Been coming here regularly for quite some time now, and it's consistently excellent service…read more Friendly, helpful staff, especially the manager, Erica. She's gone above and beyond to help me on two separate occasions.

They snapped the bolts off removing my skid plate during an oil change…read more Their solution? A zip tie, skinny one at that, Keeping on a entire engine skid plate. I asked them to fix properly ( drill out and new bolts) they refused. Check under your car/truck if you go there, better yet don't.

I know I had my front brakes done in November and Noticed something when bringing my wife to pick…read moreup her vehicle, the rear end seemed less braking power. so went in to have them checked... Good thing I did, the rotors and brakes were gone... Had them replaced and the next day , driving the truck, it seemsed so much better, nice and smooth, the braking was great... the ride was so much better... rides likes a new truck... thank you everyone...

If I could rate zero stars I would. I had just recently got my ac compressor replaced and needed…read morethe ac recharged. Well after almost 3 hours of waiting, I was told that they "charged the system" but it's not blowing out cold air. So then you guys didn't charge the system so basically I paid $280 for bs. It's not fair to charge someone for a service that wasn't completed. If yall added the refrigerant like yall claimed yall did it would be blowing our cold air. So I paid the $280 cause im not trying to have my car kidnapped by Midas BEEARE YALL I wasn't the only unhappy person either it's all about the $$$ for this company and none in customer service . I will not let this go I will go above ed which said the same sleepy claim that Austin told me. If y'all if y'all could see that it wasn't taking the charge supposedly then why wouldn't y'all tell me this man charging it like the air is not getting cold why would you wait until after the charge is supposedly complete completed and then tell me that it's not blowing out cold air ZERO SENSE AT ALL and how is a new compressor faulty. And the corporate number was for another location that the regional manager was at that's not cooperates number. Good luck Midas!! I should've known by the bad reviews on this place that this was a common occurrence and should not have came here at all. And also yall couldn't of felt the air not getting cold so then yall decided to keep "charging the system" when yall knew it wasn't working so then yall could charge me $280 WHICH IS WILD well I am fighting it. And im sure i had paid the extra $90 it would be blowing out cold air not a good look Midas!! And then looking on the website I see a complimentary closer vehicle that "check your car's major components and systems, every time you bring it in. We'll peek inside, outside, under the hood and under the vehicle, and let you know what problems your car may have at no extra cost. We'll present the results to you to help keep you driving confidently on the road ahead." So why wasn't that done as well??? Yall are a joke!

I appreciate Pep Boys of Mystic for helping me when my splash shield partially gave way…read more I called with this dilemma and they fitted me in to accommodate me with a temporary solution until I returned home. They saved us from what could have been a ruined vacation and I will always be grateful.

ive been coming here for nearly a year and never once had a positive experience. The manager or…read morewhomever he is has always been rude. I've been scolded multiple times for making appointments online, not knowing when emissions were done, for wanting to use benefits from my warranty. not sure if he is just miserable and hates his job but never been kind or polite. Please do not use this location unless you'd like to be reprimanded like a child. especially if you're a female stay away. Simply oil change took 3 hours even with a booked appointment.

Quick Easy and friendly service! Scheduling online got me in n out speedily And a nice enough…read morediscount to stop for a donut and coffee on my way home! (Practically as though it was their treat At this Meineke they always do a little extra, too. Using their skillful powers of observation on tread wear, exhaust potential issues, etc., along with a printout of potential upcoming necessary needs for your car. This place was actually recommended to me by a retired competitors retired mechanic‼. High praise, indeed. I for another one will be loyal customer for them and highly recommend to any and all who need car repair work done. Pricing is very fair , excellent value and friendly, too. Best of all-? Their outstanding level of service.

Excellent service, very professional, respectful, and kind. Brought my car in for an oil change and…read moreasked them to take a look for a noise that I was hearing (the "Subaru rattle" - iykyk). The price for an oil change was very reasonable! They also found the rattle and fixed it, and wouldn't let me pay them for their extra time and effort related to that. Excellent customer service, and this is definitely my new favorite oil change / car care spot.

Stopped in for service. Staff were friendly. They took my car in the same day and completed the…read morerepair with no issues. They also called to update me an additional part was needed. No surprises and I was back on the road in a few hours. I would recommend.

I was impressed with the entire process from the professionalism at first encounter, the…read moreappointment setting, the day of service with my exhaust issue. So friendly, very polite and helpful. The service tech, Lee, took great pride in his work and made sure my vehicle was perfect before he released it. He is a tribute to his trade. When checking out, I met another outstanding gentleman who was also engaged polite, friendly and very efficient. What a great place to do busy. And the final price was lower than the original estimate. Love it

I ordered tires through a 3rd party but had firestone install them and the paperwork came through…read moremessed up, I had john help me out he had me out of there in about 20 Mississippi's, he was calm and professional but looks like a viking! W john

Firestone of New London is my go to mechanics for my Acura's maintenance and repair. Rich, John,…read moreHenry, Mark, Mike are honest, helpful and always ensure my car is safe to drive for me and my children. Fast service, quality and affordability is always guaranteed. From oil changes, brakes, electrical work, tires to suspension work.. Firestone always provides!!

Been going to this same Jiffy Lube for years because it is consistently efficient and great…read moreservice. Crew members are kind and helpful (I believe Corey is his name?). I trust their recommendations. Will definitely be returning to this same Jiffy Lube next time I need an oil change.

I have been here many times. The guys are always nice and pleasant. I bring my mothers truck in for…read moreher. We have had small issues here and there, but nothing too awful until this last time we brought it in. They were to fix some tubing for the break fluid. They did it finally. Took way longer than they had said. Then when I go to pick up the truck, I find out they broke the window lock on the center window in the back. Didn't bother to tell us. Did a horrendous job gluing it back on. Left the clamp on and the truck window open all night, so some one could have broken in. Unbelievable! Couldn't even have the decency to say "look I'm sorry we broke it". Never going back again!

Went to get oil change tires rotated these guys are AMAZING my brakes pad front and back I asked…read morehim about a cabin filter its supposed be changed every 10,000 my car has 68,000 never been changed my front two tires need to be replaced and they always check for noise in my car I'm deaf these guys go above and beyond to help there customer once again a big shout out to your staff I would totally recommend this place

We had four tires replaced at this garage. They severely damaged the rims on the car…read more I was told by the manager they would make it right. They took pictures and a month later I never heard from them. Be careful, not a place to rely on.