If I could give zero stars, I would!! Absolutely horrible customer service. The manager, Luis, is an incompetent fool! Can't figure out how to prioritize customer orders. Couldn't lead his way out of a wet paper bag and absolutely zero courtesy. After waiting nearly 40 minutes after my food was supposed to be ready, I left without my food or my money. None of the workers knew how to provide a refund from mobile orders and they didn't even bother to offer a gift card in lieu of actual money. So dumb. The owner must be just as dumb since he or she haven't made any changes, even with such horrible reviews. read more

Well here's another crap ass Taco Bell with workers who don't care about anything or making food correctly when people are on a time constraint, but it's Taco Bell workers we're talking about so it's not a huge super huge surprise they can't do anything right. Not shocked just mad thanks lames. read more

Rude ass Manager!!! Had his employee mop the lobby while we were waiting for our food! Sopping wet floors and employee slipped!!! We had to toss napkins on the floor to leave! read more

Taco Bell - Rude ass manager had his employee mop the floors while we waited on our food! They left the floor sopping wet!!! The employee slipped!!! - Fast Food Near Me - Orcutt, California

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At 6:35pm Saturday 9/13 We dealt with the laziest and rudest drive through worker ever. When we first drove up to the speaker he asked if we used the app. I said yes and then usually they would ask if the order was correct on the screen, the order went away from the screen and he said "all set" I didn't understand why he meant at first so he said it again so we just pulled up to the window. At the window he handed us the bag and then closed the window immediately without saying anything at all. When I opened the bag I noticed he put three sauce packets in when I asked for much more than that on the app. We asked for more sauce and he handed us two more without saying a word. I decided not to say anything else and we left. When we got home we noticed he literally put two napkins in the bag. Please train your employees to at least be semi good at customer service and maybe find a new line of work for the rude guy working the drive through, cause he's terrible at his job, because it shouldn't be hard to just give good customer service. read more

Rude! Messed up order! I used a coupon and when the order was wrong and I had to correct it with a few items that he missed he refused to give me the discount. read more

I had never experienced so disappointed as what we received yesterday, my husband and I had 2 crispy taco, but These taco only had half filled. Every location always have lettuce and cheese covers the taco shell but yesterday was half filled. I'm never going to this location again. read more

Taco Bell - Crispy taco - Fast Food Near Me - Orcutt, California

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I mean what did you guys expect. It's a tacobell. Not a fine dining restaurant. Of course the staff isn't gonna be the nicest. I don't really care though. The food is pretty good. Probably not good for me but I could destroy some 5 layer burritos and those cheesy fiesta potatoes. And they have some amazing baja blast. If anyone complains about the workers, order online. Problem solved. Overall, its usually clean other then maybe some dirty tables. 10/10 read more

I went to Taco Bell to get some lunch. I went through the drive-through, and when I was there, some lady was on the other side of the mic. I was speaking in the microphone at an appropriate But the lady still couldn't hear me for some reason eventually, she started yelling into the microphone In a pissy fitted base in her voice. Fast forwarding to when I was paying after I paid and received my food as I was getting ready to go out she said it sassy tone "smile" which is very unprofessional of her to do I suggest that everybody in this town does not go back to that Taco Bell. She was an old hag so the prosperity of her working at Taco Bell must make her hater job so she's gonna be a jerk to everybody. It's where she belongs with her attitude. This Taco Bell just lost another customer and many more. read more

It's Taco Bell. Last time I went I got the $5 box with the cheesy Gordita crunch and was waiting for Ashton Kutcher to jump out and punk me after I saw how skinny it was. Virtually no meat, lettuce, or cheese. I don't think I'll be back after this Update: I went back. Even more disappointing. I am officially done with this location. The kid in the drive thru needs training. read more

Taco Bell - Fast Food Near Me - Orcutt, California

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Extremely rude employees. Food looks NOTHING like the pictures. I get it, they never do in all of fast food, but seriously my picture says it all. I get it you don't like your job, but seriously???? read more

Taco Bell - "Dollar menu" chipotle chicken - Fast Food Near Me - Orcutt, California

They get your drive through order correct 1 out of 5 times. Why ask me if my orders correct on the screen if it's not going to be correct on yours read more

Went through the drive thru this evening. Our order was sealed and when we got home, we noticed our order was incomplete. We made multiple attempts to call the restaurant, but no one answered. This will be our last time going to this location. read more

Bathrooms INSIDE are locked full time. As a paying customer, you get to wait in line for the key to use the restroom. Totally unacceptable for me. I won't be back. read more

Whoever is the team on Sundays around 9:00 PM is AMAZING! Two different Sundays, we have come around 9:00 PM and 9:30 PM and both times were the best Taco Bell food I have EVER had! Looked like the menu picture, tasted AMAZING! I'm super impressed! read more

This taco bell gives all Taco Bell's a bad name. One teaspoon of rice per container? Add that to bad customer service and order screw ups they suck big time. Not sure who owns this place but they either don't check or don't care. Make the extra Drive to the one on Broadway. They do things right and are actually pleasant and welcoming. read more

This Taco Bell is horrible. They're severely understaffed so the food takes forever. Been sitting here waiting for 20 min for my order to come out. The drink machine never works. And the food is not prepared correctly. We visit this Taco Bell once a week on our way home from work in hopes that it will improve. It never does. This will be the last time. Also, they have 2 restrooms but you're only aloud to use one. And the one restroom is disgusting. Fast food my ass. read more

Waited gor 30 minutes with only 4 cars in front of me. Order was correct on the screen, but wrong when they finally gave me the food. Negative stars if I could. Extremely disappointing read more

Literally don't understand how this would be considered alright by the management of this Taco Bell. What an insult to receive a 4 dollar taco with 3 pieces of chicken in it. Something should be done about this particular Taco Bell the staff is rude and the food is made wrong. It's Taco Bell get it together. read more

Taco Bell - Chicken chalupa that I received. - Fast Food Near Me - Orcutt, California

Uhhh. It's taco bell. It's fast.. there's a drive through. It's never as cheap as it should be. And for some reason this particular taco bell drive through is the slowest drive through I've ever experienced. But, I ate, it wasn't terrible. And I didn't have to cook. So. That's the positive. read more

This is unfortunately the worst Taco Bell, they used to have the best workers, then they remodeled and got new employees and the food is ALWAYS wrong! When it is right it's poorly made!!! Drive downtown a little and eat at a better Taco Bell. read more

The skinny, goth white girl with short hair who works there frequently, taking orders both outside and inside is extremely rude. Not good with customer service and appears to always be in a bad mood. I am sure there are better candidates for her position and if management is reading this, please look for a worker who possesses a positive attitude because the worker in question ( skinny, emo, goth white girl with short hair) is bad for the community. As someone who once frequented this Taco Bell location her rude comments and condescending answers about my menu questions have deterred me from buying or visiting this Taco Bell location moving forward. read more

So, I ordered online and came when it said the order was ready. When I got here, I was thankful that I didn't need to wait in the huge drive-thru line. Walked to the door...locked. Turns out I needed to get in the huge drive-thru line and wait for my online order. Talk about an absolutely pointless online order. read more

Even after I read so many negative reviews of this Taco Bell in Orcutt, I was motivated to try one of their new burritos that are currently being promoted on tv, and the Clark Avenue location is closest to my home. Big mistake! Beware, the Salsa Verde Chicken Burrito that looks so appealing on TV is not what you get if you order it at this Taco Bell. No Rice, no Sour Cream and amazingly, no Salsa Verde! This particular location apparently has a unique problem. The manager or owner of this franchise does not seem to uphold corporate Taco Bell ads or normal Taco Bell standards as stated by other reviews of this location. The fact that the Drink machine spewed mostly Pepsi foam and there was no hot sauce in the sauce bins as well as a young woman with a real attitude who took our order shows a real lack of caring for customers who expect a normal Taco Bell experience. Never again! read more

I asked for the $5.00 nacho box with slight modifications to my order. It should be easy right. Wrong. There were tomatoes on my nachos and I asked for no tomatoes. When I brought it to Stacy D attention she had the nerve to take a straw and pushed the tomatoes away. I am like gross. She said oh it's a clean straw and walked away. I will definitely be reaching out the the health inspector about with. read more

Went to this location yesterday my brother got tihe chalupa box $5 and the chalupa chipped my front bottom tooth. Their phone number is a fax number and I can't reach a corporate office anywhere.. there must of been a very hard fragment in the food to do this. If anyone knows how to reach Taco Bell corporate please advise. Thank you .. read more

If I could I'd give this place no stars. I got the worse food poisoning. Lesson learned showing up minutes before closing time. Never ever will I go back. Yuck! Food was gross too. Cold quesadilla yum!!! read more

I can only comment on the Taco Bell in Orcutt, California. To this date (6/17/2022), it does not have the Mexican pizza in stock and according to a staff person I spoke with two days ago, she indicated that they do not know when the "warehouse" will get them in stock again. Also, no one answers the phone at this location; I know, I tried twice today. Do not reward Taco Bell by ordering an alternate food item when you showed up expecting to get what is listed on their new menu--the frigging pizza, ironically featured on the drive-thru board. Just leave without ordering anything and eat somewhere else. By re-introducing this item back into their menu, Taco Bell should have anticipated an increase in demand. Clearly it did not. Do not reward this corporation with your business! read more

ho runs this place at night. I get off work at 11:30pm and some Taco Bell sure sounds nice sometimes. I've given it three attempts and all three times the food is cold not fully cooked and taste so bad I throw it way fearing food poisoning. The Taco Bell's in Santa Maria atleast cook the food throughly and gives you a hot combo meal. Come Orcutt atleast put some effort in your job. read more

Taco Bell, is, well, Taco Bell. They serve a purpose. Rarely do I think "Dag nabbit, I have a hankering fer some Taco Bell!". It's a place where you settle, not aim, and for that, I thank them. The food is edible, and I don't have to prepare it myself. Sadly, sometimes that's all it takes. Inexpensive, open late, and they do change their menu from time to time. Albeit, they seem to change the thing I like, but I digress. This Clark Avenue location is like most other Taco Bells. Newer building, and hasn't attracted a loitering undesirable element. Yet. So no surprises there. But, unlike any other TB (I can call 'em that) location I have experienced, these guys are in a class by themselves for screwing your order up via the drive through. Wrong items, items not included, prepared incorrectly ... they never fail to disappoint. If you go here, do this: make them go through your entire order and verify that every single item you have ordered is present and correct. I don't care if I hold up the drive through back to the 101, they are going to have to prove they aren't the incompetents they've consistently shown to be in the past. Psst- owners and managers of this Taco Bell... this reflects poorly on you. Wake up! read more

This Taco Bell is always clean & staffed by friendly people. The food I order is always fresh and my order is always correctly filled. I like that they offer vegetarian food options and all Taco Bells stopped using lard in their beans many, many years ago. read more

Oh Taco Bell. Youuuu! Taco Bell has, like, 9 ingredients in their kitchen and they use them to form a menu of 4 dozen choices. Pretty much everything tastes the same but since they've been around so long, they have entered the human genome and we are designed to crave their food every once in a while. Well, YOU explain their popularity then!!! I like everything here. One thing, though, why do they feel a need to place lettuce in a hot burrito? I'll never understand that. Yum, wilty hot lettuce! Nom nom! The Clark Ave. location is so near my house I could walk there after having several 4 Lokos, which, oddly enough, is the best time to eat Taco Bell, when intoxicated. Also, they're cheap. Thank you Taco Bell, for being you and existing. read more

This place can seriously use some turning around. The cashier tonight at the drive through was rude enough to send us to McDonalds! The speaker was sounding funny and my husband asked about an item that was the new promotion and when the girl who was working the drive through heard she said "what? " three times. He repeated himself and then asked if the speaker was broken. She proceeded to snap on him and very rudely exclaim he "didn't need to be rude " at which point we drove off and swore we wouldn't go back. It was bad enough she spoke to us like we were 3 yr olds... let alone there was no compensation to a burrito without rice. If you dont have, you better add something to make up for the loss of actual item being purchased, ie; add extra beans or cheese. You lost a 3x a week regular. Guess game night will fall on to Chick fil a and McDonalds. read more

If there is more than one car In the drive through...keep driving! Slowest drive through we've ever been in. 20 minutes. Then they forgot our 6 tacos! read more

It's Taco Bell, understand my expectations are not high, but for some reason I love their food. I usually have better luck at this Taco Bell so I choose to go to this one when I do, but I think I paid to have cheese on my whole taco and a supreme normally comes with tomatoes? read more

Taco Bell - There is like 5 pieces of cheese and no tomatoes. - Fast Food Near Me - Orcutt, California

Seriously, how slow is this drive thru? The food is good, it takes forever to pick it up though

This is the slowest drive thru ever been in. I am not sure what's going on here but management needs to get involved.

Taco Bell is great. Where else can you get lunch for two bucks? The food is normally consistent. This Taco Bell however is consistently bad. I normally order a bean burrito and the beans here are almost always horrible, runny with little hard bits in them. Other food items are alright, but the beans here stink. read more

It was 6:07, Seven minutes after the Taco Bell free taco promo was over and the people their were super nice about it I recommend this place to anyone read more

The Taco Bell on Clark Ave. is pretty good. I mean it's Taco Bell for crying out loud. The staff is usually friendly and they have fast service. read more

I'm a regular here in the night about 10 and seems like there is always only 1 person working idk why the line takes a half an hour just to get through . Schedule more workers ! read more