Actually zero stars. I went to this office on Saturday because my usual, friendly one at Dresden…read morewas closed. Just to be rewarded with really poor and unhelpful service. I made the comment that at the Dresden office they take the customs form and make a label. That triggered some inner daemon and the sharp reply was "That is against policy. Then go to Dresden." I will , this Monday.

Once again this is my second Yelp complaint and my third official complaint via USPS about Lance…read morewho works are the Chamblee GA 30341 Post Office. He won't stop marking on my mail. I have had this post office po box for 2 years and he has NEVER written on my mail UNTIL I filed my first complaint on him for being rude to me. I previously made a complaint on him because my mother needed the Station Manager's contact information (she worked for the Post Office for 30 years) because I had package delivery issues. I NEVER had a problem getting mail. Doraville GA gave me the manager's information and was kind. Lance was rude and he is now ANTAGONIZING ME after my complaint. I tried to go about this the right way but I am now about to contact the Better Business Bureau and take this HARASSMENT to my lawyer.

Brian was incredibly helpful and patient in getting my digital fingerprints completed. The…read moresensitivity of the machines can make it difficult to complete this process digitally and Brian's expertise made all the difference.

They don't answer the phone, my packages never get delivered when going through usps! Workers are…read morerude and don't care about anything

The service was not good. I purchased the mailbox and the process was so unorganized that the clerk…read morenever gave me my key. I had to go home come back a couple of days later and then there was a new attendant who had no idea of the transaction it was a very inconvenient service. The quality was poor. it appears that the forms of communication the process was not clear to the people that work there each time I went there was a different rep and each time they had a different protocol on how to handle my inconvenience.

dont come here!!! the place closes at 5pm!!! 5PM!! I went their around 3:50 and NOBODY was their…read more the little big doors where closed like they already closed everything and left I was soooo mad because I had to drop an order off

Not sure why this place got such low reviews. I had no problems on my visit. I was able to come in,…read morebuy a package, and ship my items in about 5 minutes.

Their sign and website says they open at 9:00am but they were still not open at 9:48 am.read more

I know what you might be thinking... what can you really say about a post office? At the end of the…read moreday, it seems like a pretty transactional place. But customer service always goes a long way. I recently stopped in to mail a package to a friend in Las Vegas. Unfortunately, I couldn't find a shipping box that was the right size, so I was getting ready to use one that was much larger than I actually needed. As I was putting everything together, the employee behind the counter noticed and asked where I was shipping my package. When I told her it was going to Las Vegas, she immediately said, "Oh my goodness, that's going to be expensive. Let me see if I can find you a better-sized box." A few moments later, she came back with the perfect box for my items. She explained that if I had shipped my package in the oversized box, I would've paid significantly more--she even joked that it would've cost about the same as treating myself to a seafood dinner! That interaction really stuck with me because she didn't have to do any of that. She could have simply accepted the package and moved on, but instead she took an extra minute to save me money. It's little moments like that that make all the difference. I truly appreciated her kindness, her honesty, and the fact that she looked out for me when she didn't have to. Great customer service deserves to be recognized, and she definitely earned it.

In spite of driving by this post office location so many times within the last 5 years, I never saw…read moreit until today. We were on our way to another post office, but saw this post office, decided to ship a few boxes, so came here. Parking is plentiful and the lot is easy to maneuver through. Customers park on the ground level and enter the front doors at a much raised level. The lobby is just off the entryway, with a lot of mail boxes to the left. Customers can walk straight ahead upon entry to get to mail slots where they can deposit their mail. To the right is the separate customer service area where customers got into a short line to wait their turn at either of the two windows where postal workers were handling customer transactions. The customer service area is stocked with various sizes of boxes and envelopes, various types of greeting cards, and gift cards, all for sale. While waiting in line, I noticed that one of the employees was slow, and the other one was not slow (not fast, just not slow). Thankfully, shipping is easy if the customer (like us) had QR codes ready on the mobile app for each shipment. This way, all the USPS employee has to do is scan the QR code, which allows a shipping label to be printed automatically that the employee applies to either the box or the envelope and puts it into the bin to be shipped. 4 star experience.

This is now my favorite post office to visit. In addition to its beautiful exterior, your nieces at…read morethe desk greet you like a small town post office, advising you warmly, and helping you get on your way efficiently. It is a delight to do business here. This location is especially convenient. A quick hop off of Piedmont, Peachtree, 85, Sydney Marcus, and among many retail amenities like Best Buy, Target, Home Depot, Michaels and Marshalls, you can get in and out super easy while quickly marking this (typically) dog of an errand off of your to do list.

I got here at noon on a saturday to see a sign on the door that their lunch hours have been updated…read moreto 1-3pm. That's absurd, but regardless I was there before then so I thought it was fine. I walked inside to see the gate closed at the counter and a long line of people waiting to use the QR kiosk. It wasn't their lunch break yet, so I'm confused why this was happening. A lady was helping a few select customers through the side door by the gate, so I know staff was present. I'm giving two stars because at least there was a kiosk. My suggestion to USPS is to get rid of the crazy long lunch hours. Or have employees stagger their breaks so someone is still available. My second suggestion is to add more kiosks to make the process more efficient. If you refuse to have people working, replace them with kiosks so people can actually mail their items during your promised business hours. EDIT: I took away a star because they never scanned any of the items I dropped off today.

"You're nothing but a drifter who found a bag of mail." -- The Postman (1997)…read more This place is super easy for in and out if you are dropping off a package, letters, etc... IF they are already ready to mail (i.e. you printed your postage at home and are simply dropping in one of the boxes inside our out). If you need to stand in line, I hate to tell you, but the lines here seem to always be long, no matter what the time of day seems to be. The workers are friendly and they work as quickly as they can, but this place stays busy and the customers are needy and don't always know what it is they need or come properly prepared. But all-in-all, it's a good post office.

Tiny little hidden post office is quite tiny ... and quite full. It took me 10 minutes to drive…read morearound and find this darn place. It's hidden in the back of the shopping center on the highest level. And boy, is it tiny. (It is, I swear). When I swung by to mail one package the line was nearly to the door. Lucky for me they have one of those teller free computer package thingies. The line for it was to the door. FUUUUUUUUUUUUUUUUUUUUUUUUU However, it was right by the door, so it made sense to wait. During my wait time I enjoyed people watching these OTP specimens. There were young models as well as older ones. Ones who yelled on their cell phones and ones that were scoffing at the line. It was great. Anyway, I managed to mail my package without a problem. People behind me trembled in their shoes of my accuracy of touch screen selection and knowledge of the system. It was grand. For what it's worth, this place is busy as hell, come in and use the automated system thingy, you'll save some time (and your sanity).

Adding another review because this place is truly awful. The location is convient for me and that's…read morewhy I came back but I won't be making that mistake again. I came up to the counter earlier this week with a perfectly legit package and a prepaid label through Depop. She made me pay $14 for a new (small, mind you) package and label, and then didn't scan my QR code, after telling me "people who use Depop do this all the time," when I knew they didn't so idk why I listened to her, but now I may not get paid for the item because Depop can't register that it was shipped! If she was so familiar with the process why did she do all that? So frustrating and disappointing that I had to pay to basically give away a pair of flats. Do not, and I mean DO NOT come here.

promises made. Promises kept. I always get everything taken care of here. Very friendly staff.read more