In early February 2022, I searched for a business that either leased or allowed customers to purchase moving crates. I wanted crates instead of regular paper boxes for my move from one apartment to another because you don't have to worry about them busting open and it makes everything neater when packing. My initial phone call to Taggabox didn't go so well because a "Karen" (not her real name, but I'll call her that) answered the phone, got sassy when I attempted to ask her a question, and abruptly hung up on me. I took a deep breath, waited a few minutes later and called back. What a difference a few minutes makes, as a much more pleasant woman answered the phone this time. I rented 25 crates for one week (February 15 - 22, 2022). The total price for renting them was $140.49. They delivered them to the apartment I was moving from and I was impressed with how quickly the delivery guy was able to transport the crates up three flights of stairs to reach my apartment. Along with the crates, Taggabox allowed me to use three small carts with wheels on them that you can use to stack the boxes on and roll them out. Though the boxes were a just a little smaller than I imagined they'd be, they were very sturdy, hard plastic crates, and helped make packing easier. I still had to end up getting some paper boxes in order to finish packing up all of my stuff, but that was okay. I am still pleased with the crates and carts, as they made the moving process more convenient. They were the most valuable tools of the move. The only mild criticism I have of the delivery and pick-up is that both times I had to take a little time off from work so I could be at home when they came by at 10am on a weekday. They picked up the crates and push carts from the address I moved to, but didn't arrive until closer to 11am. But overall, I am impressed with their service and would use them the next time I move. read more

Taggabox - Some of the plastic crates I used for my move - Movers Near Me - Marietta, Georgia

This was an incredibly disappointing move experience, with an even more disappointing customer service follow up experience. I think it's fair to assess that they just don't care about return customers and referrals. Zero accountability for promises made, and a very rude attitude. These are just the highlights... A day or two prior to the move, I was told it was GEORGIA LAW that my televisions are transported in special boxes. Samantha made a huge show of "giving me a deal" by providing these boxes for free because I had not been notified previously- yet the movers showed up without said boxes. So either she lied, or they broke the law...? There was an unexpected and understandable event on the company's end the day of my move which delayed things by several hours. However, the staff took no actions to move things along until I had to call several times after my arrival window passed. On top of everything, the movers took considerably longer (4 hours after the 2-3 hour estimate), which I attributed to being very cautious. Unfortunately I've since realized they must have damaged the springs of my couch somehow because the seats now sink down much lower than before. I received a follow up call from Andrew a few weeks later. His reaction to my feedback could only be described as nonchalant. There are so many moving companies out there. Do yourself a favor and keep shopping. read more

I never used this type of service before, but it made sense as soon as you compare all the misc expenses that come with cardboard. A box is a box right?? Well yeah pretty much, but the owners of taggabox went above and beyond along with even letting me keep one of the totes (which I kept mistakenly). Very reasonable Buisness people who obviously are not out to take advantage of you. Thank you Taggabox, hopefully I never have to use you again..because I hate moving... Who doesn't -W Neville - Atlanta, Ga read more

My experience with Taggabox was nothing but pleasant and easy! Not only are the boxes easy to pack up, but they are stackable and easy to carry back and forth. You don't have to worry about awkwardly shaped boxes that could bust through the bottom at any time. Also, I needed a little extra time unpacking, and Sharon totally worked with me. Professional company with great customer service. I definitely recommend this as the best option for an easy pack and move! read more

Great product. Love using these bins for moving. But our order wasn't right, there was some confusion on where pick up location was though it was printed on my email invoice, and the pick up time was missed. If you are flexible and don't mind extra phone calls, you'll have no problems with this company. We had a bit of a special situation and this issues didn't help. read more

The process was great! Sharon was helpful, prompt and courteous. I rented boxes for a one bedroom apartment and a few extra wardrobes. The amount of boxes was perfect. They were clean and easy to use. On moving day, it rained and for the first time, I did not worry about my items getting wet! Great Service! read more

I rented boxes for a week. They easily coordinated with me and dropped them off on time, and today - when they were due to be picked up - I was so thrilled to receive excellent customer service. I was having trouble leaving work to meet them for pickup, and they kindly offered to pick them up first thing in the morning instead. Additionally, I had an issue where one of the boxes got slightly damaged. I told her of this and to charge me if needed, and she was kind and understanding (and said they could still use it in the warehouse). More than anything, it's the conversation and the customer service (the tone, understanding and warmth of the person on the other line) that has left me impressed. I would highly recommend. This has been the highlight of an otherwise challenging move with other vendors/customer service. I'm very appreciative. Thank you! read more

The "movers" were great! The office was not. If you can get past Sharon, the rest will be pleasant. I will use them again if Sharon will let me. read more

I moved in June. The moving boxes were not delivered at the appointment time we scheduled. When I called, Taggabox denied that I had ever made an appointment. It was only after I provided proof that my credit card had been charged that my reservation was "found." The boxes were delivered several hours late. This took 4 phone calls and was unnecessarily inconvenient. On my move day, the movers were two hours late, such that I was in serious jeopardy of missing the deadline to be out of my condo. I made a point to schedule the first move of the day, 8:00 a.m., as I needed to be out of my 1 bedroom condo by 6:00 p.m. Then after calling to find out where the movers were, I learned that the arrival time I had been provided was a "window" but that the start time was the time that the movers arrived at work at Taggabox's office, not when they would arrive at my house. Why would I need to know when they arrive at Taggabox? This was not clearly communicated, as evidenced by the other reviewers' complaints. I believed the move would start at 8am, and it was closer to 10 when they arrived. The worst, though, was when the movers flat out refused to move my stacked washed and dryer, which is a common set-up in condos. They expressed concern over damaging it. I told them that a damaged w/d was better than NO w/d, which is what I would have if they refused to move it. After multiple calls with the owner, she agreed that they would move the w/d if I signed a release, and I agreed to do that. The movers nonetheless refused to move it, and the owner said she would stand behind her movers. We were just a couple of hours from the time the cleaners were set to arrive. Finally the company located an appliance moving specialist (don't most moves involve appliances? why is a specialist needed and why was I not told this when I made the reservation? if this was a potential problem why would they not have asked me if I was moving appliances when they made the reservation?) but there was real doubt that he would be able to make it to the condo before the deadline for me to be out. If they had identified this problem at the beginning rather than waiting until the end of the move to refuse to move my w/d, timing would not have been such an issue. In the end, I had to sell the washer and dryer to the buyer of my condo for $650, just 5 months after I purchased them new for more than $1400. The only compensation Taggabox agreed to pay was waiving a $100 est. trip charge. This company's unprofessionalism cost me $650. The movers themselves were nice and polite, other than the older one's insistence that they would not even try to move the w/d. However, Taggabox created a great deal of stress during my move. I would not recommend them to anyone. read more

i used Taggabox's move my dorm service and was incredibly disappointed. There was a time window of 10-4pm for the movers to come get the boxes. At around 9 am, they told us they were on their way, but by 1 pm we hadnt heard anything. We called the company, and they told us now the movers would be here between 2 and 4, which is frustrating but at least still in the original time window. By 3 pm, we were informed the movers would likely not be there until after 4. At 4:15, I was texted that the new projected move out time was at 5-6 (the was the first time the company directly contacted me). This is extremely frustrating and unprofessional; many students do not have the luxury to wait around as they have flights booked far in advance and also have few places to go while they are waiting. Luckily, I got the residential services at my school to let them in to grab my boxes as I had to go to their airport. Overall, I will not be using Taggabox's services again and I will not be recommending others on campus use it. read more

Just finished a move today using crates from taggabox. They were perfect and made packing/unpacking a breeze. We ordered the 35 boxes recommended for our space and ended up having to supplement with additional boxes. I think if you were more minimalistic than our family the recommended amount would have been fine. read more

The movers were absolutely wonderful. The gentleman were respectful, kept the lines of communication open, and careful. Sharon the owner was less than professional. Her tone was completely inappropriate and additional details surrounding the move surfaced once I arrived at my destination. If the two movers had their own company, I would highly recommend them...but Sharon's poor attitude really does not positively brand her organization. read more

Disrespectful Rude and Irresponsible receptionist, Sharon Simpson! They stole my deposit though I cancelled in time and are not responsive! Can't believe this read more

The boxes were a fantastic idea. They are very sturdy and stack great. The idea was by using the boxes it would save me time with the movers. All the movers had to do is to come in and carry out boxes and furniture. It worked as planned and if you are on the fence about renting boxes vs. cardboard...rent the boxes. Sharon was pleasant and professional. Early in the process I became frustrated by the lack of communication. It was difficult to nail down a delivery day and time. In the end I was very happy. I had to postpone my move by one week after I had already packed the boxes. Sharon was very accommodating and understanding. I would highly recommend using Sharon and Taggabox. read more

The worst moving company. They don't deserve a 1 star. Please beware. They damaged over half of my furniture and expected to get paid and didn't want to reimburse or replace my items. That Sharon is something else. She is the biggest LIAR I ever met. I'm so happy my credit card company saw through her and ruled in favor of my dispute. So if you are planning to use this moving company, please pay with your credit card so if you have an issues, it can be disputed with them. read more

The movers were professional & polite, they worked 8 hours straight with no lunch or breaks. Not only did they wrap furniture with blankets they also taped everything so nothing would move. I only wished I could have tipped them more but the price of the move increased due to additional hours required. The movers set the bed up & placed all furniture. My advice would be to ask for 3 movers unless you have very few items, this way these great guys don't have to work so hard & will save your time by which the prices are set. I would definitely recommend & if need be, use them again. read more

I work as a property manager and have referred many people to using Taggabox bu I really had no idea just how helpful this moving system was until I was moving into my new apartment at 10 Perimeter Park. First of all, Sharon is amazing to work with! She delivered my totes to my home address which was all the way in Cumming, GA for me. With this system it only took 30 minutes to load & unload all my totes in my new apartment with stacking on the rolling platform. Couldn't have been easier, cleaner, and greener! I am just so incredibly pleased and grateful! Will definitely continue to refer my new residents and use for my own future moves! read more

wow, where to start? 1. The movers arrived 2 hours late (with no explanation) on moving day (I needed to be out by a certain time due to a closing). 2. The movers were slow and really dragged it out for the hourly fee. 3. My children overheard them making fun of me (unprofessional), because I was "mean" (see: 2 hours late). 4. Did extensive damage to the front door, and denied it, until shown photos (still not resolved, after multiple attempts to contact). 5. "Customer service," when contacted re: the damage, was horrible, screamed into the phone, called me names and hung up on me (see: unprofessional). 6. Left items behind at the house, which needed to be personally retrieved in my own car. Also denied this. I paid you to move my items. 7. When I contacted another customer service rep regarding the unprofessional behavior of the first rep, I was promised that this was "not how they do business" and was assured I would receive a discount on services at the end of the move. 8. When contacted at the end of the move, this same rep then said "yeah, we're not going to offer any discount" and then told me that if I didn't pay the full amount, the movers were instructed to stay IN MY HOME until I did. Seems like threats are how they get paid for shoddy work. My credit card company, fortunately, agrees with me that the services paid for were NOT rendered, and it's currently under dispute. A Better Business Bureau complaint has also been filed. DO NOT UNDER ANY CIRCUMSTANCES HIRE THIS COMPANY. And check if your company is subcontracting out (which is what happened to me, completely unaware), and find out WHO they are sending. I can only hope what happened to me does not happen to anyone else; I wouldn't wish it on my worst enemy. read more

This company has the absolute WORST communication! Sharon the owner lied to us twice. When the original person came out to give the quote, he totally misquoted the size of the move. The day before the move, we were supposed to have 3 guys come to pack. Only 2 showed up. On the day of the move, they showed up 3 and a half hours late because the selfish owner booked a job before ours. We were told they would be at our home at 9am. Because the size was misjudged, the two trucks they had (only own one, had to rent a Uhaul for the other) wouldn't fit all of out things. The movers were great, however because of being late, they didn't finish unloading at the new home until almost midnight. We were promised, by Sharon the owner, that they would be at the old house the next morning at 9am. Of course they didn't show up until 11. Yet again, the remaining items in the home did not fit into the 2 trucks. At that point, due to the major frustration of the owner's lies, the miscalculated estimate, the broken furniture, the dents/scratches in the walls, and worst of all the gouges in the hardwood floors, we decided to be done with this company. We had to rent our own Uhaul to go and get the rest of the items from the home. We had our floor guy come out to fix the floors and paid him. When the incompetent owner finally called my father to discuss the issues days later, she tried to tell him that she needed to charge more than the estimate because it took much longer than anticipated. He ended up paying the original quote, minus the amount that he paid to have the floors repaired. Now, two weeks later, the owner still has not contacted us to have someone come out to make the rest of the repairs to the walls. This was nothing but the worst experience! The movers told us that they are not used to moving houses, just apartments, condos, and dorms. I would absolutely never refer this company to anyone! read more