Most new staffs are rude and don't respect customers. This store used to be a nice one now it got changed. Won't come back again.

I recently bought a coffee maker. I went to use multiple gift cards to bring down my total amount and the cashier was rude and huffed about it. As if me using gift cards to pay for an item was an issue. It felt embarrassing. This was a 200$ item on sale for 140$ and I wanted to use the gift cards I've collected and received in order to afford it, and the girl acted as if I had put 5 million things down on the conveyer belt. I normally go to this store because they have a better selection but lately the team members here have been more rude and unwilling to help. I don't think I'll return to this store unless I absolutely have to. read more

Thanks to all the friendly staff at target at this location for my first mini tree this store is very clean and staff are very helpful Thanks Kevin for helping me get what I was looking for and many others things added to my list which target is one of my one stop shop happy holidays! read more

Target - My first mini Christmas tree - Department Stores Near Me - San Jose, California

I was like- What? Another Target? Why? But I was kidding! I can't have enough Target. T is cool for almost everything. Specially now that they carry produce too. I love their Kitty selection of food. K and F love their Iams food from T! Newer branch so less people somewhat. Easy access to 237 and the 101. read more

Target - Department Stores Near Me - San Jose, California

One check stand open 10 carts in front of me! 20 minutes so far. Just opened another check stand and took people from the back of the line. Don't come here! read more

7 o'clock on Wednesday night 2 open registers 4 self-serve registers, and a line backed up all the way to the gift cards. You would think a big operation like target could afford to hire a couple more cashiers, especially when they have all these people in red shirts wandering around doing nothing. Just two exits down on the freeway is Walmart looks like I'll be heading there next time. read more

I was willing to drive the extra 15 minutes or so to this target because it used to be well stocked and had great customer service, not anymore. Lately they seem to run out of a lot of stock on saturdays; I understand it's a busy day but sometimes it's in the grocery department and I really need an item. There's an Asian cashier in the front of the store who has fake eyelashes and always has this "lights are on but nobody's home" look in her eyes. Today she asked me to lift up a case of water on the desk so she can scan the barcode. This is weird bc every other cashier just reaches the scanner below to scan it, whatever I do what she says. Then when I'm getting my cards out to pay she snaps at me to put my bags away into my cart---um what? So you want me to do your job for you? I felt like saying but instead I said "geez ok" I'm new to the target app so I asked how do I use my 5% discount coupon and she looks at me blankly and goes "what?" At this point I start raising my voice a bit bc I'm so annoyed at being snapped at and rarely have to deal with such a foolish individual. Whenever I see that her register is open I'm going to avoid it like the plague There's another kind of rude Hispanic cashier at this place also (I see that others have mentioned her as well). Target, some people are meant to do stock/other work in the store not customer facing cashiers. read more

12 people standing in line at a self check out and no cashiers WTF..... Target, You need to get those employees off the sales floor and wait on customers at the checkout. Customers have places they need to be, not stand in line for an hour because you all feel customers should ring up their own $hit. You have an employee standing there at the self checkout who could actually be waiting on customers instead you have him apologizing to customers because you are short handed? Customers rather be waited on with fee items in their hand than wait in a long line at self checkout. If you are all have computer issues in self checkout have an employee help those who are waiting in line instead of keeping them waiting. This is "BAD MANAGEMENT & BAD BUSINESS" You all don't know how to operate a store correctly" 100% No Excuse read more

Seems to be a smaller Target, but way less crowded than other locations. Easy in and out experience to get some necessary goods.

Awesome staff and special kudos to Diane! I was shopping at this Target yesterday (during the pandemic) and ran into Diane stocking items. She had a nice cloth mask on and I asked her if Target sold those kinds of masks, since the normal paper ones you find in the healthcare section have been sold out everywhere for months. She said they didn't carry cloth masks but that she's a seamstress and made her own, which she was wearing. She then told me she had some others at home that she'd made and would be happy to bring a couple in for me the next day. I came back the next day and she had 2 awesome masks for me. She wouldn't even let me pay her for them even. I tried insisting, but to no avail. In the end I bought Diane and the team some goodies for their break room, which I hope they're enjoying now! read more

I remember when this Target opened up. For those of us who lived near by it was a GOD send. No longer did we have to go far a way to get out retail needs met. I walked though here on my last visit and it's good to see they are still providing a great service and that the employees are still very nice and friendly. read more

Lifted and carried a heavy freaking dresser all the way to the cashier. These clueless workers....have 4 of the same dressers on the sales floor, all of which are unable to sell. Who the heck does that? Where is management? I had to wait for over 30 minutes for them to figure their sh#t out. All those workers on the floor and in the store and they can't keep their ish straight. They all are pointing the finger at someone else. Should have received a discount... My nephew had to go and get another dresser because the manager couldn't figure anything else. read more

No shopping carts in store and overflowing cart return areas in the parking lots. Two checkout cashiers for 50+ guests - unbelievable!! Poorly stocked shelves. Many shelves a mess. Missing envelopes for greeting cards. I will NOT go back to this Target location! read more

TO THE STORE MANAGER, BILL KLING... Please can you tell is why the "security cameras" in the parking long are fake, especially that big fake one? Honestly, who are you kidding? You make million$$$ every year and yet you can't invest $5,000 to protect our security. SHAME ON YOU BILL KLING. I'm calling you out publicly to address the issue and to answer me directly. And please dot use the excuse of "...we don't own the parking lot..." or "...we've done everything thing we can...". You use FAKE CAMERAS! You have no excuse! Put up a camera on every row. Protect us! read more

The 5 stars are solely for Pauline, who was working at fitting rooms. She was very kind and professional, I know some people can be a pain when they show up last min before the fitting rooms close (me for example) but she was very kind and gave me time to try on clothes regardless. Thank you Pauline. read more

I personally love this target. It seems to be one of those that people never go to. It's right off of 237 so pretty much commuters pass by. This target seems to almost always have the products I'm lookIng for. The managers are really nice & the cashiers are super helpful and friendly. The upgraded their floor plans to look more boutique & it was the best move they made! read more

The previous rating and post was likely because I didn't have to buy any grocery items but my most recent trip was not as successful. They'd literally run out of most of their fridge grocery items and it was pretty limited to begin with. I was forced to buy things but the quality just wasn't good. Of all the items I needed, I'd come to realize they only had 1, maybe 2 maximum, of options and that was it. It was either take this or go without it, leaving me to just buy whatever they had even if I didn't want that brand or quantity. I used the self checkout and I appreciate the lady wiping down each register after use but as she saw I was almost finished with my transaction, she told the next person in line to take my register!! Hello!! I'm not even done! Can you WAIT till I'm done bagging and I'm literally walking away?!?! And when I was bagging, I had my bag on the scanner and the lady just came and started wiping things down even tho I was still there. Kinda felt like she was rushing me out. I had an order waiting for pickup at customer service so went there after. The order I got was pretty heavy so I asked for assistance. Lady said they were super short handed and to use a cart. Ok, THANKS. Only after getting in my car to leave, do I see an employee at someone else's car helping them. Short-handed huh. I just hope you give elderly people a hand if they need it and not say what you said to me. read more

What can I say about Target! Everyone knows that this place is good and evil all put in one place. Spend 10 cents if you don't use your own bag. Well, this applies for the new bag rule in Santa Clara County. Use your own bag, get a 5 cent discount on your purchase! Look at your receipt if you want proof! Nuff said! The 5 cent MAY apply to all Target locations! A helpful tip for those who are unaware of this. read more

Target - Bring your own bag and get a 5 cent discount on your purchase! - Department Stores Near Me - San Jose, California

This Target is super nice. I love the layout. It feels much more open than the Target in central Fremont. It's also super clean. The parking lot was also not that hard to navigate. They have self checkout here too. I do find it a little inconvenient that the team member needs to take your coupons but other than that no issues here. read more

I absolutely love this target! It's so convenient. Its huge, very clean and nicely organized. All the employees are very helpful with good attitudes. You can literally find anything here. They have a grocery section. I have to say they sell the best cherry tomatoes. So yummy and it lasts a lot longer than Trader Joe's. I was so excited to see they were selling avocados for .65 cents each. Yaaay I bought a good amount. They are also right next to the 237 freeway. Oh yeah, they brought back there little food court as well. I'm a sucker for pizza huts bread sticks. Haha. read more

I love Target, but this by far is my least favorite location ever. Unfortunately, this is the only one within miles of where I live so this is the one that I have to frequent the most. Even though it is at a convenient location right off 237, I would rather drive a little more out of the way to go to a different Target all together. This Target is NEVER stocked, there are so many items that they do not carry on a consistent basic. It's not like the items that I'm looking for are very obscure, I am just simply looking for some frozen veggies, Dove body wash, and Garnier shampoo. I would say these are basic necessities for a Target to carry. The store general manager even knows this as he addressed this to me when I wrote a review about my experience. The customer service here is also lacking. Many of the workers just stand around talking to each other when there are many customers to help. Plenty of them also have an attitude problem. There are a few shining star workers here and there, but they are difficult to come by. read more

This store seems to suffer from lack of staffing. The queue at Electronics is growing, and nobody is here to help. We've tried pushing the "Need Help" several times to no avail. (The message when the button is pressed says that somebody will arrive within 60 seconds; we've been here over 20 minutes.) We've also tried asking help from Guest Services and two other staff members who have all been unable to help. The security guard up front was nice enough to put in a call for us. I suggest for electronics going somewhere else; they don't seem to have enough staffing to support the Electronics department, and a number of items require a staff member to open a glass case with a key. read more

This store looks like it's been robbed and they don't care. Most shelves are barren and the store is in general disrepair.

Today was one of the best shopping experience we had thanks to one of the Manager Mike . He went above and beyond and took care of the issue we had made us loyal customers of the Target for sure . Thank you Mike . read more

I had the most amazing shopping experience at the Target on Holger Way in San Jose this evening (11/10/19). I am mostly blind and the customer service I received was above and beyond. Marco assisted me in finding exactly what I needed, checking inventory twice for my very large items. He brought them, and me to customer service and made sure I had extra help once there. Samantha and Evelyn were very pleasant and positive, ensuring I would have help to get out of the store for my ride once I was done shopping. One of the managers (with brilliant blue hair) coordinated with Matthew, who waited with me outside so I was safe while waiting for my Lyft, and then assisted in loading the vehicle. Matthew is new, but you'd think he'd been there for years providing stellar customer service. No one pointed in a direction when I mentioned I had low vision. Employees walked me wherever I needed to go or made sure someone could come to me. I've been to other Targets where employees just answer my questions by pointing in a general direction or speaking very loudly to me once I've said I'm visually impaired. As such, I haven't been to the Westgate location in San Jose for the past three years after several negative experiences there. The employees at the Holger Way Target location are always respectful and courteous. Tonight, my disability accommodations were met in every way. I am so pleased with their exceptional service! read more

I often buy gift card at our nearby Target. The store is well supplied with a variety of gift cards. However, they don't print a gift card receipts confirming the amount with the card. You always need to go to customer service to receive one. Target is the only retail store I've come across that does not automatically prints the gift card receipt to confirm the amount. I like to include it when giving the gift in case there is a problem with the card especially during the holidays and gift card scams you read about. When I inquired about it and suggested that it would be good to have it automatically printed, they said it way just policy. Perhaps the policy should change. read more

I like this target as much as most of them. Thy have a wide variety of household items, electronics, clothing and toys. I get a little bit of everything from here. They are also very friendly about returns which is necessary sometimes. Overall, target is an excellent store and a good place for shopping. read more

WARNING: Do not come here if you expect to price match any item in their store. I tried price matching Walmart.com that was shipped and sold by Walmart. They didn't honor the price that followed every part of their price matching policy. I even showed them my phone and the webpage the scrolled up and down. It was the exact same item but because it didn't come up on their little scanner they didn't want to honor it. Which in targets policy says "nothing" about having to show up on a app they personally have. The target price match policy states it can be verified other sources. So they broke their store policies. Alicia and Lupia identified as the tech department manager and store manager. Gave horrible customer service and broke the policies of their store. Even Lupia was in yoga pants and a twitch t shirt behind the counter at customer service. BOTTOM LINE: The managers here are super unprofessional and do not honor their own store policies. I will never be back, and if your gonna price match as well go somewhere else because they won't honor it. read more

Racist manager, racially profile. Very aggressively. No one rings you up. Always a line for self checkout.

This place sucks, all the associates were walking around dodging customers, only associate that went out his way to help was this older guy name John, and I was prepared to tip him $100 if he found the portable air conditioner that this store advertised in stock read more

Target - Department Stores Near Me - San Jose, California

Bring back Curbside - order pick-up sucks Santa's balls! What is with you Target? How, in the name of all that is holy, do you expect me to come in to your store?! What happened to the pickup lady - is she pulling stock from another Target store. This process does not save any time. I hate Target! Why are people yelling from room-to-room? I do not like people! The returns lady (Kathy) is an angry elf who is clueless about Target policy - I do not need a receipt (you are able to look up the transaction from my Target card). Why are you so loud? She needs to put her thumb ring, and her giant earrings, where the sun does not shine. I thought she just did not like my Indian friend - she does not like anyone! Now Kathy is yelling at me! She wants to make earrings out of my dingle balls! Get it together Target, or be gone with the wind! Merry Christmas everyone! read more

THE WORST TARGET THUS FAR! My wallet was stolen while shopping in the store and spoke with their security manager and she did nothing. She said she was going to check the camera but she seemed annoyed because I told her I was in the store for about an hour so it looks like she just didn't want to go through that and no disrespect but isn't that part of security description? Otherwise just removed all cameras if no one is going to look at it anyways and when I called back, all of the sudden the cameras "wasn't working" she was in a hurry to hang up even when I was speaking kindly and patient despite of my situation at the time. This made me feel unsafe to shop here and I'm a loyal customer here and for them to not help or even have empathy toward my situation was absolutely disappointing. And today, I returned some stuff and the lady at the customer service was very rude and all I was asking was if I could get a cash back and she kept cutting me off. I wasn't persistent or anything all I was saying was how come I was able to do that literally a day before and all of the sudden the "policy changed" overnight Lol. The worst part is I haven't even walked away far enough for me to not hear and she turned around and started talking crap with her coworkers about me and they were all laughing. She was also rude with the person in front of me and everyone behind me was looking at her. STEP IT UP OR LOOK FOR A JOB YOU ENJOY because this customer service ain't it. I live 2 minutes away from this target but I'd rather go somewhere else. The only nice person I've encountered here is the filipina manager. She's always been helpful other than that the other employees need training. read more

Since it's one of the less-crowded Targets, they're rarely out of stock of the items you need! Not the widest selection of all Targets, but it's a super convenient store if you need to get in and get out quickly. read more

PARKING: LOTS of parking, the parking lot is basically all for Target. If you want shady spots then go to the right of Target. INSIDE: this Target is BIGGER than most Targets. STARBUCKS! And their buttery popcorn smells SO GOOD! I haven't tried it, but I am so tempted to try it because they cook it right by the registers so as you're checking out you can't help but smell it and want some. CASHIERS: so far every cashier I've had has been friendly and nice. The latest one was chatty friendly. I was using coupons, and she didn't seem to mind at all. One of them didn't go through, and she was nice about asking if I had used it before, which is why it wasn't working. She didn't pack my items correctly (put the ant killer spray in the same bag as my food), but she was so nice I'll let it slide. HALLOWEEN CLEARANCE: if you want some awesome Halloween finds for next year, go here the day after Halloween for 50% or 30% off some of the Halloween items! Seriously, plan ahead and get some items for next year's Halloween costumes and save some good money. Or get some cheaper Halloween decorations. SPORTS: they sell 49er gear!! We bought a #7 Kaepernick Jersey on sale! They had Warriors jerseys too, CURRY! I so wanted to buy it, but I was spending so much money already I had to resist. They have kids sizes, which is awesome because I tend to prefer to buy the size L or XL in the kids sizes to fit more like a women's S to where it's not super wide like the adult sizes. DEALS: as with every Target, use Target coupons, manufacture coupons, Target mobile coupons, Target Cartwheel app, and your Target Red card for extra 5% off and savings all together adds up. I tend to forget to scan my Cartwheel so don't forget! RETURNS: returns are so fast nowadays they just scan it and it goes back on your Red card. They have a separate customer service counter to the right when you first walk in the entrance. read more

Since they've opened this Target location and seeing it on my drives on 237 I've always wanted to go but never made it until 3 weeks ago when we were in the market to buy an iPad 2. I called ahead to make sure they had a white AT&T 32GB 3G+Wi-Fi in stock and they did. So, we made the drive from Saratoga. The store is very clean, spacious and organized. The staff was friendly. I liked a lot! :) read more

It was the day before Father's Day and as my family was preparing everything we needed for our Father's Day seafood BBQ lunch tradition, we realized that we needed a new grill brush. I went on my Target app and saw that this Target had a grill brush in stock. I placed my order for Drive Up pickup and the order was ready within the estimated timeframe. The Drive Up process was really safe, fast, and easy! It's great that Target has this Drive Up option!! read more

Terrible understaffed location. No one at Guest services even picks up the phone for any help if you have a question or need help with an online order pickup. read more

#1 rated Tarjayyy in the South Bay. I wonder why? I'm thinking it's because it's HUGE. It's super organized. Seems a lot cleaner (probably because of the respectful people who shop here). There's enough parking spots for a concert to take place here. Lots of checkout cashiers open even when they're not busy. read more

The most awesome Target of Targets!!!! I'm really envious of Brocade employees since it's right next door to them, but I came here on a hunt for xmas decoration that was 90% off!!! (Amazing...xmas cards once $5 now 50cents!) I had heard from a friend that not a lot of people know about this Target since it just opened not too long ago, so they had an abundance of everything. They sure do!! It's so big, and it's all in one floor. Everything's clean, new, and well displayed! And for girls, they have e.l.f makeup/brushes here!!! Not all the Targets have that, and it's the cheapest make up tools/products but it works well. They also have a Starbucks in this Target, so you can load up on caffeine and then go shopping in the store for an hour! We had so much fun just wandering the store oogling at everything we want. What an awesome Target! read more

Awesome location right off 237 at N 1st Street, across from Chick-fil-A, Sajj, and more. Two advantages over the other Sunnyvale Target (on McKinley): 1. There's always parking available at this one. 2. It's single-story, so no need to go upstairs to shop. Besides that, it's pretty much the same shopping experience as any other Target. Sometimes products will ring up higher than the posted price (or higher than the online price), so keep an eye out if you're buying a sale item. Cashiers are happy to fix it, but you have to point it out for them. read more