Jordan is awesome. So talented and sweet and cool. Lovely stylist, lovely place. Good vibes.read more

When I called for appt ... I specifically asked for "color specialist" ... I was told Id have appt…read morewith a very experienced stylist. I asked if it was a senior stylist and was told no... but the junior stylist was VERY good with color. I expressed how important that I have someone good. I was assured they were. I came for appt - and stylist was sweet, I talked with her about wanting cool highlights so theyd blend with the gray l had coming in on the crown. I also showed her photos/examples of the cool blonde highlights I wanted - and told her since I pull hair back 99% of the time that the front needed to have more highlights around face/like face framing. And it was just a partial highlight mainly on crown of head. She then had me show her photos again. I felt like communication was clear and she understood. She put me in foils and told me shed be back in 45 minutes. I then tried to listen to a documentary on my phone but there was no wifi. It literally said "no connection" under the CarmenCarmen guest link. I then asked receptionist If I could use the employee one which required a passcode to which she said she didnt know what the passcode was. Then there was another CarmenCarmen wifi link (again needed passcode) - and she said she didnt know that one either. So I sit there just staring at a mirror for 45 min. Not even offered a magazine! I did try the wifi couple more times. I thought it was working but it was still "not connected"... I just gave up. Anyway, I was eventually rinsed out and a toner had to be applied. Which told me its likely hair didnt lift enough. I was still hopeful though. When she removed towel at chair I could clearly see there was no lightness in the front. It looked the same wet - as it did at home - before appt. I waited until it was blown out to see if maybe it was "ok". But the highlights werent even a cool tone. They are golden/ brassy. She asked if I liked it - and I asked if she thought it had a brassy tone to it?!? She said "well do you have any purple shampoo at home"?? I said I did have some purple conditioner - its like a hair mask kind. I didnt want to hurt her feelings so I said "well it looks better than when I came in" bc she "did" cover my gray with brown and that was ok - but in my mind Im thinking its deff not what I was expecting/wanted. The highlights are not fluid, they are chunky and large gaps here and there with zero highlights at all. Some start an inch from my scalp. Some highlights are golden/orange color, some are darker. They are not even the same color but more of a mix of colors. Its seriously the worst hair appt Ive ever had. And instead of leaving feeling good, I was so upset afterwards. I then go to pay and It was $235. I would have GLADLY paid $500 to get a senior stylist who had more experience. I still left a $40 tip bc she was at least a sweet girl - and its close to the holidays. So for $275 I got very brassy uneven BADLY placed highlights and a root wash. Oh and did I mention there was a ball of hair like a rats nest that I had to keep stepping around to get in/out of chair?!? Yea there was that too lol. NOT at all the level of service I had in the late 90's when Carmen did my hair. I live an hour and half away - depending on traffic - so definitely not worth the drive nor the money. HARD PASS on this salon!! Update: I called and they did offer to fix the highlights but Id have to come back to the same location - which I declined. I said Id go to North Lake location which is closer - but that wasnt an option.

Amazing hair salon! Sonya & Jeremy are the husband & wife owners and have a wonderful team working…read morewith them. Marissa & Heather seem to be very talented & great personalities all around. Sonya is so amazing with color. Jeremy is a master with scissors! I have never had nicer hair than since I met them about a year and a half ago. Besides them and the great work they do, they make it so easy to book appointments online. I love that feature because I tend to remember to schedule appointments late at night. This is one of Charlotte's best kept secrets!

Having recently just relocated to Charlotte from the West Coast, I was nervous about finding the…read moreperfect salon to tame my tresses. After reading the reviews and checking out the pics from Revival Hair Lounge, I had a feeling that I would just love this salon. I was right. Jeremy and Sonya have created a haven for hair with their masterful partnership. Not only are they a force of nature in regard to cut and color, but they are also super kick-a$$ people. Within minutes I was chatting up a storm and feeling as if I had found my place in this neck of the woods. BONUS: Besides sweet hairdos, they also offer glasses of wine to enjoy whilst they trim and tint to your heart's delight. Go see them! Your hair will thank you.

I am leaving another review - different site--of owner Nicole- whose poor manners and poor service…read moreare the topic. As another (past client) stated in her review- poor haircut- not layered well. Paid extra for an 'In depth' consultation- which I did not receive. I have never had someone so rough in simply brushing my hair and later blow drying, along with being so sullen in interactions. When the owner of a salon treats you, as a new client ( or any time period client) in such a derogatory manner- while I remained pleasant and polite- which was not easy - it leaves such a negative impression- honestly one that I have never had from any hair salon I have been to. I moved recently from ATL (40 yr resident ) and never had to pay a deposit- and certainly never had such rude treatment. She didn't tell me what products she used or recommended, she didn't even give me a mirror to look at the back and sides of my new cut. I was then charged extra at checkout for long hair- when that was not presented up front and my hair is barely to the shoulders --NOT long, or thick or difficult. No receipt was provided either. I rightfully disputed this service with my credit card - after the service charge processed- - to then be awakened this morning at 7:24am by 7 phone calls in rapid succession & VM from Nicole- this is beyond comprehension. If you were really interested in understanding my salon experience - you would have called during your ( and my) normal business hours and at 'one' - unanswered phone call- left a professional courteous VM-

Really enjoy this salon, especially my stylist, Christie! I'm not able to comment on color service…read morebut have had a great experience with getting a layered cut and style. Christie's prices are very reasonable and I feel like she really listens to my hair concerns and questions! She even made notes on my hair concerns and habits so she could remember from one appointment to the next . Also such a genuinely nice person. Thanks Christie!

I went in wanting just a few face-framing foils to brighten my natural brown hair and make it a…read morelighter brown. I specifically said I did not want my full head done and showed a reference photo. I'm very disappointed with the result. My hair is splotchy, with some areas blonde and others orange, and it looks rushed and poorly blended. While washing my hair, the stylist even said, "This looks a lot warmer than I would have liked it to be," while discussing the dyes with another stylist. This concerned me, but I trusted that she knew what she was doing. I also went in for a specific service at the price I was given, but I was never informed that a different service was being performed. I only found out when I went to pay, was shocked by the price, and asked the front desk for a breakdown of what was done. I was then told additional services had been performed that I never asked for or consented to. Had I known beforehand, I would not have gone through with it. For the price I paid, I expected a much better result. Unfortunately, it was not worth it. For reference, this is what I asked for vs. what I received: a lighter brown with a few face-framing foils, but instead my hair is orange, bright blonde, and brown. I have below my reference photo and what I left with...

I was really disappointed with how they prioritize pricing over customer service . I went in for a…read morewash and a very light trim. My appointment started at 12:30, and my stylist, Mary, finished by 12:45. Aside from the conditioning treatment, the actual trim took LESS than 2 minutes, and I was STILL charged the full price of $55 with NO blow dry bc I opted to leave with wet hair. I don't mind paying for quality service, but the price simply didn't reflect the amount of work that was done. To make matters worse, BEFORE the service was even finished, Mary pointed me to the QR code taped to her mirror and asked me to leave a tip. That felt awkward and unprofessional. Nonetheless , I left feeling overcharged for a subpar service

Tana has done an amazing job listening to my likes and dislikes of where my hair is now. With…read moredarker hair, it's harder to "hide" areas of grey without getting hair treatments more frequently, and with her help, she is getting my base back to its natural color with various highlights and lowlights to contrast. All in phases not to sacrifice the quality of my hair or risk damaging by over treating. She is truly a color expert! The staff is kind and salon is clean and comfortable. Prices are very reasonable for the area, and an improvement from what I was paying before. I'm glad I changed salons!

Missy was so sweet. She stayed late to give me a Ouidad cut and I so appreciated it. Very impressed…read morewith her skill and knowledge of curly hair. I feel like I have found the perfect salon in Charlotte and a new friend.

Love this small, boutique salon. Everyone is so friendly. Ani did a fantastic job with a color…read morecorrection for me. She was honest and transparent when telling me it would take time. My hair is exactly what I was hoping for now!

Hard to put my finger on it but I was uncomfortable here. Lost appointments and a negative comment…read moreabout my choice of hair color were the last straw.

I saw Cindee at the Blue Monkey for the first time today. I loved the salon! It has a fun and…read morecomfortable atmosphere. Cindee was warm and welcoming. She listened to my requests and was able to create the perfect hair cut for me that was exactly what I wanted. I would highly recommend her.

The Blue Monkey salon is one of a kind. The atmosphere the staff all treat you like family. Cindee…read moreis the most talented stylist around and spends time to find out what you want and is a special lady. I love the shop its like something you'd see in LA .

Fast and available service when I called. Extremely friendly staff and stylists. Clean and open…read morelayout- very welcoming. Shampoo cut and style was worth every penny. I'll be back!

Very nicely decorated salon space. Love the natural vibe. Jackie did a great cut and style. Looking…read moreforward to my next appointment.