This location continues to be terrible. They miss items constantly, their workers are rude when they are not outside of the restaurant on their phones. They forgot the chalupas that I ordered, did not make the one other item correctly (which was not customized). When I went back through and mentioned I was missing items they said they ran out of chalupas. I ask why they did not tell me since I ordered and paid for them. She said she didn't know. I asked if I would get refunded for the missing items. She told me I got everything I paid for. I told her no I did not and she said get a refund through the app. I asked her how as there is no refund button and she said that she doesn't know his the apps work. She then did not talk for 2-3 minutes. I asked if there was any resolution and she said no there is nothing she can do. I then drove off. I was very calm the whole time, I did not yell or act like a "Karen" but am annoyed that that had not resolution, no apology, was very rude in responding and had no care to help. read more

Taco Bell - How am I supposed to pick this up without it dropping out of either end? - Fast Food Near Me - Lake, Ohio

The lazy workers just close up the restaurant whenever they don't feel like working. Sign says they're open until 5am but they decided to close at 8:58pm. But they're too lazy to even turn off online ordering, so now I'm out 15 bucks even though there were at least four employees standing in the restaurant not doing Jack claiming they were closed when I went to pick up my order. I understand working fast food isn't a glamorous job, I've worked in the service industry for years, but this is absolutely absurd. I don't know who runs this location but they should know the employees are just closing up shop whenever they feel like it. Good thing there are plenty of other Taco Bell's in the area, this one should just be shut down, it's the worst by far. read more

Forgot my food and when I went back around gave me the wrong item and forgot my sauce

Nay is an amazing manager! She helped me out a lot, and the staff was very helpful getting the food out, especially since I'm a DoorDash driver. read more

This is genuinely the worst fast food restaurant i've ever been to let alone taco bell, i waited here for well over an hour in the drive through. genuinely unbelievable. read more

I'm really surprised this is rated so low. For the last yr this has been my go to. I live in Cleveland but work in Avon lake. This is like...real food? Like a taco is hot and the bottom doesn't fall out like every other place in Cleveland. Also the staff is soooo nice read more

I have never waited so long for fast food, and it's been on more than one occasion that I've waited 30+ minutes for food. Waited in the lobby and even though they had many employees working, they were amazingly slow. Please do something to fix this issue. read more

I can say every order is always correct and drive thru staff is polite! I can say every order is always correct and drive thru staff is polite! read more

Ordered this volcano taco combo and it was completely inedible. Soggy to the point where you can't even lift it. Called the manager to ask how long it was sitting there before we had ordered it and they said they didn't know. They normally just keep them in the warmers and don't look at how long they are there. Absolutely terrible Taco Bell. It's worth driving out of your way to another one. Every time I eat here I get an upset stomach. Safe to say it's the last time after this. read more

Taco Bell - Volcano Taco - Fast Food Near Me - Lake, Ohio

Me and my bf go here all the time and love this place, especially because it is one of the few places open late. The food is not bad, however, every single time that we have gotten a chicken quesadilla here, the last triangle/slice is just an empty tortilla with nothing in it. I've attached a picture. I can understand if it happens once or twice, but it's starting to become something to expect when ordering the quesadilla. We enjoy our quesadillas, so when we receive an empty bland tortilla as part of it, you can understand why we were so disappointed. The staff is always friendly and cooperative, but sometimes the food just looks like it was thrown together. Also, it's not really worth it to get the cantina chicken taco, there is a lot of cabbage and barely any cheese/tomato/chicken. The chicken is also kind of rubbery anyways. I would have attached a picture but it was gone within one bite considering how small it was, and the sour cream was just plopped on the outside of the taco. Overall, we are very happy with the friendly staff and convenient hours, but the food quality/presentation could be improved a little bit. read more

Taco Bell - Fast Food Near Me - Lake, Ohio

I had to make a Yelp tonight so I could tell you all once more just how much I appreciate you. Tomorrow happens to be my birthday and I knew I needed Taco Bell as my last meal being my current age. This meal became even more special when I was gifted with yet again a lot more cinnabons than I was expecting. You guys blow me away every time, you deserve every dollar I have. Thank you for ensuring I have the happiest of birthdays. Ps from boyfriend of reviewer, "Every order is always gas." read more

I have tried giving this place the benefit of the doubt but nope. They really are horrible. I just waited over 20 minutes in the drive through to only be told they are only doing mobile orders. I don't, maybe open the lobby for mobile orders and close the drive thru? Or have a large sign before someone pulls into the drive thru and gets stuck as I watched all the cars ahead of me getting food. I didn't have my phone so I was SOL and was stuck. This is not the first time something like this has happened there either. Trash. I don't know how they stay in business honestly. The amount of times someone in my family has been turned away is astonishing. read more

The chance of this location being open after 9pm is less than 50%. They change their hours on Google weekly. Open til 4am one week, 10p the next. If the are shutting down early due to Covid, I'm sure the employees walking around with their masks around their chins and sharing headsets has nothing to do with it. There used to be a middle aged woman that worked nights and she was great. In the last 4-5 months, it's a bunch of younger employees that make you feel like you're inconveniencing them by ordering. I think I'm going to start going to Sheffield Village. A few minutes farther away but at least they are open when you show up. read more

Super friendly staff and the food is always on point! Service is always quick too, which is good!

Slowest drive through I've ever had the misfortune of going through, and I'm not exaggerating. I waited 35 minutes in line, but hey, it gave me time to write this review. Once you're in line, you can't get out because it's curbed in. I strongly advise you go elsewhere Never coming back. read more

Hours say they're open until 4 am. Get there at 3:30 am and they're closed. They frequently get orders wrong so MAKE SURE you check your food before you leave. This is just a poorly run Taco Bell. Has been for years. Wouldn't recommend it unless you don't have any other options. read more

Worst Taco bell in Lorain County nothing about this place is ever right so disappointed. The customer service is meh and the environment is bad. Every time I go something is messed such as closing at 9 pm or running out of lettuce and today I went and they only accepted cash but I still had to wait in drive-thru for 20 minutes even though I ordered no food. Taco Bell Corporate needs to look at this location or shut it down its terrible. read more

I hadn't dined at a Taco Bell in years but as a seasonal resident in Avon Lake, OH with one about 1 mile from my home, I decided to try it as a takeout meal. After reading a bunch of reviews about their Crunchwrap Supreme, that sounded like a really good choice beloved by everyone. My wife and I each ordered one based on the online recommendations (from other Taco Bell locations), the description of ingredients and the photo posted on the online menu. I hesitate to use the word fraud, but what you see it not even close to what you get. More precisely, the photo shows the base layer of ground beef and cheeses sauce as comprising a solid 1/4 of the height of the wrap. The reality was that the base layer was so thin that it seemed that so ground beef was visible though there were some brownish appearing areas that might have has a light smear of beef in it but not really visible or detectable by taste or texture. This was a total ripoff but they certainly built some customer loyalty with me. On my honor as a customer, I will never go back to that location. I hope everyone else has better luck! read more

Wow. I haven't been here in a while because these idiots can't get the order right to save their lives. And gave it another shot and same results. Not even close to what I payed for. My fault for trying again. Hope this place doesn't go under cause I don't want these idiots working somewhere else messing up that place. Good luck. You guys can't even follow a simple order. Never again read more

Two times this past summer, we stopped for breakfast. Here's what happened: 1. Teenager sitting on the curb by the door tells us the manager never showed up and she couldn't get in, so they are closed. 2. Just closed. No humans in sight. I sent an email to their corporate headquarters. I'm hoping they received, cuz they sure as hell didn't bother to respond to it. read more

This Taco Bell is usually pretty good about getting the order right. My treason for 4 stars instead of 5 is... I had about 5 items and they only gave 1 packet of hot sauce. I just don't get that. The food is hot, all items were made correctly, with other locations, that can go either way sometimes. read more

Check your drive through orders. Went there Nov. 2, 2021,got home 50 miles away, found out Taco from Crunch Wrap combo was not in bag. Also sauce I asked for was not in bag. Obviously too far away to return. My loss. Will not return. read more

I am literally sitting in the drive thru line. Right now. For 28 minutes!!!!! I can't leave cause of the way it's designed. So I'm stuck. This place is freaking horrible. read more

The staff was not friendly. Messed up our orders and refused to let me do two separate transactions. I have never been so disrespected at a restaurant. I will never be coming back to this location! read more

Today I decided to try something new off the Taco Bell menu instead of the my usual order of 3 Crunchy Taco Party Packs. I ordered the popular soft taco. It's like a crunchy taco with a twist. Instead of the much loved crunch of a baked tortilla shell seen on crunchy taco, a soft flour tortilla is used instead. It still has my favorite ingredients like ground beef lettuce and cheese. On my initial tasting I found the soft taco to have a pretty savory taste. The taco meat was good and all but I felt like the rest of the dish was lacking. Maybe if the flour tortilla was fried in oil it would have been a bit better. Or maybe if there was crunchy tortilla strips inside the taco with the soft tortilla removed. The lettuce tasted great but could have been paired with some sort of crisp corn based product on the side. The soft taco ultimately gets 2/5 for me, I like the risk taken but execution was subpar. Ultimatley this Taco Bell still gets a 5/5 as it serves the best crunchy tacos around! read more

Taco Bell - The Promotional Picture provided by Taco Bell. - Fast Food Near Me - Lake, Ohio

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Can i give it a 0 star ( were closed ) the bamba bamba big woman said wen we arrived at 3.05 a.m and they closed at 4 a.m what a shit

This is a standard Taco Bell however I have noticed their switch to extremely fine shredded cheese in their tacos and other items. They seem to be of normal speed for a Taco Bell. I am sometimes disappointed in the inconsistent quality of the chips shells. read more

This Taco Bell is the worst one I've ever been to. The service is bad, they mess up the food, don't get me wrong I love the bell, just not this one guys read more

Slowest Taco Bell at lunch time ever!!! Sometimes having to wait 10-15 minutes for fast food at lunch time when there are only 3 people in front of you....not good for people who only have 30 minutes for a lunch break! They get the orders right 90% of the time and always give free stuff if they have to correct wrong orders. Employees are entertaining to watch...looking confused and arguing with each other. On the plus side food always tastes fresh and warm. read more