I grew up on taco time and love the food. This particular visit I had an easily mistaken issue, and the customer service went above and beyond to fix the issue. I mean farther than I even asked for. I just really appreciate good customer service in this day and age, which is often hard to come by. read more

Unfortunately, this location isn't good. It makes me sad to say that because I love Taco Time, and it has always been one of the better fast food options. But the Bonney Lake location is just terrible. My order is correct only about 10% of the time. I always have to check it before I leave the drive-thru, just to make sure they got all of the items. 3 out of 5 times, I have to go back in for something they forgot. 9 out of 10 times, when I get home, they made something wrong. On our most recent trip, I paid $1.59 to add guacamole to my veggie burrito. There wasn't even a drop throughout the entire burrito. Sometimes it's there, but it equals about a teaspoon. My husband also got the chicken soft taco, and the chicken was inedible. He had to pull each piece out as he ate it because the pieces were rock hard and couldn't be chewed. I've called this location more times than I can recall about the issues we've had. Each time, they put us on a list to get our items remade. But nothing ever seems to get better. We continue to go because we're crazy, I guess. It just seems healthier than the other options, but it's almost always a bad meal (refried beans that are like a brick, rice that isn't fully cooked, more tortilla than filling, and the list goes on). I wish this location would get an overhaul. It's so busy all the time. It should be better than it is. read more

Taco Time - Veggie burrito that should have guacamole I paid for; it was nowhere to be found. - Mexican Near Me - Bonney Lake, Washington

Great customer service from Hanna the store manager today. She took extra time to insure my visit was perfect! Thank you very much. Five stars... read more

I'm at a complete loss as to why the Bonney Lake Taco Time is so horrible. I actually started up my Yelp account just to give a review cause it's so bad. I've been going here on and off for years, after I moved from Covington. Btw, the Covington Taco Time is great, the Taco Time in Bellevue is great, every other Taco time I've been to has been great, EXCEPT Bonney Lake. Where do I start? They get my order correct maybe 10% of the time, they make their taco salads and tostado salads wrong, they don't put the cheese on the meat, they put it on the lettuce, what little cheese there is. They're so stingy on cheese, I have to ask for extra, and they don't put it on, but charge me for it, I'm paying a lot for less than stellar food and service. It's been like this for years, so it must be the penny pinching management that trains their staff to be so 'forgetful'. I've tried complaining to corporate but their email does'nt work. This place needs new management. The only reason I still go here is because it's less than a mile from my house, otherwise I'd go somewhere else. read more

I ordered a chicken taco salad and after eating a few bites I found long dark hairs it in.

Always fresh ingredients, Very clean always! We took our grandson there once a week , read more

Showed up at 9:40 on a Monday and no one would serve me. Their hours are until 10. This is not the first time. This is ridiculous

The food is always fresh and satisfied my taco craving. Love, love, love this place. I love tomato cheese and shredded lettuce with my beef tacos. Taco time does a fantastic job!! Keep up the good work!!! Good prices too! read more

Shout out to Taco Time Bonney Lake for keeping it Fresh! Tostada Chicken salad is very fresh! Lots of fresh lettuce. Fish Tacos Awesome. Keep up the nice work. read more

If I could I'd give a zero. Brandon P contacted me on this review and as requested, I sent him an email. Crickets for several weeks now. I guess they only care about pubic perception. He never responded. read more

Check your order before leaving, twice I ordered extra sauce, got none both times. 1st time I thought just a mistake, 2nd time I called, they took my name and said to stop by and they would make it right. Well I did and they offered me a couple of sauces. I declined their offer since I had to throw out my tacos and burritos. Worst customer service and food. Enumclaw Taco Time is always correct and well made read more

The worse value for the money at Bonney Lake Taco Time. Drive thru visit around 3:30 pm Sunday 10/2/2022. We paid for extra ranch and salsa, drive thru crew left it out. Ordered the fiesta platter and got a mashed taco, cold mexi fries, a cold 2"puck of a portion of refried beans. Wife got cold chicken burrito and cold mexi fries. About the only decent part of the order were the crustos. Very disappointed experience for $25. read more

Taco Taco Taco Time I wanna get me some Taco Time with a bit of lime! Taco Time seriously scrumptious those fried burritos are really what's awesome it's like a crispy flauta stuffed with meat or potato just totally awesome! This location has a Coke Freestyle machine which rocks anytime you come across one of these because they have way too many delicious drink combinations from my favorite Coke Lime to the yummy Dasani Lemon Water you can't go wrong! Because we are not fortunate enough to have the delicious Taco Time in SoCali I don't get to venture here often but every time it's always been yummy as they remind me of a Del Taco meets El Pollo Loco combination which rocks! They have corn chowder which I was like totally stoked about as it was a bit cold and rainy yeah we don't have seasons back home so this was a nice surprise to actually get some yummy soup on a cold day anyway the corn chowder was yummy it had a great zest to it and was full of flavor the chowder was also a great dip for my fried burrito like wow that was yummy! They have a few other things here that I haven't tried and who knows when I will get to but overall everything I have ever tried has always been yummy and what was good! Maybe sometime soon I'll get to visit another Taco Time but all I gotta say is the good people of Washington are lucky to have this awesome yummy chain! read more

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NO MORE TACO TUESDAY SPECIALS Great place good ingredients helpful People. A little overpriced unless you had the special deals canceled for wait for it Covid read more

There was a line of 10 cars. I ordered my food. She read it back to me and everything was correct. She handed me my impeded. I drove forward 2 feet and opened my door and told her one was missing. She proceeding to make me check my receipt. They didn't charge me for it so I said ok I can pay for it. The. She took my card at the window and I paid. She told me to pull back around the end of the line and reorder we already waited 25 mins. The amount of common sense customer service is insane. $3 tater tot I paid then pulled forward and she said sorry I'll bring it out and waited another 15 mins. What happened to making it right for a customer. I've never had this happen at any other taco time. Mistakes happen but make it right. You will hold up your line and make the customer wait when you repeated the order back and just forgot to add it on. Some people have kids in car seats and can't just pull around and run into the store that's why we have drove through. So disappointed. read more

I don't normally review fast food places unless they are really good or really bad. I when through the drive thru and not only was my food order correct, warm and tasty, the staff working the window were fun to talk to and looked to be really enjoying their jobs. It was great to see on a very rainy day fighting traffic. read more

I love Taco Time above Taco Bell every time. They use fresh ingredients and everything is delicious. You can download their app and earn free food when you use the app for purchasing. You can load funds to the app so you don't have to carry money. read more

The remodel is very nice, and this location is always busy because of the location right off the highway. Dining room is clean and the drive thru is quick, what a wonderful combination! Taco Time food is tasty, and one of my favorite places when I'm not really feeling like going and sitting someplace to eat, while at the same time not settling for fast food. read more

I have been a Taco Time patron for many many years. It the best fresh fast food around! It is consistently good and they haven't changed much over the years. The Bonney Lake Taco Time is especially good. Very few errors, great service and great food. Definitely worth a trip up then hill or stop on your way through town. read more

Horrible. They should lower the price if they're going to not make a full burrito. Got a number one chicken and it's noting but shell. read more

Taco Time - Chicken soft burrito. Basically a taco shell rolled up - Mexican Near Me - Bonney Lake, Washington

Says they close at 10 but they decided to close an hour early? Okay. Then I replace my mexi fries for chips and guacamole and get 8 chips. So I go back around and hear "sorry we are closed" I explain and even say "if you guys don't have any chips that's fine I'll get out of your hair and leave. They do give me the right size of chips. But then I got to eat a fish Baja and I asked them to take out the veggie mix and replace it for shredded lettuce and they didn't. So I go back around but this time no one says anything. So I go to the window and am sitting there honking. A guy comes up opens the window and says very rudely "we are closed!" And I said "okay I understand but this is my second time around because you guys messed up." And he goes "oh, I'll get my manager" and she comes up and goes "can you explain what's wrong?" So I do. She then goes "okay well everything is shut down. All I can do is comp you" everything being shut down isn't my fault. The whole situation isn't my fault. STOP HIRING PEOPLE WITH PEAS FOR BRAINS!!! read more

Taco Time - The taco that should have the lettuce receipt for proof! - Mexican Near Me - Bonney Lake, Washington

I like Taco Time. It's probably the BEST mexican food U will find in the entire Northwest. Its weird bc its a fast food joint- yet charge a lot. A LOT. I pay it bc the food is pretty much made in front of U...that includes the drive thru. The food is also very yummy to me...esp. the salads- rice- black beans...They also have pretty tasty vegan burritos. As said, I do like the food and don't mind paying restaurant prices. Taco Tuesday is a pretty good deal as well. read more

Update: I figured I'd see if they got their "ish" together, and it's gotten worse since my original review. I've gotten the nachos a several times in the last couple months and each time, there's been little to no toppings. I might as well have gotten chips and salsa. They've also forgotten the medium salsa I've ordered with the nachos the last 3 times. * If I could give a 0 star, I would. Drive thru sucks - my order is always wrong. It's gotten so bad that I will check my order right in front of the window and good thing I do. Every time, I find something that I pay for but don't receive. This last time, I ordered a vegetarian meal but chicken was added. Wtf? My husband has experienced the same exact service. I'm never coming back to this location until they get their "ish" together. read more

I got the nachos they where nasty. They put it in the microwave and added nasty black bean and the beef was cold read more

Taco Time - a plate of nachos - Mexican Near Me - Bonney Lake, Washington

Recently remodeled, and let me tell you, it looks WAY better than I remembered. OK, I'd never been here before, but considering this is by far the classiest Taco Time I'd ever set foot (boot) in, I think that's a fair statement. Comfy booths. Self-serve fountain soda with *crushed* ice and *lemon wedges*. Squeaky clean. I don't know if that crisp beef burrito will be my last meal on earth, but I would sure die a happy little lady if it was. read more

Whenever I drive up from the Portland area, I have to stop and get my original beef soft taco. Heaven! I don't know what it is about the soft tacos here, but they are unforgettable. Delectably seasoned, fine ground beef and this sour cream that's kind of like a cross between sour cream and ranch. A little bit of fine cheese, tomato and lettuce--perfection! To save some calories I opt for the white chicken chili as a side dish, which is one french fry (in this case, Mexi-Tot) substitute that doesn't make you feel like you're missing out. Tender chunks of chicken in a refreshing, light chili is a treat. Although if you get the tots, they're great too. The restaurant is always clean, from the drive-thru and dining room view. It's a little tough to get in and out of, with the funky 410 situation, but it's worth the loop-around. Long live the REAL Taco Time!!! read more

Decent food, but ownership/management don't value their employees well. Will never eat there again and discourage others from doing so too. Same goes for the Enumclaw store (same owner). read more

This Taco Time is by far my favorite. The place was super clean..even though they were busy.The counter help was really friendly and took my order ..explaining what came regularly on my taco.I special ordered and there was no eye roll or weird looks like some places. I recieved my order quickly and I could tell it hadn't been sitting premade.My meal was FRESH and delicious !!! The price was average for lunch. read more

I ordered a beef enchilada, rice and beans platter. My husband ordered a small grilled chicken salad. Our cashier was friendly, patient and professional. The place was clean and the food was good. They only negative is that they a little pricey. We will go back to try other things. Susan & Jerry A. read more

Taco Time - Very good food, service and very friendly! - Mexican Near Me - Bonney Lake, Washington

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Fast and always fresh. The fish soft taco is AMAZING!! My fave taco time in the area--always friendly and fast. Quality control is great and my food is always delicious. Bathrooms and dinning area are always clean. Drive thru can get backed up into the parking lot, sometimes it's just faster to come in and get to-go. read more

them tikes put chicken on my damn v e g g i e fit-hit bowl. you'll be hearing from my assistant.

Wow! This place is delicious. It's surprisingly healthier then most places, and very yummy! They have seasoned Tater-Tots called Mexi Fries, the chicken tacos are amazing, and they have delicious crisp burritos! Definitely recommend. read more

For fast food mexican we love the Time.

Loved loved loved it! Used to come here once in a while when we lived here, but ever since we moved out of state we've missed our Taco Time! And now, it's cleaner, nicer, and better for the environment! Composting just about everything and partnering with multiple local nonprofits, this place has made some really positive changes. Wish they had these in TX! read more

Very great food but poor customer service, the cashier Britney always has a frown on her face and is really rude like her life cant get better, and is very terrible and listening to people, as she got my order wrong and argued with me over how i wanted my food prepped, saying it cant be made that way but the manager turned around and said they could read more

This used to be my go to place, but lately they have been extremely slow (we're talking 15-20 minutes in the drive thru line) and something is usually wrong. Not sure if they are under staffed, or what!! But I miss how it used to be! read more

This is a great Taco Time location. Always good service and food. They offer a Tuesday two for one taco during the winter months that I take advantage of weekly. I ate at a Taco Time in Auburn yesterday that was terrible service and it made me really appreciate that I live closer to this one! read more

Pretty good and fast service. The food is always super good. Staff is young so not extremely friendly but that's understandable. I recommend eating here. read more

Good food. Only do the drive thru but there pretty quick. I think the location is a bit of a pain only because you can't really see sometimes when your coming out of the drive thru if there's a big vehicle parked on the left. And pulling into the drive thru coming from O Reilly's side you have to swing really wide to make the turn. read more

Sometimes they're just closed for no apparent reason. I love taco time a lot but it's irritating to drive there when you have a craving only to find they're closed. This was Saturday 3/14/15 at 1:00 pm. I'm just irritated. read more