Service here is horrible and the evening manager is rude and confrontational. Two weeks in a row they totally got our order wrong. This last visit required me to return to the counter four times to get it right. The manager on duty blamed us for them giving us the wrong items even though the receipt was correct. read more

It's unbelievable. I'm an old man and for the first time in my life KFC had no fried chicken left and it was only 8:45 pm on a Tuesday evening, the night for which they advertise 8 drums and thighs for $10.I hope that someone in corporate reads this. It's just 1 more thing to not be able to trust in 2026. read more

The food was good the place was clean the employees were nice! I had the $7 box and it was great!! My husband had the $9 box he loved it!

I would give zero stars because that is what I walked out with - Nothing. I stood at the counter for 9 minutes watching the small army of employees losing their battle with the drive thru customers. At least 6-7 bags were lined up and they weren't confident the orders were accurate. Again, I was the ONLY one in the lobby area. Confusion reigned to the point that nobody acknowledged me there for those nine minutes. When the Asst. Manager finally did, she said, "We'll be with you in a minute." (Really?) My response at that point was "I've been standing here 10 minutes and no one has even said 'Boo' to me." She turned away like a scared puppy after hearing me, and I stood there another minute. Another (potential) customer came into the lobby around the 5 minute mark, saw that I hadn't ordered yet, then went to the restroom. He came out and saw I still hadn't been helped yet. As I turned around to leave, he looked bewildered. I told him it's been 10 minutes and they're only focused on the drive thru, they're really having problems back there. "10 minutes?" he said as I walked out. I got into my car, sat there and watch for a moment from the rear view mirror. As I backed out, I saw him walking out too. So now, I'm going to say that I see why this location (a combo KFC/Taco Bell) currently has a 2.5 Star rating. FWIW, the regular manager does a fine job, treats his employees with respect and has demonstrated adeptness with taking time to train the newer employees when I've visited the store in the past. I'm a KFC guy. And whether it is the Antioch location, which is extremely on point and incorporates the KFC App (something this Rio Vista location refuses to do for some reason) or this one, I come into one of the two locations probably twice a month. This Rio Vista visit was unacceptable. I'm not the type to chalk it up to "The bar has been low since Covid." To be acknowledged within a reasonable amount of time after entering is common courtesy. I'm happy the other guy who also walked out proved with his feet that he feels the same way. When I receive great service, I've proven here on Yelp! that I will leave a great review. Yelp! has even reached out to me on a few occasions to be one of their Ambassadors (of sorts). When I get extremely subpar service or just get flat out ignored, well, here you go. Learn from it. My inkling was to get some tomatoes and bottled water and grapes from Lira's. The tomatoes were for sandwiches for my lunch at work. Well, a homemade turkey sandwich and red grapes was what I had for dinner. It wasn't the original plan, but I have far too much respect for myself, as did the other potential customer who walked out, to accept crappy and clueless treatment. read more

We went and got three supreme tacos and two bean and cheese burritos added beef because you can't call it a combo burrito. Anyway, all the tacos were broken an d cold. The burritos one had no beef the other one hardly any beef. The food was inedible, worst Taco Bell I have ever had read more

This is a KFC-Taco Bell spot in Rio Vista. I have had only good experiences with their staff, and that includes the cleanliness of the shop and the expedience from the drive thru as well as dining in. Seriously one of the top crews I've seen run a shop from customer service to the actual food. Thank you much - I hope they are honing y'all up with good payrates! read more

A little attitude this evening from the crew working most part when I usually visit here on a stop prior to home every now and again it's usually encompassed with a pleasant visit. Patience through the microphone when placing my order because I'm not always ready to ask me if there's anything else to please pull forward you know the mannerisms involved. however, I could say my very last visit there was not much attention to detail. I was asked to repeat my order after being asked to provide my order initially and then I was given someone's Taco Bell order when I only ordered from the KFC side. I'm not sure what was involved around that. but besides that encounter, it usually turns out to be a pretty good drive-through experience. I do like how there are two restaurant choices connected, which continues to provide variety selection and choice to the consumer. So if you have a preference over one versus the other, then you should be. read more

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it never fails, order more than two things and they will screw up the whole order. It was simple, ch/ques ( came completely cold, cheese not melted, chicken cold, not cut at all), three bean n cheese burritos, 2 of the three cold. 5 layer burrito, came cold. mac n cheese, forgot to give it to us so had to go back after leaving drive through. chicken sandwich, actually hot, but came plain, no mayo, asked for no pickles, guess they got that right. read more

It's Taco Bell. Taste the same as any other Taco Bell. Service is great. Workers are friendly. But they are always out of something. They don't have the same menu as other stores. Service is fast. read more

EVERY SINGLE TIME I HAVE GONE HERE THEY MANAGE TO SCREW UP MY ORDER. How ???? They either forgot an item. Give me the wrong item. Don't have an item available. Apple Pay doesn't work. Literally always something. read more

Great service! Food is much better to years prior! New manager is really making a positive change! read more

I walked into our KFC/Taco Bell in Rio Vista, ca today. There were 3 people working. One just standing in the back, one working the drive thru and another person. They ALL acknowledged me. One lady said that someone would be with me shortly. But NO ONE DID. I stood at the counter for over 10 minutes and STILL NO ONE waited on me. So I walked out. They weren't even friendly, it was almost like they didn't want to be there. If that's the case, then FIND ANOTHER JOB. But if you want people to keep coming back, Then have some fricken manners. Cuz I won't be going back. read more

Employees are rude. Whoever the guy was that was working this Sunday around 3:15pm was rude. Told me "if you don't have your order ready you need to go back around." Nobody was behind us. It was dead. The chick at the window knew he was wrong because she looked at us with a face like "uhhh." You work at TACO BELL, relax. read more

This is a KFC/Taco Bell, constantly runs out of prepared fried chicken and it takes 30mins on average to cook. This has happened more than once and the Managers on duty don't seem capable or sympathetic about their poor service. It's a KFC is it wrong to expect chicken cooked upon arrival?? read more

Chicken is great, but they come from eggs. Time to start serving eggs. TB pushes how much better they are doing with breakfast. Better get on the ball. AP read more

I was pleasantly surprised by the quality of the food! I ordered the Crunchy Taco Supremes... wow! It was very well made, seasoned, and nice service! It's a rare thing to find a fast food place that taste really good! Great job Taco Bell... you've renewed my faith! read more

If I could rate a zero, I would. I'm allergic to tomatoes and specifically asked please please, no tomatoes. A few bites in, this is what I get. This is the third time they've royally jacked up a SIMPLE request or an order within the last week. They're rude and could care less about the customer. Never again. read more

Taco Bell - Crunch wrap supreme with no* tomatoes - Fast Food Near Me - Rio Vista, California

Cold biscuits, cold chicken and staff that apparently is indifferent. Our last visit was 10/10/2023 and bad enough that I just might not go back. read more

Hey thanks for RE making my spicy potato tacos over even though I forgot to say no spicy sauce. Appreciate that.

This has been a problem for several months. At this point it's become more than a childish act and has entered the realm of harassment. I pay for my girlfriends food every time and it comes out like this every time a particular employee works. The manager Rubin is the one responsible as every time he's not there the food is normal. All I want is professionalism, accountability, and responsibility. Corporate will be involved if this persists. That is a promise I intended to keep. read more

Taco Bell - Tocos - Fast Food Near Me - Rio Vista, California

Five Stars for great service, a clean place, and bonus items for making me wait. A nice place to take a break after sitting in traffic on Hwy 12. This is a combo Taco Bell and KFC, and the chicken wings were crispy and hot. Right on Hwy 12 as it runs thru town. Off street parking lot and drive thru. read more

So sick of this place. I have lived here my whole life and worked here as a manager and know how it is supposed to be ran and it is getting WORSE! IT IS BEYOND LAZY NOW! The night crew is Lazy and rip me off every time! I am, for the 2nd time,complaining to corprate! read more

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First thing you smell when you walk in the door; sh*t. It smells like sh*t in here. Who would eat in a place that smelled like sh*t?

This serves both Kentucky Fried Chicken and Taco ell. It has been remodeled and is clean and bright. I like their chicken dinners.

Just need to say that yes this is like other Taco Bells but the nice thing is that prices are usually lower than other Taco Bells. For example for $5 you can get a Chalupa Cravings box where you get a Beef Chalupa supreme, a Beef Burrito supreme, and a Beef soft Taco Cinamon twists and a fountain drink. I assume this is a limited time offer and you can get a Veggie version. I tried to get this deal at another Taco Bell and they were charging $7. So come on down to Rio Vista. read more

I do not need to write a review about Taco Bell's food, since I will assume most people in the Bay Area, even California, have tried Taco Bell at least once. No, this review is strictly for the severe lack of service. In the year that I have lived in this town, I have probably eaten at this Taco Bell 20-40 times, give or take. I will estimate that the service started going down hill approximately six months ago. Why have I returned despite the crappy experiences? Because I live in Bumfuct, Egypt, with few restaurant options, even fewer open late. First of all, do not even attempt to order anything as late as 20 minutes before their posted closing times. They have already put all the food away and cleaned everything by this time. Keeping the doors unlocked and answering the drive-thru speaker is only a formality. Assuming you get served, do NOT leave the counter or window until you have confirmed everything you ordered has been given to you. You better also check the receipt because they will forget to even key in one or more of the things you have ordered. Sadly, if you have made it this far then you have in front of you items with so little ingredients, it would have been cheaper and less of a hassle to go home and make dinner from the food in the back of the cupboard - the last resort food. Vegetarians eat more meat in a month than these Taco Bell chefs put in one taco. Will I return? Unfortunately, probably. That's the trade-off for living out in the sticks with cleaner air and parking all over town. read more

I'm amazed this place is even open still...I only ordered two combos. One was something XXL burrito with a crunchy taco and a large drink. The other was just a combo burrito with a crunchy taco and a large drink. I got the XXL burrito and 3 crunchy tacos and the two large drinks...how do you mess that up??? Seriously...I was already way too far away to go back, but my gosh...we were very upset. Not to mention the amount of taco meat in the tacos was less than the width of my pinky...I wanted to just throw all the tacos away, was pointless to even eat them. I actually found a rather large piece of lettuce in one of the tacos that looked so gross and wilted, you could see right through it...YUCK! My one star is ACTUALLY a zero star, but I'm forced to give you one to complete my review, so, you're welcome for the one star you don't deserve. read more

This place obviously doesn't get 4 stars for the food, I mean its taco bell. Its always grossly delicious! This place gets 5 stars for the service, I've been in here twice and everyone was super nice! I bumped down one star because well... Its taco bell. read more

My experience at this place tonight was the worst. They messed up my order and gave me a destroyed Mexican pizza. I order a meal and didn't get the whole meal. The place closed an hour earlier than they were suppose to. The employee was rude and unprofessional. read more

This Taco Bell sucks. I don't even go here anymore and I eat TB like 3 times a week. I work in Vacaville so I just go to a location there. I haven't been to this one for over a year because I got so fed up with the poor service, the disgusting food (seriously, are these last year's beans?) and the creepy manager. I complained to corporate one time, and after that the manager was constantly asking me if my food was correct and how it tasted, and was just up my butt. Okay, I get it...you want to make sure I don't tell on you again...but there is a difference between satsifying a customer and creeping them the hell out. And I am creeped out. This location is also a KFC...don't even bother ordering KFC food. The potato wedges are like rocks and taste 2 days old, and the sandwiches are even worse. And forget it if you want BBQ sauce. It's like asking for their first born. Just go down the street and order a burger from Gemma T's. read more

Double gordita crunch box - hot tasty delicious. I look forward to trying more of their tasty meals read more

Taco Bell - Delicious double gordita crunch box - Fast Food Near Me - Rio Vista, California

My family and I had a very good experience here. The employees were friendly and the food was very good. I'm not prone to writing reviews for a chain, but our experience warrants it. We would go back the next time we're in town. read more

Always have burnt tasting cinnamon twist and get your order wrong 95% of the time might look nice and remodeled but the food is junk would not recommend I would drive 20 more minutes and go to the Oakley Taco Bell same name way better service and food read more

Unless I'm mistaken and Rio Vista can support more than one Taco Bell, this was the one I visited a few years back. While the food was passable, the service was ridiculously slow. We're talking 15 minutes to prepare a handful of tacos. I could have written a short story in the time it took to get the damn food. Only stop here if you're desperate and can't afford to hit the local convenience store (much faster service). read more

If you want fast food, just keep driving to McDonald's down the street! These people overcharge you and won't fix their mistake! I went through the drive-thru, and ordered a small meal. I had a friendly chat with the cashier, paid with my credit card, and noticed when I left that I did not get a receipt from her. "Oh well", I figured. When I went home, I checked my account balance and found that the cashier had overcharged me by $5! That was the reason for the chit-chat and no receipt. I called Taco Bell and spoke with the manager, who told me that since I had no receipt, she couldn't do anything about it. I wrote the corporate headquarters and email regarding the problem, and I never heard any response. The least they could have done was send me a coupon, they didn't even have the prudence to do that! I'll never go back, even if I'm desperate...I will keep on driving down to the taco stand or McDonald's! read more

Very nice staff, It would help if they stayed up later to accommodate people who get off work later.

YVETTE. IS AMAZING! The food is good typical Taco Bell fare, but what sets it aside is the service! Everyone here is always super nice and I now know must by name since me and my family come here every Sunday for our lunch snack. I left my expensive handbag w/iPad and Cash in it by accident and just knew it would be gone as they get many travelers being on hwy 12 but I called and got Yvette who just started her shift and did a cleaning round and found it, yay! Her honesty and integrity of keeping the store clean made for a very happy customer! As a director in a large corporation I can tell you this is the kind of people you want working for you! If Taco Bell doesn't promote her I just might have to steal her for myself!!! Again great store and I hope management really appreciates Yvette as much as I do! read more

The customer service here is fantastic! Especially Yvette. She went above and beyond.

just left this place ordered a shredded chicken burrito, beefy nacho griller and Cinnabon delights... the SHREDDED chicken burrito didn't even have shredded chicken it was cubed as if the person who made it got lazy. The beefy nacho griller tasted like it had been sitting there for awhile and the Cinnabon delights were cold. Considering I had to wait about 10 minutes for my stuff it's a little odd to me that everything was horrible. Also, there was not a single car behind me and when they gave me my bag I had asked if I could add something on for my toddler and they said I had to go back around... but there's no one behind me! And it's quite impossible to go back around easily I have to pull out into the highways I just ended up leaving. Won't be returning! read more

Nice people. Clean shop. My only problem is they refused to grant my 3 wishes. Worst genies ever. Now I'll never be on the cover of Seventeen. read more