Bean and cheese burrito was either burnt to hell or was sitting out since open - we went around midnight. We were missing a soft beef burrito as well. Baja blast was fire though read more

Taco Bell - Missing a soft beef burrito and bean burrito was powdery crumbs. It was either cooked too long or the beans had been sitting since open - Fast Food Near Me - Prince Frederick, Maryland

Service sucks we ordered a mobile and it took forever to get our food and second you need to hire more people to either cook and so one 10/10 would not come back to this place no wonder the Lexington park location is better. You need to close this place or something and each time we order they never fill our tacos with meat read more

Taco Bell - Zero meat - Fast Food Near Me - Prince Frederick, Maryland

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He food here is not good. Go to a real Mexican restaurant. Although the servers are nice, the place is just cheap. And the food is gross.

Something is seriously wrong with their soda machine. The drinks always taste like moldy toilet water.

Can someone explain why the commercials show box deals over the years for $5 box of this , $6 box of that, but at this Taco Bell location the owner adds another .99 cents to the price ? Is corporate aware they are doing this? And if so, explain to me how the commercial says one price and this place charges an Extra 99cents for it? Talk about a ripoff read more

waited an hour for our food , and the lady that did our order was rude , did every mobile order and every other order before ours and we were there before 10 other people read more

I know not to expect much from this place, but it seems like they're going downhill more. I specially asked for no tomatoes on my 3 tacos and it was on the receipt. Of course, there were tomatoes. Coincidentally, my hard suprime taco came with no sour cream or tomatoes when that was never mentioned?? I just don't understand. read more

This Taco Bell made me one of the best vegan Black Bean Crunchwraps I've ever had. They distributed the toppings perfectly and it was crisped really well. They had no problems making my Crunchwrap vegan in the drive through, even though the rest of the items in the order weren't. Thanks y'all! I remove the sour cream and nacho cheese, add guacamole, and add refried beans. Yea, both types of beans! read more

Only the drive thru is open of course. They took my order when i reached the window I realized I forgot to add the black bean burrito. The cashier said he could add it but he looked nervous and he did not know what came on a black bean burrito. I told him what I wanted on it and it was ready within minutes. The burrito was ok as well Aa the customer service. read more

I don't do a lot of Fast Food but this was convenient and on the way home after a long day. The $5.00 box is actually $5.99 at this location for some reason. Why is it called a $5 box then? And what makes this location special to charge whatever they want with a national marketing campaign? Anyway.. Drink was wrong. They corrected it. Opened up the "Taco Supreme" and what you see is what I received. Barely a tablespoon of meat. No tomato's, sour cream, etc. Probably just a regular Taco, fine. But is that what you call a Taco?! And at the price you charge?! Lesson learned. Good help is hard to find in the area it would seem. Try and hire some employees that actually give a damn about the job they were hired to do and perhaps you'd find a few more people in your lines. read more

Taco Bell - This is supposed to be a Hard Taco Supreme.. It was far from Hard and there is nothing Supreme about it.. Never again. - Fast Food Near Me - Prince Frederick, Maryland

this store is disgusting, and they always always always get my food wrong. do better ....

This has to be THE WORST Taco Bell around! I have ordered from here on several occasions through DoorDash and it never fails, they are ALWAYS missing things in my order! ALWAYS! If you want Taco Bell go find another one cause this one ain't it! read more

Just wasted 20+ minutes in drive thru. There are clearly employees inside, and you receive a greeting at the menu and then sit there and wait. No one. Then go to the window and still no one helps. Yet there were 15 cars in line. If your closed be clear read more

Not sure why they have bad reviews I've lived in this area 3 years now and every single time I visit everyone is super nice, super professional and they ALWAYS have gotten my order right! Way better than McDonalds next door or Burger King in Calvert! I went yesterday for my daughter and everything was Perfect!! I have 0 complaints at all. read more

Prince Frederick Taco Bell. Absolutely the worst I have ever been too. I'd rather go to giant and buy the meat/tacos and soda and cook myself then deal with this dirty, unprofessional place. We had a huge issue with our eat in order a few weeks ago and went to the counter to get 3 items corrected. This person from the back yells up "tell them to stop bringing sh@* up here and complaining. Funny thing was we showed our receipt and it was rung up correctly but they made it wrong. Not our fault. So after hearing this unprofessional employee mouthing off I asked to speak to the manager. Low and behold he was the manager. So in closing we will never go here again and to Taco Bell, you need to get rid of this ghetto manager and properly train and hire quality people. This is what happens when you are forced to hire to meet demographic needs. What a shame. read more

I would consider myself a taco bell connoisseur, not because of going to the same location all the time, but visiting many different locations over time, revisiting a few. I have been to this location a few times, as I frequently visit this area a lot. When it comes to ambience, it's not too different from more taco bell restaurants. But it does not look updated - old fixtures, old tables, and old colors. While people may call this rustic, I label this as being behind the times. Prince Frederick is an expanding city and people demand excellence from the variety of fast food eateries. Food-wise, I am not impressed with the quality. It isn't exceptionally bad, but also not exceptionally good. Service is a bit off, where the the cashier (old short lady with a slight tremor) is pretty good, but when it comes to timeliness of orders coming out, it's a bit slow. They may take you name about 75% of the time, but the other 25% is a number. Burritos may not be fully closed when you open the wrapper. The tomatoes less vivid in color. I still would visit this place, not because it's exceptional, but because taco bell itself is pushing the boundaries. If you expect the gold standard from here, you can - but you might be disappointed. read more

Had an iced tea and burrito this morning. Thought nothing was wrong until something crunchy came out of the sweet tea. I looked and there were weird brown chunks of something gross sitting at the bottom of my Iced Tea! Disgusting. I hope it wasn't chunks of mold from poorly cleaned fountain nozzles. read more

Been to this taco bell twice recently and they must be under new management cause the service is outstanding. I don't usually write reviews but it has been that good. Manager needs a raise, best taco bell I have ever been to. Drive thru is crazy fast and everyone working is extra nice and mannerly. read more

I came in today for lunch, and the place was fairly quiet. Upon entering, you'll notice that this restaurant hasn't been updated in a while. The decor is old, and could use with some repair/replacing. It was clean, just dated and a bit beat-up. I have been to many TBs over the years, and this was BY FAR, the best food I have ever had at one. The guy making the food was quick, yet attentive with how the food looked. It actually looked like he cared about it. When he gave it to me, he was very polite and friendly. The food tasted great, and everything was spread across the whole burrito and not packed in here in segments. I was very happy with the experience and will be coming back!! read more

Super Slow drive thru, took 50 min to tale my order, Going inside was not much faster read more

This restaurant is a pit. Decor is from the 90s and it looks like it hasn't been cleaned since then. Won't be back. Franchisee should be locked away. read more

This Taco Bell is the slowest I have ever been to. My whole family loves Taco Bell so we visit quite often , but we are over this location. It is not uncommon to spend over 30 minutes waiting to order and get your food, even in the drive through. Today is also the 5th visit in a row that they have forgotten an item from my order. Once you finally get your food and get the right order the food tastes good, but I can't wait for the Dunkirk location to open so I can never visit this one again. read more

Have been here two times. The first time I waited for about 30 minutes and only had about 3 people ahead of me. I thought..ohh maybe a bad night and maybe people didnt show up. Well, I tried it again and went through the drivethrough this time. I jokingly told my wife we would prob wait a long time. It took us 27 minutes of sitting in the drivethrough to get our food. The order was correct and the food was good but the wait time is just really bad. Will never go again. read more

If I could rate it a zero I would but Horrible service,very rude staff and food was cold never again will I come to this location

Drive thru wait time is always ridiculous. Inside isn't much faster. Today I didn't move for over 10 mins so I ended just getting out of line and leaving. Not worth the long wait. read more

Awful. Your typical taco bell only slower, much slower. We have been in line for 28 minutes now. When we started, there were only 4 cars in front of us yet we are still in line and are now up to 29 minutes of waiting. If not for the fact that there are cars in front of us and behind us, we would have left a long time ago. read more

I was not happy about getting a wrong order, I didn't check until I got home, imagine my surprise when I opened the bag, it wasn't even close to what I ordered. I checked the receipt and everything was correct somehow I ended up with someone else's order. this is not the first time this happened to me. read more

Unfortunately Taco Bell is one of my go to spots to eat. This Taco bell is nothing but in few words to describe a disappointment. It takes forever to get your food, whether your dining in or going through the drive through you better be prepared to wait 15 minutes. Which if you ask me is a ridiculous amount of time to wait for fast food. An after thought besides the few great employees the service is also terrible. Sometimes I'll drive 45 minutes to edgewater to grab my taco. read more

Had to try the spicy cool ranch Doritos locos tacos. Tasty. Drive thru was a little slow but the food was hot.

Slowest Food Ever. You can watch about 20 cars go through McDonalds next door while you wait. We were the only people in line. Ordered 12 tacos. It took 30 minutes. Never returning here. The one in Solomons that is a KFC/TB split is so much faster. read more

If you find yourself craving Taco Bell, sit down and reevaluate your life. If you're still set on it this location is what you would expect. The service is hit or miss with some folks really helpful and others that seem to wish they were anywhere else. The food is okay and they are mostly accurate in providing what you have paid for. I have on occasion seen rats running around the trash can which is inexplicably right up against the building. read more

I don't have any complaints about the food but the wait time for the drive through and even sometimes the inside wait is absolutely ridiculous. I don't know if they need more cook staff or what but I've gone so many times and each and every time, I don't wait less than 15-20 minutes with only a few cars in front of me. It's the only Taco Bell close by so when me and my friends/family want some, it's the only choice but they definitely need to work on some things. read more

The last 2 times I have been here the service and food were great! Vast improvement from past years. We will continue to choose Taco bell for our quick meal nights. read more

This is the most horrible Taco Bell I have ever came too!!! The service is so bad the woman on the intercom had an attitude and on top of that we have been waiting in the car for 15 mins already. Never coming here again. read more

Never again! This was my second visit to this particular Taco Bell. The decor hasn't been updated since it opened. The customer service is way off from 100% but I went back this second time. Upon walking in a family let the door go and the door hit my 5 year old son. There were 2 employees, on the clock but appeared to be "hanging out" chatting instead of working. The one employee busted out laughing that my child was hit in the face. My child now embarrassed as an employee laughs at him. My husband confronts the employee and he brushes it off with attitude and says, oh sorry. My husband then tries to explain to this kid that you don't laugh at a child becuase he gets hurt. Again the employee really could care less. We speak to the manager on duty and he too really acted as if he could care less that his employee would behave the way he did. Customer service is not where it should be here. The employees and manager need to be trained in proper customer service. Needless to say we left and didn't purchase anything. I will never return to this Taco Bell and it's a shame that this store employs people that can't provide customer service. read more

I went inside to order because the drive thru line is always painfully slow. The cashier was polite, but I was handed an unfolded taco wrapped up in paper. Made such a mess when I picked it up and everything went everywhere read more