this is my 2nd time getting a layered haircut with Gabriela. I show her a photo and she gets it each time :) very nice salon!

"I visited Tangles ( Alicia) to continue my two-year journey of transitioning to blonde to better camouflage my white hairs . I arrived with a Level 7 medium brown base and requested highlights to go LIGHTER Alicia, did the opposite. darkened my base to a Level 4, which is significantly darker than what I started with. To make matters worse, the highlights were placed and toned in a way that mimics the look of white HAIRS rather than a blended blonde. I left the salon feeling unheard/ GASLIGHTED extremely upset with the results, despite paying a premium price for a disaster. She offer me a NO base color solution instead do balayage on my dark almost black hair.. read more

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I have been looking for a regular hairstylist for my cuts for a couple of months now! Fate struck at Tangles Salon today when the hairdresser I had booked with & I had a miscommunication on time so I ended up getting my hair cut by Tiffinie. Needless to say I have found my go-to girl; I loved the way she cut my hair it feels absolutely amazing & everyone who saw it loved it!! Highly recommend going to Tiffinie for your cuts if you want to feel fabulous about your hair!! read more

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Gabriela Vigil did an amazing job with our hair. She knew exactly what to do and made us look our best. Everything was clean and professional. We will definitely be returning in the future. read more

Great service 10/10 Maryann made sure to send me home so beautiful, she was so sweet and patient with my hair ( I have a lot of hair) most important I loved my hair. read more

Enza is the absolute best! Cut and color is always on point and she is one of the nicest and genuine humans I've ever met. I don't mind driving an hour to see her because I know I will be beyond satisfied every time. She's truly an expert when it comes to hair. read more

I've followed Elyssa for many years now, she's honestly the best, for me! She has an amazing personality, fun, welcoming, cares about what she's doing and knows what she is doing. Queen of layering! I constantly receive compliments on my haircut from other women, and get this, from men too! lol Elyssa really knows her stuff and does it right. Tiene buena mano, if you know you know. Thank you for always keeping my hair right read more

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I had an amazing experience with the stylist "Enza" . She was very professional, thorough, polite and gave me exactly what I wanted which was high and low lights. My hair didn't come out brassy or dry like the other hair stylist that I have been to before. It took me over 2 years to find the right stylist. I am done looking. Thank you ENZA for doing such a great job to my hair and most importantly my daughter's hair. read more

I was lucky enough to find Robyn and we've been on a hair journey together for the last year. She has brought my hair back to health after a terrible experience elsewhere. She's fantastic and the salon is clean, bright and welcoming. read more

Tangles Salon - Thank you Robyn! - Hair Stylists Near Me - Rancho Cucamonga, California

Elyssa is my amazing stylist! Shes been doing my hair for a while now and recently brought my mother and grandma to get their hair done by her too! She's so accommodating and welcoming. She gets all of us scheduled and done in one day! She's our savior read more

First of all I am a cosmetologist, though I do not practice any longer. I feel when you make an appointment you get the stylist full attention. I feel that I did not get her full attention. She was more concerned about her previous customer. I felt that she rushed. I had shown her picture of how I liked my hair to be colored. Lowlights and some highlights should have been applied .But she only did lowlights only. So now 3 to 4 weeks later it looks like nothing has been done to my hair because I have highlights previously. So now I have roots. Please listen to your clients. read more

I'm never disappointed when Elyssa does my hair. She absolutely killed it and love her energy! I've gotten so many compliments on my color and I love it! read more

Tangles Salon - Hair Stylists Near Me - Rancho Cucamonga, California

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I got my hair transformed by Elyssa! I absolutely love the result and I've gotten multiple compliments on it in only a few weeks. She's super friendly and took the time to understand what I wanted done to my hair and gave me exactly what I wanted! I would highly recommend Elyssa for your hair cuts and colors! read more

Tangles Salon - Before - Hair Stylists Near Me - Rancho Cucamonga, California

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My review is for Enza who absolutely blew me away with her performance! She was so warm and sweet I felt like I knew her forever! My hair came out so Luscious,so elegant and exactly what I expected I felt like the most beautiful girl in the world !! I will be back soon just for Enza . I live in Los Angeles but I travel for the best and that is Enza. read more

Robyn was amazing! I had gotten my hair done, for the first time, and it turned out streaky and brassy. I had an appointment with someone for color correction and they had cancelled last minute. I had an event to go to at the end of the week, and really wanted my hair fixed. I had absolutely no hope of getting it done before the end of the week. I called Tangles and the receptionist was so empathetic and really wanted to help. She called Robyn (on a day that she was off btw) and she came in a fixed my hair. Robyn was so kind and explained the whole process to me, and what might have gone wrong with the first dye. I expected a stylist that would come in peeved that they had to work on a day off (rightfully so though) but she was absolutely the kindest and understanding person, AND tal I HIGHLY recommend her. read more

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I recently moved to the area and found Enza, and I couldn't be happier! Her positive attitude made me feel welcome, and she respected my time by being punctual and attentive. Her prices are reasonable for the quality of service. Enza listened to my preferences and gave great suggestions. I left the salon feeling fabulous! If you're looking for a skilled stylist with a warm personality, I highly recommend Enza! service: Cut & partial highlight Time: 1 hr 30min read more

The salon is nice and clean. Enza does my hair. On point every time. She listens to your wants and she has done a great job. I would highly recommend Enza for all your hair care read more

Marianne did my hair she's awesome! highly recommend her! the store was very clean and everyone's kind there.

I always have an amazing experience when I come here to get my hair done by Priscilla! I usually get a balayage or toner and it comes out perfect, ALWAYS! I've been getting my hair done by Priscilla for sometime now and she's always so welcoming, kind and humble! She always gives me advice on hair maintenance to make my balayage last longer or take better care of my hair. The atmosphere in the salon in great! The receptionist is really friendly and nice! Definitely worth the travel from Menifee to here. read more

Tangles Salon - Hair Stylists Near Me - Rancho Cucamonga, California

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very welcoming, peaceful, a place to be rejuvenated with not only a look excellent customer service

Enza took me in last minute to help me with color correction and a haircut. She not only gave me what I was looking for, but used the least aggressive products. She also offered me to call her any time if something was just not to my expectation for no charge. I highly recommend Enza and Tangles salon! read more

I can't say enough great things about my stylist Enza. Her expertise in hair care has transformed my hair. She showed me the best products to use that are tailored to my hair type. Thanks to her, my hair feels stronger, is shinier, and has grown much longer than I thought possible! I highly recommend her services to anyone looking for a stylist who truly cares about hair! read more

I definitely recommend this salon. It's super modern and clean. I get my hair done with Marriane. She is so knowledgeable and answers all my questions and concerns. She has an amazing hand with the scissors because my hair grows so fast after my cuts with her. I'm obsessed. You will not regret it so book your appointment with her. read more

There's so many great styles there. They really take their time and pay attention to your request. I personally get my hair done by Rosa she always does an awesome job. Gives me a total refresh when I get out of there. Total confidence boost!! read more

Tangles Salon - Immediately after in the daylight. - Hair Stylists Near Me - Rancho Cucamonga, California

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Let's start with the salon & atmosphere itself, it's absolutely beautiful with a fancy feel and very attentive staff. As soon as i walked in the receptionist greeted and had my wait a minute before Veronica came to get me from the lounge area in the front. I had never been here before or serviced by Veronica but i had found her on IG lol- I'm usually very skeptical for two reasons people tend to butcher my hair or get intimidated by the thickness so i end up getting charged a ton. Anyway Veronica offered me wine and was soo sweet, she was not intimidated but instead you could tell this was a walk in the park for her. She had me done in about 45 minutes with cut & style ! I was soo In love i swear i could not stop feeling myself. Did i mention it was the price was definitely reasonable? Thank you so much 10 outta 10 recommended read more

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So glad I found Veronica on Instagram. She has saved my hair and brought it back to life. My hair is long and healthier now. I've always hated my hair but since she started working in my hair the pasted couple months my hair has felt amazing. If you go definitely ask for Veronica read more

Tangles Salon - Hair Stylists Near Me - Rancho Cucamonga, California

Love how friendly everyone is and the place looks really nice inside. Dawn really helped me with styling my hair properly.. Definitely recommend this place to all the fellas looking to add some style to their hair. Tip : bring a picture of what you want your hair to look like and they do a great job of going from there. read more

Priscilla did my hair today and i love it ! She made sure she knew what I wanted and it came out beautiful ! I am so happy with it ! I will definitely be back to have Priscilla do my hair again ! read more

This is a long overdue post. The salon itself is a very energetic place. Lots of lighting, wash stations, and hairstylists. They serve red & white wine if you are interested in a glass while getting your hair done. Plenty of parking outside the salon. But that's where the nice part ends. I had my first appointment last August as a new client. I had moved to the area, and was in desperate need of some hair attention. I had recently had a baby and had been using box color to hide my grays since it was inconvenient to head out to a salon once a month for several hours with a young baby in tow. Anyway, a week or two prior to this appointment I used the same box dye color & brand I had been for nearly a year, when something went awry. I looked like I had the worst ombré ever. Bright orange halo at the top and dark black strands. I freaked out, so I called to get it fixed. I was introduced to Tiffinie. She seemed sweet & told me she had just gotten back into doing hair again after helping her parents out with their business. Said she missed doing hair. I spent 3/4 hours in her chair being stripped of the original box color then getting a basic brown color put in. I left super happy and we scheduled my highlights for that Saturday. Saturday came and I easily spent another 2/3 hours in her chair getting the highlights and a cut. $$$$ money left my wallet and I walk out the door. The next appointment I made, they claim they get didn't have me scheduled in their system although the front desk staff called me to confirm the day before!!! So needless to say I was unhappy but rescheduled. The rescheduled appointment was just as awful! They overbooked Tiffinie so I had to wait. And wait. And wait. I finally get in her chair and she does her thing and I head home. A few days later I realized my hair was turning very brassy colored. I didn't like it one bit! It was awful! I called to try to get an appointment but there wasn't a time that she had open that also worked for me because I needed a babysitter. Finally make an appointment, I show up at my scheduled time. The front desk tells me they called me several times to tell me that they needed to reschedule me because her prior client had too much work to be done on her hair and so Tiffinie was going to be severely delayed and couldn't fit me in. I was livid. No proof of calls that they claim they made to be in the hours before my appointment. Nothing! So I get bumped because the new client didn't specifically state what she wanted at her booking and I get the shit end of the stick. Pissed off, I reschedule as this must be fixed! Unfortunately, I ended up very sick so I missed that appointment but as I lay in bed recovering from my illness I realized I wasn't going to be treated that way by a business. If your staff can't properly schedule clients, or make the proper phone calls to previously scheduled clients, or ask the right questions when scheduling so as not to bump a previously scheduled client, then it's not a place I want to do business with. I also feel the stylist should have told her new client that she was already booked that day and that she'd offer the client as much as she could in the time allotted but that the client would have to continue services another day once her next client arrived. It made me feel as if my business was unimportant after I had spent nearly $300 on hair color correction in my first visit alone! I'm sure Tiffinie does great work. I just wasn't impressed with the salon and she didn't leave a huge impression on me when I realized that she hadn't given me the same color as the initial visit. So obviously I haven't been back. read more

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Let me just start off by saying the only reason I come to Tangles Salon is because my stylist Jennifer is at this salon. Which by the way, SHE IS AMAZING, and works magic on my hair. Where Jennifer goes, I follow. If I am reviewing Jennifer, she gets 5 stars and an A++! However, I am taking one star off only because I feel the customer service by everyone else that works at Tangles could use some improvement. Not sure about their ability as stylists, but a smile or hello when you enter or walk past on your way to the shampoo bowl would be nice. read more

Tangles Salon - Hair Stylists Near Me - Rancho Cucamonga, California

Marianne is literally the best. She's done so many different hair colors on me it's insane how extended her talent is! Recommend her 100% read more

Tangles Salon - Brown hair with blonde money peice - Hair Stylists Near Me - Rancho Cucamonga, California

I want to be very, very clear...I want to give a 5 star rating is for the stylist, Chris Correa, who is an amazing stylist and saved me from a total meltdown. The salon however shouldn't get any. I visited Tangles on 2/3/2018 and had Ashley as my stylist. I came prepared with a photo and showed it to Ashley. She sounded confident that she could give me the cut I wanted. I clearly stated that I did not want my hair cut short. Long story short, she butchered my hair. Completely butchered it. I had to wait two long days (they are closed Sunday through Monday) to call and speak to a manager. She promptly scheduled me an appt for that evening and that is when I met my hero Chris. Chris was apologetic, and very knowledgeable. I wish I would have had her as my original stylist! She is a miracle worker! She fixed all of Ashley's mistakes, my hair was left way shorter than I wanted, but it does look great and I have been receiving lots of compliments on my hair. I had written a longer, more in-depth review before and was promptly contacted by the owner. I was offered compensation to remove that review. The review was removed because I felt I needed to be clear that Chris did an amazing job. I did not agree to his offer. However, I was reimbursed for my original hair cut and for future maintenance, which will be done elsewhere. A company should not be offering compensation to remove reviews, they should be making sure they are providing the level of service their ratings indicate they have. There is a lesson to be learned here, I should have asked for a more experienced stylist, I should have read through these reviews better and I should have asked the original stylist more questions before allowing her to cut my hair. And I will never rely on Yelp ratings again. read more

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I had an appointment. Robyn was her name. I came in with my hair and it Needed Some Loving. Who knew the main colour was to blame. And Not to mention, I Needed someone to help care for it!!! I may this thing she does SO WELL!!! She is so easy to speak with and sharing my secrets!!! Please , Don't forget, she doesn't Tape the appointment. And I'm just sharing my fun!!! read more

Tangles was a lifesaver after I waited til the last minute to book a pre-wedding hair appointment (and could only make it after my 8-5 job). Brandi is amazing! She gave me baby lights as a last-minute effort to fix my box-dyed, grown-out roots. She stayed late to ensure that everything would turn out perfectly. read more

I've been going to Tangles for almost 20 years. Julie Ruben is my stylist. Janelle, does my nails and pedi, they both do a great job. The shop is always clean and they are very professional. read more

I love my new hair!! I found Tangles Salon through Groupon and purchased a package from it that included a haircut, deep condition, and style. My stylist was Ashley and she was fantastic. Very kind, fun to talk to, and she did a great job with my hair. I showed her 2 pictures of what I wanted for reference and she recreated it perfectly, making sure I was satisfied during the whole process. I definitely recommend coming to Tangles Salon! It's very inviting and gives great results. read more

Sherri, Kris and Janelle are fantastic. They are Professionals at their work‼‼ Always look forward for my appointment. Thank you read more

I highly recommend Dawn! She's awesome!! She provides the best consultations and education when it comes to your hair.

I was referred to this place by my physician, I was excited To get my hair done here, because it looked like a nice saloon, what a huge disappointment I arrived at my appointment time and sat there for 50 minutes and still did not get my hair done. Being my 1st time there and thinking this was going to be the place to go because of the word of mouth, it was my last time. After the receptionist advised Michael that I was there he continued to work on his client and didn't even bother to acknowledge me that he was running that late.. Anyone, if you're looking for a new salon skip this one,, horrible client service. read more

Been looking for a new hairstylist and I'm happy to say that Crystal Mesa is amazing!! She's a miracle worker came in looking a mess walked out very happy!!! read more

Tangles Salon - Hair Stylists Near Me - Rancho Cucamonga, California

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