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    1 year ago

    Great communication and service. Came to the house to do the work. Will definitely use again.

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    4 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    Taylor B.

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    Mitrelink

    Mitrelink

    2.6
    (11 reviews)

    First I am only reviewing based on the service I received while TRYING to become a member…read more I called numerous times and was sent to voicemail. I was later emailed about the service and it was just so weird because I just wanted fast internet, and I heard they were amazing...at least based on reviews. After two emails I never heard back, they asked where I was from (Salinas), and *poof*, gone. I was super excited about becoming a member since I am a gamer and developer and NEED that extra boost but after this experience I am sticking with the bigger companies. I think they have a lot of potential if they really do offer what they advertise, but if this is how they are running their business, they are probably missing out on a lot of it. Best of luck to them and I hope they figure this communication issue out. UPDATE: They contacted me back a few days later and did everything they could to see if I could use their service, which I couldn't due to my location. Very professional and I am happy they reached out to me. I heard they were the fastest so I am a bit upset I couldn't use them.

    This review is based on my experience with them in 2015. They don't respond to emails and voicemail…read moreis always full. At one point I got in contact with Ken and he shared his plans but it was really all baloney and he left lots of people hanging as he moved away and on. Yes, the other internet providers in rural Monterey areas were not great but these guys set the bar for low and I'm so glad I no longer need to rely on companies like this.

    Got Net - The Internet Connection

    Got Net - The Internet Connection

    2.9
    (7 reviews)

    These guys are AWESOME! I have used their internet service for several years with 100%…read moresatisfaction, and just recently migrated my website hosting and email service for Expressive Photographics to them. I had been given the run-around by Cruzio, my former local hosting company when critical problems with email delivery began to occur for my business. The staff here at Got Net went above and beyond to implement solutions to all our email and web-hosting problems. My former website-hosting company had thrown me under the bus, but the guys here at Got Net took the time to decipher and fix issues that were critical to my businesses' customer communications. If you want a knowledgeable, helpful company for your internet access and/or website hosting I HIGHLY recommend Got Net!

    The perfect provider if you want your life to be a living Hell! For 6 months we would lose all…read moreconnection - but their support would say sorry about that, we're installing a new system, it's more robust and will be worth it. Then they call up and say "sorry but we had a little hiccup on the back end". That turned out to be a cowardly way of saying they had LOST ALL OF OUR EMAIL. Yes, you heard that right - every single one - 14 years worth!. Got.net support manager said they would give me 3 months free. I said you need to do better than that. Panicked, because he was the one that screwed it up, promised he was going to come to my office and give me a $100.00 bill. Of course he did not follow-through, just like every other unkept promise he made over the last, pathetic year of service. Note: I would have given 0 stars if I could.

    Razzo Link

    Razzo Link

    2.4
    (63 reviews)

    I am posting this because after paying Razzolink an outrageous amount of money for many years and…read morehaving to tolerate terrible service, constant outages, false advertising, and outright lies I have finally been able to cancel our service. Yes I finally canceled we now have T-Mobile home 5G. I am paying a fraction of the price that I was paying Razzolink for much faster and better service. To my neighbors in San Juan Bautista and Aromas we finally have other options besides Razzolink, I for one am delighted to finally cancel the worthless service I was forced to use..... good riddance Razzolink!!!

    It is rather difficult to live/work in the modern world without internet service. If you don't…read morebelieve me, just try Razzolink. With our premium $100/mo 5MPS service (as opposed to 50MPS service in our last home for $70) see the attached picture running at 0.65M. I should be thankful we are not totally down... which we've been most of last week and the weekend. But 0.65MPS is not fast enough to keep up with a webpage, so (as typical) I have to use my cellphone hotspot. Even more maddening, it occasionally works, sort of as a tease. And then there is Razzolink's faux sense of innocence and ignorance. What, we have problems? NOOOOO, really? (As if this were not their 100th call.) I wish I'd found all these buyer-beware reviews earlier, as Razzolink had me thinking it was just me... which I think is the intent with this gambit. But perhaps the biggest sin of Razzolink is that with their false claims of service they discourage competitors. Can we all quit at once? Can we get together and fund a competent rural ISP provider? When I complain and want a refund for non-service with Mike in Razzolink sales, he says it will cost me $250 to get out... after all this non-service and abuse. There's a reason Razzolink has one of the lowest Yelp scores in the industry. I sure wish I'd read up beforehand.

    Taylored Technology - itservices - Updated July 2026

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