Take 5 offered a 25% off military veteran coupon. I took my veteran husband's car, driver's license and proof of military service in. Patrick would not honor the coupon because my husband was not with me. Shameful. Left without an oil change. read more

absolutely garbage service and waited over an hour for one car to get serviced for the manager to tell me he doesnt have my filter for my vehicle read more

We pulled into the line at 3.20 p.m. and were told that it would be a 45 minute wait. No problem, as we were not in a rush. However, TWO and a half hours later we were just getting the oil change started. Further, the employees were arguing with each other and moved at snail pace. read more

Jaytwon went above and beyond for service. When I first pulled up, he offered me water and a fruit snack for my son. Him and the other employees engaged in conversation with me and kept me laughing. They are professional, reliable and honest. They even gave me a discount when I asked about specials! I will definitely be coming back for my top off! read more

Enrique M and Alexander M at the McClintock (Tempe) location were exceptional. Very friendly, customer-focused, knowledgeable and efficient. This was my first visit here, and I was beyond impressed. The team did a fantastic job. At a time when many businesses have cast quality customer service by the wayside, this establishment stands out above the rest and shines! It is so refreshing to find a business that truly cares and goes above and beyond. Thank you, Take 5! See you next oil change! read more

Took my wife's car in for an oil change, she tells me it's been leaking. So I take it back the same week and they quickly say it's a minor issue with the filter so they do 5 minutes of work and tell me I'm all clear. The car still leaks so I take it to a mechanic who informs me they used an old filter and damaged the o-ring. Wife's car was almost out of oil at that point. When you try to call and talk to customer service no one answers, same for getting ahold of someone in the actual shop. Very unreliable and untrustworthy. read more

This place is outrageously priced for a basic oil change. I won't be coming back. I'll be going back to Oil Buddy for the $35 service

I would give them zero stars but it's not possible. I had a coupon and it wasn't expired but the assistant manager said they're not honoring them anymore. Strange because this place just opened recently( less then two months)and they sent out all these mailers to the community. The price they wanted to charge me was three times as much. I'm never going back. read more

DO NOT VISIT THIS BUSINESS FOR THE FOLLOWING REASONS: 1. They damaged the air intake hose on my daughter's car while replacing the air filter. 2. They said the hose was worn/rotted when an inspection of the old part clearly showed it was not. 3. They have not responded to me despite a written complaint (violating their own "1 day" response time). 4. Their charges for an oil change are wildly excessive (5 qts std oil = over $73). read more

I have been here multiple times and the wait is crazy. They claim 10 minute oul change but they never have the people to do anything fast. They have three bays and enough staff to run one of them. They need to change their business model. read more

Do not go here. I never do Yelp reviews but I wanted to warn you guys. I needed my oil changed so I thought I'd give this place a try, I get there they were friendly except for when they were yelling at me in a rude tone to turn my wheel. I thought the service went well I expected it to be good since I paid $120 for a simple oil change. They asked me if I wanted a fuel cleaner I said no and they still went ahead and did it. Two days later my car is now leaking oil like crazy and I have to get my whole pan replaced because they tightened it too tight and broke a piece that I now have to replace. With that said take your car somewhere they will value and take care of your car at. read more

DO NOT COME HERE AT ALL !! I arrived at 6:12pm and had my truck slightly inspected saying that my truck was all set for an oil change & that I had no leaks and I was next . During this entire time I over heard the employees complain about their work and about the customers. They finally get to my truck after 45 min. and begin to tell me that they can't change my oil because my tires looked like they were balding .Then I was left unattended until 6:55 pm , and Just as they seem they were going to do it anyway, the same guy says that they can't do it because I have a leak . REMINDER THEY CHECKED MY TRUCK BEFORE HAND, WITH NO LEAKS, NO STAINS IN THE BAY, OR ANYWHERE MY TRUCK WAS SITTING! So I asked for a manger and they told me that he left early and closed my hood and told me to leave. One of the worst experiences, I definitely won't be back ! read more

These guys don't seem to be on the ball at all. I pulled into a bay and sat there for 35 minutes without anybody communicating with me or touching my car so I just left. Bunch of guys standing around doing what I have no idea. read more

I pulled in at midday on Sunday. There was a car in each bay and zero other cars waiting. I was told there would be a 30-minute wait. The 5-minute premise appears to be a complete fiction. read more

The crew was wonderful and I love the hard work ethic they portrayed. Overall the prices were a little expensive however I will be back because the guys really seemed to want to work and like there job. So with that I will definitely support. The assistant manager Jaden was also great. read more

New drive through oil change, they did a good job of moving me through from start to finish. The oil change itself was maybe 10 mins. They also do air filters. The price was competitive and the fact I didn't have to get out of the car through the whole process made it super easy. Definitely recommend to others, no need to schedule an oil change weeks in advance and sit in a lobby waiting for it to get done. read more

I came here on Sunday and it was just a 40 min wait no biggie. I really like the team work and the communication between Marcus, Antonio and Alex. They are very nice Marcus let me know about a leak that I had I wasn't aware about. Thank you all for being nice, helpful and showing exceptional customer service. Have a blessed day! read more

Horrible!! Take 5 location on Riggs and Ellsworth was a joke. After idling for 2 full hours and finally getting into the 'well' I sat for another 30 minutes only to figure out I have been forgotten. Others were having their oil changes started and once it was brought to their attention, they said I would be next. I was livid as they should have started on my car immediately but no, I had to still wait. I left. Saved myself 66.00 with a 20.00 off coupon. Don't waste your time or money! On a positive, they were friendly up until that point. read more

got an oil change. then the car over heated right after because it had no coolant in it. so obviously it was never checked. pretty dog shit. no answer on the phones or automated one. read more

I was going to take my car there and give them the business but they won't even pick up the phone and the one time they did pick up they immediately hung up on me. After reading the reviews, I'm so glad I didn't take my car there. So much for being a new business when they have bad service read more

DO NOT GIVE THIS PLACE YOUR BUSINESS!!!!!! Within 20 minutes of my teenage son leaving this business his oil light came on, car started shaking violently and wouldn't accelerate. Their faulty service left my teenage son stranded on the 202 and in a very dangerous situation. There was little empathy from their terrible technicians when i went there to find out what they did to my sons car before having his car towed to have real technicians fix their damage. read more

Showed up at 6:30pm for an oil change and was turned away due to being too close to closing time (7:00pm). Don't advertise your hours as 7am-7pm if you only intend on working until 6:30. Never heard of a company turning paying customers away 30 minutes prior to close. If your hours are 7am-7pm, you should be taking customers up until 7pm. If you need time for clean up, etc. your employees should be scheduled to work until 7:30-8pm for additional clean up responsibilities. read more

They would not give me a price for an oil change unless I waited for them to finish the 2 cars in front of me and pull into their service bay. That's bullshit, I called them out on it and the guy smiled and said have a nice day. I would never use them now. You cannot get a price online and NO ONE ANSWERS their phone. Good luck Take 5, I don't see you staying in business a year. read more

Women and students...DO NOT GO HERE. They dismiss any questions about the pricing. Im well aware of how much an oil change should cost and the service rep who was at the computer michael H was no help at all and the reason i got ripped off. He clearly ignored anything i asked or said because he even misspelled my name on the receipt. Never going here again. They charged $97 for 5.3 Q of 5W20... ridiculous. Need to find a trustworthy mechanic bc this place was not worth it at all. The pit crew was nice but michael scammed and ignored any questions/concerns and trys to upsell to the point of lying to customers to scam them. Thought itd be convenient but was very wrong. read more

I love this business because with seems like a reliable place for the younger generation to learn a value able work ethic. I loved the unity they portrayed. It also had a price menu that was affordable even though I brought my own oil and 1 was the wrong one and they were nice enough to give me one queasy to make up for it. Thanks Take 5! You all rock!:) read more

I want to share my experience. The staff is amazing, kind, and caring. I find it hard to write this negative review because of how fantastic their service was. However, I have had a terrible time trying to get my car serviced by them. My first attempt to get my oil change was at the new Chandler location and I was sent away because they were missing a part to service my car. For the inconvenience they gave me a coupon for 50% off my oil change. I attempted to call the Chandler location multiple times before showing up a second time to ensure they had everything to service my car. After 5 phone call attempts and no answer I tried going in again. They informed me they did not have the air filter for my car but that I can come back Friday and they would. I attempted to call again before coming a third time and same no answer. When I showed up they let me know once again they do not have the filter and for me to try the McClintock location. I tried calling the McClintock location before showing up and once again no answer. When I arrived they did not have the oil to do my oil change and I couldn't wait for them to go grab it at the time. I once again left for the fourth time and returned for the fifth time the same day when they were finally able to service my car. I showed them the coupon I was given for the trouble I had been through and they told me that they could not accept it because the Chandler location was handing out expired coupons even though I had been told the coupon was good for 3 months. I ended up paying full price for the oil change. I asked to speak with a manager (who was there at the time and heard me ask to speak with one) but they gave me the number to the store and told me I have to keep calling until I get someone because they have no one answering the phones. This is a bit frustrating as I wasted a lot of time and money on a service meant to save me both. read more

Our car started to break down with two babies in the car they immediately helped us with our car and babies in the crazy heat they gave us waters, snacks, and ac and offered to tow our car to a nearby auto body shop so beyond thankful for them and their help in stressful hot times!! read more

I have a feeling this place will not last long. The concept of a 10 minute, stay-in-your-car oil change just doesn't work with Arizona's temperatures when they have you turn off your car during the process. I sat in the bay for 30 minutes while they changed my oil, hot as a pig, with my car off. It did not take no 10 minutes, not even close. A multitude of other things happened during my experience here that contributed to my dissatisfaction. The few young guys working there were not professional at all. They were saying inappropriate jokes to me and with each other. I brought a coupon that they sent for their grand opening via mail, for a $30 oil change. As a woman, men in these departments often take advantage of women who do not know as much and are easily fooled. I was a victim unfortunately when instead of the $30 flat, he charged me the base price minus $20, which ended up being $56. These guys do not give the prices out to the public and that's the catch. read more

do not support this garbage fucking place. the whole entire block tried to make it so they couldnt move in here recently and somehow they got around it. there were so many better options that could have gone here i heard even a chik fil a was going to possibly go in bere but instead they put in a garbage oil place that reuses old oil. yes you read that right. this place reuses your old oil and charge you full price if not more for an oil change. they will tell you all day that everything they do is "correct" and "up to standard" but it isnt. this place 100% reuses old oil and puts it in your car. if anything youre actually hurting your engine getting an oil change here. they dont even use the right oil let alone new oil. theres probably 20 places within 2-3 miles of this place you can get a good oil change at. but please i beg you do NOT change your oil place here. aside from the fact that they reuse old oil they are a shitty chain that needs to go out of business at least in this area. lets all work together to get a new business in here that actually BENEFITS our community. (keep in mind a lot of quick oil change places like this reuses old oil but this one does forsure) dont be fooled! if you have a car buddy or mechanic friend who knows ask them! they will tell you! read more