I gotta give it up to this Taco Bell in Lihue!!!! Yeah, yeah, yeah...........I see the 2.5 overall rating of this fast food joint, but let Bruddah Fran state his case for da Bell. First of all, going to da Bell wasn't in my original plans, as I originally was trying to go to - "Daddy O's" in Lihue, but when I got there, it was closed. (Insert SAD Panda face here). Unfortunately for me, when I was doing work in Lihue I got hung up on a job, and by the time I got out, I really didn't have too much time left to grab something to eat before heading back to the airport to catch my flight home......... this is where Taco Bell came to my rescue. I'll be straight with you guys...........the food that I got the particular day when I came to this Taco Bell was a Solid "5", but the speed of service here is a SOLID "2", thus my overall score of a Solid 3.5 for da Bell, but Bruddah Fran is going to be generous and round it off to a "4" because I actually enjoyed da grub! I noticed when I drove up to this Taco Bell just across the street from the Kukui Grove Shopping Center, there was a super long line of cars in the drive up. Not wanting to wait in the drive up, I decided to park my rental car in the large parking lot, & walk into the restaurant to place my food order (thinking that it would be faster, WRONG!). When I walked into the restaurant, there was only one guy ahead of me, and after he placed his food order, I immediately was helped right afterwards. Upon looking over the wall menu, I ended up getting one of them combo meal packages (I forgot what numba it was), but it came with (2) Chicken Chalupa's, and a Taco (which I substituted for a Chicken Taco) & a large drink. What can I say about the grub? I was so hangry that I chomped my hard shell taco before getting a photo (sorry guys), but when I bit into that taco, I must say it was one of the FRESHEST taco shells I've ever bit into from a Taco Bell! They must have just gotten a fresh batch!!! As of the Chalupa's, just look at my photos, and you will see how fresh the ingredients they used to build my Chicken Chalupa's. No complaints about the food, only the wait for my food which was super long (probably due to the endless long lines from the drive-up). The wait time was so long, I started to worry about making it back to the airport on time to catch my flight home, but at the end, everything worked out for me. I got my grub, and I made it back to the airport (on time) to catch my flight home..........it also helped that Hawaiian Airlines canceled my flight to fly out a little later. Lol! No rush for me I guess! Lol! Are you a FAN of da Bell? I guess you can say Bruddah Fran loves da Bell! Lol! read more

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Wow, awesome nacho bell grande from this location at 8pm! Seriously?! And of course it's during drive thru so you don't know until you get home. Never again! read more

Taco Bell - Lazy worker's nacho bell grande, wow! No words needed, just the pic. - Fast Food Near Me - Lihue, Hawaii

waited 30 minutes for 2 items. 2 people that were behind us got their food before ours was even made. not good never returning here again.

The service was kind the food was as you'd expect and it's one of the few fast food places here so it can be busy at times with long lines for the drive through read more

Wow! Kalua pork plate lunch is like a luau in Mexico! Delicious, fresh ingredients and they pile on the smoky pork! Yum! Excellent customer service. Clean ambiance. The Mexican rice combined with the pork and fresh guacamole salad fixin's, sour cream galore! Loved EVERY BITE! read more

Taco Bell - Kalua pork plate is a WINNER! - Fast Food Near Me - Lihue, Hawaii

Today we bought lunch ordered a crunch wrap to go. Opened to eat and found hair inside the wrap. THAT'S GROSS. will not go there again. Aren't these employees required to wear a hair net. How does hair get wrapped in good. I feel everyone should look before they eat. So disgusted. If I can give less than a 1 star I would read more

When somebody orders off Vegetarian menu. Please make sure its vegetarian. Tonight is the 7th time I have ordered and received meat in my meal. I ordered a plain cheese quesadilla at around 11:45 pm and it came back chicken. Again. I can not speak for everyone. But for me being Vegetarian isnt a trend, its not to be cute. It's purely religious. So tonight I go home hungry. Thank Taco Bell please pay more attention!! read more

It was late on Christmas Day and the staff were very busy. I repeated the order 3 times and paid $43 for 4 meals. We were exhausted and drove straight back to the condo. I violated my rule checking the order. They shorted us 1 meal and instead of getting 2 Sprites and 1 water we were given 1 Sprite and 2 waters. I don't care how busy or frustrated an employee gets, he or she needs to get the orders 100% correct 100% of the time. The food we did receive was ok but nothing special. Definitely NOT on 'My Keepers List'. 2 Thumbs down. Actually received a message from the business owner. Bing thank you for that. No, we did not get the order corrected. It was late and we had just gotten off of an 18 hour flight. It just was not worth the extra 30-45 minute round trip to have it fixed. read more

When walking up I saw they were hiring, not realizing they meant on the spot as you order at a kiosk. But the food was hot, fresh, and quick and staff polite. The restaurant was clean. You do have to ask for a key to use the restroom but overall not bad. read more

For Taco Bell this place is better than average. Staff are always friendly the food is hot and the orders accurate. I love the Mexican Pizza and it was delicious like I remembered. The drive though can be real slow that's the only negative here. read more

Taco Bell - Mexican Pizza - Fast Food Near Me - Lihue, Hawaii

Went to stevenson's library and was heavily disappointed so we stopped to get some tacos after. Have eaten here twice during our trip. The food has been fresh and the tacos were crunchy. Best Taco Bell we've been to and never let us down while we out there. Good service. Good atmosphere. read more

amazing food and i loved it all and so did my family and amazing baja blast amazing 5 stars

I usually dont write reviews but THE best customer service ive ever experienced at a fast food restaurant! i forgot my receipt and i really needed it so i called them to get it emailed to me, if that were possible. they took my email & phone# down and i didnt have the best service so they accidentally got my email wrong they couldve said "oh well" but they went out of their way to find my paper receipt & take a picture & sent it to me by message. Thank you Nicole & Jessica! yall the best fr! read more

My fault. I keep going back. But damn, do I need to ask for my hot food to be served hot every fricken time? Oh yeah, and guess what, got sick right after I ate there. Well, I lasted over a year not going here, let's go for two this time. Nah, pau. I can make my own food. Taco Bell corporate, no need to write another empty apology, my eyeballs jus' gonna roll outta my head. Update: Seems like this poor quality is not exclusive to Lihue only. Seems like it's a Taco Bell signature -- old, cold and hard. Check it out, make your own. https://youtu.be/XPEkWibcXKY read more

Fast friendly service! Fair prices and drive through is usually efficient except for peak hour such as lunchtime! Two

Love coming to my local taco bell. Like the grinds and my Mexican food once in awhile.I miss the kalua pork menu though!!! LOL.MAHALO...

Love Taco Bell. I usually get the Taco Salad or the Nachos Bell Grande. But I noticed this time the bell grande was smaller in size. Not cool. But it needs chopped green onions on the top. Service is fine. read more

Taco Bell - Nachos Bell Grande. Smaller in size. - Fast Food Near Me - Lihue, Hawaii

Last week we decided to pick up some dinner at the drive-thru before heading to the airport and settled on Taco Bell for our quick meal. The line moved pretty efficiently and the worker at the drive-thru window was actually pretty friendly and patient with us as my coworker asked her what was in their cheesy fiesta potatoes and most recent crunch wrap supreme special. We both ended up settling on a burrito supreme and crunchy taco each. We actually didn't indulge in our meals until after returning the rental car and checking in at the airport, but everything was still pretty tasty (as tasty as Taco Bell can get). It was a nice treat to sit in the Hawaiian Airllines lounge and enjoy our dinner after a long day of work. Food: *** Service: **** Ambiance: *** Value: **** read more

Watch out when you grab your food they won't give you fork or straw or napkin with your meal that's makes me drive back and wait for another 20min for get my fork and straw for my food. Better to check your bag if they put in straw, fork or napkin！ read more

Pretty standard Taco Bell, but really nice and helpful staff. At least for the evening shift, the guys were real nice.

Tacobell is great! They have a wide variety of food that is ok mexican fast food. This one is good we just went through the drive through but they were friendly and fast. We actually ordered a lot of food and they got it right! Being in Hawaii it does cost a little more for the food but it still is pretty reasonable for what we have gotten on the island. We would go back. read more

I thought I was being punked, which is the only reason why I'm bothering to write this review...yes on a TB. I have no shame (and a crazy craving for sour cream at 10am) so I waited patiently at the drive thru for my TB breakfast. And waited. And waited. She was there because she greeted us when we drove up, but after asking for a moment to read the menu, she never came back on. *eye roll* We drove up to give her our order (she was just standing there, talking to her coworkers) & received the nastiest TB order i've ever tasted. The actual "meat" (soy mix? ha) tasted completely off. Oh well, it's TB in paradise. That will teach us to have fast food on the island! read more

This place is lucky to get one star. The place is filthy and the staff is very rude. The food was very poor quality. They have no idea what they are doing. The kitchen had garbage and food bits on the floor. When I told them about an item that was not eight I was told that is the way it should be. Stay away from this place if you want your order right and good food. read more

Taco Bell - Fast Food Near Me - Lihue, Hawaii

Its average fast food. It's not real Mexican, so don't expect anything on that level. We drove up, there was a sign on the speaker that said they were out of fruit punch, lemonade, and raspberry ice tea. If you know my bf, he loves his tea. So he did ask, just to ask. She said they did. And so I proceeded to ask her if they had lemonade. She said they did. I told her there was a sign on the speaker. She didn't say anything. We ordered, and she told me to pull forward. I asked if she wanted me to take the sign down. She was silent and then told me to pull forward again. We pulled up and she gave us the wrong size drinks. I wanted a regular size lemonade and my bf wanted the large ice tea. She also asked me if there was a sign on the ordering speaker. And I told her yes. She didn't say anything after that. She wasn't too friendly. I man, yes, you are working at a fast food place, but be a little more nicer. read more

D H. (below) got that right! Had to bang on the window at 11:24 p.m. to get an explanation from shift manager Jaypee as to why the place was closed when the Drive-Thru is supposed to be open until Midnight. Jaypee seemed a little scared and said that, "They changed the hours." This has happened to me four times in the last six months, so I'm guessing Jaypee closes an hour early every night. I've also seen people get kicked out of the dining room at 9:45 p.m. even though the posted hours say it's supposed to be open until 10:30 p.m. What gives? read more

Tasty food. Going through renovations atm. I'm curious to see the new layout as it looks like they've added a salad bar of some sort.

I went there for lunch today (11/10/15) got the taco salad. The shell tastes " very old", so old it has an after taste. I am not impressed. I could have spent my money else where and got fresh food read more

Came here for a quick bite. We are on our honeymoon so we have been so busy. When we got back from our hotel, we opened our bag with food in it and found a bunch of ants inside with out food. This has been the worst experience ever read more

The best guilty pleasure ever. If I could, I would have Taco Bell every day for lunch... Legit.

Ok Taco Bell employees, food was good...but the wait was 45mins!! My husband and I patiently waited for our order: 2 cheese roll ups, 1 steak quesadilla, and a beef nacho. Since we were visiting from out of town and a cab is cheaper, our cab driver came in to make sure everything was ok, since you know we were waiting 45 minutes. The staff needs to focus on their time and walk in customer rather then just the drive thru. read more

Service was nice and fast, food was good. Was the best and cheapest option on the island for budget conscious honeymooners on the island. Ate here three times during our trip and could not complain. read more

This is joined with a Pizza Hut in the same building. My wife was craving a 7 layer burrito something fierce so we stopped in. The staff was fine. The burrito was as expected. This food is just plain bad, thus the bad rating. It's Taco Bell. What do you expect? read more

My daughter wanted to try Taco Bell for breakfast this morning. We got to the speaker, they asked if we wanted to try the newest promotion. I said no, we neededba minute to look at menu. Well, she never came back! I ordered, no answer. I tried again, no answer. I'm like Hello? No answer. So we drive forward. Now we're behind two other vehicles. There is no one at the window. The one car actually shut off it's engine. FInally she shows up to take first cars money. Then disappears again. We wait, because now we're stuck in line. My daughter's upset because she's afraid she'll be late. When we finally get to window, the lady doesn't even have our order. We left and my daughter went without breakfast. read more

Staff is nice and helpful whenever I am there. The eating area is usually kind of messy and, as with both Taco Bells in Kauai, they are stingy with napkins and sauce. But it is what it is. read more

The worst place I ever been too... never even ended up getting my meal. Also my partner stated that the bread was stale and tasted horrible. I ended up throwing my drink away because it tasted like strait syrup. I would never go to that Taco Bell ever again. read more

Drive thru totally got my order wrong! Not impressed with this visit. I will try going in next time? But most likely just going to the one in Kapaa read more

Had dinner there with my family...and my son really loves their cheesy roll up and pog slush...

Went through drive-thru; Food was cold and dry (there was not enough sauce in it) plus they messed our order up. The frustrating part is we go every once in a while, not too frequently, and it's seems a lot of the time, something is not right. read more