I went to the pool sometime last week with my two daughters, there was this older woman and she was…read moreso rude to me and my girls. My four year old got a little too excited and she screamed at her and made her start sobbing. This was our first time visiting the pool, my daughter is young. She doesn't know the rules. I could have dealt with it myself and didn't need a grown ass women to scream at her. I think her name was Karen or something. I'm never going back again. This situation has been bothering me all week and I needed to let you all know that this is absolutely unacceptable and I strongly recommend not going if you don't want your kids being treated like dogs. Thanks.

The park is a hidden gem…read more No kidding! Tucked away behind an ugly strip mall and a subdivision, is an emerald green swath of lawn and shady trees. This is my new go-to spot for a quiet picnic lunch when I am working in Fernley. There is a huge parking lot and mid day during mid week, there are usually only a few other vehicles there. There are covered picnic benches on the south side of the pool and a huge lawn with shade trees and a picnic bench along the west side. It is beautifully maintained and has always been clean every time I have stopped here. There are bathroom facilities in the pool building and they have always been very nice about letting me use them. Great stopping spot if traveling 95A south of Fernley.

Dylan helped us set up our spa and and serviced it. He did a very nice job. Very friendly and…read morehelpful!

I did get a call back or should I say an email in response back, that they do not do custom pools…read moreand was referred to two other businesses. Thank you for the response. Albeit a little untimely.

Quick. Efficient…read more Quick. Efficient Kind patient knowledgeable. You can ask for better.

Had a leak from under our spa. Requested a quote and Dan and Angela responded very quickly…read more Appointment happened within 2 days. He reviewed and found a gasket failure. He replaced it quickly! They're friendly and efficient! Highly recommend them!!

We recently hired Afuera Outdoor Living for our backyard project, and they were absolutely…read moreincredible to work with. Before finding them, we were getting bids from other companies and felt completely confused and uncertain. Most offered no design support, just a quick walk-through and an a-la-carte bid with no real direction. It felt disorganized and left us feeling stuck. My husband wanted a VersaCourt sport court, so he reached out through their website and was connected with Afuera, the preferred installer in our area. I had seen Afuera's work on social media but assumed they were out of our price range. From the moment we met George and Jamie, we knew we had found the right team. They had a clear vision, offered thoughtful suggestions, explained the process, timeline, and payment structure, and walked us through their impressive portfolio. As a business professional myself, I really value exceptional customer service, and it was obvious from day one that Afuera delivers exactly that. Throughout the project, their team went above and beyond. When small issues came up, they proactively reached out with cost-effective solutions. They even contacted the company that installed our original pavers and coordinated warranty repairs, something they didn't have to do but chose to because they genuinely care about their clients and the final result. We've since hosted several events, and everyone is blown away by the space Afuera designed. I cannot recommend them enough. If you're looking for a company that provides direction when you're unsure where to start or one that can bring your vision to life, Afuera Outdoor Living is the team you want.

Afuera Outdoor did an amazing job remodeling our backyard. It went from being a space we dreaded…read moredealing with, to a beautiful and cozy space. We told them what we wanted and they took it to the next level. They were professional and would show up when they said they would. They finished within the given timeframe and left the area spotless. Thank you George and team!

Working with RSL was a great experience. Responses were very quick & conversations were great!…read more Gerardo & his team transformed my side yard from dying grass with weeds to a real beauty. I highly recommend & would definitely go to them again if I have any other projects moving forward.

Gerardo and his team did a great job on our backyard! They were very communicative and willing to…read moreget the job done in a timely manner

Robert and Keith are amazing!…read more Best hot tub service in Truckee-Tahoe. Fast, reliable, and super thorough. My spa has never run better. If you want pros who actually care, these are the guys.

Really appreciated Robert! He contacted me right away. He…read morequoted me a price. He was very helpful. He communicates excellently. He loved on my two little dogs.. And he's going to be able to help me after I have reached out to so many people who either, either did not get back to me or their prices were astronomical. I would give him a five star and he hasn't even fixed my Spa yet. He's amazing and a really nice guy!!!

I'm a pretty demanding customer. I ask a lot of questions, I want to understand what's being done…read moreand why, and I don't just write checks without knowing what I'm paying for. I have one of the largest pools in Eastridge Hills (31K gallons)...just moved in a year ago so things were a bit tricky. Emilio handled all of it like a pro. He's the REAL DEAL (I.dont.leave.reviews.!). He came out to assess our pool/spa system, explained clearly why the existing control board wasn't compatible with our equipment, and walked me through the options WITHOUT upselling me. We went with the AquaLink upgrade! System works beautifully. Everything's connected to the app, equipment is programmed, and he demonstrated it all before collecting a single dollar. Honest, knowledgeable, patient with a lot of questions, and genuinely good at his craft. If you've got a pool or spa in the area, don't overthink it -- call Emilio. -- Dave B., Fairfield CA - Eastridge Hills

Emilio and his father came to my property to give me an estimate and talk about my project. Emilio…read morewas friendly but it seemed he and his father had a strained relationship. Dad had been in the business a while and Emilio was getting his feet wet and aspiring to get his contractor license. We thought we would take a chance on them as it was a short wait until Emilio would be licensed. Emilio stopped communicating with us. He achieved his goal of getting his contractors license so I reached out again. Nothing. Fast forward to now time. I figured they could've worked the kinks out by now so I emailed him and sent a Yelp request. My answer...? Crickets. Nothing. I guess he doesn't need my business even though I was willing to take a chance on him when he was aspiring g to be a pool contractor. I hope he figures it out because he seemed like a good kid.

So far so good! We were shopping for spa tubs. After shopping around we chose Creative because we…read morefound this business, well, down to business. Staff amazing and reviews . Really impressive. Between two sales reps (Christina and Tommy) we loved the knowledge, sensitivity to budget, etc. We purchased! The model, Santa Cruz has everything a three person tub needs and some sexy upgrades. Can't wait to get it! I'll review again once it's in and us are soaking. Yea!

A beautiful and clean Hot Tub store called Creative Hot Tub Designs. I was welcomed in with a smile…read moreby Tommy the Store Manager and Kylie the Spa Technician. I was there to see about a chlorine floater. Tommy the store manager told me about a promotion that Frog Ease Smartech was having. I signed up and was given a free floater....what??? I'm so happy. I also bought some sweet smelling Hot Tub scents and I am so excited to sit in my clean and beautiful Hot Tub with my new hot tub accessories. This is a family owned store with 2 locations. Thank you to Tommy and Kylie for 5 Star Customer Service with knowledge, humor and smiles. I am a lifetime customer. Julie A

Sent an invoice and I provided my husbands contact information. Never responded after reaching out…read moreseveral times. Seemed great at first. Poor communication and definitely do not recommend if you're looking for reliability and easy to get in touch with.

My spa started leaking. I contacted him this morning. He came to my home this afternoon. He was…read moreable to quickly repair my spa. He is really a nice man. I recommend him.