The lobby is sooooo cold every time I come here. I have to get it to go. Pretty wild how cold it is

Door dashed from here and ordered mild and fire sauce in our order and they added 0 packets Thanks a lot Sucks eating Taco Bell with no sauce Double checked the receipt when it arrived and it literally said it right on the top of the order 10 mild and 4 fire Thanks a lot read more

AGAIN!!!! i An order through the app! I am DONE BEING NICE AND UNDERSTANDING ABOUT IT - I am SO DONE! I have never been so infuriated having to leave a fast food venue such a bluntly rude and ticked off reviews repeatedly but I honestly do NOT know how else to get through to you guys!! The only thing consistent is you making the mistake on this order- the exact same- and even a new one here and there: A chalupa supreme -custom: no sour cream no lettuce add black beans green sauce (extra $0.20!!!) and again- it's made without beef!!!!! Where does it say no beef- ever???? This location- every time!!!!! Even after we specify this is NOT vegetarian when we check in at the drive thru!!! We have to call AGAIN to let them know they can not follow the instruction/requests or read! Not only is the chalupa supreme missing beef again for what seems the 30th+ time, we don't have the green sauce and you guys have the audacity to always charge for this yet forget it repeatedly. We shouldn't have to do your job and check our order every single time. We try to- but sometimes we just want to get home. The person on the phone says again- oh i'll leave your name and you can get credit thr next time you come by" We aren't falling for that again!!!! We tried that the last time and no record of my name was left per annue's instruction/information!! 10pm -it's been a long 15-hr day at work- we just want our dinner made correctly!!! You guys just don't seem to care. it clearly shows in the efforts here- repeatedly. It's just beyond frustrating at this point. To know your staff are compensated to be paid and work, yet the incompetence is magnified when you're CONSISTENTLY MAKING MISTAKES more than training your staff correctly- there is something wrong here when your mistakes far outweigh the positives. Use these reviews - I hope Corporate sees these and recognizes how this location receives the backlash and it's warranted! read more

Taco Bell - 4/14/25 ALWAYS CHECK YOUR ORDERS!!!! They make mistakes all the time!!!!!! - Fast Food Near Me - Lake Elsinore, California

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Paid for pintos and cheese. Paid for burrito no onion Got no pinto and burrito with extra onion. Tried calling with no answer. I'll post this here so I remember. read more

Taco Bell - Fast Food Near Me - Lake Elsinore, California

Serving what the customers asked for would be nice also ALWAYS FREEZING INSIDE in the dining room!! Like EXCESSIVELY FREEZING... AND that's coming from outside 100*.... Too much!!! read more

Taco Bell - "EXTRA ONIONS" probably means I want EXTRA ONIONS... NOT NO ONIONS - Fast Food Near Me - Lake Elsinore, California

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Despite my better judgement I came back simply due to proximity. Ordered two combos. Main item and drink came in but they conveniently forgot my sides. Cashiers were talking to each other about random nonsense and shooed me away before I could check. This has to be on purpose or extreme negligence. Need someone to slap me if I ever even suggest coming back h read more

Taco Bell - Receipt - Fast Food Near Me - Lake Elsinore, California

I can't believe they would give someone a taco like this. It's barely half full. How disappointing read more

Taco Bell - Really?!? What in the world is this Taco Bell?!? - Fast Food Near Me - Lake Elsinore, California

HORRIBLY overpriced for half what you use to get. $6.29 for a really crappy taco with 3 tiny pieces of chicken. $16 for a Mexican pizza, Chalupa and a 12 Oz drink is such a rip off. Got the Taco place next door or The taco shop! Support local not the junk. read more

Taco Bell - Rip off. The chalupa was pathetic! - Fast Food Near Me - Lake Elsinore, California

I went in there and picked up my mobile order at 11:55 and nobody greeted me said anything to me. I'll go back in there to get a small bag for a small bag said thank you. They said nothing to me. What is wrong with these people if you don't like your job, my new job!! RUDE read more

Not really one to write reviews but i just ordered for pick up about 30 minutes ago. i got the cantina chicken taco meal and when i got home and got my food out to my surprise it looked like they punched both my tacos and packed it up. (i only took a pic of one taco since they both looked the same) i did not enjoy eating them because they were constantly falling apart and i wasn't gonna drive back to complain, if a manager does see this review please contact me to see if i could get a possible refund, thanks. read more

Taco Bell - cantina Cantina Chicken Crispy Taco Meal - Fast Food Near Me - Lake Elsinore, California

amazing! it went well!! the music is so accurate to those people i felt like i was really in mehico. arriiibaaaa!! food was good service was good. read more

Taco Bell - Quesarito , Steak Garlic Nacho Fries , and Confetti Cookie Freeze - Fast Food Near Me - Lake Elsinore, California

False advertising. They list mobile ordering is available at this location but if you go onto the app it specifically says, "No APP ordering" Recommend, MichiTacos or a taco truck down the way... del taco isn't too far either and their mobile app works. read more

Taco Bell - An example of the no app ordering available for this location. - Fast Food Near Me - Lake Elsinore, California

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If you're looking for some vegan food or just plain veggies Taco Bell is your go to. They put more lettuce than meat and cheese on your crunchy wrap and tacos. The service is honestly poor the employees get bothered when you ask for things. read more

Taco Bell - Crunchy Taco - Fast Food Near Me - Lake Elsinore, California

I'm reaching out to the owner or manager of this horrible establishment in Lake Elsinore. Please retrain your staffs!!! Horrible service & horrible food, it's like having my 5 year old make me tacos because he's five & doesn't know what he's doing, as a matter of fact, I think my 5 year old makes better tacos because he actually LISTENS! Unlike the people who works here. read more

Drive thru orientated, don't even think about doing a mobile pick up or going inside to order. I didn't even get my order as I was going to be late for work. I waited inside for 50 mins on a Thursday at 1pm. Insane, employees are very rude and do not care. Only worrying about their drive thru average time. Save ur time read more

Time 1:06 date 3/20 Customer service: 0 Server at the window: Claudia Food 4/5 THEY NEED TO TRAINED THE STAFF!! So rude and nonchalant behavior and we were trying to have pay cash and the rest on Apple Pay and she was dismissive and just close window on us than open and try to scan it and she just kept pulling in the reader. Just rude we order 5 new crunch wraps and she just literally gave us 6 hot sauces when even in the receipt say 6 fire and 6 Diablo We try to get her attention to ask for more sauces and she ignore us maybe like 3 mins until she finally open and gave us more with no hesitation, And snap closed the window. Yeah the last three visits here has been the worst Taco Bell service ever. I missed the Ontario Ca, on Mountain. They need to retrain the team in this location. read more

The girl, Stephanie well that's what the receipt says on drive-through is rude and has an attitude problem if your life sucks don't take it out on someone else. I I placed my order on the drive-through and pulled up to the window and nobody was there. I was there waiting for like five minutes when she finally opened the window I asked her if I can add two burritos she straight out, said no with this pissed off looking face like she wanna kick my ass I mean, I get it. You guys are close now, but it was 102am if she would've been there when I pulled up, she wouldn't have that excuse for real Taco Bell you guys need a shop your restaurants the reviews on this store are disappointing staff change in desperate need. read more

Walked in customer service sucks no greeted me . That's the second time I've been in there recently both times it's been freezing cold . It was so cold we took our food to go and ate in the car . They also didn't put a fork in my bag . The one on central ave is way better . read more

We asked for 12 hot sauces, they gave 5. The Mexican pizza I ordered was a sad one, barely any red sauce on top. They forgot to give me my burrito. Shame on me for not checking the bag before driving off into the night read more

Manger is rude!!!! Manager & employee talking about customers in Spanish very rude smh very disappointed do better Taco Bell don't have good customers service hi or something would be awesome customers shouldn't feel they are bothering workers I've been waiting forever for a simple box should of took a picture of workers read more

Taco Bell - Crap - Fast Food Near Me - Lake Elsinore, California

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Worst nacho fries I had. Feel like they gave me the old ones sitting. Didn't even warm them up for me...bunch of lazy ass workers.

Terrible representation of a Crunchwrap! Not even a tablespoon of ground beef included. Pathetic. How hard is it to make these full with meat and everything instead of flat and awful like this one!? Avoid this place! read more

Taco Bell - Crunchwrap Supreme with practically zero meat. This thing was flat and barely anything in it. Terrible!! - Fast Food Near Me - Lake Elsinore, California

Wait time was almost 30 min and I ordered ahead online and than they try to short me on chips an cheese when it was on the order and than act rude giving me an attitude asking me if i need something when i been asking 4 times if my order is ready when im still waiting, staff is very very unorganized and unprofessional especially the ladys who work here 0 stars for this place they needa hire new ppl read more

Looks like a new place. Came here and made a normal order with nothing special. Not only did they miss out on half the items of my order, the guy I called was wondering if he could just put me on some imaginary list list for the food later. Fool me once... read more

Ordered myself a Chicken Grilled Cheese Burrito Combo and Nacho Fries. WTF! The fries ended up being super crunchy, stale tasting without any flavor. My kids wouldn't even eat them. The burrito also had little to no flavor and the tortilla also was hard. read more

Service Not aware of present customers No welcome or greetings Ignored customer when I appored the counter employees too busy chatting amongst themselves read more

I went to the Taco Bell on Mission in Lake Elsinore and I ordered a chicken Chalupa combo and when I went home to eat my food, the chicken was very cold and I ended up getting sick. I tried to call the facility to inform them about the situation and they did not answer the phone so now I am going to get a hold of the Better Business Bureau to inform them about the situation. I am also going to inform the health department about the situation. Taco Bell needs to retrain all their employees to handle the food correctly and cook the food correctly also Taco Bell also needs to have all the employees take a blood-borne pathogen test to understand the cross contaminations, and how to handle food the correct way I suggest any person that is having the same issues with Taco Bell should do the same thing. It is very important that they understand that somebody can get really sick or maybe even pass away from any type of food poisoning. taco Bell also needs to retrain the employees how to not give any attitudes when the customer is ordering from Taco Bell. read more

The service was amazing got super fresh nacho fries and a super duper lit breakfast crunch wrap. Workers here are always amazing and the ambiance is always otherworldly. Shout out to all the employees and staff, made my christmas eve special ‍ read more

Taco Bell - FRESH nacho fries - Fast Food Near Me - Lake Elsinore, California

Worst Taco Bell on the planet! This is what you get when you order a $5 grilled steak nacho fries ! Try harder ! And you guys are going to start making $20 an hour for this !!! read more

Taco Bell - Crunchy Taco - Fast Food Near Me - Lake Elsinore, California

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ZERO IF IT COULD. Do not waste your time or money here, this place is so sad. I ordered a grilled cheese fries with steak, and this is what I got. I went back in to ask what this was and the lady said she couldn't do anything about it because that was the portion size, when another girl working the drive tru looked just as shocked as I did when I opened the box. read more

Taco Bell - Fast Food Near Me - Lake Elsinore, California

The Mexican girl that works nights closed before 1am and did not take my order because was "short staffed" but I saw others working through the window trying to hide when I past by. They need to fire that girl this is the second time this happened. First time I'm writing bad review. It's the same girl with black hair. Wouldn't give out her name because she doesn't want to be liable to this bad review. read more

Your guys service is not good your workers hearing problems need to get fixed I told the drive through lady if she can please charge $35 on my card and the rest cash and she instantly wanted the cash handed to her mind you I told 2 times politely to charge $35 on card and rest cash and she hands me my food and my card and I asked her where is my cash and she just closes the window on my face . Great service Taco Bell!! read more

Worst Taco Bell.. Order was wrong. And on top of that the food was still bad. Needs new management or something

worst taco bell in socal, 40+ minutes for the worst service i've ever received. Manager and staff all need to be reviewed as this is the worse experience i've ever had with fast food read more

Once upon a time Taco Bell was my favorite place to eat, and I would visit nearly every day. It used to be known for being a cheap fill up, a stoner's utopia. It's not cheap anymore. It's overpriced other than their dollar menu, and I really don't like those items. Strike one was when they abandoned the Chilito a.k.a. Chili Cheese Burrito. That used to be my absolute favorite. A few years ago they brought it back for a limited time. They weren't steaming the tortilla anymore, but nevertheless I visited twice a day for like four days to get them when suddenly they tasted disgusting. The confirmed to me that they changed the ingredients abruptly, but did not confirm whether or not the changed involved subbing the meat for dog food but that's what it tasted like. Now recently they ditched the tostada and the potatoes, which were the two items my wife liked. So no reason for her to want TB now. I heard the Mexican Pizza was going to be axed, but so far it's still available. If they get rid of that then I'm gone for sure. That said, most recently I've been pretty unhappy with this location. I've been eating Taco Supremes forever, and I used to work at TB in 1990 when I was in school so (I digress), but the last two times it was soooo small that I thought they gave me a regular taco on accident. And I can't ever recall having that happening at any location in 30 years. Twice in a row makes me wonder if that's not just an accident or hasty preparation. I don't know that I want to drop another $3 or whatever it is to find out. Then to top off my list of grievances is that a few weeks ago I got a steak quesadilla with no creamy jalapeno sauce. My son will not eat it if it has the sauce. I got home and lo and behold it had the sauce. The receipt was correct so it was a prep error. I called and spoke with a woman in charge. I didn't want to go all the way back for a replacement, but instead stopped at Jack in the Box near my home for my son to have something to eat. She told me she was going to put me down for another quesadilla on my next visit, which was fine although I made a mental note that she should have offered to include or drink, an item, or something else for my trouble and inconvenience. That's just good service 101 but she didn't, and I didn't say anything about it. Fast forward a couple of weeks and I happened to be in the drive thru ordering, and I remembered about my credit. So I told the drive thru lady that I should have a credit noted in their mess up book for the item from 2-3 weeks earlier. And wouldn't you know it but there was nothing written down! Who did you speak to? I don't know. A lady. Do you have the receipt? Not anymore, but I wasn't told I needed to keep it. So pretty much I got assed out of almost $5, and I just paid for it because I didn't have the wherewithal to press the issue. I've not been very happy with Taco Bell, and there are so many better choices for Mexican food, not that this is even Mexican. All it is is a cacophony of a small set of ingredients, assorted in as many combinations as they can come up with. In the 80's and 90's you had no choice. Now there are choices. read more

This review is for all the fast foods, restaurants, and any other food business this is for you. I'm tired of spending my hard earned money on overpriced food, bad food, uncooked food, burnt food, inedible food, and poor ass customer service. Enough. The food industry expects us to eat this horrible food and accept bad customer service. Case in point, I go to one of the wineries in Temecula. The food was good, the ambiance was beautiful and the weather was perfect. Until we were ready to leave and ordered dessert to go. It took a good 20 minutes for the dessert to come out. Unfortunately, we asked for it to go. As I'm sitting there waiting on this dessert, I can see into the kitchen. I see a worker take the cake off the plate and put it into a box. He had on gloves. What bothered me was that he took the gloves off and then put the fruit in the box. Why? I think fruit carries more bacteria than the cake. So, I questioned the manager. She didn't offer to replace the dessert. She just said she would ask him why he did that. Excuse me, I don't want your hands touching my food without gloves on, food prep one on one. And if you do, I don't need to see that. Did I eat the cake? I did not. Money wasted, ugh! Therefore, I'm going on strike by preparing my food at home. At least I know the food was prepared correctly. I don't have to deal with poor service and attitudes. Enough is enough. Until the food industry improves, I won't be spending my money at any food business. I am tired of being disappointed, especially when I am looking forward to the meal. I know my mere cents won't harm any of these businesses, but know that you all need improvement. Until such time, home cooked meals. read more

I had great evening, went a comedy show and was feeling pretty good and a little hungry. I had recently posted a review where I was going on strike against the fast food industry due to poor service, and bad food. It was late and didn't want to repair anything at home, so I decided to stop at Taco Bell on Mission Trails in Lake Elsinore. I place my order and the young lady who took my order repeated it twice, but when I pull up to the window, the order was wrong. The drink was incorrect, she replaced it and I drove off. Once I got half way home, I noticed the chips were not in the bag, and no straw. So, I circle back. Tell the young lady that originally took my order that there were no chips in the bag. I pull to the window, she hands me the chips and walks away from the window, before I could ask for a straw. I get her attention and ask for a straw. She says I put one in the bag. I tell her no, there was no straw in the bag. I'm not asking for a straw to collect them. She hands me the straw and I pull off. She was polite but I can tell she was annoyed. I get home, pull out the food and disappointed as usual. The taco was ugh. The shell was soft for a hard shell taco, cheese, what cheese? poorly made and I couldn't eat it. So I open the cantina burrito and drank the vanilla Limonada. 2 hours later, my stomach stared to hurt, I started to sweat and the discomfort was escuiating. I was up all night, running to the rest room, until there was nothing left in my bladder. If you ever had food poisioning then you can imagine the pain I was experiencing. My stomach cramped so bad I couldn't lay down, or get comfortable to sleep. I was headed to emergency until I hit the bathroom, then I knew what it was, from the amount of poop that followed and the smell. This went on for hours until after being the bathroom for the 4th time, I was able to finally lay down, on another bed because my sheets were wet from the sweating. Still not feeling too well, but better. Glad for another day to recover and not miss work. Please give your employees better head sets and a better system, because they either can't hear the orders or they aren't paying attention. Either way, the service needs to be better. I'm tired of wasting my money for the bad service and poorly prepared food. It may be fast food, but it doesn't have to be bad food. Let's be mindful that people are eating your food. No one enjoys getting food poisoning. Lucky for you Taco Bell, that I didn't go to the hospital or you would be receiving a hospital bill. Be better!!! read more

hey so do you guys know that the food you serve is supposed to be hot right? why the hell are my fries cold like they were never warmed up in the first place...? anyways thanks that was really cool of you guys. read more

NEVER FREAKING FAILS !!!!! Wth is this ?! Not only is this the first time this happens !!! But when I order from door dash items are always missing .... Now are the employees here that cares less ? Or they don't know how to read an order that comes in ? Or what the heck seriously. This locations is beyond sloppy this isn't ok. NEEDS NEW MANAGEMENT!!! AND AN ENTIRE NEW STAFF COME ON CORPORATE SOMETHING EEDS TO BE DONE AT THIS LOCATION ! read more

Taco Bell - Beefy 5-Layer Burrito - Fast Food Near Me - Lake Elsinore, California

So disappointed! I ordered extra nacho cheese and extra sour cream on my nacho bell grande! It looks so naked! The cheese on my quesadilla wasn't even melted! And they were sold out of Mexican pizza! This is what happens when you discontinue a classic and are forced to bring it back! You should be more prepared for the demands of your customers! And if you charge them for extra cheese and sour cream there better be a ton not less than normal! read more

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