If you're going to Washington, DC, and thinking of staying at the Tabbard Inn, do yourself a favour: STAY ANYWHERE BUT AT THE TABARD INN!
When we arrived, we were checked in, given a key to our room and directed to go 'that way'. Once we got to the top of the most obvious stairway, we looked at the nearest room door and then at our key. The room number was a single digit. Our room key said I6I6 or I9I9, depending on which way you looked at it.
We returned to the lobby, where a very pleasant doorman laughed at our confusion and that 'everyone has trouble with figuring out which way to read the numbers and where to find the room', and proceeded to lead us there, through a maze of hallways and staircases, explaining that the Tabard Inn comprises three brownstones modified to act as one building. We wondered if we would ever find our way back to the entrance, and the doorman laughed about leaving a trail of breadcrumbs. Wish we had, as returning to the lobby later, by ourselves, was an adventure.
The following morning, we eventually found the in-house restaurant, where we were told we would be served a continental breakfast, compliments of the Tabard. Service was at best somnolent. We waited about 15 minutes for a cup of coffee. The server gave me a coffee and totally ignored my husband, as if he were invisible. It took a bit of persuasion on our part to have him return to our table, from his little sanctuary in the far corner of the restaurant. We advised our server that we were hotel guests, and he seemed to acknowledge that we had spoken. We were given menus.
During the long wait for a second cup of coffee, I went in search of a staff member who could change a $20 so we could leave a tip. No one, and I do mean no one was to be found, including in the main lobby and check in desk. There was a room key left at the front desk, and I assumed someone got tired of waiting to check out, and had simply left the key and walked out.
Back at the table not much was happening: like nothing. I felt as if we had entered the House of the Living Dead ... or perhaps the House of the Totally Dead. Semi-paralyzed, deaf, blind, and unconscious seemed to be the traits most admired by whomever hired the staff.
Precious time kept ticking away; even getting the attention of the man in control of the coffee pot, when he made an appearance and then, even glanced toward the occupied tables, was an adventure.
Eventually, waving like drowning men, we made it known we wanted food. A waitress, who seemed barely able to speak English, came and took our order.
Tick-tock, tick-tock, tick-tock ...
Just as we were about to abandon hope, the food was awkwardly delivered to our table. For just a moment, it appeared it may land on the floor or in my lap.
The food was good.
It again took arm waving (looking toward a staff member seemed to cause them to become deaf and numb) to indicate we were finished. To our great surprise, instead of asking for our room number, we were handed a bill!
The waitress indicated we had chosen menu items. Dah! When we said we were not offered anything but the menus still on our table, she apologized and tried to negotiate what items we should pay for. We balked and she said she would have to speak to her manager. Much, much later she returned, apologizing because she had difficulty finding the manager, and again offered a negotiated price.
Because we didn't relish spending the day in the dining area of the Tabard Inn, we reluctantly paid!
The negotiating and looking for advice from her manager, took place over an incredibly protracted time line, during which her command of the English language seemed limited, ended with her saying in very clear English as she walked away: 'Sorry 'bout that.'
Like yeah! How many people do they rip off every day, I have to wonder. Breakfast took over an hour to complete, because of the somnolent service, which bordered on resentfulness. Every movement was made in slow motion, and most often the guests were ignored to the point of distraction.
I will never, never, NEVER stay or eat there again. Sleeping on a park bench and eating at a fast food joint would be a better experience than setting foot in the Tabard Inn!
We were only in Washington over one night and a day. The experience at the Tabard Inn was a thoroughly disgusting, maddening experience, which tainted our whole Washington experience!
The Tabard Inn either needs to shape up or close up! It has lost it's charm and has no interest in providing service. read more