Food and service is great but I got a crispy chicken combo and regular milk tea and it came out to $20.13....very pricey for the amount of food you get, kinda regretting not getting Chipotle near by for more food and half the price. read more

I like going to Tap Ex for quick and inexpensive milk tea. This location has the best combos compared to the other locations because they come with canned corn and edamame and not just rice. It also comes in eco-friendly packaging. They're open during COVID, but of course, just for takeout. Social distancing is enforced, there's hand sanitizer, 3 customer limit in the store, and employees wear masks. read more

Tapioca Express - July 2020 - Coffee & Tea Near Me - San Diego, California

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I don't think Alexis deserves her job. She's very extremely rude and unprofessional staff. I understand every job is different and yes it wasn't the most desirable position ever, but it's still a job. You are still expected to perform to the best of your ability and that means being nice to the customers. read more

Tapioca Express - Coffee & Tea Near Me - San Diego, California

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The popcorn chicken here is good but the drinks are just okay. The regular oolong tea was great though. Really spicy chicken and dumplings this time read more

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loveddddd their caramel boba and calamari rings. the owner was super sweet!! haven't really liked sd boba spots but this is a gem read more

Tapioca Express - Calamari rings and caramel boba - Coffee & Tea Near Me - San Diego, California

Great drinks and happy service. Lively atmosphere that's full of joy. Simply put it is an enjoyable experience with nothing bad about it. Will frequent this place quite a bit. read more

I have been coming here for YEARS and Vanessa and the rest of the team are absolutely AMAZING! I like the fact that the drinks and food are consistent and Vanessa even has my orders memorized. Great customer service! read more

The service here is always amazing. They have the best fried snacks and always adjust my drink to my preference I feel very welcomed every time. read more

I love this boba shop, the orange interior makes me want to keep coming back for more and the service is beyond incredible. Even on busy days they bring out my drinks fast. Not to mention how delicious all the drinks are !! Top tier read more

Way too expensive and not very good boba milk tea. Sucks bc the area is nice. Places around are also expensive but taste better

Tapioca Express has some of the best customer service around. Every staff member is incredibly nice and inviting, making each visit a pleasure. The popcorn chicken is my absolute favorite - always crispy and flavorful. Every type of boba I've tried has been great, and upgrading to a large for just $0.59 is totally worth it in my opinion. Highly recommend for both the food/boba and the friendly atmosphere! read more

I do love me my low sugar milk tea made from black tea which was the reason I ended up here. I had the regular milk tea with no boba and 1/4 sweet. It was a good drink, not to sweet, just the way I like it and with a good subtle black tea flavor. It was creamy and milky and quite refreshing. It did need more ice however because it melted really quickly, so I had the you lady put more in it before I hit the road. I did not stay long given they were playing their music quite loudly. Normally, It does not bother me but this time I was in the mood for piece and quite while enjoyed my milk tea. This location seems to server a younger crown, not that there is anything wrong with that. The two young girls running the store were cool and full of energy. read more

Tapioca Express - Regular Milk Tea (Black Tea) - Coffee & Tea Near Me - San Diego, California

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This review is only for the food. This is by far my favorite TapEx. It definitely has changed over the years BUT still my fav. I always get the extra spicy crispy chicken combo w/ green tea & French fries (extra crispy) & cream cheese wontons. They need to bring back their chicken wings but overall I'm never disappointed! The line can get pretty long so I order pick up on Door dash. read more

Good customer service and perfect locations 4 stars because they don't any of the yogurt frost drinks and it's kind of small inside not many seats available. Usually order the frost drinks here and the crispy chicken. The slickness isn't consistent but no complaints here. I always get the extra spicy. Sometimes it's hella hot and sometimes it's just right. They have extra dipping sauces; ranch, sweet and sour, buffalo and I forgot the rest. Lol. Def will come back when I have my boba cravings. read more

The lady working the front always has the best attitude! Boba is good too! :) :) :) :) read more

Tapioca Express - Pudding milk tea - Coffee & Tea Near Me - San Diego, California

My go-to boba place! They have really good snow bubbles -- my favorites are lavender matcha, almond milk, and chai vanilla. The normal milk teas are yummy too, I just usually prefer snow bubbles. Their boba is pretty good, I've had better but I've definitely had worse too. Surprisingly, I haven't tried any of their food yet, perhaps I should. Given that it's located in College Area, it gets pretty busy on weekends and sometimes even weekday nights, so just keep that in mind. It's kinda small inside too, so maybe don't expect to sit down and enjoy your drink if you come during peak times. Been coming here for almost two years because I live within walking distance, and I'm sure I'll be coming here until I move away! read more

Absolutely terrible customer service!! The older lady is SO rude. Short with customers. Not a smile on her face. Mediocre food and drinks. The least you could provide is good service. I'm never coming back and will be telling others about my experience read more

Says it's open until 11 but was closed before ten. Lame, hopefully they correct their hours.

This location is the best of the ones I've tried. The folks working here are always friendly & helpful. Their teas are yummy & food is good too. A few of them even know my name & faves to order. They are still open-despite Apple Maps error listing them close. Please go & support this location! read more

Great and fast and the best passion fruit flavored snow bubble! The flavor is always reliable!

Best Boba In Town with EXCELLENT service definitely recommended this place if your in the area

Teas and slushes are good not watered down. Squid balls and crispy chicken are on point coulda been more spicy. Customer service is really good and fast and also nice! Would be seeing me back here again! read more

I have visited about 4 of the locations in San Diego. This location is just not that impressive. Service was normal as you ordered your items, they charge, gave you a number..no other words exchanged... The food was really upsetting..because all I order is crispy chicken, and they don't taste fresh at all...not even close. If you eat chicken a lot, you will know the gross aftertaste of the fired chicken. Been there twice, order 5 ordered, toss out 3 orders both times...I'm done. Never going back. read more

I didn't even make it inside. Whoever I talked to owner/manager male. I understand with the COVID-19, they should be more organized&informative. I called& was told I couldn't make a phone order even though I was outside, but gladly will help me quickly. I noticed there was a line, I called back& asked the same person if there was a line to order because I have a newborn&5yr old in the car &I don't want them waiting long. He said no line, those people are just waiting for their drinks. I walked up &the line was to order drinks.. so not only did he lie to me to get my business, but the customer in line said no one even came out& checked to even know there was a line. This is why I stick with the Convoy location. Or better yet, I went down the block to ShareTea. No line, no lies &the lady there was super friendly&helpful! They even got a reward program. read more

Really good drinks and snacks here! I love all of the drinks I've tried and their chicken is great! Will definitely be returning(:

I love this place... Boba boba and more boba. The crispy chicken is it. You got to try it! You will always want it once you try them. Vanessa is the best great customer service! read more

I love the fried Tofu from TapX... But this location does not serve the same fried tofu you get from TapX on Convoy. It's just plain! And I thought franchises suppose to have the same food... very anno read more

Tapioca Express - Fried Tofu here is NOT the same as Fried tofu @ the TapX on Convoy... Why !!? I thought franchises HAVE THE SAME SYSTEM AND FOOD!? - Coffee & Tea Near Me - San Diego, California

In regards to costumer service, they always do their best at welcoming you through the door, thanking you when you leave. Cashiers are always very accommodating, for instance; I wanted an almond icy (which only exists as a snow), even though it was an uncommon request they found a way to make it for me. I'm here often as i'm on campus, the manager is always super sweet! As someone who also works at a boba shop this place does it all great! read more

Spicy tater tots w/ sweet & sour sauce are life Can never go wrong with their pineapple ice with boba. Every time I come to this place the girls are really friendly & they get my order just right. Perfect spot for a refreshing drink & snack on a sunny day, which in San Diego is basically every day read more

Tapioca Express - Pineapple ice w/boba.. Perfect! - Coffee & Tea Near Me - San Diego, California

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Pretty good place to get Boba drinks. We always go for the snow bubbles =) The snacks are pretty good too. Honeydew snowbubble and peach snowbubble are amazing =D Nice location - College area (SDSU) Sad there is no Taro snowbubble =( Small seating area read more

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Been coming here for years and have never had a problem! This location is smaller than the rest, but I think it's perfect. The ambiance is very casual, people come and go quickly, and it's just a one stop shop for a quick boba fix. The cashiers/employees are quick, friendly, and courteous. Parking outside can get hectic during lunchtime, so try finding a spot over by the grocery store and walk over to save you some stress. read more

Tapioca Express - Large milk tea with boba. - Coffee & Tea Near Me - San Diego, California

Not as big as the Convoy location but I don't mind going here whenever I'm in the area. Yes, it is dirtier than other locations (sticky tables, dirty floors and avoid touching the door, if you can). The crowd is younger, since it's near SDSU but the girls who work are are always very nice and friendly. My go to is always the Passion Fruit Green Tea w/boba & rainbow jelly. Disappointed that they don't have yogurt frost, like their other locations, but their other drink options make up for it when I'm in the mood for something different. Love that it's located in a strip mall with lots of good restaurants/eateries so that when I'm done eating, I just walk across the way for some boba. read more

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Disappointed on how much Calamari they put on the order. I normally get much more at the convoy location... the bag looks half empty.. they said the batch is "large" when its not even "large". Never again stopping by here for food. Its not even crispy as said on the menu... read more

Tapioca Express - "Crispy Calamari" - Coffee & Tea Near Me - San Diego, California

So gross! A grain beetle flew out of my bag of food when I set it down on the table! I killed it and when I asked for a refund of my unopened food they said no! So I showed them the beetle and they got mad at me and re-stated that they don't give refunds!? How can you not refund your customer over something so disgusting? We spent $29 and left with nothing. Wow. So messed up read more

Good! Crispy chicken and ranch was really good. Spice could be spicier for each level. Thai tea drink was good, not watered down nor powdery. read more

Love this place! I really enjoyed my tapioca milk tea with extra boba, and I'll definitely be back to try their boba again! Also a beautiful space to sit and chat with a friend or get some work done. read more

The first time I've ever visited a boba shop was the Tapioca Express in Convoy so I'm always grateful that one opened up near SDSU closer to where I live. Due to nostalgia, this place is always the first place I think of when I'm craving boba drinks. The food and drinks are always inconsistent. Sometimes chicken is too dry and sometimes juicy. Same with the drinks. Sometimes the drink taste great and other times taste bland. But it doesn't matter, tapioca express will always hold a special place in my heart. read more

LOVE LOVE LOVE good basic boba place with good snakies too! no seating but just take to go

The service here is great! Very fast and efficient. While I was completing my purchase, they had the drink already made and waiting for me. I ordered a Milk Tea with boba - the drinks themselves are mediocre at best at this location. Another bummer is the sides included in their combo meals, you get corn and edamame whereas at the other store in Convoy they come with a fried egg and mixed greens. I am glad they opened a store here though, it's at convenient location to quickly stop by to grab a drink. Plenty of parking here so it never takes me a long time to find a spot. read more

Tapioca Express - Regular Size - Milk Tea with Boba - Coffee & Tea Near Me - San Diego, California

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Nah. This location is nasty. I ordered a mango milk tea and it came out brown. Nasty. Tasted like a mixture of different fruits but not mango. I asked the girl who called my name out to switch it for a Thai tea cuz I didn't like it. I was happy they were able and willing to do it. I went up again to make sure they didn't add boba and the Asian girl at the register responded by saying, "just so you know, we're not allowed to do that." Me: do what? Asian girl: switch them out. Because the Thai tea... Me: what? Costs LESS than a mango milk tea? Lol Asian girl: yeah. Me: LOL okay?? Thank you for the information! But I still got my drink switched out didn't I? You could have just left it at making sure there was no boba and I wouldn'tve made you look silly in front of your other customers. Don't try to guilt trip me because you're trying to pass off some brown mystery drink as a mango milk tea, friend. read more