Awesome service quality of work is excellent. Mechanics go above and beyond. Prices very reasonable.read more

Service is great and the repairs are done well. I hate to give a bad review, but I was blindsided…read moreby the price. It was far too much, and I never got a call or quote prior to the work being done. I'll still go back, but prepared next time.

The car repair industry has a HORRIBLE reputation. (rightfully so IMHO)…read more But every once in a while you find a car repair shop that is run by a honest, solid, reputable group. (In this case it's been in the family) I've driven right by this place lot's of times. Never gave it a 2nd thought. Until.... my current car guy (norwich tire, their awesome!) didn't have the diagnostic equipment to figure out why my Chevy S-10 was ready to stall at every stop. I really trust Bob at Norwich Tire (NT been in the industry, same location for a couple generations) and asked him to recommend someone. With out any hesitation he suggested 2 different local companys. I thought I'd give Charlie & Dougs a try. When I walked in to their place, I was SHOCKED! The place is so clean, well organized, virtually spot-less and the people were friendly, incredibly knowledgeable and right on top of things. It went off like clock work. They called, explained the problem, answered all my questions. No unpleasant surprises... In fact I'm thrilled with the great job they did, how I was treated and just how professional and trust worthy they were. So if you're local or if you just blew into town for a run at the casinos, I had a great experience with these guys. Bottom line, I'm a tuff and vocal consumer & I don't pull any punches and I'll go back to them in a heart beat. Johnny Bogs

I've brought a couple different cars to these guys over the years for a whole range of things from…read morediagnostic issues, tune-ups and bigger repairs. I really like the crew here and they we're honest and fair. They told me things that saved me money when they could have easily ripped me off. They are good at communication and also well versed and skilled at car repair... I highly recommend this shop

Best auto service I have ever been to. Friendly, knowledgeable, competitive, and service oriented…read more They are about 30 minutes from my home, but I will be back there for sure. If I could've given them six or seven stars, I would have.

This was my first time here. The customer service was excellent- the gentleman at the front desk…read morewas friendly and worked hard to meet the needs of the customers. I had an 11:00 appointment for service and I was out shortly after 12:00- surprisingly fast. I also liked that they did not try to upsell by telling me I needed all of these additional services that were not necessary. I appreciate that honesty. I'll definitely be back!

Now closed due to the owners retirement…read more I'm back to doing my own work on my vehicles as there isn't anybody as good as JMS in the area anymore.

JMS has been great. I've brought my 2007 Honda Civic to them on a number of occasions and they have…read morebeen great to work with. In addition to providing quality work at a fair price, they are friendly and provide great customer service. I will continue to use them for my automotive needs.

The service department is absolute top notch, pricing was fair, everything was explained and priced…read moreout. Allot different from another Jeep service department in east Hartford where they inflate pricing and recommend ridiculous services. This small town dealership delivers the best service, we'll be taking our jeeps there from now on. We cannot thank you enough !

Quoted a parts price then told last second they Charge a ridiculous 3.5% additional fee for using a…read morecard in a time when everything is purchased with a card. Was told everyone does, called two other dealerships and they don't. I'll Never shop there again.

What can I say, from Scott the owner, Jake his son, all the guys behind the desk and of course all…read morethe techs. This place is amazing. cant speak any higher than that about the care and service that I have received in the last six years since we moved to CT. Thanks so much for taking care of all of my Autos. You're the best in town ! Mike D.

I had been to be Stilly's several times and they always have treated me right and I walked away…read moresmiling. This time it was a "Check Engine - Fail Camshaft Position." They fixed that and a few other problems they noted that I had fixed and my car is running great now.

I've been bringing my car to Guy's for regular car maintenance and repair for years and have always…read morehad a good experience. They aren't a place that is going to try to sell you on something you don't need, and are honest and up front with you about the cost of the repair. A couple months ago I was having problems with my battery. They told me to stop buy and took a look at it for free (ended up being a small issue that I was able to fix myself). I also have been able to leave my car overnight for an oil change without any issues. My only gripe would be the waiting area could use an upgrade, but other than that I could not recommend Guy's enough.

Efficient and honest . Great service and customer support. Best in the area for caring mechanics…read moreand delivery. Great crew!

REAL auto mechanics that know how to fix a car and not just replace a part!…read moreThey take ur car out on the road and then diagnose the problem not just read an Auto Scan.

The best in the U.S…read more Dream Auto is everything I could ask for in auto repair. I travel full time, coast to coast, north to south, east to west, on and off road, throughout the U.S. in a 2005 Pacifica. My car requires consistent maintenance due to the wear and tear of extreme use. I happened across Dream Auto five years ago when I was outfitting my vehicle for full time travel. They removed all but the driver's seat to accommodate the interior, camper-like build. They also performed a few engine repairs. There were some wiring repairs they couldn't make, but they correctly diagnosed the problem, which I had fixed at another shop. While visiting family in Connecticut I returned to Dream Auto to have my vehicle checked out for some whining noises it was making. I always get a second opinion when major repairs are required, which was the case this time. The Dream Auto mechanics correctly diagnosed drive shaft, sway bar, and shocks issues, which they repaired. I ordered the parts through Amazon, which saved me about a thousand dollars. Dream Auto doesn't do wheel alignments, which I needed after the drive shaft was installed. So I had that done at another shop. Following that, I heard another unfamiliar noise. I returned to Dream Auto where they diagnosed wheel bearing and axle damage, confirmed once again with a second opinion. I ordered the parts, which I had delivered to the shop, and Dream Auto performed the labor. Now my old car drives like she's just off the assembly line. I couldn't be more pleased with her performance. The owner/manager, Antonio, and his brother, a top notch mechanic, one of at least two others, provide a family-like atmosphere, excellent communication, and quality diagnostics and repairs. Whenever I'm in Connecticut, Dream Auto is where I go for the best of the best in car repairs.