I know I had my front brakes done in November and Noticed something when bringing my wife to pick up her vehicle, the rear end seemed less braking power. so went in to have them checked... Good thing I did, the rotors and brakes were gone... Had them replaced and the next day , driving the truck, it seemsed so much better, nice and smooth, the braking was great... the ride was so much better... rides likes a new truck... thank you everyone... read more

If I could rate zero stars I would. I had just recently got my ac compressor replaced and needed the ac recharged. Well after almost 3 hours of waiting, I was told that they "charged the system" but it's not blowing out cold air. So then you guys didn't charge the system so basically I paid $280 for bs. It's not fair to charge someone for a service that wasn't completed. If yall added the refrigerant like yall claimed yall did it would be blowing our cold air. So I paid the $280 cause im not trying to have my car kidnapped by Midas BEEARE YALL I wasn't the only unhappy person either it's all about the $$$ for this company and none in customer service . I will not let this go I will go above ed which said the same sleepy claim that Austin told me. If y'all if y'all could see that it wasn't taking the charge supposedly then why wouldn't y'all tell me this man charging it like the air is not getting cold why would you wait until after the charge is supposedly complete completed and then tell me that it's not blowing out cold air ZERO SENSE AT ALL and how is a new compressor faulty. And the corporate number was for another location that the regional manager was at that's not cooperates number. Good luck Midas!! I should've known by the bad reviews on this place that this was a common occurrence and should not have came here at all. And also yall couldn't of felt the air not getting cold so then yall decided to keep "charging the system" when yall knew it wasn't working so then yall could charge me $280 WHICH IS WILD well I am fighting it. And im sure i had paid the extra $90 it would be blowing out cold air not a good look Midas!! And then looking on the website I see a complimentary closer vehicle that "check your car's major components and systems, every time you bring it in. We'll peek inside, outside, under the hood and under the vehicle, and let you know what problems your car may have at no extra cost. We'll present the results to you to help keep you driving confidently on the road ahead." So why wasn't that done as well??? Yall are a joke! read more

bunch of crooks, Take you car somewhere else. You are going to get scammed going here. took my car in for a emissions test nothing wrong with the car no lights on the dash. after the emissions test there was a check engine light on (Failed test), they tried to charge me 180$ for a diagnostic test I declined. by the time I got home the light went off. The very next day I took the car to a different place and what do you know it passed the test. moral of the story they are purposely unplugging sensors so the car throws a code and they can charge you for a diagnostic test and a new sensor. read more

Needed unexpected service on my Volvo today. took it over to Groton Midas I've never been there because I dont live in Groton when I arrived the service manager (Daniel Acree) took my information and was able to get my car into a mechanic within a reasonable time. Daniel was very professional, she updated my records for car the mechanic who serviced my car was new, he was very polite and was very educated on my car. I plan to return and tell my husband about this thank you Groton Midas read more

I've taken my cars to Midas for years now and they are always right on. The service is great and the staff is really friendly. Thanks so much for your great service! Viola Solano read more

The only place I bring my vehicle now. I've been to a couple of other local places and they were fine, but always feel like I am a woman and don't know cars. In fact my husband has been in car industry for years and I am a little savvy. When I come here I'm treated with respect and if I do have questions everything is explained until I understand. Have had my exhaust and brakes completely done, with great satisfaction. I've called around for pricing and they are comparable and accommodating. read more

Friendly, professional associates. Work was done in the time period quoted. Cost was the same as the estimate.

MIDAS well take advantage of everyone. Way too expensive. Was quoted $4,500 for new tires (aroyo brand) that last up to 50k miles and new front and rear suspension. 4500 dollars!!? They charge way too much. Go somewhere else. read more

Emailed them the morning I needed an oil change. They were able to fit me in as I was desperately in need of an early change prior to a very long road trip the following day. Appointment went well, very professional and in just under an hour. All good iny book! read more

If your time is valuable do not come to this place. I called in advance was told 20 minutes for the test. I got there and was told there was 1 car ahead of me. 1 hour later I left without getting the test done. read more

I was tired of getting ridiculous quotes from my dealership for routine maintenance. $145 for an oil change, $1500 for brakes, $65 for a filter that costs $15, it's ridiculous. I went to Midas and these guys are always great and reasonably priced. The managers, Danielle and Corey, are always pleasant, responsive, and great to work with. Their techs/mechanics are always professional, and Austin in particular is always a pleasure to speak with. I drive all over the state every day for work often times hundreds of miles a week and I need my car to be well maintained/serviced, I trust these guys hands down. Thanks Groton Midas!! read more

I went in for brakes and rotors and an oil change. The technicians were nice and showed me how bad my tires were so I also had to get two tires. A couple of days later I noticed my oil light coming on again so check my oil and it's completely empty. Either they didn't plug it or they didn't fill it! read more

Great service and prompt service at a fair price. I would recommend Midas to friends and family!

Excellent service. Called ahead to verify they could fit me in right before they closed for the day for a drop off. They were totally fine with it. Tire was fixed before 10:00 the next morning. The place is clean and efficient and all of the employees I encountered were polite and helpful. read more

There is a good chance that they will find things on your car that need to be fixed. Just go to another shop to avoid that OR have someone else check your car before and after you go to be safe. I would just find another shop, plenty out there. read more

This is the best place for oil changes! Great customer service. They found a missing (rusted off) hanger for the exhaust system which I was shown. They repaired it quickly. They always discuss any trouble areas they discover during the overall check they perform during the oil change. They are fantastic! I truly appreciate the service I get at this Midas location. read more

I brought my 2009 Ford Taurus in for an oil change and asked them to check my exhaust system, as well, because I noticed the car had gotten louder when accelerating. They put it up on the lift and invited me to look.______ They showed me some small holes in the muffler. It needed replacement. They also showed me the resonator just aft of the catalytic converter. Its rolled metal edge looked like it was beginning to separate in one spot about 3 or 4 inches long. I was told this was also in need of replacement______ Because my exhaust is one solid piece from the catalytic all the way to the muffler, I was told it ALL should be replaced for the tidy sum of about $950! They ordered the parts. In the meantime I had 2 other shops, including a Ford dealer, evaluate my exhaust. Both told me only the muffler needed replacement for just over $400 - less than half Midas's quote!______ I've been bamboozled enough in my life to know better than to believe the first quote. That served me well in this case with the Groton Midas shop. I will have my exhaust work, and all future work, done elsewhere. read more

Midas did an excellent job when I called on a saturday to get my sons "new to him" breaks looked at because they were making a strange noise. They got us in quickly and did a great job! Friendly staff! read more

this week took my truck in for a great oil change, best oil and high mileage and had the wifes car looked at and found leak in the antifreeze hose where three came in together. they ordered the new parts and fixed the leak and problem and filled the antifreeze with european that the car take.... great job, great price and great people... Lou P. read more

DO NOT GO HERE! Got an oil change and a new oil filter installed. Two weeks later, I smell burning from my engine. I take it to a dealer and when they put it up on a lift. The ENTIRE underbody is covered in oil, leaking from an over torqued oil filter. The paint on the filter is scratched from how hard they torqued it Never again read more

Midas - DO NOT GO HERE! Got an oil change and a new oil filter installed. Two weeks later, I smell burning from my engine.... - Auto Repair Near Me - Groton, Connecticut

I brought my car into Midas in Groton for front end alignment and oil change. The front desk service ladies were excellent but the service techs is who I had an issue with. After my alignment was done I was asked by the tech if I heard any noises when I break hard. My reply was that I do not break hard and have not heard any noises or felt and vibration or pulling while driving. I was told I need lower control arms on my car and was quoted $778. I was also told that I would need to then redo front end alignment. Since I was skeptical with no sounds, I brought my car into dealership for full diagnostic check. Tires were removed and a full inspection was done. They did not see any issues with lower control arms. Saddens me that there are trying to take advantage of others. Should we not all try to help each other during this pandemic and be nice. Wonder how they would feel if someone tried to take advantage of their mothers. read more

Great -if not the best - customer service - all of the crew are courteous and extremely helpful. I've been taking my truck there now for over 3 years since moving back from WI and very happy overall with everything!!! read more

On my way home from Rhode Island on Monday, 08/16/2021, I got an alert on my dashboard telling me that my battery was no longer being charged. I was able to stop by an auto parts store and they tested my battery and alternator. They told me that my alternator wasn't charging. I took my car to Midas and they were able to take me in more quickly than the nearest dealership. They also figured out that it wasn't my alternator. My alternator was fine. It was a faulty drive belt tensioner that got loose and the belt was no longer turning the alternator. I count myself lucky enough to stumble upon an honest mechanic shop when in a bind. They saved me $400! read more

This place is only great for emission checks and oil changes. I was driving and my battery light came on so I went straight to Midas. It took them 2 hours to realize that my timing belt was missing. After another two hours and $900 later they said I was ready to hit the road. I drive 10 miles and the belt flew off! I drove straight back to Midas and they said oh the bracket broke... hmmm. They order the bracket and can you believe it when they installed it... they broke a volt! 2 days later my car was finally ready. And guess what! 2 days later I drove my car 4 miles to work and my belt flew off! I called for a refund and they denied it and didn't even apologize! Don't say you can fix anything car related if you are only capable of doing an oil change! Ridiculous! read more

Traveling to Connecticut I got an alert on my dashboard stating I need an oil change. I was meeting a friend nearby so I saw the sign right off the highway and went in. Candy was very nice and made sure I got an oil change late in the day. The oil change was done in about 45 mins. read more

Very helpful and efficient! The staff took time to explain what repairs were necessary and did not try to up sell you. I would recommend!

This place sucks ass!!! Came in for a simple oil change, a large bottom cover was left unsecured. Dragging the damn thing all over until running over it... Never the fuck again... read more

I do not recommend ever using this Midas location. The woman who works behind the counter is rude and has no customer service skills. In addition, they installed a defective part on my vehicle and I ended up paying over four hundred dollars to fix it somewhere else. The defective part was not even eight months old. When I approached this woman at Midas with the problem, their was never an apology offered. Just a cold blank stare and an estimate to replace the defective part that was not even a year old. I have owned a lot of cars in my life and NEVER IN THIRTY YEARS has a major part gone bad after just eight months. I will never play Russian Roulette again with my hard earned money and return to Midas.If they installed a defective part once, how do I know it won't happen again. Stay away is what I say!! read more

This place is the worst. Whoever is answering phones and taking appointments can't do their job. I have had it happen to me a few times where I make an appointment and show up and they tell me I have no appointment and look at me like I made a mistake. They are also rude. The waiting area sucks and they lie to you about your car. I'm never going back. read more

Rip off artists. Tried to sell me a $200 dollar brake job for $585, and told that was a discount. The floor manager tried to convince me that my the rotors on my vehicle "we're designed so that they couldn't be milled down they had to be replaced." Little did he know I knew way better. This was the 3rd estimate I got including one from the dealer. They handed me a an estimate which included all the measurements on every brake pad and rotor on my car. I sat there and watched the guy only remove 2 tires and never measured only looked. While I was in there a lady came into have her car looked at. They told her that her serpentine belt was about to break and quoted her $257 dollars!!!!! Crazy. You can go to any Valvoline or Firestone and the will do ANY serpentine belt for $69.99. Don't go here. read more

Knowledge, skill, experience and efficiency. Whatever the problem, bring your car to Tim; problem solved. Your car will thank you!

I came here for an emission test and was quoted a 20 minute wait, but had to wait an hour. We overheard the technician talk to another employee about their system being broken, so they had to restart their system multiple times. No one talked to us about what was happening as we were waiting. read more

As already stated by others - rip off artists. Got my emissions done there, told me that I had a code for the O2 sensor - which wasn't the problem. They then quoted me $1500 for a catalytic converter and O2 sensor replacement after running diagnostics, which cost another $65. I smelled what they were stepping in though, so I called the local Subaru dealership - you know, the place that always charges "too much," and found out that parts and labor for the job (assuming worst case scenario) was roughly $1050. When I went in to get my car back from Midas before they charged me for something else, the floor manager said he could do it for what Subaru was offering... So basically he admitted to trying to rip me off. Not to mention, when I got (very politely - no swearing or yelling or personal anything) mad about what they were doing, the front desk person walked out mumbling under their breath about "not being able to handle it." Basically, if you know anything about cars, you probably stay away from them already, but if you don't, I'm just letting you know that they're trying to rip you off. Don't give them a penny. read more

This place is awful! The girl who answers the phone is anything but customer service friendly and in person she doesn't even acknowledge your presence when you are right in front of her. They are over priced and don't do a good job! Oil change night mare! They striped my cars bolt and I almost blew my engine. Do not do business with Midas! read more

I brought our car in for a air conditioner check and fill. My car was brought right in and serviced the staff explained things very well and were super knowledgeable and friendly. They had a comfortable waiting room and I could see the technician working on our car. Highly satisfied and will return again. They are honest and very helpful. The customer service people were excellent! read more

I will probably not be back anytime soon! Took my car in for an oil change and regular maintenance and had to deal with Candi. She was extremely rude and inappropriate! She didn't seem to know how to do her job either! She started talking to me about my bill, only it was the wrong car!!!! Midas should hire someone who knows what they are doing! Not some pathetic, aging, failed aspiring porn star! read more

I've been coming here for years. They're always easy to work with. I feel that they're always honest with me and other customers. I've never seen them trying to push extra services or extra repairs. read more

My wife had gotten a flat tire during the day and when I got out of work I called midas to get a quote for the tire. They provided a quick quote and had plenty of tires in Stock for my car. After calling around to a couple of other places. Midas still beat every price I was given. I walked in around an hour and ten minutes before they closed. Was greeted by the friendliest staff one could ask for. And they explained everything to me with all the questions I had promptly. They also put info on the bill for me in relations to the tire so I can use a road hazard protection Warrenty I had on the tire previously. On top if that they had my tire put on the rim before I could get my family out of the car! Very quick service and I am not disappointed one bit. I would recommend this place to anyone that needed any service. And I will stand by that 100%! I don't think I need to say that the service from these guys was beyond 5 star quality. read more

I decided to try Midas for the first time in January for just an oil change. Two weeks later my engine was making a horrible noise. I took it to two different shops and both of them said my car was low on oil and you could hear my timing chains going. Two separate mechanics said whoever did my oil change did not put the plug back in properly and my car was leaking oil. I called Midas and told them what happened. Tim the manager said to bring my car in and they have insurance if they did something wrong. After looking at my car, Tim called me and told me he did another oil change on my car, my oil filter weighed over 2 pounds full of oil and it was a faulty filter. He claims there is no damage to my timing chains now. Then he informs me that my power steering is leaking and it's $900 to fix that. I am picking my car up in a few hours when they open. Tim even quoted me a price INCLUDING the oil change! He was going to actually charge me for another oil change! Also, two mechanics looked at my car and said there was no power steering fluid leaking. Something is not right here. I'm getting my car out of there at 7:30am this morning! I am bringing my car to the Nissan dealership immediately. If they do. It find this leak, or there is damage to my engine from this experience, I will see Midas in court. read more

We had what we thought was a large nail in our front left tire--- So we took it in and were immediately satisfied. It had only been a tiny screw that didn't puncture all the way through. The minimum for patching a tire was over $20 but the lady said it was small and no big deal-- she let us go without having to pay a dime! Very good service ;) read more