I went in earlier today and was having a problem with my car they checked it out and fixed it…read more Super nice the whole time transparent I appreciate how honest they were. I would recommend this place 100%.

horrible place lie about warrranties had to get my pump replaced 4 times because they didn't do it…read morecorrectly then 1 day later it broke again!! then when I went back the owner claimed its not their fault its the part that THEY boughts faul and they can't fix it anymore.Stay away from these people. If you want your car to actually get fixed not a temporary go somewhere else

They always give a great deal on my oil changes Good on…read morecoupons and savings! And staff is friendly.

I get my oil changed with this company across several states alls they are consistent every time!…read moreIt's a little pricy but I appreciate the customer service that they provide.

I was visiting my son and his family from out of town. Thought I would do my son a favor and get…read morethe oil changed in his car. I went here on a Monday because the big sign outside said $21.95 oil change. I pulled in and was told....the $21.95 oil change was only for the "cheap/non-Pennzoil oil". Even though the store front is labeled "Pennzoil Oil Lube". I was offered hand written options on a white blank piece of paper with oil change options of $53, $80, and $100. It felt like I was being scammed by the 2 employees working there, and they were going to just pocket the $$. On top of that they asked me if I wanted to replace a perfectly good and clean air filter. I wouldn't recommend going here. I'm a 59 year old dude whose changed his own oil numerous times.... And I can only imagine how they'd try to take advantage of a young girl that's not auto-savvy. Stay away in my opinion. Especially if you can't get a good oil and filter change here for less than $53. There are a few other places right down Benbrook Blvd.

I originally came in for a coolant issue and had a great experience. Rafael and his team is great…read more Then, I came back to get my wheels reconditioned and my battery replaced, and again, had a good experience. Special thanks to the mechanic who quickly helped with my low tire pressure when I picked up my car. You're definitely in the right hands here.

My car would not start they facilitated pick up tow to the shop, diagnosed and treated my 2015 x5…read morefor thousands less and got her running again. They are honest and professional highly trustworthy. Highly recommended

My experience at Fort Worth Automotive has been nothing but a five star experience every time I…read morestep over the threshold. Starting with Steve and his professional second to none-staff. If you want to know how amazing this place is just pass by Fort Worth Automotive 4850 Benbrook and look at the parking lot ,that speaks volumes alone. if you're looking for a trustworthy mechanic, that puts out excellent work do yourself a favor and stop by Fort Worth Automotive and ask for Steve. you can come back here and thank me later.

Great to have experts who know the business and are trustworthy! This place is a keeper as a top…read moreauto problem solver! They do the work required and do it very well! Now my #1 go to in Ft Worth/Benbrook.

January 21, 2026. Anjelika was so friendly, kind,…read moreattentive, and provided superb customer service. She informed me how long their services would take, and they also provide updates via app. In which it informs you once your car has been checked in, it's being worked on, etc. It gave me time to do some shopping, and they also have an area to put the shopping cart back if you park right in front of the auto care center. It's so convenient and helpful for sure. The service tech was Justin I, and he's the one who worked on my car. The services were a new battery and an oil change. It looked like he did a great job. I had such a positive experience and Anjelika definitely set the mood for a positive and great experience. Thank you so much.

I came in with a tire showing belt to get it replaced and the manager, John, took on the job…read morehimself because his technician was busy. I was incredibly impressed with his diligence and willingness to ensure every customer was taken care of.

After posting an unfavorable review (back in March I believe), I returned today to get my truck…read morewashed again. I was met at the door by the manager who was aware of my previous experience and wanted to make it good. He had the team give the truck a very good workover and did not charge me for the service. This is good customer service and the service I have been used to for many years with University Car Wash. I will continue using this service on both of my trucks. BTW - the truck does get washed regularly and in May received a 180.00 detail. We just use it and it gets dirty.

I am frustrated every time I leave this car wash as they consistently provide low quality service…read more As evidenced, I attached photos from three different visits. I have never left satisfied with the cleanliness of my car, including the time I paid for the $85 detail. I finally talked with a manager, John, and his customer service was as abysmal as their car cleaning abilities. He said the $25 car wash only allowed for up to five minutes of vacuuming, and thus, I received the appropriate level of cleaning I presented him with (very poor... I still had noticeable chunks of dirt in my cupholder, for example). He continued on to tell me that if I wanted my child's car seat vacuumed, even at a basic level, I needed to pay for the detail service. I will not be returning. Thanks, John, for solidifying,my very poor opinion of the car wash and of your customer service.

I typically have great experiences at jiffy lube locations . This was no exception ! Came here this…read moremorning for an oil change and had an exceptional experience . Quick and fast service with high quality customer care . Employees were kind and caring . This location was clean and looked well maintained . Thanks jiffy lube !

Extremely Disappointing Experience…read more I had an oil change done at this Jiffy Lube location in February 2026. About five months later, while driving on the freeway in the Texas heat with my toddler in the car, my check engine light came on. I immediately pulled over somewhere safe and had my car towed to a Honda dealership. Honda determined that my oil drain plug had fallen out, causing the engine to become starved of oil and resulting in engine damage. They immediately advised me to contact the facility that had performed my last oil change as this error is predominantly an installation error. I contacted Jiffy Lube, but after conducting their own investigation, they determined they were not responsible and instead pointed fingers at the Honda dealership for not catching the issue when I brought my car there in June for an A/C repair. That visit had absolutely nothing to do with an oil change or my oil drain plug, and I had no reason to have any concerns about my oil at that time. I am extremely disappointed with how this situation has been handled. I trusted Jiffy Lube to properly service my vehicle, and now it's not longer drivable. Rather than taking accountability or seriously addressing the possibility that the plug was not properly installed or secured, the responsibility was shifted to another business for an unrelated service. I have to pay over 10k in repairs for a 2018 car that's I've had for only 2 years that I drive minimally. This was not only an expensive situation, but a disheartening one. I expected better quality and accountability from Jiffy Lube, and unfortunately, that has not been my experience.