The Professionalism, the quotes to let you know what is needed . They're up front and will not…read moresurprise you with " Surprise/ unauthorized charges. Clean and comfortable waiting area, a great coffee bar and did I mention the Staff? Professional, compassionate and show a deep general concern for their customers. They are the BEST and I "HIGHLY RECOMMEND " Marcos Auto Service. You will not be disappointed!

Wow, what an amazing place. The service there was fantastic. They are the best. I would recommend…read morethem to anyone. Great customer care. This is definitely on my list for my new auto repair shop!

Great services on complicated issues. My info display went out on my 2014 Audi as well as my…read moreconvertible top stopped working. They did a GR8 job fixing both as well as providing the 100,000 mile maintenance.

Somehow wires got crossed and Stammtisch was told I was looking for service; I was not. But, once…read moreI said "no", Stammtisch backed off immediately and apologized for the contact - even though it was of someone else's doing. Definitely a good business.

It is quite refreshing knowing there are great shops still out there! From the easy scheduling…read moreonline to the service, knowledge and quality they provided..it is so great to know I now have a reliable shop I can trust! Took my 2021 SUV in for hard shifting even after Valvoline replaced the "transmission fluid" 2 weeks prior ($200 btw). I need another look by a repair shop & was fully prepared the worst. Received very detailed videos and documents showing what was really going on With my car specifically. This in itself blew me away! Findings were that that the transmission fluid wasn't properly replaced causing the hard shifting. Full service completed by Harold & Beverly & we are back on the road driving smoother than I can last remember! Money well spent!

I had my minivan serviced here in December 2024, and ever since then, it's been nothing but…read moreproblems - electrical issues, mechanical issues, all getting worse over time. I finally had it towed to another mechanic out of state, and guess what they found? The entire electrical system was fried because of a faulty alternator - the same one this shop put in. Turns out, the alternator they installed was the wrong size and putting out too much power according to the other mechanic, which completely destroyed my system. I'm now paying thousands in repairs because of their mistake. And to make it worse, the alternator was used, something they never told me until I came back trying to return it under warranty. At first, the two guys at the counter were polite, but then they called over the owner, Lloyd.That's when everything went downhill. Lloyd walked up rolling his eyes before I could even explain what was going on. He immediately got defensive and accused me of trying to "take money out of his pocket." He kept repeating the same line - that I didn't come back to him for the issue, so he didn't know what was wrong. How was I supposed to know it was the alternator when it took another mechanic to figure that out? He wouldn't even look at the alternator, compare the serial number, or actually check the warranty like I asked. He just kept rolling his eyes and talking down to me and my grandmother like we were the problem. I wasn't even asking for the full amount - just the $380 refund for the alternator, which was under warranty. He still refused, saying he'd "send it off to be tested" like we wouldn't hear back conveniently that "nothing was wrong" with it. The way Lloyd handled this was completely unprofessional and honestly embarrassing. He was rude, dismissive, and treated us with zero respect. Everyone else there was kind, but Lloyd was condescending, arrogant, and clearly more interested in protecting his pocket than doing what's right. This man has completely lost my trust. I wouldn't let him touch a lawnmower, let alone a car. Do. Not. Ever. Trust. This. Shop.

took my car b/c of stalling issues could have told me 50 things wrong turned out to be a kink in…read morehose no charge wow what a surprise would highly recommend not to many honest people anymore Vehicle: Nissan Maxima Service Date: 08/11/2017

Retired now but spent 24 years in the automotive industry. I took my truck to Marty after new…read moreowners took over there once and will not go back again; even to just fix a kid's tricycle. spent well over $2000 dollars to repair a few items and they fixed nothing. Plus, they cracked my dash. They just did not care.

Walmart Auto Care Center - Sanford (Rinehart Rd) Visit Date:…read more5/24/2026 I am extremely disappointed with my experience at this location's Auto Care Center today due to poor communication, lack of transparency, and the amount of time wasted. At 9:42 AM, I called and spoke with a female associate regarding my vehicle situation. I explained that I would be having my car towed in for a tire replacement/service. She took the tire measurements and confirmed they could assist me. I specifically asked whether it would be a wait and was told yes, with approximately 5-6 cars ahead of me. I also asked whether they would be open tomorrow because tomorrow is Memorial Day (Monday), and I was trying to determine whether I needed to urgently arrange towing and service today or if I could wait until the following day. I was told they would be open. At 11:22 AM, the tow truck driver contacted me and informed me that Walmart rejected my vehicle because I was not physically present when the vehicle arrived. This was never communicated to me during my original call, despite me clearly explaining that the vehicle would be towed in. Had I been properly informed upfront, I could have arranged accordingly and avoided unnecessary delays, confusion, and towing complications. The tow truck driver also informed me that while attempting to deliver my vehicle, he experienced an attitude from a short bald employee working in Auto while being told they would not accept the vehicle. Because Auto Care was refusing the vehicle at that time, the tow driver stated the only thing he was able to do was leave my key fob inside the gas cap area before leaving. This added even more stress and concern to an already frustrating situation. Another major issue throughout this experience was the inability to reliably reach the store by phone. Multiple times, the phone would continuously ring with no answer, forcing me to repeatedly call back just to speak with someone. This inconvenience was especially difficult because I have a disabled mother at home and was already hesitant about leaving her for an extended period of time. Had I been properly informed upfront regarding the policy and realistic wait expectations, I could have arranged appropriate care and transportation plans in advance instead of spending hours dealing with miscommunication and uncertainty. At 11:47 AM, after trying multiple times to reach someone, Leanne transferred me to what she stated was a manager up front. No one answered and the phone continuously rang. I called back again at 11:50 AM and spoke with Joanne, who was the only employee who genuinely attempted to assist me. She listened to my concerns, attempted to reach leadership, and showed professionalism and empathy throughout the interaction. At 11:54 AM, I spoke with Tabitha, who identified herself as a coach. She stated she would contact the Auto Care Center leadership team to get clarification on the policy and look into a solution. She later called back and confirmed the policy, but I again explained that I had not been properly informed earlier in the process. I asked whether anything could be done regarding the inconvenience and additional costs incurred due to the miscommunication, and she stated the cost would be reviewed once I arrived at the auto shop. My vehicle was checked in around 12:30 PM. I attempted to contact Tabitha afterward to let her know I had arrived, but once again I was unable to reach anyone without repeated calls. I then asked the mechanic how long the service would take after explaining my situation, and I was told it would be a minimum of one hour. I agreed to wait. After waiting approximately an hour with no movement or updates regarding my vehicle, I eventually had to arrange to be dropped back off at home. At 2:10 PM, I called again and left a message with an associate requesting a callback from Tabitha. At that point, there had still been no movement on my vehicle. As of 2:45 PM, service on my vehicle finally began, despite my vehicle having been checked in around 12:30 PM and being told earlier that the wait would be approximately one hour minimum. Jacob was the employee who ultimately completed my service and contacted me at 3:08 PM to let me know my vehicle was ready, which I appreciated. He was professional and nice during the interaction. However, it appears the actual service itself took a little over 15 minutes to complete and was completed only after I left my message requesting to speak with Tabitha regarding the lack of updates and delays. As of writing this review, I still never received a callback from Tabitha regarding my concerns or the message I left earlier in the day. This entire experience was unsettling and could have been handled much better with upfront communication, accurate expectations, and better customer follow-through.

This auto center has gone downhill. I came in 2 weeks ago to get an oil change, it was 4PM. The guy…read moresaid we are closing early today and can't change my oil. They should be open until 7PM. Today, I went there for an oil change, they said they are appointment only, no drive ups are allowed. BOTH OIL CHANGE BAYS WERE EMPTY while 5 techs were standing around in the tire change bay doing Absolutely NOTHING! FIRE THE AUTO MANAGER at the Rinehart Road, Sanford, Florida location. They are INCOMPETENT!

Excellent experience from start to finish. The mechanics were knowledgeable and honest, and the…read morerepair was completed on time. My car is running perfectly now.

Just had an oil change. The service was great. The service man knew exactly how much oil to put in…read moremy car. No more or less, the exact amount. Too many service shops overfill the oil. This shop pays close attention to exact specifications. I'm so glad I now have an auto repair shop that I can trust with my car. And, they even had a coupon for $20 off the cost of the oil change! Nice!

Would highly recommend this business, fixed up my timing belt and rotated the tires on my civic and…read morewere able to get me back in the road same day! thanks guys.

I've been using Tire Kingdom in Sanford for just about all of my auto repairs for years but after…read moremy most recent incident, I don't think I will be back. They replaced my AC compressor a few years back and everything was working fine until about two weeks ago when my AC stopped blowing cold. I verified that the system was completely empty and could see oil dripping from my vehicles under cover. Unfortunately, my vehicle sits low to the ground and I don't have a means to safely lift a 4,383 lb. vehicle so I decided to take my vehicle to Brad Green at Green's Auto and Marine. We used Brad Green previously for my wife's vehicle, she also had a bad AC compressor. Brad did a fantastic job and got her back on the road the same day we dropped it off. Since then, Brad has moved to a newer and much larger location with more bays which allows his team to work on just about everything except European vehicles. While we were on site, he was rebuilding a Corvette LS motor and servicing two larger commercial fleet vehicles. Brad's diagnosis was that the tech from Tire Kingdom who installed my new AC compressor must have lost the OEM bolt that holds the compressor to the block. The bolt used was not the proper thread or length. The bolt held for a while but since it only caught 2/8" of the female threads inside the block and cross threaded the threads it did catch, it was only a matter of time before it would break loose. Fortunately, my AC compressor was still in good working condition. As soon as I noticed the issue I kept my AC off until repairs could be made. Brad re-tapped my block to repair the threads and replaced the improper bolt with one that is the proper length and matching threads. After evacuation and recharge, Brad had my vehicle back on the road again. My total bill was $436.03. Brad charged $189 for the Vac/Recharge, $135 for an hour and half labor, and there was a $16 charge for using a credit card. So, if you are looking to save a little, I recommend using cash. Brad was very friendly and informative. He answered all of my questions and walked me through all the steps required to diagnose and make repairs. He did not try to charge me for things I did not need, and he listened intently when I explained the sequence of operation leading up to my AC failure. Fair warning, during my visit I was a little worried Brad would not be able to get to my vehicle right away because he is currently only a two man show and has recently taken on a large fleet of vehicles, 300+ for a contractor that performs traffic control systems throughout Florida. Regardless, he was able to make same day repairs to get me back in business again, which I really appreciate; thank you Brad! All-in-all, I highly recommend giving Green's Auto & Marine an opportunity for your business if you are in the need for auto repairs. Brad and his team are honest, hardworking, and truly care about helping the customer, we will be back!