this is the…read moreone. Very easy to talk to the front desk girls, and they were straight up with me. He wasn't all root canal crazy; he was confident in the doctor's skills and straight with me about treatment and Aftercare. Dr. Jeffrey Stein is amazing. He filled a deep cavity with gentle hands. The office staff is so kind. I wish I found out about this Office before.

I had my first root canal on Friday and let me tell you... it was nothing like I expected. Upon…read morefirst hearing the news I was petrified but I could no longer continue feeling pain the way I did so I went ahead and scheduled it. The weeks leading up to it were filled with nothing but friends and family alike telling me they were sorry I needed it as it's a horrible procedure but that I'd be happy to have it done after the fact. I felt my heart in my stomach when the day/hour finally arrived. I got to the office and was greeted by the friendly staff. The girls are so sweet and check you in quickly. Staff in the back office are just as sweet and understanding of any irrational fears (as my own lol). I knew I wasn't seeing the same dentist as I had previously so that added to the nerves. The two girls responsible for me that day did a great job of keeping me calm and walking me through the whole process. The doctor came in and introduced himself. He also made sure to acknowledge my feelings and walked me through the whole procedure while making sure I was never uncomfortable. Dr. Michael Ortega has a magical hand. Not once did I feel any pain at all. Not when he injected the anesthesia, nor during the actual root canal nor thereafter. I was so appreciative of him and the tech who molded my crown that same day so I wouldn't have to come back. Her color matching skills are impeccable! Now you can't even tell I have a crown. I went home that day feeling like a million bucks and no longer fear the dentist. Thank you Lancaster Modern for the amazing job you do at taking care of your patients.

They are a Delta Dental provider and they charge more than the Delta Dental approved prices. I paid…read moreover $1,000 more and they simply do not respond to my request to look into the money they owe me.

The staff at Smile Dental yesterday was THE FIRST STAFF to care about my exposed nerve in 2 months…read more I lost so much weight, lived everyday in so much pain my eyes were swollen from crying. I called their office Monday Morning and by 11am, I was in their office. She promised me she'd get me out of pain and for the first time in 2 months, I woke up this morning without severe pain. They were VERYA caring and even were super supportive during the needle phase of numbing (super sensitive to needles.) will definitely recommend them any day and REALLY hope they'll keep me as a full time client because I'd love to make this office my new dentist.

I went to the Lancaster office on 15th Street. I waited almost 2 hours for my first appointment. I…read morehad my services done by several individuals, One which included replacing two back crowns which I had no issue with the Dr, claimed they were not covering the teeth. I was given my permanent crowns that evening. The following week, my gums were so sensitivity I returned and I was told there was nothing wrong with the fit. They put gel on the area. I was advised to use sensitive toothpaste and told that if it did not go away I would need a root canal. I regret agreeing to the new crowns as a as one of the crowns was under 5 years old and neither was causing me pain. However I wanted to trust my new dentist office. Now 3 months later my jaw is swollen in that area. I will not be returning to their office. I am out of money I don't have and in pain . I amupset with myself being rushed into unneeded procedures, after being keeping waiting in the waiting room fot hours.