Good service. Patient staff. Helpful…read more They handled a transfer for me once and a purchase. They were courteous and professional. They have a good selection. The prices seem fair.

I had a very pleasant experience here. The two staff members I encountered were both very helpful…read more The shop is clean and orderly. I purchased my first firearm and background was quick. They do get busy in there on a weekend (my anxiety kicked in a bit with the multiple older men hovering around) but that is because they know their stuff, have their stuff and the regulars are regulars for a reason.

Friendly, knowledgeable and great prices. My daughter in law and I went in and we weren't treated…read morelike we were women that knew nothing. We made our purchases and returned after our approval with no problems. The dog, Goose, provides excellent service as well.

Walked in to buy a part for my AR. First guy helping me was doing great up until some biker dude…read morewalked in saying so n so put was putting a sight on his gun. Then in the midfle of helping me both employees ran over to talk to the biker guy. Left me standing there with the item I needed.... While I was standing at the register a teen kid asked if I needed help. I said yeah..I would like to pay. After a few minutes of him fumbling around I finally got to pay and leave. This place has the shittiest customer service!!!#

Somewhat overpriced and not necessarily the most knowledgeable (got bad ammo recommendations), but…read morestill 100x better than Cabela's or even other local small shops. Super easy process, extremely attentive customer service, nice people. Helpful and kind to new potential gun owners and non-judgmental, which is almost impossible to find in a gun shop. It'd be near perfect with a bit more selection. Also, they do make custom Kydex holsters for only $100. After bad experiences at other shops, I will likely only be coming here from now on.

Helpful staff and good transaction. They had the pistol I was looking for and found a quality red…read moredot sight to go with it. The paperwork processes was hassle free. Would do business with again.

Great selection of jewelry. The staff seems knowledgeable and they're very helpful. Displayed…read morejewelry is easy to view and compare. I highly recommend this shop. I was actually impressed at the extent of items for sale and the prices seemed very reasonable.

Trying to get ahold of the owner Melissa Denny I had bought a firearm and was waiting for the sbr…read moreto come in from the atf- they never called and said come get your gun you already paid for. She has my phone # in her records - Hud collette

Paid for a new gun that I ordered in February, it's now September 7th and I don't have the gun I…read morepaid cash for. I was told that they were moving, however they still had the gun on order and they would contact me when it arrived and meet up with me to get the paperwork done and then deliver after the waiting period. Nothing... I talke to the owner Tom 2 months ago, he said he would check things out and get back with me the next day, crickets... I have sent several emails and left messages, nothing... Looks like I'm out my money, funny how they talked about pride, being veteran run and owned... Hummmm

Terrible attitudes the minute you walk in the door and a VERY sensitive owner. I was looking for…read moresomeone to replace the sights on my pistol and I came here. After being told it would be ready at a certain time (24 hours+), when I called to ask about the status and if it was ready, I was told angrily "just come pick it up. We're not doing it anymore". I picked it up and the owner tried to give me some rant about "we're not going to rush ourselves" after withholding my property for 10 minutes. This place is a joke. I took my pistol to another local shop (way more professional and welcoming, I wont say who BUT there's a great taco spot next to it) and they were able to help me right on the spot and got it done in 20 mins with respect. Do not give this business your money, one of the worst gun stores I've ever stepped foot in.

Dropped by to browse around and see if there were any good deals on apparel, fishing gear and…read morefirearms. Found a few clothing items, and hats I liked. The store was clean, very organized and well stocked in inventory. Got to walk around both floors and had a chance to get some things that looked interesting. Enjoyed my short shopping experience!

I can't lie, I love Cabela's. I go there for 90% of my clothing. Given the weather and climate of…read morethe Pacific Northwest, they offer all the shirts, pants, shoes, and socks you could ever need. The prices are very reasonable. The parking lots are way bigger than they will ever need, and they are patriotic with flags adorning their property for Memorial Day and The 4th. Cabela's has a great selection for folks who love outdoor activities. Great place for selecting gifts for family and friends. I highly recommend this place for almost everything they sell!

This is a great gun shop! Very friendly staff and excellent service. My rifle got jammed and I…read morecould not clear it myself. I took it into ECG and they fixed it in less than five minutes. I highly recommend this gun shop.

Good service and friendly staff good to see a local business doing well, made the paperwork process…read moreas easy as possible and called as soon as the paperwork cleared

Friendly staff that is knowledgeable and helpful. Service is efficient, and they're doing their…read morebest to keep the 2A alive here in Washington.

I have always had great service here starting from the day they opened. Lots of colorful characters…read moreand everyone has really great firearms and safety knowledge. They don't try to sell you the flavor of the day either. They will talk you through your buying choice to help you make the right decision. I have noticed they also don't carry 'gimmick' gear. If they have it, they carry it because it works and is good quality. Ammo selection is wide and varied, from reloads to premium brands. If you are looking for a first gun or to add to your collection, you can't go wrong to buy from these guys. A+

My mother and I visited the Lacey Coastal store and witnessed one of the most disturbing things…read moreI've ever seen in a retail setting. Several White Leghorn chicks were actively pecking at and eating the vents of other chicks. Three were bleeding severely, and we immediately separated them while my mother ran to get help. Instead of responding with urgency, the employee who identified herself as Shawna became confrontational and accused my mother of being rude for the tone she used while trying to report an animal welfare emergency. When you're watching baby chicks being seriously injured, you expect staff to focus on helping the animals, not criticizing the customer asking for assistance. The store manager, Garrett, later spoke with us and acknowledged that they had more chicks than they were selling quickly. The enclosure we observed was overcrowded, contained mixed breeds, had no food available, and very little clean water. Those were the conditions we personally observed, recorded, and photographed. I reported the incident to the city, which informed me they would be monitoring the situation. I also spoke with the regional manager afterward. He apologized, asked for my mailing address, and said he would send gift cards as an apology for our experience. I provided my address, never received anything, and never heard back despite the promise. The gift cards aren't the reason for this review. The real issue is how the animals were being kept, the dismissive response when we asked for help, dishonesty, and the failure to follow through after acknowledging the situation.

I was at the coastal store at 5500 Martin Way E, Lacey, WA…read more98516 when all i did was bring a propane tank in to get filled...I recently just bought a new propane tank from Costco and took it over to the Coastal store to get filled. I wanted to do some shopping and get out of the 95° weather, so I brought it inside. I set it next to teller/register and asked the lady if I could get it filled while I do some shopping and just pay for everything all together..She said sure, ill call them out for you. I said thank you. 10min later I didnt hear her call anyone on the PA, so I asked the nearest associate.."I brought in some propane to get filled but I didnt hear them call it in, can you make sure I get it filled?".. she immediately got hostile and said "i just heard..we all have mics no intercom, and your not allowed to bring propane tanks into the store. You need to take it outside!" I said "oh, im sorry, I didnt know.. ill bring it outside". The whole time i was walking i notice the employees glaring. Then one associate came up to me and said.."excuse me, are you the one with the propane tank, yeah were going to need you to take that outside" in a condescending tone. I said ok thats what im doing. As I got to the front, the same teller said "your not allowed to bring propane tanks inside, theres a filling station on the corner of the building, at the end of the parkinglot". I said.. "all this information would of been helpful when I first brought it in and asked you".. then the Manager came up to me on my way out and said "excuse me! Sir! You cant bring propane tanks into the store!" Thats when I lost my patents. I said "first of all ive never filled propane tanks before, so I didnt know. Second, its new from Costco...if there not allowed in stores then why is Costco selling them in stores!?? And third there is absolutely no reason for you people to get on your mics and trash talk me behind my back, then try and bully me!..so when I bring it to the filling station, how long will it take for someone to come out to meet me? So I dont have to wait in this 95° heat. "When we can get to you" was his exact response, then he walked away. I drove all the way to the end of the parking lot parked at the filling station and seen someone come out...but she was getting in her car. I said "it would be nice if there was a sign saying no propane tanks in the store" she said.. "its state law dumb ass!" And drove away. At this point im literally done with coastal! Im posting what happened to me as many places I can! Every single employee woke up that morning and chose violence twards customer's. There's a reason why nobody is shopping at this store and Every time I go in there its empty...its because of the horrible customer service and how they treat anyone who walks in the door! Also..there are signs all over the front of the store in the entrance saying propane refills $4.99 thats very deceiving and confusing. It makes people want to bring propane tank inside. Its a setup for failure considering how hostile your employees are with customers. I think coastal needs to fire everyone and start fresh. Bring in people that actually want to deal with the public and help. Because what you have working there is a bunch of nasty, hostile karens that like stirring up drama! I am posting this to as many places and websites as I can until these tyrants are gone.