Dr. Pamela Cheung is my doctor and she is excellent. She performed my cataract surgery several…read moreyears ago and I have never had a moment of trouble. I highly recommend her. Marie G.

My ophthalmologist (Dr. Baum) of the last decade or so retired in 2022. He even took some leave…read moreduring the height of COVID so I saw Dr. Gabry. Now for the past two years I have been seeing Dr Gupta. All three doctors are gems. I've never had a problem, making an appointment or any problems with the receptionist. I have found that making an appointment at 8:30 in the morning is the key to getting in and out quickly. They really do a thorough job with all the routine checks for a standard eye exam. My mom has glaucoma, so it's important for me to keep a check on my eye health. I've got that covered here for a small copay with my insurance.

I am 70 and have been to a great many doctors. Wait times here are the worst I have ever…read moreencountered My husband had cataract surgery here twice. We waited over 2+ hours before the surgery for no apparent reason. I had cataract surgery last year in an hour, tops. Do not use this practice. There are a great many ophthalmologists that do proficient cataract surgery in Montgomery County that have are far more efficient processes. The practice offered no explanations for the extremely long wait times. It seems to be for their convenience only.

I can't say enough good things about this healthcare provider. The office staff is friendly,…read morecaring, and helpful. Dr Park, who I see as my opthalmologist, provides excellent care, answers all my questions thoroughly, and is delightful to chat with (an undervalued, but great skill to have for anxious patients).

I would say that service was four stars, but tech issues would be three stars…read more I reached out to this practice about two hours before it opened through its online intake form. Basically, the intake form was to ensure that a patient's insurance was accepted. Fortunately for me, someone from the office called me within 10-15 minutes of the office opening, and I was able to secure a same day appointment for my eye situation. Upon arriving to the Silver Spring location, I saw that the office has a couple of kiosks that patients must use to check it. Ok, I get that on paper this probably seemed like a good idea. Also, nowadays, I think businesses want to show forward-thinking by incorporating technology into everything (whether it's needed or not). However, the problem (IMO) with using a kiosk at an eye care center is that many patients (like me) probably will not be able to see too well. Also, many elderly patients probably will not have the ability (and patience) to use these sorts of machines. In fact, while waiting for my turn, I noticed that the workers at the front desk had to help most of the patients with the kiosks. The doctor that helped me out was pretty nice and very compassionate regarding my situation. Fortunately for me, my eye issue was pretty straightforward and required very minimal medical intervention. Phew. While preparing to leave, the doctor sent my prescription to my local pharmacy and provided a paper copy of the 'script'. Unfortunately, when I arrived to my pharmacy about 45 minutes after my visit, the pharmacy had not received the script. No worries because I had the paper copy script as a backup. Even the doctor mentioned that they gave me the paper copy because they weren't sure if the prescription would go through electronically. Unfortunately, the doctor did not include their printed name or their license number, so the pharmacy could not fill the prescription. Because of this situation, the pharmacy and I had to call the eye care center several times to have the prescription sent to the pharmacy. I will say the folks from the eye center who helped me with this technical issue were very nice, but it was kind of annoying that a process that's supposed to take a few minutes ended up taking an hour. Perhaps, this tech situation is not common for the eye center and I was unlucky to experience it.

I had a very good experience at the Maryland Eye Center. The wait time was reasonable, which I…read morereally appreciated. The reception staff were polite, welcoming, and knowledgeable, making the check-in process smooth and efficient. The doctors were kind, professional, and took the time to ensure everything went well during my visit. Overall, it was a positive experience from start to finish. I'll definitely be returning and would recommend them to others looking for quality eye care.

Dr. Baum is the only Ophthalmologist I've ever been to and even though he no longer takes my…read moreinsurance, I am willing to pay out of pocket because he is that good! My office visit was $135 which is way less than my GP charges my insurance company. He is professional and caring. He never rushes or brushes off questions you may have. He is a Georgetown graduate and has lots of pedigrees adorning the wall of his waiting room. Washingtonian magazine likes him too. He has been on the Top Doctors list many times. Parking can be a pain with the construction going on down the street that takes away many of the metered spots. There is a lot behind the office that charges $5 for the first two hours, but it fills up quick. I had an 8:30 appointment so I had no problem. I plan to stay with Dr. Baum. He is worth every penny!

Dr. Baum is great. Woke up one morning and my eye hurt. I called and was able to make an…read moreappointment immediately for that morning. When I arrived, he examined me and told me what was up. He was great b/c he took his time to take out an booklet & show me exactly what happened. Rather than prescribing me a medicine, he explained that a hot compress four times a day was better than any prescription medicine out there. Plus, it'd save me money & a trip to the pharmacy. I liked Dr. Baum b/c I got an immediate appointment, & he was so friendly. For 15 minutes, my appt. was $110.

The doctor's care is not the issue. Or last two visits for my 92 year old diabetic father had us…read morewaiting in the waiting room for one hour and two hours. He apologized saying there was an emergency but considering my dad's appointment took all of 5 minutes- it's really inexcusable. So many reviews here say he over books. Well this is the result. My mom even called me worried for dad cause we backed up to his lunch time- his sugar levels are the issue. Yes we carry stuff for him but 2 hour delays. No way! It's ALWAYS a 1 hour minimum wait. And I had an appointment he made me late for.

My ophthalmologist referred me to Dr. Vu at Retina Associates. They saw me the next day, which was…read morefortunate for me because it was the last day of my summer vacation from work. I did have to wait in the waiting room, but at least it was comfortable. Upon paying my co pay, they gave me a folder with bios on all the doctors - pretty impressive careers! My retina exam was very thorough, with high tech equipment, and lots of blasts of light into my eyes. In the end, there was nothing to be concerned about. Dr. Vu explained everything, and sent my results to my referring doctor. My only tip is to park on the street or in the garage kitty corner from the Montgomery Center (Both are currently under construction). You'll save money, except if arrive after five pm, them it is free.

Your eyes are the windows to our world. So, you want to make sure and take care of them…read more Dr. Bahn is the nicest and best ophthalmologist I have ever met. I learned today, that his father and grandfather are ophthalmologists too. Dr. Bahn told me that he knew what he wanted to be, since he was a child and he is excellent at his work. Dr. Bahn makes your examination painless, but he is very thorough. His office staff are nice and efficient. I always get a warm welcome when I walk in the door. I would give him ten stars if I could.

Sneaky little bill adjustments to senior citizens. Added $1.60 on to my mom's bill by conveniently…read morerounding up to $20 when our medicare advantage plan paid $131.40 of the $150 fee. When you try to talk to office about it they just get pissed off and have no explanation for where the extra money goes. They just pocket the difference. I'm sure most patients don't 'even notice. So unethical. Oh, and to add insult to injury they call it an "incentive adjustment." Incentive to let the public know.

Despite making it clear that we only wanted to talk to the doctor to understand treatment options…read moreand that we did not want to do the laser treatment today, they put medication in my father's eye and prepared him for laser treatment anyway. The doctor took no accountability for the situation and his overall handling of the situation was questionable at best. I would not let this doctor or his team touch me or my family again with a 10 ft pole. You've been warned.

TOTAL FRAUD. Booked…read morean appointment for an eye exam to get contacts. After dilating my eyes and doing the entire procedure, they tried to charge me an additional $115 for a prescription so that I could buy my contacts from someone who charged less than they do. Reporting to Maryland medical board. AVOID AT ALL COSTS

This is first and foremost a factory-like business, and a medical practice second; and it performs…read morepoorly at both. The technical staff who administers exams are personality-less zombies. They barely talk to you. The office staff does not respond to emails or voice messages. Once you walk out the door you're on your own. Don't expect any help. And finally, el jefe: Yau. Yau does not discuss things with you; he simply dictates. He takes no questions. He explains nothing. He rushes you in and rushes you out. You can hold your breath longer than the time he spends with you. Go elsewhere.

I like his service as a clinician. The office staff is usually friendly. However, it's impossible…read moreto get through to them. They do not pick the phone. They make it nearly impossible to talk to someone. It's ridiculous in a field where patient service is so important. That makes me want to change provider.

If there is a zero I will rate them zero. This place is disfunctional. The staff is rude and…read morearogant. Not helpful at all. They don't respect their patients. If you go there you have to wait and wait to see the doctor. If you complain about it they show you the door out. I belive that it is doctors' fault as well for creating such a toxic environment. Don't go there. It is waste of time amnd money.

This facility represents the example of what quality healthcare should look like in this industry…read more I have visited this facility twice where staff was very attentive and cordial. Visiting this facility you will receive a top quality experience: 1) quality service , 2) cordial and friendly staff , 3) short wait times 4) and clear explanation of services rendered. The first time I visited was the day of the Women's World Cup and staff were recognizing this huge event. It brought an endearing and warm quality to this facility, demonstrating that doctor's office can be a fun place to visit! More importantly, the next important aspect is the significantly short wait times. So far I have been here where the services rendered took less than an hour. You're in and out. Very swift and streamlined process. Dr. Katira is also fantastic. Smart, professional, great ability to explain complex medical terms and procedures in a digestible format for the ordinary person truly makes a difference in getting language access to equitable healthcare.

7/31/26 Personally, I would rather park my own vichele upon…read moreentering the parking garage, yet the valet standing in the garage have other plans. Heading to the 9th floor, we headed into the Washington Eye Physicians and Surgeons. The place is pretty spacious for the waiting room. Speaking of waiting room, there is a place in the back where you can aquire some "Cool, clear water" to drink. There may even be books to read while waiting for your party. Not a bad place to leave some unwanted books too. Second thing I noticed is the 2026 sign for the NEW ZAdministration Fee STARTING at $50.00. Apparently this was started just this year by the Doctors of Washington Eye Physicians and Surgeons. What will new year of 2027 bring? My dad told me his insurance for this place use to be taken, but not anymore. Now my dad has to file his own insurance. Blue Cross Blue Shield is one type of insurance one has to file to their own health insurance. Why? Because when Washington Eye Physicians and Surgeons file the insurance claim, it is rejected. This will depend on one's health coverage...feel free to get more information on this with the front desk agent(s). This place seems pretty expensive, but if they get the job done, then the cost is worth it. From what I saw my father's is happy with the outcome. The place's ambience was peaceful and moving like a well oiled machine. I would like to say the staff was helpful and polite. There was a mistake done and the process to correct the problem was handled swiftly. I will continue with a followup if the problem wasn't finalized within two week time spand of today. All in all, today's experience was a good one.

My mother has been a patient of the practice for many years, and had a terrible experience with Dr…read more Lisa Tom most recently. She had to wait over an hour for her appointment, and when the doctor finally arrived, she was dismissive, cold and poorly communicated post-care instructions. Bedside manners are important when you are treating elderly patients (or any patient, for that manner), and I'm afraid Dr. Tom doesn't have them.