Imagine being a responsible adult before taking a road trip. Mid drive you hear metal come from under the car only to find out the job was rushed and now possibly something can be wrong with your vehicle. MID ROAD TRIP. Let's not mention being on hold for almost 2hrs to create a service claim. Do not recommend. Learn to do your oil at home. read more

Take 5 Oil Change - Under carriage or car - Oil Change Stations Near Me - Killeen, Texas

I have now gone to this location 3 times and have had to wait over 30 minutes to be serviced. Just TODAY I waited a minute of 30 minutes before I just drove off. This is unacceptable and this doesn't even include the time they forgot to put the oil cap back on and I had oil spew everywhere. I went straight over to a mom & pop shop called "G & L Lube & Oil" at 1316 Pershing Dr. in Killeen. I recommend that business 100% over this trash Take 5 spot. read more

Trash trash trash, wait 45 min to an hour to even get pulled in any time I go. Idk if they are short staffed or what. Waited 45 min today and no car moved so I just left. Ridiculous read more

If I could review them at zero I would. I had to get my car towed because the oil light kept coming on and then eventually it did not start.Due to the negligence of the person that changed my oil I had to get the oil pressure switch replaced,they did something wrong and the district manager denied my claim. prior to me taking it to a mechanic I went back to take five so they can see why my light kept coming on and the guy asked me who helped me and I told him it was a lady and he made fun of her and told me she was stupid and dumb and that she was smoking that sh"it , his exact words along with the other guys laughing about her. This was by far the worst experience I've ever had do not take your car there, it ended up costing me $146 for everything to be replaced, a hard lesson, I'll stick to Jiffy lube. read more

I won't be coming back. The only reason I came is because I was across the street and had a little time to spare, plus I had a discount that they didn't apply. It took about 45 minutes, I was told only synthetics were available so I had to choose an option that is more expensive and something I just don't want for my vehicle. I've gone to Take 5 back home and they usually give you a water and by the time I'm halfway finished the oil change is complete and I'm driving off. I ate my entire breakfast sitting in the lane before they even began servicing. read more

Honestly the worse place I have ever gotten my oil changed at. Ever since I got my oil changed here in July, my car has not been the same. Will never in my life come back here. read more

Conner & Matthew we're both very professional. Recommended products that my wife's car was in need of. All while training a new hire (Ola). Will come back! read more

Cash & his team are very good workers & they do a great job!! I will continue to have my car serviced here!! I love the fact they're so knowledgeable & personable as well read more

if I could give 0 stars I would but you have to give 1 in order to write a review. Trade 5 ki off m Bacon ranch road in Killeen TX left my oil cap off and took no responsibility. I was left with 1000.00 in damages for having my engine degreased and parts replaced. I'll never refer or go back again. read more

I just wanted to leave a great review for this business. Marqelle, the manager and every single employee was so friendly and helpful- they did my vehicle inspection and oil change so quickly. They have earned my business for life! Thanks again guys! read more

Love the staff here very friendly and trustworthy. Never had a bad experience here. Well trained and work together as a team

The service quality was absolutely horrible. They don't value any customer time or have any sense of urgency when it comes to customer time. I waited 40+ minute, they rotated 2 cars into the left bay and one on my right before even getting to me. Nor did they communicate or acknowledge me. read more

I went for a oil change and waited in for over 20 minutes. Once I got in they should that the collent needs to be changed and explained the the balls on the tester were separated and needs to be done. I agreed to have it done and asked to retest it and he hesitated. He retested it and the balls were more separated than before. He explained that they don't a correct tester to show its good. so if my wife were to take the car back it would show as in bad shape and they would of course resell that same service iHe said it does not have the correct tester. shame on you for trying to tip me read more

These guys are on point def would come bykethey're organized and on top of their game read more

Take 5 Oil Change - Oil Change Stations Near Me - Killeen, Texas

They put wrong mileage on my car it was reported to car fax trying to do something with bank because mileage is wrong bank won't process my transaction. I have tried calling for 2 days. The mailbox for the manager is full I keep getting told he will call me back he hasn't called me back I have left messages with customer service they have not called me back. The commercials are that they're so friendly and helpful Are BS. read more

Needed an oil change away from home as our travels put us over the mileage. They were extremely efficient in getting the job done. Josh and Terry were fantastic. It was nice not have to get out of the vehicle while they changed the oil. They were very vocal and had great communication between each other and us as well. read more

O don't know about you guys but when I'm getting g my oil changed I like to be in and out. I have to say the service is always quick. I've had oil changed as well as inspections and I've got to say they are great and cost was reasonable. I believe paid $60for a synthetic blend oil change. 4 out of 5 read more

I took my GT to this place as my car was in need of an oil change I was told to take my car here. I usually take it to where I bought it always but due to the fact that I was out of town my service light came on stating I was due for a oil change I went on and took it to take 5 oil change oh what a big mistake that was my car will never go back there again! A week later my light came on again I said what the heck is going on here I was right there where I usually take my car I pulled in asked them could they please take a look at my car so they put it on the stands he calls us over and said you have issues look there was soooo much oil from the front of the car all the way to the back of the car so we had to have have another oil change which cost us again our daughter took her car there after us she didn't know we had issues they forgot to put her oil plug back on she ended up blowing up her engine her car is in the shop right now so the both of us got messed over so please don't take your to them I don't recommend this place at all !!!!!! read more

Sloppy rushed job I am so pissed I paid $149.85 for 6qts of synthetic oil and an air filter. I have only visited this place one other time and they were the only ones open within the hours I was able to go today. I will be contacting this establishment first thing tomorrow morning. Miya and Kade were the only two working and they struggled replacing my oil filter and air filter. read more

Will not be returning, waited for almost 2 hours just to be told we had to pay over 100 dollars for an synthetic oil change with out being offered economy knowing our car was more than able to qualify for it. service was slow and the lack of cost communication was very frustrating and sketchy. they kept trying to up-sale instead of communicating pricing first. definitely lied / scammed us. read more

Almost an hour and a half to get my oil change. Sat in line waiting while parts were ordered for one car and the people before me not having a way to pay. Get these people OUT OF LINE so others can be serviced! read more

They fast give them credit for that . Watch what it cost . I need 5 quarts not 6. I thought I save money with military discount nope cost more then dealership. $7.99 for. Extra quart of oil yea joke on them . I go back to dealership save money . Was friendly . read more

Excellent courteous service. Very timely, they checked all their work & were so friendly. Great experience!

We won't be going here again. Not only did they strip my oil pan bolt, they had an attitude when they had to replace it and pay for an oil change at a different location. I had talked to the manager, he assured me the part was ordered and it would be in the next couple of days.....after calling and calling......my husband goes in there.....they didn't even order the part yet!! It was like 2 or 3 weeks later after my husband went in there that they got the part ordered. They had an attitude all along, they kept lying to me about them ordering the part. And they kept me at bay by lying. Absolutely horrible place!!!! read more

Technicians Marqelle and Telvin were fantastic and very kind. Service was completed quickly and efficiently.

We came in for an oil change at 7am as soon as they opened. We got 1.5 miles away and got a Low Oil alert. We stopped to check it out and all our oil was leaking out from the filter and our engine was smoking. WTHeck!!! It's a good thing our car has an alert system. Poor workmanship!! read more

Did a great job and they work there asses off there was 10+ cars there and got me done with oil change and inspection during my lunch break

Came in to do a State Inspection for my truck around 5:50pm. There was 2 cars and a truck ahead of me in line. Shortly after 6:00 pm and employee came out to talk to all of us still in-line to inform us that they can't take us in. I told him that I just needed a State Inspection and he said that he might be able to get me in but he must ask his manager. He came back out and his manager said no even though they are open for business until 7:00pm. He stated that his manager was the only one that can do State Inspection so basically his Manager got lazy and turned a customer away. So I guess that I will not come back to that place for my business. read more

Incredibly friendly staff and loved seeing all the badass females! It's great you can stay in your car the entire time.

The people here are cooler than a fan but DAMN they slow. I keep coming back cuz it's close to my house and I'm really lazy but if you on a time crunch don't you dare come here!! read more

I went to get an oil change and a car inspection and I was told by an employee that basically the service person who does the inspections was too lazy to do one and told me to come back the next day. So lazy, they had the employee relay the message to me. This location has lost my business for good and I hope everyone else will see this and think twice about coming to this business. And to think I gave them raving reviews in the past. Well, the OTHER employees are good at least. read more

A coworker told me about this place and I love it. The business model for an efficient, transparent oil change is unmatched. Stayed in my car the entire time, got to see all the services being performed on the spot (so yes I absolutely changed my filters this time haha) and the best part was how friendly, fun, and informative all the techs were. Will absolutely continue getting my oil change services here. So quick and fun, truly. read more

The technicians spilled a bunch of oil all over my serpentine belt during my oil change. When I started my truck to leave the bay, it started making a terrible clicking sound. I had to have my truck towed from Take 5. The mechanics verified that the oil spillage caused my serpentine belt to be damaged and slip off of the pulley. It cost me over $300 out of my pocket. The manager ,Marquelle , assured me that it was company policy for them to cover the damage expenses and they refuse to answer my phone calls. I had the oil change and vehicle towed this past Sunday Jan 8, my truck was repaired by a mechanic on Monday Jan 9, and I haven't heard anything from the shop in regards to paying for the repairs. read more

We use Take Five for every oil change. They offer military discount which is much appreciated. I was blown away at a mostly female staff. I love that this company hires so many women in a male dominated industry. We have always gotten in and out with ease. Everyone is so friendly and professional. The only car we have they can't do our oil change is our Fiat. I hope in the future this will change and they will get the equipment for these cars. I don't like going anywhere else! read more

They REFUSED to change the oil on my 2003 Honda Element. The first time I went, they said there was an oil leak at the bottoms of the pan. The second time, they said that the oil has pushed a bolt up on my engine usually signifying a deeper issue. They referred me to pep boys (which I didn't go) and sent me on my way. I had a friend, who works on vehicles for a living, and he stated that the bolt is supposed to be like that, and they were idiots who didn't know what they were talking about. I think Take 5 just didn't want to work on my car. That's ok, I found a better place with better customer service. read more

Megan is super awesome. Megan is the manager and dealt with an issue according, also changed my oil.

They are a rip off and just false advertisment to get people in there. They charge my son 119.82 for a freaking oil change and claim that we need to replace wipers which had been change about a month ago. I try to ask them to stop witj inspection and wipers and they refused to cancel. They claimed 5 minutes wait in your car. My son was in the car waiting for over 30 minutes with this heat. They saw someone young and took advantage of them. Don't do business there. If you see review about take 5 oil change in other location many reviews about they always trying to replace wipers. read more

I had an awesome experience all three times going here. They don't try and sale you things you don't need and their attitudes are very positive. read more

Tried to use this business, but had to leave. Supposed to be on a first come basis, but after waiting 10 minutes for the 2 cars ahead of me, the pulled in a car that had just barely pulled in!! The guy said they just needed to do a quick air check on that car- so what? I needed a quick oil change before having to go to work!! Waited 3 additional minutes after the guy left and no sign of any card moving out, so bye-bye to my business! read more

GREAT fast and friendly service. They checked everything twice and was priced reasonable for my type of oil. Will definitely come here again