Extremely Professional Brandon went above and beyond my…read moreexpectations to help my daughter get her dream car. He's a good guy and he will do whatever to make sure you're happy. She barely needed a down payment on a 2025 Buick SUV

I was happy with the service until I spoke with Jerrami. That's when I was told that management did…read morenot want to reimburse me for anything after I had my vehicle inspected by two different dealerships. After purchasing the vehicle from this GMC Buick dealership in Indiana, I took it to another dealership for an inspection. That dealership identified several issues with the vehicle. The original dealership then asked me to bring the vehicle back to them, but I declined because I wanted an independent second opinion. I explained that to them. I then took the vehicle to a second dealership, and they also identified issues with the vehicle. At first, I wasn't asking for any reimbursement because I honestly expected the second dealership to tell me nothing was wrong. Instead, they confirmed there were problems. I paid $300 for the inspection, and despite the inconvenience, management did not offer any assistance--not reimbursement for the inspection, not gas, or even a goodwill gesture. The only solution they offered was to exchange the vehicle. I purchased this vehicle because I trusted the CarBravo program and expected a higher standard of quality and customer service. Unfortunately, this experience has been very disappointing, and I believe this dealership reflects poorly on the CarBravo brand. I will not be returning to this location and cannot recommend it based on how my concerns were handled.

Bait and swap throughly disapointed agreed on out the door price then tried to charge $1000 gap,…read moretaxes, and other fees.

Let me start this critique by saying this could have been handled in such a better way…read more Today I showed up early to Grieger, where I've purchased from them, for a simple oil and fuel filter change. I was pulled in and told it could be an hour or two. No worries, I was a walk in, I get it. I took my seat in the waiting room pulled out my phone and relaxed for a little bit of a stay. About 10 minutes in, John I believe his name was, came to me and informed me that they wouldn't be able to do my oil change because they only do appointments and I didn't have one. I told him that I had ran the service at Michigan City Chrysler and I made the assumption every dealer had to have a quick lube lane. My fault! I should have called. I told him they could pull it out and around and I would go somewhere else. In a crappy tone and his back to my walking to the shop he says "or you could just make an appointment and come back". I'm prior service and a war Vet so naturally I responded with "there's no need to be crappy about it". (I don't say crappy) He's honestly lucky that's all I said. I cannot stand crap attitudes when this is an industry I have been very successful in. They brought my truck around and I drove right over to ford. The lady at the counter was super sweet and said she would get me in right away but it could take a minute since they will have to get filters and what not. Again, I appreciated her honesty. I told her that I would willingly walk over to Ram and buy the filters and bring them back. She giggled and said it's not necessary. While my truck is being serviced the service manager at Griegers called. I will say he was very kind. Apologized for the situation and was insistent on getting my service back. I told him I wasn't interested. He stated that the rep could have handled it far better and offered to schedule me and asked if there's a better day I could return. Again, I appreciate his acknowledgment of the failure on the dealership side. I've been in his shoes. I had a tech pop off to a customer. It wasn't right but we have to own it and make it right. I will say ford has a much nicer waiting area with a TV. I know that's petty and small. But, it helps if you're going to be here for a minute.

I had a great experience from start to finish. Sincerely made me feel like a family friend. Hayden…read morewas knowledgeable, honest and willing to help any way he could. John and Scottie were also great helping partner in my purchase. I'd recommend these guys any day!

After researching their inventory online, I went to the dealership to look at the cars and talk…read morewith a salesperson. I explained exactly what terms I was looking for for which car (I had already done the calculations FOR THIS DEALERSHIP online). The general manager called out from his office that what I wanted couldn't happen. Of course he was not privy to the whole interaction I had with the salesman, or he would have known I had a Mazda trade in. When I told him that, he made a comment about how t that could make a difference. (Duh.) He seemed very discouraging, and I believe it has something to do with the fact that I am a woman, not a man, that knows my business. I actually witnessed the same a year earlier when I brought my car in for service. A woman was looking and he basically told her if she didn't have at least 5k down, there was nothing there for her. I have purchased 7 new cars by myself, for myself, in my lifetime. I know the routine. So anyway I will be trying Art Hill now and not returning to this dealership.

They are a shitty place who scams people only good car we got from them was a Mustang that was a…read moretrade in from someone there they are bad people who are crooks they are rude and pay people off I know people who used to work there who have told the stories

From the owner: Great Prices Great cars read more

Went In, stacia was very helpful, very informative. We took a test drive, and I fell in love with…read moremy Dodge Dart. We went to heights finance and was able to get a really reliable car with low mileage and heights finance was really helpful and was able to get me in my car with bad credit and little down.. and thanks stacia for being an amazing rockstar and being the best sales person

They lied about the vehicle they sold me, the extended warranty wasn't covered on the preexisting…read moredamage and the carfax was doctored. I did a sneak attack and caught their mechanic using heat shrinks to fix the front end wire loom and they lied about Art Hill Ford losing my radiator cap. This place is complete garbage, and luckily I was able to get out of this situation legally. I have roughly 30 pages of documentation against them, probably many others, which is why they moved. ​

Im disabled and bought a car from these scum bags and they treated my like a couple of snake oil…read moresales men and less then a month later the head gasket was blow and I had only drove the car about 14 to 20 times. I called them to try and resolve the issue and they told me to get a lawyer and we can handle it that way. They sold me a lemon and knew it wasn't road worthy and took advantage of a disabled guy with schizophrenia and have no remorse and have made no moves to try and make it right. They are terrible at customer service and they make the cars look nice. But under the hood they are trash. Buyer be ware bc these guys are good talkers

I showed up 1st thing to the service center because my trunk was not opening and malfunctioning. I…read moreneeded to get in there for some work supplies and my golf clubs were stranded in there too. Who doesn't need their golf clubs accessible when they are trying to meet a customer for a Tee time! Anyway, Amber Givens the customer service employee followed me to my car to attempt to open or find the release and fix my problem immediately. She tried with diligence to make it happen but it needed a professional so she was on it and ended up taking it back to a technician. They were able to get my problem resolved and trunk open within 5-10 mins tops. That team didn't hesitate to help when I told them how important my trunk getting opened is. And it helped me make a golf outing that I needed to attend that morning. I am truly impressed and will take my car back. Thank you Team Chevy and Amber of course!!!

I have bought 5 vehicles from the Team family. 3 specificly from this dealership. All my cars get…read moreserviced at Team Chevy even the non GM products I own. They have always been fair on pricing from new cars to service. Never an issue. I wouldn't hesitate to recommend these guys to any of my friends.