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    Tapioca Express

    3.1 (172 reviews)
    Open 11:00 am - 7:30 pm
    Updated 3 weeks ago

    Order Tapioca Express Takeout or Delivery

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    TAPIOCA EXPRESS ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Outdoor seating
    Good for kids

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    Pieces of friend batter and French fries

    I go to Tapioca Express regularly. I normally order the crispy chicken snack. This time the bag was 3/4 full with chicken, and the bottom 1/4 was just full of fried batter pieces with a couple of small French fries mixed in. The top pieces were hot, but the bottom pieces were warm. I'm guessing that they scraped the bottom of the container to fill the bag. I brought it back and showed it to the girl at the counter. I couldn't fully understand what she was saying, but I got the gist of her explanation. I think what she was saying is that I got the right amount of chicken and that I should expect some batter when fried. I think that's what she was trying to get across? She wasn't apologetic at all, argumentative. She never once bothered to ask how she can make it right. I didn't want a new bag of chicken, or anything in return, I just wanted to bring it to her attention. I explained to her that I've ordered chicken snacks from other Tapioca Restaurants, but have never gotten this much pieces of fried batter in my order. But she continued to argue with me. So this is why I decided to write this review. No way to run a business. I just told her that I won't be returning there anymore and that I'll take my business elsewhere.

    Crispy popcorn chicken. Thai Tea, Brown Sugar Frosti

    My kids enjoy coming here after schoo, food and drinks are always good. We order online most of the time and its always ready when we come in. Isa is very friendly and welcoming and always has a smile on her face even when she gets busy with the flood of kids from the neighborhood. Place is always clean with plenty of seating inside and out.

    Failed! Combination Yogurt Frost without the fruit topping.
    Sarah B.

    Soooo I guess if you order when they are in a rush they don't care to put and the effort in getting the order correct. When I called and asked if the recipe changed, because we only order yogurt frost at this location. I was told that if they are in a rush, they probably forgot. But that when I come back just ask for the fruits. Wow! When I come back? NEVER, new owners have turned this place into a hot mess. So disappointed and feeling ripped off!

    Crispy Chicken Combo
    Jennica S.

    I did not fancy this TapEx location at all. My sister was craving their crispy chicken, and on certain food-ordering apps, only the Bonita location seemed to be processing food orders. I would've ordered from the Eastlake location, but to add to what I had said, this location was only doing drink orders. We placed an order for two crispy chicken combos and one crispy chicken snack. The positive is that the black tea and taro tea with boba were good. The negative was that the food was not satisfying at all. I'm used to TapEx combos coming with a side of vegetables, a crispy/runny egg and white rice. I was surprised when I saw minced pork, a hard boiled egg (it is also not a white egg), and non-white/sticky rice that I am used to as an Asian that frequents visits are TapEx. I was so confused on what the minced pork was that I actually called the restaurant to ask. The first person to answer sounded like an older woman that didn't speak English as a first language. She sounded rude and just passed the phone to her coworker (without warning). I had to explain myself and ask questions all over again and he explained what it was. I'm not sure if this is the new norm or this particular location's take on their meals, but it was not enjoyable. The quality of the food was lackluster and the taste was questionable. Craving not satisfied.

    Tropical Fruit Tea
    Anaya A.

    Had an amazing experience with Isa today she was so sweet and remade a drink for me and she didn't have to! She went above and beyond and everything was amazing!

    Honey dew snow bubble with STEELWOOL.
    Joanne S.

    My bf, my 2yr old daughter and I ordered 3 drinks and an order of crispy fried tofu here at tapioca express bonita. I'm almost done drinking my drink which is Honeydew snow bubble and found a piece of steelwool inside my mouth as I was sipping the drink and chewing the boba (tapiocaballs).. got scared and took away my daughters drink (she's drinking a M taro boba) and worried that she might also have steelwool on her drink.. this is the 2st time it happened to us, so unacceptable because what if my 2 yr old is the one who has it on her drink and swallowed it? Update: I just called tapioca Express in bonita to tell my experience and the guy I talked too said "they dont know how did the steelwool got in my drink, and that they only use steelwool to clean their pots and pans not the blenders. So I told him that maybe it got stuck in the pans where they cook their boba balls and that's why its inside my drink, that probably the steelwool was in the tapioca balls and he told me that they dont use steelwool to the pans they use to cook their boba balls..wth he just said they only use steelwool to clean their pots and pans. Never again tapioca express bonita Rd.

    Crispy Chicken
    Karla L.

    We like ordering the spicy chicken and spicy calamari from TapEx and I even wrote on the note "extra extra spicy" then I got home when my dad was about to eat it, it wasn't spicy. It was just plain chicken. I usually check before I leave but I should've known and double checked.

    Crispy Chicken
    James P.

    I didn't know this places served fried tapioca breading. I swear I thought I placed an ordered for crispy chicken

    BURNT GYOZA !! I can't believe who ever served these thinks they can get away with this. What a shame.
    Robin S.

    BURNT GYOZA. What a shame. All 10 gyoza wans burnt. I've been ordering here through uber eats for 5 years. Who ever served this, be ashamed of yourself.

    Rose Tea with NO boba

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    11 years ago

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    Kyle L.

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    9 years ago

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    Kyle L.

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    14 years ago

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    Kyle L.

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    14 years ago

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    Kyle L.

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    383
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    12 years ago

    Helpful 1
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    11
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    9

    11 years ago

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    Kyle L.

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    14 years ago

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    10 years ago

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    Kyle L.

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    10 years ago

    Really slooooooooooooooooow service. Took a good 15 minutes just to prepare some chicken snacks. There was no line.

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    13 years ago

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    12 years ago

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    Page 5 of 5

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    There are some problem areas in this venue. Not enough…read morepeople working. The structure of the very system they have in place. How clean the restaurant looks. I never point out the vibe, but on a Saturday night, the lack of vibe was concerning. Food wise. Mac and cheese, 3/5. That's a lot of corners being cut to make this. Tritip. 4/5. There was bit of uncomfortable burnt flavor on it. Like bit too much. Beef ribs. 5/5. This one was great. Overall, between 3 or 4 stars. I will go for 4. Also, can you give us an option of having bbq sauce on the side and table salt on every table?

    I was really craving beef ribs, so after a friend mentioned Lil Alex BBQ near the hospital, we…read moredecided to make the 45-minute drive and place a to-go order. We ordered before our friend, and the cashier initially told us the wait would be about 20 minutes. Since it was Father's Day and I wanted it to be a nice celebration, I waited patiently. Thirty-five minutes later, our friend had already received his food while we were still waiting. After more time passed, I asked the cashier about our order. She said she would check on it, but never followed up. As she was cleaning a table in front of us, I asked again because it was obvious she hadn't checked. She eventually went to the kitchen and returned to tell us that our beef ribs hadn't even been cooked yet and it would be another 40 minutes before they were ready. At that point, after waiting more than an hour, she offered pork ribs instead or a refund. I chose the refund. What disappointed me most wasn't just the delay--it was the lack of communication and customer service. No one proactively updated us, and it took repeated inquiries to find out the status of our order. After spending over an hour waiting, I left frustrated and disappointed. Unfortunately, a 45-minute drive each way and over an hour of waiting resulted in a very disappointing Father's Day experience.

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    Monterrey Ribeye Burgers

    Monterrey Ribeye Burgers

    3.8
    (46 reviews)
    0.3 mi

    Dinner dates with friends and parking is a large lot We had…read morefind the door it's on the back side of the building It's was getting cold and doors were open when we walk in. It's a good size inside with very tall ceilings We were seated and I kept my jacket on at first Menu was sample and we all ordered 6oz ribeye cheese burgers you add what like. I wanted tomato & lettuce Serrano salsa I sunk my teeth into a dam good burger Everyone was happy at the table Fries came with our order too we had truffle fries Yum And onions rings but there wasn't enough Rings 4 ribeye cheese burgers done perfect The bar is separate Irish Republics We ordered at the bar 2 Guinness on tap A good beer I like Guinness in tap But I had a pineapple Jarritos soda And agua fresca Music was setting up so we stay for the music It got better as the song were sung The a small band came out too It was good Service was great here very friendly It's great ribeye burger

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    Monterrey Ribeye Burgers
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    Victorinos Pizzeria

    Victorinos Pizzeria

    4.0
    (144 reviews)
    1.7 mi

    Came here for that 2 slice pizza and a drink deal and then saw that they also sell subs. I got the…read moremeat lover and the 4 cheese slices. The pizza was good, thin, and it was nice that they warm it up for you too! I got the machado sub and damn that thing was crispy, massive, and meaty I'd get it again. The spot is definitely small, and don't have many seating. The soda machine is right next to a table that a family was eating at. It was awkward when I was getting soda because I almost touched the homies dome. Lol I'll be back to try some more subs!

    I placed an ASAP order through ChowNow, which was very easy to use. I ordered the Seau Family Meal…read more($55) with the Godfather pizza, Parmesan wings, Caesar salad, and Alfredo pasta. We also added a meatball sub. The order was placed at 11:42 a.m., and I received a notification that it would be ready at 12:29 p.m. My only suggestion is that the app clarify that family meals require additional preparation time. When I see "ASAP," I typically expect something closer to 20 minutes, especially since I was only a few minutes from the restaurant. Setting that expectation up front would be helpful. We arrived around noon, and while waiting, I ordered two pizza slices to go so we could try other flavors--a Bonita White and a Meat Lovers slice. The staff let me know my online order would be ready closer to the 12:29 time shown in the app, which was completely fine. I waited in my car and returned at 12:29. At that point, they said they were just waiting on the meatball sub, so I took the pizza slices to the car and came back. The sub was ready about 10 minutes later. Unfortunately, I didn't check the bags until I got home. That's when I realized the Alfredo pasta had been replaced with marinara pasta, and I received a Margherita slice instead of the Bonita White I ordered. I was disappointed by the quality control. While I could have checked everything before leaving, if this had been a delivery order through Uber Eats or another service, the mistakes still would have made it to the customer. I didn't want to drive back since it wasn't convenient, and the restaurant was busy. I mainly wanted to share this feedback because I think paying a little more attention to order accuracy would make a big difference. The food itself tasted great. I really liked the flavor of the red sauce. The garlic knots were a little overdone, but I was able to trim off the darker parts. The Parmesan wings had good flavor, though I personally would have preferred them a bit crispier. A few minutes in the air fryer fixed that easily. Overall, the food was enjoyable, and I'd be willing to give them another try. I think dining in might provide an even better experience.

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    Inside
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