Opened up late when I asked for air in my tire they ignored me. Had to drive to another location…read morever disappointing . -1/10 poor service and attitude

I had an oil change at the Valvoline Instant Oil Change in Leander TX. While on a trip the next day…read moreto Killeen my car was leaking oil. After my oil pressure low light came on I had the car towed to the Valvoline Instant Oil Change on Willow Springs Killeen. The entire team there took an interest in my situation and the shift supervisor located the issue. The grommet on the new oil filter was damaged and was leaking oil when the engine was turned on. Even though they were not the shop that did the original oil change, they took ownership and did a whole new oil change for me and replaced the oil filter. The entire team was friendly, attentive, and really cared that my problem got solved. I would recommend the Valvoline at 1201 Willow Springs Killeen if you want prompt, courteous, and professional service.

I've been here on multiple occasions. The group of guys are really honest and will give you…read morefeedback on what you need to get ya going. I can personally speak on 2-3 occasions of bringing my truck in and assisting me in telling me if it's right or wrong, saving me time and money on the back end. Definitely recommend to others.

Absolutely would not recommend this business. My car broke down while driving down the road, so I…read morequickly took it here. While the guy working the desk was very nice, they were trying to upsell me on stuff I didn't need and was trying to charge me $900+ on something that my car didn't even need. I ended up getting it towed to my regular mechanic and $180 later my car was fixed. My regular mechanic literally laughed when I told him this place was trying to charge me that for a hose, which my car didn't even need. It needed a new fitting. That was it. I felt like because I was a female, alone, they tried taking advantage of me. If you're looking for an honest mechanic go to Texas Discount Automotive.

Would definitely recommend this Jiffy Lube for all your vehicle needs. Staff is very responsive and…read morehelpful.

I absolutely adore this Jiffy Lube. They meet my needs…read moreimmediately. Never try to upsell me. They are always courteous and a couple are pretty funny.

Today I called Brakes Plus to get an estimate on my 2013 Hyundai ELANTRA for brakes…read more I live in Copperas Cove and got two estimates here in town but I couldn't afford it! My brakes were metal on metal in the back, and I nearly slid through a stop sign which scared the daylights out of me! When I took my car in. I was told that I need both front and back brakes in Cove. I called brakes plus to get an estimate over the phone and explained that I could only do the rear brakes at this time due to finances . When they did the inspection, which was free, they told me I only needed rear breaks and they could do them right away. I was in and out in one hour and it was $80 cheaper than my quotes from Cove. Thank you so much Charles and Hector for your professionalism kindness and trustworthiness.

BEWARE OF ENGINE DAMAGE! I went in the shop on June 15th for spark plug replacement and then got…read morevalve cover replaced. They failed to pull the spark plug out safely, broke the thread, and now new spark plug wont fit in, car is dead. Somehow the thread damage has become THOUSANDS of dollar in engine replacement which they completely refuse to take responsibility. They would blame the previous owner for putting the wrong spark plug in. While that could be true, spark plugs seize happen, but they would rather twist until damage instead of stopping if necessary to not break the vehicle down. My car was running fine before they messed up the threads, rendered my car completely dead. They did not stop knowing they could damage the vehicle. And they never informed me beforehand that the spark plug replacement could break engine and escalate to THOUSANDS in repair, which of course they deny any responsibility and can't even fix it themselves. I came to this location numerous times for break pads and rotors repair on the same vehicle. I trusted them to uphold their expertise, I guess until they break something, then all repair cost is pushed to the customers, so they can rush the next one out.

I've gone here for auto- repair stuff a few times, and I was offered great service each time…read more The workers are knowledgeable with their craft and informed me of additional services (complimentary) each time I had my vehicle serviced. The only "downside" I have about this place is the wait time. I remember the wait time displayed on their building (Oil Change) did not correspond to the actual wait time I waited. It was a bit longer. But great service and price!

Excellent job of recommending a superior oil, and explaining what the oil does better. Will keep…read morecoming back

Super friendly and great price for the oil change. My car wouldn't start when I was ready to leave…read moreso they jumped it for me and walked me through how to check my battery. Will definitely go back for my next oil change!

Drove right up and my truck was immediately serviced. All three gentlemen were professional, yet…read morequick. Was in and out in less than 10 mins. Didn't have to leave the vehicle at all.

I spent $3,294 with repairs and labor transmission fluid…read moreleak, oil pan gasket, oil leak, Ac condenser etc. just for a week later my alternator broke snapped not long after I still had some type of leak which burnt out my alternator .. while checking my oil I all of a sudden have METAL in my oil.. my engine is gone, no more transportation for me to do what I need to handle. lost my job due to situations with this car and putting my trust into mayo auto works to fix the problem but instead made it worse. when I went up there to see how could there be metal in my oil I kept getting told "we didn't do anything with the engine" ... THERES METAL IN MY OIL WHERE ELSE COULD IT HAVE CAME FROM! yall were the last to do anything with oil pertaining to my car. do not come here they over price and don't fix the actual job.

do NOT bring your vehicle here…read more If your car breaks down and coasts to a stop right into their parking lot, get out and walk to the next available service station

Jake at Fast Lane was a savior!…read more I had drove from San Antonio to Cooperas Cove to purchase a vehicle however, I had some concerns prior to purchasing it and needed to access to a vehicle lift (lowered muscle car) I rolled up to Fast Lane on a late Monday afternoon just minutes after closing. As I walked-in a gentleman seemed to be closing the books for the day and looked like the only person around. He greeted me and I apologized for being "that guy" and explained my situation. With a positive attitude and smile on his face Jake said let's take a look Sir. He crawled under the car for a few minutes with a flashlight and then said let's put it on the lift and see if we can take a better look and address your concerns. While on the lift he discovered some minor issues I was unaware of yet, deemed the car safe to drive. With Jakes help I was able to get the seller to work with me on the price and drive my "new to me" car home -- with peace of mind. PRICELESS. Very pleased with the service, professionalism and honesty at Fast Lane Auto. BIG shout out to Jake on choosing to provide outstanding customer service and a job well done! Thank you.

Please do not go into this facility if you are a woman, i was nickled and dimed. spent over $2,000…read moreand still have the INITIAL sound / concern ongoing even though I was reassured the services I paid for would fix my concern!!

These guys are awesome!!! I've known about them for over 12 years when some of the men were back in…read moreautomotive schooling and their attention to detail hasn't changed one bit. 1000000% recommend this place as trustworthy folks especially for those who are like me and know/care nothing about cars. They know what they are doing and they do not play games about taking care of their people. They provide very clear communication and do a great job of giving you all of your options. I'll for sure be returning for any further services needed. Such a stress free experience when dealing with these guys. 10/10

From the owner: At Encino Automotive, we provide expert diagnostics and repair for all makes and models—including…read moreEuropean, domestic, and light-duty diesel trucks. Whether you're driving a Volkswagen, Ford, Chevy, or a Duramax, our certified team is equipped to handle everything from routine maintenance to complex repairs. As a locally-owned shop in Killeen, TX, we focus on honest service, transparent pricing, and high-quality workmanship. We use advanced diagnostic tools to accurately find and fix issues, so you can get back on the road safely and confidently.

Very better than the Clear Creek location, They got me in an out no problem, multiple servicesread more

Always do a fantastic job! They're friendly, knowledgeable,…read more fair and ASE certified! What more do you want? Always will get my business! Thanks guys!