Honestly I had the worst experience ever I order a number 9 and feista potatoes and a potato's griller but they completely miss up my order there was no sour cream and cheese on my food I'm very upset and disappointed at Taco Bell and there employees. They all should retrain the employee at that location and how to treat customers read more

This location is hit or miss. I've ordered crunchy tacos and in multiple instances they were drenched with grease to the point that the taco was falling apart. I prefer to go to a different Taco Bell. read more

I've been to other Taco Bells in Hayward, but this one is the best. They have real Mexican food! I'M JOKING. But, other Taco Bells have failed me. These guys always put the sauce in my Deal Number One $2 meal Chicken Burrito while others don't. It's a good eating environment and pretty friendly staff. I always bring friends here since it is cheap and just good quality Taco Bell food. It's in a convenient location too. Something you may like a lot is the fact that you can buy a small drink and refill it right there up to 20 times (okay maybe 100 times) without having to ask them to do it for you behind the counter. This is a feature that is not at a lot of places, so it's really convenient. High five to Jackson Street Taco Bell! read more

The service here is absolutely terrible. People think Hayward is ghetto and this will be a prime example to why people think that. People at the drive thru are hella rude. When you ask to read back the order, you'll hear a little sigh and attitude. When you go inside, the place is a mess. They don't clean up very well. Dirt, food and taco sauce is laying all over the floor and the tables aren't cleaned. I shouldn't even be eating fast food anyway, but damn its cheap. haha 79, 89, 99cent food. Who can resist with the economy today. :P read more

I ordered a cantina bowl and they had run out of black beans, so they asked if I wanted retried beans, I said sure, then they told me they ran out of onions, after I had already been charged to put some on my bowl. The workers were nice, but running out of ingredients early in (7p) is not ok read more

Whoever worked the night of 9/30-10/1 around midnight literally are the worst my order was absolutely butchered. I was missing so many items in my order it was ridiculous. This was so beyond annoying and a waste of money. Whoever is in charge get it together please. The order wasn't even that many items which is the sad part by the way. I'd like a refund but at this point I'm not sure I'd care for one. 1 box combo and 3 small items and you tell me you can't get that right ?? read more

Worst Taco Bell. You're better off going anywhere else. Normally I double check to make sure my order is accurate but with there sealed for you sticker I didn't think about it. I was missing 3 items that cost over $6 plus the quesadilla that I did have was not even cooked. It was cold cheese was not melted and tortilla was not toasted at all. They ask if you want a receipt and I said yes, so I can even double check or tell them who messed up. Definitely not coming back here again. Not worth it. read more

Apparently every time I go to the drive thru around 3 am ( quick munch before work) their debit card reader is broken. ( 3 times). Don't know if it's broken or person doesn't want to do their job. read more

The ONLY reason this place get's three stars, instead of Two, is because it happens to be right across the street from my apartments, and me being the pothead I am; beggars can't be choosers. What I would really like though, to tell you the truth, is for them to STOP putting trainee's on shift at the BUSIEST F***ING HOUR OF THE DAY. Seriously, I go there because I want to get my food, and get the hell out, not sit, and wait for 45 minutes just for the incredibly slow learner behind the cash register to figure out what button means TACO! And what the HELL happened to the Code Red?! read more

Wow! I've never felt the need to give a 5-star review for a fast food joint before. This Taco Bell just ruined all others for me. It is clean, the staff is very friendly, and they bring your food to you, rather than calling out a number. They ask for your name when you order and when your food is ready, they call out your name and bring you your tray. How nice! Then about halfway through my meal, the young man working at the register (his name is Ricky) came over and asked how my meal was. Um, is this actually TACO BELL?!! Super surprised that there is a poor rating. Maybe they just cleaned house or are under new management but my experience was out of this world! read more

Drove to Taco Bell at 1:30am, because yelp said their open "24/7". When I get there, they have the "open" sign on and the lights are on inside. Noone will answer on the speaker. When I pull up to the window you can hear them laughing. read more

Never had problems in this taco bell. But today I guess was not my day!! Seriously Im in line and the cashier just leaves and like searches the trash and takes it out meanwhile we were waiting!!! A coworker of his told him that he had a customer but he didnt care he took his sweet time!! Like we saw him go outside to throw away the trash we left it wasnt worth waiting and letting him take our order! I will come to taco bell again but not while he is there it was so disrespectful what he did. I know they are hiring but by his action he looked like he doesnt want to work!! Bad experience today but hopefully this does not happen again. read more

Standard Taco Bell. This place is open late, and I never had an issue. If you want to be meat free that night here are some things you can order: taco supreme no meat, potato soft taco, and nacho supreme no meat. read more

Mexican Pizza is great. But every-time I visit a Taco Bell the tomato topping always consist of the tomato end. The "Root" not appealing on food. Suggest a different processes of cutting veggies. read more

Taco Bell - TomatoesRoot buzz kill - Fast Food Near Me - Hayward, California

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Fast and efficient service. Clean restaurant. Really nice employees. Better than the location on Foothill. read more

Taco Bell - On Jackson at Amador - Fast Food Near Me - Hayward, California

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I am a vegetarian so I order all my food with beans instead of meat. The last 5-6 times I've been here they have made my food with meat and it's not until I get home that I notice. The only thing the management offers is for them to make me another one. But that means I have to drive there and back just to get the food I ordered. Talk about a waste of my time and money. Very dissatisfied and disappointed. Their attention to detail is obviously very poor. I will never eat from this Taco Bell again. read more

Drove through the drive thru and they missed one of my items. I pulled into the parking lot and went inside to get the item. Figured they forgot. They hadn't made them. Had to wait 10mins while my other food got cold. read more

It took over 30 minutes to get through a drive-through line of about 8-9 cars or so. Then when I get the whole two items I ordered they were done incorrectly. This place is a joke and the management is even worse. If you want Taco Bell Dr. the extra mile or two to the one on foothill Boulevard and Hayward. At least they get your order correct most of the time and you don't have these abysmal wait times in drive-through. They are a few blocks from me but I'd rather drive a couple of miles to the other location because this location can't manage to get their sh!t together read more

Found a fly in food asked for more guacamole manager said it's late did not want to open a new bag server was nice management needs helped

Had an encounter with the drive thru girl but nothing serious. There was something in my food and the manager handled it very well.

I just came in for happy hour (2p-5p) & ordered a beef nacho griller & baja blast freeze! Food was ok, but had hair in baja freeze & never wanna have another again! The drink came out of a machine! How is there hair in my drink? Check your food/drinks before coming here! Was totally disgusted! read more

Yesterday morning wasn't going so well but i stopped where I always stop at on my way to work: Taco Bell. However, that day, a nice teenage girl greeted me and smiled. she was so friendly and handed my my order really quick. fast and precise. Her name was on the receipt. Raquel G was it i believe. Today I went once more in the morning and there she was again. same attitude, same speed. you can tell she always does that. i don't know if she's new or just was never put in the morning but Taco Bell better give her a raise! my goodness such a great job and the best experience i've had at Taco Bell in a long time. most times they're hostile and rude and rush everything. In total, 5 Stars for her and the cooks of the morning! read more

I See why they work at taco bell dumb ass retards don't know how to fallow Instructions. I asked for extra chicken in my grill stuff burrito and they couldn't even get that right smh and they charge me keep it I just said fuck it smh. read more

20+ minutes in the drive thru? You DO know what fast food means, right? Seriously, this place sucks. Even for a Taco Bell.

I have experienced bad tacos and bad service at many Taco Bell restaurants. But by far, this is the best, well maintained Taco Bell I have been to in my whole entire life. The service is FAST, and they don't over due my food as the other Taco Bells. One complain, the Taco Bell Industry does not carry green onions on the cheesy fiesta potatoes. read more

I was craving Taco Bell and I am usually going to this one even though the one on Hesperian is closer.. came to Jackson and saw that they had their lights off at night? That's scary! How can the owner be this cheap and expect clientele? Cheap cheap cheap. I don't support cheap business owners. Went to the one in Hesperian and they were bright and awesome. Will be going here for now on. read more

The employees at this Taco Bell are amazing! My car broke down while I was in the drive through today and they were so helpful. They immediately came to my rescue and did everything they could to help me. And they were super nice throughout the whole ordeal! read more

The guys working the window tonight were very Organized and Efficient. Food was good too.

Stopped by this Taco Bell today during my lunch break. Staff was very friendly and the service was super speedy. Our food also held up during our walk back to work. That was a huge surprise considering it's fast food. read more

CARMEN is so friendly the food was great and the place was so clean. I wil e back. Antony is so friendly too. Thanks

30 minutes to get food, my god are these fools slow. At least order was right. But hire more people,

Last night my order was all types of messed up! I ordered all chicken and came home to all beef and we couldn't eat it. I ordered 4 small chicken quesadillas and got 4 big ones....I honestly don't understand what was the point of even taking my order if I wasn't going to get what I paid for....waste of money waste of gas waste of time waste of food!!! Get it together sheesh!! read more

I used to love this bell but it has gone down hill. When I tell the woman that I smell sauce and its burned. She tells me there is no sauce but I will make you another. I didn't think that was good customer service. Also had beans on another item I bought when I asked for none. She needs to learn about customer service. read more

The taco is okay like any other fast food place, but this one is more slower then other locations. On top of that they are always out of stuff, such as napkins, sauce, and certain drinks. It's just pretty disgusting to know that the whole entire shop has no more napkins, what will they use to wipe their hands, and what the customers!!!!! Whoever that is responsible for this location, really needs to step up... read more

As a girl on the go, I tend to eat a lot of fast food. So sue me. Actually I'll probably sue you after I gain so much weight that I can't leave my house. It's really easy to spend a buck.50 and get a bean and cheese burrito. Which, if that's all you get, isn't terribly bad. (This is me justifying my bad food choices.) Ok this location has got the drive thru down. When I get off work and am I'm a hurry to get somewhere else, the line of cars gets taken care of in record time. And yes...I like Taco Bell food. You show me someone who doesn't like their Doritos locos taco and I'll show you someone who is a LIAR! Ok off track. The times I do go inside they are also quite efficient. ..not to mention patient. I don't know if this happens all the time but every time I go in, there seems to be some rude person yelling at them and they take it in stride. The kitchen is open so you can watch them make your food which some people are very concerned about (probably the above mentioned rude people). read more

Dear Taco Bell Thank you being open late and thinking outside the bun. I appreciate how close you are to me and how you offer me your convenience. Your staff is kind and accurate. I really like the little monitor in the drive thru that reviews my order. You are speedy like the drivers in the Daytona 500! Moreover, thanks for paying attention to detail and never missing an item. However, sometimes my food is cold or I can tell that the shell of my favorite beef supreme chalupa may have been sitting out for a little too long and in turn it became kind of hard and with a hint of chewy. Nevertheless you will always satisfy my late night fast food cravings and that's why I still love you. Sincerely, Valerie read more

This the worse place!! the customer service is really bad they have young kids working there with 0 customer service I went twice and they got my order wrong when I told them about it they gave me a nasty attitude and I asked to talk to a manager she was even worse young girl with no manager skills she started arguing with me ,!!so unprofessional !! read more

Sign says drive thru open 24 hours but every time I come in the morning they either don't take your order or they give you attitude after distracting them from hiding in the back avoiding customers. read more

Yeah...these guys are pretty bad here. Slow morning and guy at drive thru, black jacket on July 4th 9am, refuses to acknowledge me while I'm standing in the front. I know...he's drive thru. Someone else was attending to the window. He's turned around twice and I know he's kinda seen me. But still makes no effort. I had to speak up. Either he's stupid, lazy or Millennials in general just don't know how to read body language....or the fact that someone is STANDING AT THE FRONT ON A SLOW JULY 4th MORNING!! Or all possible combinations. Plus they hand out my order without completing it. Which normally, I'd be, whatever. But after being ignored having an incomplete order is infuriating. The Redwood City Taco Bell is also pretty lousey at completing orders too. I have on more than one occasion left with less than what I ordered. Come on Taco Bell get yourself in gear. It can't be that hard on SLOW HOLIDAY MORNINGS read more

3 cars in the drive thru and it took forever to get to the window! Drive thru always is slow. Ordered 2 chicken soft tacos, very simple. Lady put the order in as 2 beef tacos and then charged me an extra $1.40 for substitution of chicken. Really? The do have chicken soft tacos on the menu so why am I charged extra to substitute from something I didn't order to chicken??? Totally stupid. read more