Well on this particular Friday it just seemed easier to come here for an oil change instead of going to one of thr many dealerships around the Valley. I pulled in just before 9 a.m. and waited a few minutes for an attendant to acknowledge my arrival. This entails a brief greeting, the offer of a chilled bottle of water, the request for current mileage, followed by instructions pertaining to being guided forward when car ahead in slot pulls out. No lobby, no reception area, you just sit in your car while they complete the service. And it's more than just an oil change. It's 924 a.m. now and they just rolled me/my vehicle into the bay. I was advised that they'll proceed once they have completed service on the vehicle in bay to my right. So basically, three vehicles ahead of my arrival and it's been a reasonable wait. 932 a.m. and they begin the oil change process -me picking the oil change service (Advanced Full Synthetic 120.99 +12.99 per extra qt -under 75,000 mi vs. $122.99 +13.99 per extra qt. at the high end and $51.99 + 7.99 per qt on the low end. (SEE PIC). Quick tip, go to their website and you'll find coupons. That's what I did while waiting for service to get started. It's a small savings but enough to buy you a special coffee. Isaiah, the main attendant at window and register, courteous and informative. Gerardo, the gentleman doing the oil change, cleaning off my windshield, also asking if i had questions, concerns, or needed anything else, also courteous and efficient. 953 a.m., service completed, safety checks done, and I'm pulling out of service bay. Overall it was quick, easy, and less stressful that trying to make an appointment at the dealership. Sortw kidding, but looking back I half expected them to have a tip jar strategically placed because those guys did a great job. read more

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Service is fast and accurate. Price is a bit high but I think it's worth the convenience. Staff is friendly.

I took my Acura ILX into the Take5 Tempe location (8805 S. Mcclintok Dr., Tempe, AZ 85284) for an oil change on Saturday, 10/11. They changed my oil (full synthetic) and recommended I get air and cabin filters, which I did and paid $188 out the door. On the Monday after, a lot of white smoke started coming out from under my hood. As I opened it, there was coolant liquid splattered out of the radiator cap. I did not want to drive it as it seemed unsafe, and had it towed, a cost of $150 to my Acura dealership. They inspected the vehicle and the reason was that the coolant cap was NOT put on there properly, which caused the spillage and smoke, with no other issues of any kind found. It was simply because the Take5 technician that worked on my car did not seal it. With their time to take a look at this to diagnose, it came to a $285 bill. And $20 for my Lyfts. So with that being said, I spent $455 out of my pocket to also pay $188 oil change with filters from you. This is outrageous. This was completely Take5's mistake. I just went over to the location now to explain the situation and an employee told me that a manager was not around and that I can stop by and talk to them tomorrow. And gave me a claim phone number to call, in which when I called, the inbox was full. This is ridiculous. I have to make a claim when it cost me double to take care of an issue Take5 is responsible for? I will stop by the shop again tomorrow to talk to the manager, but I have never seen or dealt such a lack of care for customers. read more

JJ, Tyler, and Jose were the best. Went in today with no appointment and I was out in 15 minutes. They made sure to offer me everything their place had to offer and were all very curteous. So fast I felt like I had my own pit crew! Thanks gentlemen!! read more

I've taken two different vehicles here and was not super happy either time, so never again. The first time was with my truck and they advertise such a quick oil change but it still took 33 minutes. When I asked about the two different synthetic oils they carry, I was told, "oh, ones better" and that was it. They stared at me as I stared back at them and I finally said, "oh, it's BETTER?! I guess that's probably why it costs more?" They also didn't offer any real preventative Maintanence services so if I need any of that, I have to go somewhere else. The second time was in my accord and was about the same deal. This time the workers were cool and nice but they really did not know much about the stuff they sell. Again, their 10 minute oil change took a little over 30 minutes. I asked the same question about the oil given it was a different crew this time and the answer was that "the one has a different consistency" Really?! I actually looked up the two oils and found the info myself but they don't offer much confidence that they know what is going on or that they know about their products. read more

Take 5? More like take 50 lol had 4 people working and took almost an hour to get through 3 cars. Only reason it wasn't a 1 star was they came and gave water and apologize for it being way longer than they said read more

I waited over an hour for the oil change & paid twice as much for "convenience" only for them to strip my oil plug and cause an oil leak. I've called twice to get a refund. The first time they said they'd call me back and 3 days later, no call. The second time they said they would forward it for someone to call me back. I just wanted a refund. I don't like posting bad reviews and if I get a refund I'll gladly take this down. But come on guys. read more

It was a regular sunday and needed some service ( oil change ) on my Honda Civic. Jose and Isaiah were both on shift and were highly effective getting me in and out not only in a timely manner but a professional one. They greeted me with water, gave me an in depth understanding regarding my coolant, air filter, and oil change. Would 10/10 recommend to anyone needing an oil change. read more

José helped us with our oil change. He was very professional and helpful. He didn't try to upcharge us or anything and got it all done quick. Thanks guys! read more

Website says open until 8 pm. Yet at 6:45, doors have pylons in front, open sign is off, phone goes unanswered & tech waves you away.

I love it when I show up and Isaiah and/or Alan are working. They are such a pleasure to deal with. I have no plans to go back to a dealer any time soon. Give these men a raise!!! read more

Buyer beware! They will try to scam you! I went in there for an oil change and was told the vehicle needed a coolant flush. (The coolant flush is over 140 bucks) The coolant flush was done at the last appointment before this oil change and the girl Julia showed me what she said the coolant looked like from right then and there it was brown and dark and dirty Well I went and bought my own coolant tester... the coolant she showered me wasn't from my vehicle. read more

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This place is located right on the SE corner of Ray and McClintock. I have a guy who I normally go to for all mechanic work (See review on Robs Auto Repair). He is excellent but does not work on weekends. So I needed an oil change and was going to be busy during the week for a few weeks. One Saturday I drove all around Chandler and stopped in at a bunch of places including Jiffy Lube, Sun Devil, and other places. About 5-6 places had no time or the wait was 2-3 hours. I finally came across this Take 5. I got in to one of the 3 stalls. If you look at the other reviews, the negative reviews are correct. Yes they have 3 people working on one car so it is less efficient then it can be. Yes their prices are high (see photo). For a high mileage synthetic oil change it cost me over $100 when normally I pay about $70. So it was expensive and less efficient but it was on a Saturday and got it done in about 45 mins. When you are desperate and many other places have no availability it will work. I did not have a problem with a leak and it did take 6 quarts but my oil is at the right level and looks clean on the dipstick. read more

Take 5 Oil Change - 3 stalls - Oil Change Stations Near Me - Tempe, Arizona

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Did not have filters to do my oil change today. Instead of coming out to tell me, I waited 25 minutes for 2 oil changes to finish. As I pull up, he says he can't do it. I said no problem, but why couldn't you tell 20 minutes ago. He said I get you. He gets me. This was an heavy man with dreds and gold teeth in case someone wants to train him on common courtesy. Jeez read more

DO NOT BOTHER COMING TO THIS LOCATION!! They had 3 guys working on 1 vehicle. Actually they were standing around the vehicle. One guy was on the phone walking around and not helping anyone. When I arrived they brought me a water and told me it was a 30 minute wait so I said ok I will wait. 45 minutes later still no help. When I finally pulled into a bay the pricing was $ 102 for a synthetic oil change. Plus $7 for waste / disposal. A basic oil change with regular oil was $53 plus a $7 fee. After waiting 1 full hour I finally gave up and left. ABSOLUTE B.S. I uploaded pictures of these "employees " doing nothing. STAY CLEAR OF THIS PLACE!!! read more

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3rd visit... 3 try's 3 fails I came for the convenience and it's just so close... each time it's 2 to 3 young gentleman working. Nothing about the place is quick. They come out and let you know right away they are short staffed. They do work hard I give them that but I watched people pull in wait 20 minutes and pull out... why I didn't I'm just dedicated and somewhat dumb... hopefully they get it figured out read more

While waiting in line at Discount for air, Damian from Take 5 came over and offered to do our tire check/air for free! He even offered us water and snacks for the road. Efficient and friendly! Thank you! read more

I spent a pretty penny on my recent service here. That being said, I was treated very well and felt very comfortable with the . The gentleman running the shop was quite knowledgeable and very educational of the variety of services they offered and the items they were selling. I was thankful for this. This was also the FASTEST oil change i've ever had. I never even left my truck. The team got to work quickly, altogether, to create a great experience for me. I will certainly return here in the future. Thank you for a great experience! read more

My boyfriend and I came to get his oil changed and we had the best experience. It was our first time coming as we usually would go to a big brand to get it done. We'll never again this Take 5 is going to be our now go to. All employees were so kind and helpful. They kept checking in to make sure we were okay while waiting in line. We had Isaac and Jaylan working on the car and they were amazing. They communicated to us about everything, checked with us about different things, and were just so friendly. They really make sure you are taken care of and leaving happy with their service. I definitely recommend coming here and we will definitely be back here for any future oil service. read more

STAY AWAY!!! YOU HAVE BEEN WARNED!! On Wednesday, November 22nd My daughter took her car to have her oil changed on her Chevy Cruze at the McClintock & Warner Rd. After waiting for over an hour they finally asked her to pull forward to change her oil and of course, they took another 30-40 minutes and it takes 3 people to do the work. Now, why I'm writing this review. When they change the oil, remember they will also pull both air filters for you to look at them to see if they need to be replaced and this was where the problem occurred. After the oil change, my daughter went straight home and didn't drive the car again until Monday, November 27th, and on Tuesday the 28th the check engine light came on and the car started driving horribly with a bad stutter step. We took it to AutoZone for a quick diagnostic check and they gave us the error codes which we had no idea what it meant so I had to take it to Machenic to look at. Well, it turns when they reinstalled the air filter they re-installed it incorrectly and ended up damaging the air retainer. In this case, it allowed air to travel to the fuel injection system and made the car drive horrible. The total repair cost to fix this was $510! When I say stay away from this place, do so!! read more

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I just wasted 55 minutes sitting in a bay while at least three kids were busy working on a truck two bays over. We were the only two vehicles there. I'm not sure why they need three or more people to do an oil change or have three bays if you're only going to service one vehicle at a time. I got tired of waiting and left. I'd give no stars if it were a choice. read more

Tried to go give them a chance despite the bad reviews. Unfortunately as soon as I pulled up, they told me they ran out of oil. Told me he could send me to another one. Well never mind. read more

Great customer service. Very helpful and knowledgable staff. Ruben, the manager on duty, was very helpful and knowledgable, and the staff was efficient even though there were multiple cars. read more

Pulled up today at 3pm and they had 1 guy and a manger on the way in 30min. I left because I don't have time to wait. This is the second time this has happened. They're great when they are staffed properly. I like them just not like this. read more

Talan gave me most professional oil change served with human kindness awesome place to g t oil changed Thank you read more

Avoid this location. I'd take time to write more, but I just spent an hour in line and there was ONE car ahead of me. They've already wasted enough of my time today. They didn't check my tires. They didn't check my filters, and I seriously doubt they even changed my oil filter. Hopefully they go out of business. read more

Son changed oil and they forgot to re bolt skid plate or car . Went back and talk to manager . Was told they would see if they had some screws to put in it. Don't bring any thing to this location as there is no customer service . This place is a joke . read more

Take 5 Oil Change - Oil Change Stations Near Me - Tempe, Arizona

Went in for an oil change as soon as my alert came on. After about 25 minutes worth of work my oil and filter charge was complete. I then left, ran some errands, then headed home. Got in my car the following morning and noticed my check engine light, and oil light had turned on. Took it right back to the shop, turns out the crew the day before failed to replace the 5 quarts of oil my car requires! Then had the nerve to ask me why I was driving the car?! maybe because I thought you had completed the service I paid 130 bucks for! My engine could have been destroyed! I would not recommend this place to anyone! read more

Tried this place for the first time and I definitely recommend this location at least. Our advisor was Shane great guy! They give you different options. They check and top off your liquids. Their communication is awesome. I had the oil, air filter and cabin filter changed. All thru the process the crew was quick and clean. I really felt bad because the day was a scorcher. The company should place more fans in the pit. What I most like about this experience is that it took them no more than a half hour and I was out, my car done!. No more taking it in to other shops or dealership and waiting all day for it to get done. Thanks again for a great experience. read more

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Waited in line for over a hour when I was told 30 min. Then watched the manager open the third bay which was closed and bring the car that had waited the least amount of time into that bay. That would have been fine if they had gotten me into a bay within 15 min after that. I am not a picky customer and I rarely leave reviews. The employees I interacted with were nice, that the only reason this review isnt 1 star read more

Worst experience! I took my car in and a few weeks later oil change light came on! Scam alert!!!!

First time being here and Alicia seems like a surgeon the way she's moving and working through these vehicles with precision and speed. Had to wait a while due to the oil delivery but I'll wait for service like this. Better than going to other places where they strip your oil pan drain plug. I will be coming here again read more

Only go if you have an appointment maybe. If not plan to wait a minimum of an hour. Under staffed for sure

We had an oil change done at one of their locations...............it doesn't matter which one as this review indicates the level of corporate influence and control. Employees that know and understand corporate expectations do not function this way!! Does the corp. have any expectations or QC? We were traveling across country when our oil change was due. All seemed somewhat OK at the facility but I felt a bit uneasy in the customer service. Upon my return to home, I was doing some other routine maintenance on my vehicle when I noticed the metal engine protection plate under our vehicle was not reinstalled after the service. This has caused me an additional $80+ for a replacement after spending about $90 for the oil change. I would NEVER return to one of these facilities ever again. read more

They over tightend my drain plug on the first oil change. When they couldn't remove it the manager told me to take it to a shop and they would reimburse me. It was $280 and it's been months and no reimbursement. Not even any help from there corporate office. I'll never go back read more

Okay, bad news first! The prices are crazy expensive. Their base price is $15 over dealership service pricing. At the dealership you get an oil change, multipoint inspection, and a tire rotation for less then the base price at Take 5. After receiving significant discounts I accepted service and was very happy to see the amount of attention that went into my oil change. The crew were young but knowledgeable (An oil change doesn't require a Masters degree). The amount of care that was provided ensuring my service was perfect was top notch. JaTwan and the team were great. Seriously, they really were amazing. Listening to the team work sounded like being in a 5 star kitchen, crew calling out orders, technicians making checks, verifications, double, triple checks, Manager signoff, customer signoff. It was really impressive. Despite having a great experience, I wont be back. You are paying more money for less service. I am also not a fan of their sales model. Offer a service at a price, customer declines service, then offer same service with a significant discount. Seriously, just start with a good price and keep the service exactly as is. read more

Tried calling for pricing, called multiple times no answer. Also mail box was full, probably from customer's trying to get ahold of the company. read more

I was waiting 30 minutes and Jayden (Manager) placed his buddy before me and said it will be another 20 minutes. Unacceptable- do not go to this place. read more

Took my husbands car in with military plates, my husbands proof of military ID and his credit card- they would not accept military pricing due to my husband not being there physically. Shameful! I left without an oil change. Manager was on a power trip. It's sad to act like your for our service branches when your actually not... read more

Best oil change experience of my life. Jordan and Marcus are amazing. The vibes are immaculate and they do a perfect job without any unnecessary pressure, no hidden agendas, just pure enthusiasm and hard work. Earned my business for life. read more