"He is an amazing doctor. He truly cares about his patients and their health. I appreciate his…read morekindness, professionalism, and the time he takes to listen and help."

Rude front office . Forget appointment time. They bite off more than they can chew…read more Went early filled out paperwork way before appointment time, waited 30 minutes still couldn't see Dr. There were 2 people ahead of me. Small waiting room. Had to wait in the hallway. That's what these Dr's do. Just bring them in and make them wait . They ain't charging my insurance company for this BS.

found this place that opens 7 days a week, 10min from the house. as we've just moved to this area…read moreand need to find a new doctor. also needed to get my coughing checked out fast. all other doctors have a long wait schedule. loved it opens 7 days a week and welcomes walk-ins, what a concept?! came in twice so far, both time were walk-in and greeted by the front desk staff and waited about 30mins before I was seen by PA on duty. 1st visit was with Amy, who assessed my symptoms and prescribed antibiotics and cough medicines for my cough. I took the medicine and recovered after I finished the medicine. Amy was very friendly and answered my questions on the doctors and clinic/office operations. 2nd visit was for my pain at the back of the ankle (achilles) for almost 3 months. Don walked in with a huge smile and very friendly and checked my foot and found a bump at the back of heel that needed x-ray to confirm. (when I saw my podiatrist twice in the last month, he didn't even notice it). only problem is the x-ray order form had a wrong address that I ended up driving around to find the correct location. I've decided to make an appointment with the MD in the house to see if I can change my PCP to this location for convenience. earliest appointment is 2 months away, hopefully this is bc MD is on travel, and not a typical trend for scheduling. but at least the PAs were knowledgeable and the staffs were very friendly. So happy I've found this place w/in 10min. from my house.

I had an extremely unpleasant experience with John at the front desk of Total Care Walk-In Clinic…read morein Eastvale on Aug18, 2026. John was very impatient, rude, and unprofessional. While I was trying to explain my situation and ask for help, he repeatedly interrupted and cut me off before I could finish speaking. He showed very little patience and seemed completely unwilling to listen or provide any assistance. This kind of attitude is unacceptable for someone working at the front desk of a healthcare facility. Patients come to a clinic because they need help, and the very least they should receive is basic courtesy, patience, and respect. Based on my interaction with him, John needs significant customer-service training before working in a position that requires direct interaction with patients. I hope management takes this seriously and ensures that patients are treated with the professionalism and respect they deserve.

I enjoy going to this clinic no matter what anyone says .... they have a lot of patients and due to…read morecovid-19 I have been receiving calls to check up on me I am great full to Doctor Iqbal and the riverside location workers to the billing department thank you for your help

I went to this allergy doctor for about 1 year and a half and it was such a waste of time and…read moremoney! The shots I received to "better" my allergies did not work and I continued to get hives on my face and when I would tell the doctor about the hives he would give me ointments that would help with the hives but he never really got down to the problem as to why I was getting them! Don't go here unless you really want to waste your time and Money!!!!

Dr Faro Oweisy has great bedside manners. He is full of experience. And explains everything.. very…read morerare these days. Very pleased with the service.. just remember tho they are an office and not an emergency facility, so if it's an emergency, go to ER. This office is great if u can't get an appointment for ur child an u want to see a Dr without it being an emergency situation. Many people think urgent care is for emergencies but it's just a place to see a Dr if yours can't see u that day.

The staff was nice but the doctor was rude, condescending, and misdiagnosed me putting me on…read moreunnecessary antibiotics. I won't be returning.

PA Hailey Rutledge is such an amazing provider! I saw her for the first time a few days ago and I…read morewas so happy with my care. She truly took the time to get a thorough history from me, about my complaints and about my health overall and she did a very thorough physical exam on me too. I came in with so many complaints, as I was dealing with a lot and also had not had time to see a doctor for months, and she truly was so patient with me and gave me her time. It is tough finding practitioners these days who actually give you a through visit, and who actually think critically and consider different differentials, since usually they are trying to just get to the next patient. So I was definitely very much in awe of PA Rutledge's patient care skills. We definitely need more providers like her in the medical field. My experience at the clinic was overall great as the staff were all very nice and I was seen in a timely manner upon arrival for my appointment!

I rarely leave negative reviews, but I feel compelled to share my family's experience with Patricia…read moreGreco, NP-C, and Citrus Valley Internal Medicine so that others can make informed decisions regarding their healthcare. My father was recovering from a leg amputation due to complications from advanced diabetes. At the time, he required dialysis three times per week, ongoing medication management, and transportation assistance to attend his treatments. During a scheduled appointment, my family requested assistance with obtaining necessary diabetes and blood pressure medications, as well as help submitting a transportation authorization referral required by his insurance carrier. We were advised by Patricia Greco that she could not assist with certain medication and referral requests. Because this did not seem consistent with what we had been told by the insurance company, I contacted the insurer directly. The insurance representative worked with the provider's office and informed me that the office had verbally agreed to submit the transportation authorization. Unfortunately, we later learned that the authorization was never submitted. At the same time, my father's blood pressure medication was never received by the pharmacy despite it being discussed during the appointment. I personally contacted the pharmacy multiple times and made several attempts to reach Patricia Greco's assistant, Carolina. I left detailed voicemails requesting assistance and explaining the urgency of the situation, yet I never received a return call, update, or follow-up. For a patient recovering from major surgery and relying on life-sustaining dialysis treatments, the lack of communication, follow-through, and urgency was extremely concerning. Our family felt abandoned during one of the most vulnerable periods of my father's recovery. I understand that healthcare offices are busy and that mistakes can happen. However, when patients with serious medical needs are involved, timely communication and follow-through are essential. In our experience, those expectations were not met. Based on our experience, I cannot recommend this provider or office. We felt that obtaining basic assistance required repeated phone calls, involvement from the insurance company, and significant self-advocacy during a time when our focus should have been on my father's recovery. I hope this feedback encourages the office to improve its responsiveness, patient communication, and overall coordination of care so that other families do not experience similar challenges. -- Jesus Gonzalez Concerned Family Member and Patient Advocate

Parking is probably my only issue. Get there early or park next door…read more As a first time mom Dr. D'Sylva & her staff have always my questions and concerns. Making an appointment is easy and they have an online check-in process to avoid paperwork at the office, its super convenient if you have a baby or toddler so you're able to fill out at home. Yes the office may have some paint coming off the wall but don't let stopping you from seeing them!

I'm a former patient of Dr. D'Sylva, and like many other male patients of hers I was circumcised…read more This is a cruel, barbaric and unspeakably horrible practice but what made it so egregious is that from the moment I could speak, I communicated my intense never-ending pain. Rather than addressing my concerns or treating me with dignity, she opted to put them to the side, deflect or just ship me off to a Urologist for other problems I had. It does not require Sherlock Holmes to investigate the root cause of my torment - she botched my circumcision and chose to not accept responsibility. She denied me dignity, my human rights and my right to a healthy sex life.

Very nice doctor with pleasant bedside manners and listens to your concerns. Are able to get you…read moreappointments in very quickly. I had a wait on my first consult bit. His staff was great and super friendly and took care of me very well. I never been to a doctor who takes you exactly on time always, if they do you should worry about the doctor rushing patients. Sometimes some patients require more time the others based on their severity of their conditions. Would you rather be rushed out or a proper visit.

Every single time I've come here, the experience has been the same: long, endless waits and a…read moredoctor who rushes through visits so fast it makes me wonder why I was sitting in the waiting room for hours in the first place. It feels like they have zero respect for their patients' time or concerns. Beyond the waiting 1.5 hours in JUST the waiting room for a follow up, then another 30 minutes in the exam room before the dr comes in, the worst was when I was scheduled for an endoscopy. I checked in on time, expecting maybe a short delay (because things happen in healthcare). Instead, I sat in the main waiting room for over 3 hours. Not pre-op. Not being prepped. Just in a crowded lobby, staring at the walls, with absolutely no communication from staff. After three hours of this, I finally got up and left--completely frustrated and over it. Honestly, I should've walked out sooner. I got rescheduled for the next week, as the very first patient. When you do finally get taken back, the procedure area is no better. They make you power down your phone in front of them and show them that it's turned off. I understand phones might not be allowed during procedures, but here's the issue: after they take your phone, you're left sitting in pre-op for up to 2 more hours with nothing to do but stare at a blank wall. No updates. No reassurance. No communication at all. No sense of time. Just isolation and waiting. It's incredibly inconsiderate, especially for patients who are already anxious. I have a baby at home, and my time is not disposable. I can't afford to waste entire days sitting in waiting rooms and pre-op holding areas with no explanation, no updates, and no respect for the fact that patients have lives, families, and responsibilities. Add to that a doctor who doesn't take symptoms seriously ( and asks over and over about someone that was just asked about 1 minute prior ), and it's a recipe for patients to feel dismissed, unheard, and neglected. Healthcare is already stressful enough--you're usually going in because you don't feel well or because something is wrong. The last thing you should have to deal with is a system that treats you like an afterthought. Every visit here has been hours of wasted time, rushed interactions, and the sense that patients' concerns just don't matter. If you're considering coming here, know what you're signing up for: long waits, minimal communication, and a doctor who seems too busy (or unwilling) to actually listen. I would not recommend this practice to anyone who values their time, their sanity, or being treated with basic decency.

The service here has been hit or miss. The first person I talked to when I tried joining this…read morepractice was a bit impatient and unhelpful when I tried asking logistical questions about signing up with my PCP. Then she got my email address wrong when I tried to sign up for the patient portal. When I called back I spoke with Gwen, who was super friendly and helpful. She corrected the error right away. I arrived early for my first appointment and was taken in at a decent time but it took a while to actually see Dr. Virk. When I met him, he seemed very knowledgeable and patient with my questions and concerns. He seemed like he actually read through the thick patient intake packet I completed. He was warm and genial. He didn't seem to be in a huge rush to get me out of the door. I was pleased with my experience, and felt that the wait was worth it. When I got my lab work done, I messaged Dr. Virk but never received a response from him, only from his staff stating they had sent the message to him. When I tried to call, I left a callback number after a long wait and was never called back, though the automated message stated I was next in line. I left another message on the patient portal explaining this and my availability in trying to schedule an appointment. I did receive a call and voicemail the following morning. When I called back, I immediately received an answer and was able to schedule a phone visit within a few weeks. My previous doctor's office allowed people to schedule appointments online through their patient portal or via text, which I found helpful. I do wish this was the case with this office. I also wish I could see after visit care instructions and information on the patient portal, as I can be forgetful with verbal instructions and would like to be able to refer back on the specific directions my doctor has given. Overall, I like this office, but having a more modern way of scheduling appointments and accessing my health data would make it 5 stars.

I just got new insurance -I called to make an appt. For my blood pressure- they told me I couldn't…read moremake an appt because I owed $100 from a deductible from an insurance I no longer have from 2024- I have no problem paying I just wanted to look into it. Maria at billing was a horrible representation of how Dr. Pat runs her practice. This lady was unprofessional, made you feel dumb if you don't know medical terms she was using, raised her voice at me and was extremely rude... I did call the office back to let them know how business is being handled and I it Shouldn't matter if I'm a new patient or old patient you shouldn't be treated like that.

I came in for a screening with Dr. Scott Lee, and the experience was excellent from start to…read morefinish. Dr. Lee is extremely professional, kind, and patient. He explained everything clearly, took his time to answer all my questions, and made the whole screening process feel calm and stress-free. I felt truly cared for and confident throughout the visit. It's not easy to find a doctor who is both highly knowledgeable and genuinely attentive - Dr. Lee is exactly that. Highly recommend!

Ever since I first met him I felt a sense a calmness, immediately in his presence. He's so…read morethorough, honest and patient. Also, unbelievably knowledgeable. Always asking for consent and personal feedback such as: feelings, thoughts, unlimited of questions. Dr. Lee is genuinely out for us the patients and our best interest. I've met with multiple other GI Docs and left feeling disregarded, minimized, disrespected, confused, and quite frankly treated like a dollar sign. I honestly have never felt more seen and comfortable with Dr. Lee. I don't have one bad thing to say about him or his staff. I highly recommend him! A shout out to Yasmeen. I'm always emailing and calling her, she's so nice, very knowledgeable, patient with me, and so understanding. She works very hard and is on top of everything. I always get a fast response no matter what. Even though it's probably not necessarily her job she always helps me. Not once has she made me bad or an inconvenience to her. She's super friendly, down to earth and still professional. Thank you so much. We need more cool peeps like you and Dr. Lee respectfully of course in the medical field.