We used their dog walking services a few years ago when I lived in JC. They were fantastic with my pups, their walkers took time to bond with them over the course of a couple years. One day they had a new walker come by and he sat on the floor and waited for my apprehensive pups to approach him. I really appreciated that. They were always timely with their schedules and took photos of their walks and tracked whether they pooped or not. 10/10 would absolutely use them again if I ever move back to JC. read more

Judy, Amanda, and their team at Tails on Trails have been walking our mini goldendoodle, Griffey, for over a year now, and we can't see enough positive things about them and Griffey loves them! They are excellent from a care taking perspective to a communication perspective. Additionally, they are extremely flexible in case of emergencies or short notice needs, and make themselves available on weekends to the extent needed. I would highly recommend them to anyone looking for a dog walker or other pet services in the area. read more

We've been using Tails on Trails for our catsitting for a few years, and when we had our first child on the way, they worked with us to be available to come tend to our pets on short notice when we went to the hospital for the birth. They're friendly and helpful! And the prices are good and the pet care is friendly. read more

If I could give more than 5 stars...I would! My experience with Tails on Trails has been stellar. Judy, the owner, is so kind, thorough, reliable and incredibly organized. In addition, her team promptly responds to all requests and concerns, which puts me at ease. Also, my puppy's walker is Andy and Amanda. They always leave me the most candid photos and detailed feedback. I feel so lucky to have found this talented team...I can go to work and rest a peace...knowing that he is getting the proper care that her deserves. Thank you Tails on Trails read more

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Mark took such amazing care of our three cats when we went away for the weekend! He wrote very thoughtful updates on their wellbeing, sent cute pics, and a video with each visit! He also maintained our litter robot and their water fountain. We were able to relax knowing our girls were in such good hands :) We look forward to using Tail on Trails next time we want to go away!! read more

I am the owner of a beautiful rescue from Puerto Rico. I gave tails on trails the benefit of the doubt regarding many issues while my dog was in their care. Bottom line is - Judy Nunez and her team are not equipped to work with dogs who require a little extra care, compassion and personalized attention due to fear (many rescues, dogs who have been abused, etc.). A walker admitted in a note that she lifted the back of the crate and dumped him out of it. One day I came home to a ripped up plastic solo cup, left in the crate for my then-4-month-old puppy to ingest. These are the biggest issues of many. Judy Nunez (the owner) is unreachable and leaves her poor office assistants, who have no dog experience, to deal with these issues (their way of dealing with these issues is to give the dog CBD oil, by the way). Judy Nunez sent me an email on 9/27/18 that she will address our allegations in a "final report, for our review." It is 12/22/18, and I still haven't gotten the report. Where is it Judy? read more

Tails and Trails is dangerously unqualified to be walking dogs. They couldn't maintain a consistent walker for our dog and he had eight different walkers in 2 months, then our dog became fearful due to the walker inconsistency and lack of any attempt to bond with him (we could see them on their phones the whole time on our doggy camera). Then they claimed they would "adjust the approach" to bond with him but eventually gave up. 8 months later, they felt the need to report this to our building's management office. Reporting an issue that they caused, that occurred while they were hired for service they were inept at providing, that happened EIGHT MONTHS AGO. UPDATE: They can't even keep track of the owners of the dog they walk. I met Judy and emailed her multiple times, but she doesn't think I'm my dog's owner. read more

We love Judy and her employees. She's organized, efficient and so kind. She's bursting with joy and you can tell her loves her job! She is so gifted and knowledgeable about animals and temperament. Highly recommended read more

Judy and Amanda have made Sadie and my adjustment to JC a breeze. The company has a great app that captures details on the walk including pics of Sadie and her new friends!! I highly recommend reaching out for a consult if you are looking for a dog walker. read more

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Definitely recommend to every cat owner. They are super responsible and flexible. Every time they clean the litter box, feed my cat, pet him and send me tons of cute photos. And I happen to have some last minutes request due to work and there are always someone helping me out. Thanks!!! read more

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My boyfriend & I used Tails on Trails the first time this past weekend, and have nothing but great things to say. We booked last minute as we were heading out for 3 days and needed someone to watch our two cats. We appreciated the email updates, how easily they accommodated our needs for the upcoming weekend & everything went as smoothly as I could've hoped for such a reasonable price. They sent thorough detail, photos & videos and I could tell by the videos that the pet sitters knew how to deal with cats as one of our cats can get anxious with new people around and the video of her warming up to the pet sitter was refreshingly mind blowing as she walked up with no hesitation and could tell that this person wasn't a threat. We will be using them for all of our cat sitting needs moving forward. Thanks Tails on Trails! read more

I am a helicopter mom. Literally, i am prob most of the reason my dog has a semi bit of anxiety (semi, is an understatment) Judy and her team have been an utter godsend. We heard about their new doggie daycamp, and honestly it has been a god send. (I know i already said that) but they pick up my dog AND drop him off, and I can literally do things i need to do at work all day and come home to a dog who is snoring. He is semi hesitant with people, and met Judy and instantly was in love. (I was home one day when she came to get him,and he couldn't control the CRYING of excitement, he took his own leash from the counter and was like bye mom!) I'm writing this so detailed because I know us pet parents need to make sure we have someone we trust for our dogs, that understands dog language and K-9 Behavior, and Tails on Trials is that. Honestly finding them in 2020, has made our year. I have a rescue lab mix, who can be a brat, and we are so glad he now has an outlet to GO PLAY! Without me having to rent a zip car to take him. Highly, Highly Recommend (Also, they'll make ur day with their IG stories and updates!) read more

Tails on Trails for the win! Our 3 year old dog, Maisy was walked by various caretakers from TOT for the past two years and we couldn't have been more comfortable. Maisy has terrible separation anxiety and the team showered her with love and care. The staff is super responsive and took the extra step to make sure that Maisy was out of trouble. Multiple times she destroyed household items and the team took the time to clean up after her messes and let me know so I didn't come home unaware of a disaster. Overall, Tails on Trails is a great company, very flexible, responsive, accommodating and caring. Highly recommend. read more

We've been using Tails on Trails now for a few months for occasional weekend cat-sitting for our young cat, Gus. Really love how easy it's been setting up appointments for weekend visits on a moments notice! We get updates every time the sitter visits and they include pictures and all. We also moved recently to the Bergen-Lafayette area and they had no problem with our new location. Prices are very fair and they've made pet ownership so much easier! read more

Tails on Trails has been wonderful since coming to our home some 13 months ago to meet Dante and through having wonderful Mark a solid and reliable companion for our Giant Baby. We were happy to have Mark keep coming even while we sheltered at home and are sorry that the Executive Order prevents that now. Will miss Mark and can not wait for life to get back to normal and have Mark back. read more

Tails On Trails - Dog Walkers Near Me - Jersey City, New Jersey

We had such a wonderful experience using Tails on Trails' cat sitting service. Their initial communication was prompt and thorough, and setting up the service was a breeze. We were away from home for over two weeks, and Christie made daily weekday visits to our apartment to feed our cat, tend to the litter box, and spend some time playing with him. After each visit, we'd get thorough reports of the visit along with pictures of the cat (which were very appreciated). Their online portal is super easy to use for scheduling, their policies are clear, and the service is affordable. I definitely recommend them to anyone in Jersey City who needs pet care! read more

I have never felt compelled to write a negative Yelp review. That ends today based on my experience with Tails on Trails. Simply put, they are one of the most unprofessional organizations I have ever dealt with. Let's get the one positive factor out of the way. The only reason to use Tails on Trails is the fact that they use "Pet Check Technology." It's a fun program that will email you 3 photos of your dog from the walk, the exact times your dog was picked up and dropped off, and a little note about how your dog's walk went. Who doesn't like to receive photos of their dog in the middle of the day! This technology is not unique to Tails on Trails and I assume Judy pays a monthly or yearly fee to utilize the technology. The reasons not to use Tails on Trails? Everything else. I like the reliability of having a single professional dog walker that my dog knows and trusts. While Judy may assure you that the same walker will come every day, this is simply not true. The company has become too large: they now employ no less 13 "caregivers" and 5 office staff/managers. Depending on who calls out sick that day or who quits the week before (it's a never-ending revolving door of caregivers with this company) any one of these 18 people can show up in your home. Yes, even the "Operations Managers" are sometimes tasked to come to your home and walk your dog. Judy and her team will not notify you if they switch your walker; you will simply get an email after the fact showing that a complete stranger has come into your home and cared for your precious pet. So what's the problem with this you say? Well if your dog was like mine, they can sometimes be afraid of new people when you aren't there to reassure them. This was explained to Judy several times during our tenure with her company. Despite this, Judy continually switched up the walkers to the point that my dog became uncomfortable and growled at some of them. Guess what? My dog didn't receive a walk that day. To top it off, I didn't get so much as a phone call from Judy after these incidents, just a short email from one of her unqualified "managers" alerting me to the fact that my dog wasn't walked that day. Reaching Judy nowadays is like trying to reach the Pope. Indeed, Judy's sole focus is on signing up new customers. You will not deal with Judy after you sign up; you will be passed off to one of her underlings. While it's clear that Judy is qualified, it's also clear that her staff is completely unqualified and utterly useless without her. Take a look at their website, it's filled with Zumba instructors, "animal lovers", cartoonists, wannabe cops, and Brandon the Vegan! Sorry guys, but being an animal lover or a vegan doesn't automatically qualify you to care for my dog. I'd rather have someone who eats meat 3 times a day with some experience than Brandon whose sole qualification appears to be owning a rescue cat named Puffs. Besides Judy, only Sarah has prior legitimate experience, working as a vet tech in Kenilworth. The simple fact is that Tails on Trails is a bait and switch operation. You think you're getting the kindness, professionalism, and experience of Judy Nunez, but what you're actually getting is a ragtag group of hippies who need an easy gig. This was once a reputable company, but Judy's never-ending quest for money and growth has led her company down a perilous path. Avoid Tails and Trails and go with a smaller, reputable company or single dog walker that will make you and your dog feel like family. UPDATE: Folks, please read the other negative reviews Tails on Trails has received and Judy's subsequent responses. Every time Judy's business gets a legitimate negative review, her first inclination is to allege that the person leaving the review was never her client. It's pathetic. She doesn't want to respond with legitimate facts or explanations because her position is indefensible. This is the type of person you will be dealing with if you sign up with Tails on Trails. Everything is good with Judy and Tails on Trails until it isn't. Do you want to be so upset with a dog walking service that you feel compelled to write an extremely long Yelp review like the one you're reading? Of course you don't. Do you think I wanted to take time out of my day to write this review? Of course I didn't. But if I can save you the time and effort of having to deal with Tails on Trails, it was worth my time. Ladies and gentlemen, do yourself a favor and just don't take the risk with this company. read more

Used them for cat sitting while I am on vacation. Having lived in a few different cities with my cats, these guys are the best cat sitters I have met! They provide very clear instructions and explanations, trying to make everything easiest for you. The pet track app is easy to use and a great tool to communicate. They even arranged to pick up keys at my place and saved me a lot of time. The price is very reasonable and affordable. After each of the two visits, they sent me a very detailed message about what they have done and what the kitties were like while they were visiting. Overall I am very satisfied, and will certainly use them again for cat sitting in the future! read more

Really great pet services provided here. I like that they take pictures of what my cat is during the visit and they always send a detailed message about how the visit went. read more

Tails on Trails is fantastic! We've been using them now for about 18 months. Judy has a great group of walkers, and a strong team backing them up. Jocelyn on the operations side has an amazing sense of customer service. Judy has high standards for her walkers, and all the ones we've had (probably ~5 or so over the past year) have had good dog sense, and have been great with our dogs that have special needs (one is highly socially anxious, the other struggles to walk on certain surfaces). They have a pool of walkers, which makes them flexible in terms of accommodating our schedules, and are really good about any changes to walks (with 24 hours notice). They use modern day tech to give doggie parents visibility into the daily walks, including GPS, and they provide summaries of each walk. They also maintain an Instagram account, so you can see your dog and other neighborhood dogs as well. read more

Overcharged, couldn't reach anyone, then charged again! AVOID AVOID AVOID! Tails on Trails first charged me 4 times what they were supposed to, then didn't answer a single time I reached out... on Facebook, Twitter, phone, or their site. Finally, I received a message out of the blue that I was being charged AGAIN when I hadn't used them for a while. Ridiculous. This company has no morals and doesn't pay any attention to who it is supposed to serve. I don't understand how anyone could have had a good experience given mine. Edit: I used them in Jersey City. The owner probably doesn't know who I am either because they never answer my calls or because they overcharge so many people. read more

I've been using Tails On Trails' services for about 2 years now and have never had an issue. My dog seems to have formed a bond with his walkers and they have all been friendly, patient with his sometimes unpredictable temperament, and most of all reliable! I truly appreciate that the walkers have been mostly consistent/long-term, since I worry about a constant stream of strangers interacting with him and entering my home. Furthermore, I look forward to the humorous reports and updates they provide with every walk via the Pet Check app. It's great! The staff at the office has always responded quickly to all my inquiries and it is very easy to process payment (weekly via PayPal). Bottom line: love them! read more

Our two Frenchies love Tails on Trails. They have been walking our pups for the past 2 years and it has been a great experience. They provide a summary update of each walk with adorable pictures. It is comforting to know that our dogs are in good hands. Thank you! read more

The absolute BEST cat sitters ever! We've been loyal catstumers (we have 3 lil' lions) for over a year - and we've been through a lot together. TOT never even flinched when my cats required insulin shots, or ear drops, or special food (see, a lot). They were always flexible and reliable. I love that they always send pictures & a little paragraph synopsis of their visit. It's so nice when you're away to know that everyone is healthy and happy! They're like the family you wish you had - supportive, accommodating, understanding, helpful, financially stable. LOL! We have to move away, but I wish we could take them with us! read more

I'm still a big fan of the Tails on Trails crew! Thanks so much for taking such great care of my kitty baby! One tip for future clients - provide detailed and updated instructions for each set of visits and read the daily reports the Tails on Trails sends. It provides an extra layer of care and peace of mind for everyone. read more

I'm not sure if it was Tails on Trails fault or if maybe it would have developed regardless, but after being walked by this company and passed around to several of their walkers, my dog became fear aggressive and starting biting. When they first reported bites, we were shocked, as it was very uncharacteristic of our dog who runs up to strangers and plops right on their laps with kisses. Whether it was their fault or not that he became fearful, once it started, Tails on Trails acted reassuring and as though they knew how to handle it, but it actually only worsened with their walkers ignoring several signals which led to bites and reinforcing his habit. We were naive and believed they had it under control, which we now realize was far from the truth. Aside from this, I also saw on my dog cam some walkers sitting on their phone the whole appointment rather than trying to bond with my fearful pup and claiming they couldn't get him out cause he was too fearful. Now we are having to pay the big bucks, working with trainers to try to reverse this issue. I hate to leave bad reviews for "nice" people, but these guys were pretty incompetent in our particular situation. If you have a rescue dog or one that is at all fearful, I would go another route with your walking service. Update: respectfully, much of the information in the below reply is false. 1. Our home situation never changed? 2. Never did the team say "although we're not trainers". They acted as though they knew what they were doing but handled him in the wrong manner 3. A trainer was never suggested until service was terminated. However, we did work with a trainer from the very first bite 4. There was no "main walker". Walkers left their names in reports and there were about 8 before a bite ever occurred. 5. Being on their phones was not them keeping it cool to make him comfortable. It was them in a different part of our home altogether, back to him, 100% ignoring him. A complete failure to bond. 6. I am not upset with your final decision - it wasn't working for either party. I simply want to get the truth out so others pups are not harmed in this way. Sorry if you don't like the review, but maybe you should take it to heart and consider an adjustment in your approach. I do appreciate the kindness to continue trying with Beasley, however the truth is I wish your team was honest that you didn't know how to handle the situation rather than attempting with no understanding of how to handle a fearful dog and doing more harm that good. read more

I was so stressed out about leaving my baby home alone, it would be his first experience. I chose Tails On Trails based on their reviews. All I have to say is that they set me at ease with their updates and pictures. I came home to a very happy cat. I will definitely be using the service again and highly recommend them. You guys rock! Thank you!!! read more

We were very nervous about using a pet sitting service for the first time, especially since our cats are elderly, but now I cannot say enough good things about Tails On Trails! We so enjoyed the daily updates from our wonderful sitters Mark and Josh and we could tell that they were spending genuine time with our guys and taking care of them as if they were their own. We loved receiving multiple pictures of them and found that when we returned they were in great spirits and our apartment was exactly how we left it. We will continue to use them again and again! read more

We were very nervous about using a pet sitting service for our mini dachshund who is fearful of new people. However, it was a breath of fresh air opening our emails every day to see the updates and fun our little girl was having. We loved receiving multiple pictures of them and found that when we returned they were in great spirits and our apartment was exactly how we left it. The owner is down to earth and the walkers are love animals. They go over the top and cannot thank them enough for their care of our Kali. read more

Definitely would recommend Tails on Trails to anyone, my review is specifically for cat sitting. They were really quick to respond, although their voicemail is full so you have to communicate via email at least for getting your dates of visit set up. They visited each day requested without any issues. The best part is how thorough each of the visit details were. They included multiple pictures, videos and a long (paragraph) update of the visit! I definitely plan on using them in the future and have no hesitations recommending their service. Thanks for taking such good care of Benny! read more

We have been using Tails On Trails for about eight months, ever since our pup was two months ago. Over that time, the team at Tails On Trails has continued to EXCEED our expectations. From the start, I was impressed in how diligent the team was when reviewing what our wants and needs were. Anytime we had a question or concern, they were always very quick to respond. Anytime I felt like I was going overboard with questions, or instructions, they made me feel comfortable and understood how important our pup is to us. Thank you Jocelyn and Michael. The walkers are incredible. Our pup was, and still is, a handful. The walkers have time and time again went beyond their job responsibilities, and have really helped us train and shape our pup into the young dog we want her to be. They are thoughtful, kind, and patient. They all are- and not to single anyone out, but Natasha deserves a special mention as she has been outstanding. The walkers take a lot of pictures with detailed summaries- which is the best part of our day while at work. I have had no problems with the billing website and the mobile app. Looking back, admittedly, I was nervous to have people I have never met with my pup, in my home, without me. If you are like me, the good news is it did not take long for that feeling to go away. These folks are professionals! I feel like I have known the staff forever. This all comes from someone who never hops on Yelp! and writes reviews! Judy, the owner, should be proud of her crew! If you are considering using Tails On Trails, stop waiting and sign up. read more

We wish to extend our gratitude to T-on-T team for taking great care of our Kat Krew. We are relief to be able to rely on your team taking care of our 4 kitties while we are away for extended period. Looking forward to contract your service again for our next away vacation whenever that would be. read more

Tails on Trails' cat boarding service was WONDERFUL. Judy is very experienced and knowledgeable, took great care of our cat, and sent pictures regularly. Our cat can be nervous around new people and slow to adapt to changes, and we were very impressed by how Judy integrated her into the apartment and took things slow. Judy is also very responsive to text messages and flexible in terms of scheduling. Highly recommended! read more

Tails on Trails is awesome! We have been customers for about one year with daily weekday walks, occasional weekend/evening walks and pet sitting when we are out of town from a few days to over a week. Their sitters have all been wonderful with our two dogs who each have distinct personalities and preferences. The electronic system they use is great - I look forward to the daily updates and pictures from the walk. I have received top notch customer service and have been impressed with their communication with customers, responsiveness, and professionalism. I highly recommend Tails on Trails for your dog care needs in Jersey City! read more

Tails on Trails are our go to for watching our kitties when we are out of town. They are incredibly professional and and put me at ease while I'm away from home. They even send me daily updates with pictures and videos! They are the best in the business!! read more

Our dog loved her walks with Tails on Trails! We used them for over 3 years and only stopped because we are moving. Their updates are extremely detailed and I always felt in the loop. Their walkers are kind, responsible and clearly pet lovers. Can't recommend enough! read more

My boyfriend and I used Tails on Trails this past weekend for the first time, and had a great experience. We booked a few weeks ago as we knew we had a wedding to go to out of town and needed someone to watch our two cats. The fact that we knew ahead of time the time window in which the cats would be fed, and got check-in and check-out updates accompanied by videos, photos and a full report took all the stress away and made it very easy. We could tell by the updates that the pet sitters knew what they were doing and really cared. I also appreciate that part of the service is scooping the litter box and taking all trash with them when they leave! On top of that, the prices are very reasonable and they respond to emails very quickly. I am admittedly a pretty high-strung pet owner and Tails on Trails has won me over, for sure! We will definitely use them in the future. Thanks to the team over at Tails on Trails!! read more

Tails On Trails always takes great care of my cat when I travel. They go above and beyond just feeding - taking the time to play and groom her, sweep around the litter box, and even watering the plants. They are very dependable, and send daily emails with pictures of the visit. Makes travelling a lot less stressful knowing that everything at my apartment is taken care of and the cat is in good hands. read more

We have loved our experience with Tails on Trails! The entire team is responsible, respectful and treat my dog as one of their own. Can not recommend them enough! read more

Tails on Trails is an absolute pleasure to work with! While I am not a jersey city resident, I did get married in Jersey City and needed a way to get my pup back from the ceremony to the hotel without inconveniencing myself or anyone else in the wedding. Tails on Trails was the solution! Jocelyn was a breeze to work with throughout the whole process from booking to following up with last minute details the day before the wedding! They made my day so stress free about worrying about how to deal with my dog after the wedding ceremony! He had a great time on his walk and ride back to the hotel and was nice and comfy when we came back to him! Thank you so much for everything we will definitely be using the service again when in town!! read more