Loved my Brazilian. She was quick and did a thorough job. Made me feel super comfortable too.read more

going into it as my first brazilian, i was nervous and didn't know what to expect. I walk in and…read moreLeeann answered the door with a smile and the first thing i notice is everything is so clean and neat. The room that the waxing takes place in is so calming and she gives you space to get ready before hand. You could not get this kind of service if you were just at any ol salon. she is fantastic and always makes you feel welcome! Don't pass up an opportunity to come here!!

I came to see Liz for my first time here. And now that I've seen her once, I'm hooked due to her…read morelovely disposition. I was expecting to be treated like one of many folks coming in to get something done, but she took her time and made me feel like I matter. Her vibe is amazing and her tattoos are beautiful. She is amazing inside and out. I highly recommend going to see her for anything!

I started coming to Waxing the City because of my waxer, Ashley. From my very first appointment,…read moreshe made me feel comfortable, respected, and genuinely cared for. She is incredibly talented, especially for someone who is newer to the industry. I'm in a similar field myself, and I can honestly say I couldn't have been as skilled as she is with the amount of experience she has. She has a gift for making clients feel at ease. Ashley had mentioned that her long-term goal was to open her own studio someday. While I could tell she wasn't completely happy in her work environment, she always remained professional and never spoke negatively about the company. When Ashley reached out to let me know she would no longer be working at Waxing the City, I was surprised to learn that she had given her two weeks' notice but was not allowed to finish it. Even more disappointing, neither I nor, from my understanding, her other clients were notified by the business that she would no longer be there. When I called to cancel my upcoming appointments, Carson explained that the decision was made because of "client retention." That response was disappointing. It gave the impression that retaining clients for the business was valued more than allowing clients to say goodbye to the esthetician they had built trust with or supporting an employee through a professional transition. Ashley built relationships with her clients because of the quality of care she provided, not because of the name on the building. Losing someone like her is a loss for Waxing the City. I hope the company reconsiders how it handles employees who choose to move on. Supporting them through a respectful departure and communicating openly with clients would reflect much better on the business. As a client, this experience left me feeling that there's a disconnect between what the company prioritizes and what actually matters most: the people providing exceptional service and the community of clients who trust them.

I was a mani-pedi walk in with an event to attend that evening. I don't get my nails done very…read moreoften and I prefer to keep them fairly short. The salon is darling. Someone has an eye for design. The three employees who were present were professional and highly competent. I brought my own polish for my toes. I wanted a complementary shade for my fingers. In spite of the hundreds of shades, they have on hand, they didn't have a great match to the toenail polish I brought in. Mia who did my nails, found something close but after a few layers she wasn't completely happy with it (I was actually OK with it.) She found another sheer shade to layer on top to get the perfect shade. I'm very pleased with my custom color! Overall, a fantastic experience. Maybe my best ever experience at a nail salon.

I had to reschedule a couple of times on these ladies but they were very accommodating! Plus, when…read moreI did make it in, i had a deep cat scratch on my thumb I was worried would ruin my chances for the gel-x set. They worked around the injury beautifully and no pain whatsoever. Love and appreciate this place so much; Will definitely be back!

Fast booking appointment! Easy location to find, super super friendly host. She did amazing on my…read moreeyebrows I will be returning!

Love this place. They accommodate my schedule, do beautiful eyebrows and bikini waxing. I also feel…read moreso lucky it's so close to home!

I have been to T Zen ten times since it opened and they always do an excellent job. I get the gel…read morebuilder / gel x nails. They last for three weeks and I haven't had a nail break since I started going 6 months ago. My nails still look great when I return for my refill and they are healthier and longer than I've ever been able to keep them. And while I don't get trendy designs, I've seen them create works of art on other clients. Emily, in particular, is amazing!

I've been going to Emily for at least 4 or 5 months now for builder gel, and I honestly won't go to…read moreanyone else. She's incredibly sweet, friendly, and always makes me feel so comfortable during my appointments. Emily genuinely cares about her work and her clients. She takes her time, pays attention to every detail, and always makes sure I'm happy with the final result before I leave. My builder gel manicures last beautifully, I never have issues with lifting or chipping, and my nails always look amazing. Not only is she talented, but she's also such a kind person, which makes every appointment something I look forward to. If you're looking for a nail technician who is skilled, professional, and truly cares about her clients, I seriously can't recommend Emily enough!

All the nail technicians are so sweet, welcoming, and very good at doing any design you want!!…read more Been going here for almost a year now, and my pedicure or manicure is always looking how I want it!

So glad to find this place! Lynn was so kind and so thoughtful- "do you like this shape / color?" I…read morenever felt rushed. I love my nails and the price is so good! I'm def coming back! Lovely atmosphere

Super amazing and fun times with Clif. I'm a hairstylist from out of town and I know how it can be…read moredoing another stylist hair. We make bad clients..lol. Clif was amazing, we both had the same vision going in and in 15 years in the industry, he gave me one of the best cuts I've had in a long time. We had a blast, he is so much fun and personable and it felt like I was hanging out with an old friend. Being in the same industry, I know how hard it is to find a stylist that's a keeper. He is. Next time I'm down in Shoreline, I will be going to see him. Salon itself was warm, cozy and very comfortable. Easy to find, great parking and friendly staff. Kudos to management as well for a fine running business. Try them out. You will not be disappointed. Thanks Clif! You are amazing!!! Muah!!

I'm giving two stars because the stylists were nice and the salon was well maintained. That is the…read moremost positive review I can give because I absolutely hated what they did to my hair. It took a month and a half for me not to feel embarrassed going out in public with my hair looking like it did. The color blend I asked for was complex and so I contacted them, sent pictures, and asked before I went there if they could pull it off. They assured me that they absolutely could. After four plus hours of bleaching and coloring, I was told that it would be better if he cut it a certain way (showing that he knew it didn't look right) but I'd have to make an appointment because it took longer than planned. I had told him from the beginning to use stronger bleach but he ignored this. I told him I knew this from multiple experiences but he said it'd be fine. He suggested shaving a pattern in the back. I hadn't planned this but he encouraged that it would look good. I looked up images and gave him several options and told him to do the one that he felt most comfortable with but he assured me that any would turn out great. When I saw it later it looked like a toddler's drawing. When I texted him pictures of it later he never responded. In the end, I paid $230 for a frizzy, haphazardly colored, and poorly designed head of hair. To be fair, he only charged me $200, but I am a stickler for always tipping well no matter what. I had sent them pictures, I asked if they could do it, I did not go there with higher expectations than what was promised. Now I will never go back and I encourage you not to make the same mistake that I did.

I booked here based on the strong reviews, but unfortunately my experience didn't match the rating…read more I should have researched the location more beforehand, because the salon felt much more like a budget chain experience despite the premium pricing. When booking online, I selected "long hair" at the listed $65 price. Thankfully I confirmed the pricing upon arrival, because later during the appointment I was told my hair was "longer than long" and would actually cost $75. That felt frustrating and unclear. The haircut itself also didn't feel worth the price. The stylist didn't seem particularly confident, and overall the service lacked the attention and professionalism I would expect at this price point. I also wasn't greeted when I arrived, wasn't offered a place to put my belongings, and after my wash I was left walking back dripping wet without much assistance. The stylist who did my hair also came across as very cold and rude throughout the appointment, even though I tried to be friendly and kind. That said, there was another woman working there who seemed genuinely warm and welcoming to other customers, so maybe I was just unlucky with who I was paired with. At the end, my hair was straightened without really asking whether that was how I wanted it styled. When I asked about curling it instead, I was told the straightening counted as the one complimentary style. They eventually offered to curl it anyway, but only after I explained I hadn't wanted it straightened in the first place. Overall, this felt more comparable to a basic chain salon experience while charging significantly more. As someone with long women's hair, I personally wouldn't return or recommend it based on my experience.

I'm used to spending ridiculous amounts of money to get my almost black hair bleached, and then…read morebright pink. This is my third time going to this amazing establishment and a surprise and delight every single time.. this time I got a haircut and bleach and pink. Normally this would cost me about $1200 at a high-end salon and I would have to wait months for an appointment.. these guys took me in the next day and probably gave me the best haircut bleach and dye I've ever had. I'm from New York City and lived in Los Angeles so I have extremely high standards. The guy who cut my hair, didn't speak any English but somehow I knew how to give me the best haircut of my life. They were fast faster and better than any place. I've been to in Manhattan or Los Angeles. The place may look a little old and you might not get champagne, but you do get treats and soda. They are fast and efficient and extraordinarily detailed. I'm actually sad that I just moved to North Carolina because it's gonna take me a long time before finding another place as good as this one.