Submitted my service request and received a call within 10 min from Britney who was very helpful in…read morescheduling my appointment for a time that worked with my schedule. They were willing to send someone immediately, but work got in the way and they came that afternoon. When the technician arrived he listened to my concerns and was very helpful in explaining the situation so that I could make the best decision. In short, I was concerned my Potable Water Tank was going to come loose due to the way it was hooked up and the fact my neighbor had theirs come crashing through their ceiling a few days prior. Justin explained the unit was a bit old and would likely need to be replaced in a few years. To calm my nerves he looked up a replacement unit, went and got it and installed it within 30 min. The price was very reasonable and the service was excellent. Will definitely call them for future questions/repairs and highly recommend others do as well.

I called them for a clogged kitchen sink. He came, said "oh you didn't say it was both sinks. We…read morewill need to bring the auger that someone else has for The day." Paid a deposit. Next day, auger didn't work "we need to come back tomorrow with the jetter" next day, jetter has flat tire."That was a Friday, they will come Monday. All Week and weekend we had to wash dishes in a big wash tub in the back yard. They return Monday...jetter didn't fix it, now they say they will Need to cut into the brick wall and foundation to replace the clogged pipe. I had to pay another deposit. So I am now up to $396, repair will Cost an additional $3700! I do not have that kind of $. After many tears, I called a Different plumber who repaired my pipes for $700. No Cutting into The wall or foundation. I only wish I could have the $396 back! RUN! Do not call these Guys!

Did what they said they would do. Responsive and flexible. Clean professional. Price was high and a…read morelittle bit of a surprise because I thought their quote was final price but realized they quoted me not including taxes which for a larger job were significant. But other than that. I was pleased.

The serviceman was polite and was careful not to make a mess while removing my faulty garbage…read moredisposal. He finished the job in a timely manner and everything is working properly now.

Update: Received a reply just minutes after this revew. Refund has been resolved…read more OUR CLIENT HAS YET TO RECEIVE THEIR REFUND AND BOONE HAS NOW STOPPED RESPONDING! They completed work on our clients property on May 27th. The ceiling continued to leak and the seller chose to use a different plumber as they didn't fix the leak. Boone told us to provide the receipt of work and the seller's would receive a refund- over $500. The refund has not been received. I requested proof of the refund transaction and nothing has been provided, as of July 1st. Boone has now stopped responding to our request to resolve the issue. Zoom Drain coorporate will be contacted next about his franchise. RE/MAX- Karen P.

Do yourself a favor. If you need this type of service don't waste your time looking around for…read moreprices like I did. After hours of research Boone was still the best price I found. I did find one matching price earlier in the day but the guy wasn't anywhere as friendly or accommodating as Boone. As a matter of fact though it was my fault calling around all day he was still kind enough to come to my house at 8pm at the same price. They did a great job and cleaned up before leaving. He was well worth the investment if for no other reason his professionalism and personality is why I'd suggest doing business with him and his team!

Its the dirty job no one wants to think about, but these guys are total professionals! We have used…read morethem twice and have been pleased with the service. They are very timely and get the job done. The times we called were not emergency situations but they made sure to get us on the schedule as soon as possible which made us feel valued. They were very helpful as well with tips for our septic and products for monthly maintenance. Prices are reasonable for the task at hand and the customer service has been great every time.

Issue: septic tank seepage at the cap Service: Replace…read moredistribution box and PVC on both sides Date: 8/15/2024 A call to Cody got a scheduled visit for the following morning. Michael arrived and went to work. He was very friendly and explained all questions I tossed his way. He dug up the area at the end of the tank and found the PVC pipe leading out to be clogged so he probed for the distribution box and called in the team that dug it up. Once that happened they jetted the entrance pipes to the drain field and then replaced the distribution box and PVC pipes. The 2nd crew used the backhoe with great skill and the entire job took about 6-7 hours. If you need any septic repairs done, Absolute Septic really does the job well and are very knowledgeable at it. Highly recommended!

I needed a new backflow. Esteban called when he was 20 minutes away. Esteban and Tyler completed…read morethe job in under an hour. Both of them knew what they were doing. They were friendly and efficient.

I had a Kohler faucet in my shower that really leaked. Ben and Mason came out, figured out the…read moreissue, and suggested I contact Kohler to get the part because it should be under warranty. We did so, but Kohler sent the wrong part (not the part that Ben said we needed), which Ben discovered when he came out the second time to fix the faucet. So, we went back to Kohler, convinced them that Ben knew which part was needed. They apologized and promptly sent it, and Ben (and Mason) came out a third time -- it was the right part, and Ben promptly fixed the shower faucet. Big kudos to Ben, for his expertise, kindness, and patience, and to Mason for being his great helper.

A corporate contractor crushed our septic tanks while installing a new line. The Tarantinos worked…read morewith us, and more importantly with the corporation, to get the mess straightened out and our new tanks in. They also informed the corporation they would NOT be charging us for their part of the repair as they had buried the line directly across our old tanks and that was what crushed them. Plus provided us with photos and a letter of support for us to request reimbursement for the damage. Beyond that, their work was professional and they did a beautiful job regrading our yard after the tanks were in. To top it off everyone who was part of the job was extremely personable and a joy to work with. A thousand thank yous. We'd hire y'all again in a heartbeat.

This is the second time NC Green Plumbing and Rooter have come to my rescue. The first time was…read morefor a broken pipe, the second time was for needing to have a new well pump and wire. Both times Justin was friendly, efficient, and very professional with communication. Both times, he went above and beyond -- especially with the well pump issue. Tropical Storm Ophelia didn't stop Justin and his assistant from restoring water to my home in a timely manner. They completed the job in pouring rain and gusty winds, and remained professional and cheerful throughout the process. I am so grateful to them for their service! Whenever I have plumbing problems, NC Green Plumbing & Rooter is my go to.

Don't use this plumber. "Bait-and-Switch" type of company. The owner will give you price for the…read morework then bill you for other items he looked at and diagnosed without providing a price, leaving you thinking it's part of the price given. He will then demand payment and if you don't agree to pay the "Bait-and-Switch" price, he will trespass onto your property and take parts off....Very unethical and should be out of business!!!!!!