We were excited that Ace promised to get our rugs back to us by Christmas. Even when we got the…read morecall that they would be late because Ace wanted to be sure the rugs were truly clean, we were sure we picked the right company. The young man even mentioned that he had tried extra hard to get the pet stains and fringe discoloration out. But now, two years later, the fringe on my rug has deteriorated into dust...really disappointed.

Used Ace Carpet Cleaning today for a second time and again we are really impressed by the service…read more Mike W. is not afraid of hard work and went about the job in quick fashion as he cleaned both carpet and tile. He's professional, knowledgeable and generous with advice and information on carpet and tile cleaning. Next year we'll use the service where they take the area rugs to a facility for deep cleaning both the surface and bottom of the carpet. IMO you can use these folks with the confidence that you'll get a great job.

Very unprofessional. I hired them for pet odor and urine cleanup. On the scheduled service day, the…read moreowner arrived, was rude, claimed there was too much back and forth, and left without performing the service. Which is crazy because the unit was kept empty, specifically for service that day, and I had cash in hand to pay him. Walking away on the day of left me in a stressful position having to find a replacement last minute. I would not recommend - go with someone reliable who is not going to change their mind on a whim cause they're having a bad day. EDIT to their response: I never claimed they were overpriced, their prices are average, maybe just slightly on the higher end cause I ended up paying $80 less with the other company I hired. Also, the Ozone treatment was always scheduled for Sunday because as discussed with the owner, the unit needed to be empty for 24 hours so people and pets had to be relocated which needed planning ahead. Last but not least, the claims that I requested wall cleaning or mattress service added last minute are just not true. In fact it was the owner that suggested the mattress had pee stains but I had already ordered a new mattress days before, so why would I want to pay to clean the old one. Makes no sense.

My carpets went from dark brown to light brown. Excellent and timely job. The tile was grouted…read morebeautifully and the carpet was stretched to perfection! Highest recommendation. Terrific value

Never again.... Terrible work, they were good at communication until I had a complaint, felt like I…read morewas interrogated when I called them on their work. Our job was supposed to be a complete clean, even had the manager come out and have a look at what needed to be done. So much was "missed" that we spent an afternoon cleaning after the "housekeeping" was done. Baseboards, windows, vacuuming in corners were all not done, even had to mop the floor because whatever they used to clean the floor left a film over the hardwood. Long story short, we are out a good amount of money, go and use someone else!

Amazing customer service. They were on time, very friendly and had our house smelling fresh and…read morefeeling amazing. I highly recommend their services.

Wow! Jeremy and his team provided great service from customer care to performance of the cleaning…read more I was able to leave and come home to clean carpets with the peace of mind in knowing that my home was being well taken care of while I was gone. I have used AC Cleaners in the past and they are definitely my go to! I highly recommend that you give them a try as well!

Outstanding job and quality of service to do the job right! We had our 4500 sq ft home carpets…read morecleaned in Gilbert (~2300 sq ft, 7 rooms with stairs). We have 4 small kids AND a dog that has had LOTS of urine stains. They came and cleaned for 3 hours, and some of the stains were still there. We spoke with the owner and he agreed to have them come back. They bought new urine cleaner and came back on a different day FOR ANOTHER 3 hours! We appreciate their customer service and for taking care of us. Our carpets are clean and look great; we are very happy that we chose Abracadabra. Thank you!

Beehive Cleaning was AMAZING! Marcus was fantastic. He showed up on time and was very friendly and…read moreprofessional. He was thorough and really took his time. My sectional looks brand new! So happy with Beehive and will definitely hire them again to clean my sectional!

I can't give a 0 rating or I would. Went on their website and there was no phone number to call,…read moreonly an AI assistant named Amanda. She collected all my details, which was not a short process, booked the appointment, gave me a total price, and said I would receive an email confirmation, a text confirmation, and a phone call. I asked her at least 10 times to confirm this, and she repeatedly assured me everything would be sent. 8:00 AM came and no one showed up. I contacted the AI assistant again and was told no one had been dispatched. She then said someone could come 30 minutes later, but by that point I had little confidence anyone would actually arrive. Frustrated, I searched online myself to find a phone number and finally got through to a real person. While the representative apologized, he was not very sympathetic. He also made me provide all my information again, even though I had already entered everything through the AI system ad gave it to him when we first talked. On top of that, he gave me a higher quote than the AI had provided and said he still could not give me a final price until the cleaners arrived because he does not handle billing. He also said the next available appointment would now be a week and a day later. Overall, the website experience was poor and the customer service was disappointing. I messaged them three separate times with my email and phone number and never received any calls back. I don't recommend them. I hope this is not happening to other.

I had just sold my home and I needed my carpets cleaned for the new homeowners and Ernesto did an…read moreamazing job! The new homeowners were so impressed that they asked me who had done them because they wanted to use them in the future. Couldn't be happier with the professionalism and quality of care.

Good customer service but after reviewing work after the carpet dried, there were still stains they…read morehadn't told me they couldn't get out.

This business is full of kind, professional & honest people. We had our sunroom laid in vinyl…read moreflooring where we dealt with Diane the co-owner who sold us the flooring, then Wiley who took measurements & the floor covering tech who laid the flooring were all professional & didn't try to rip us off. We had such a good experience that we are now proceeding to get our laundry room done.

We picked out a carpet sample (pretty large) and Wiley let us take it home. We were pretty sure we…read morehad the right color until we got it home. Was so glad Wiley had us take it. The carpet we chose is beautiful. We had our bedroom carpet installed on the 2 of Jan. The bedroom is pretty large so it was going to be two installers. David ended up coming alone. He did such a fantastic job. He had it done in one day and an hour or so the following day. Eventually we will have the other two bedrooms done. We will definitely use them again. I highly recommend them.

Quality work was absolutely terrible. There were spots remaining In one room They said they'd come…read moreout for $125 to remove the spots when they could've been done when they were here that day they were only here for 30 minutes if that tells you what kind of job Was done ... I would really think twice about hiring them they said they would come out in a couple of days and clean the spots and they never showed up then the fourth day I called them and text them several times with NO response And then they came up with $125 to remove the spots in one room ... I would rate there Service a ZERO and Quality of work a ZERO

This company did beautiful patch repairs for us. Our son's cell phone battery exploded one night…read moreand burned Cell phone size spots in his bedroom carpet. Months went by ... I called on Thursday. Got a steam cleaning appointment for the next day. With a start time, not a start window of several hours! Once again, excellent and actually skilled service! An hour to clean my 5 rooms. Only 6 - 8 hours until all rooms fully dry. My carpet has never looked better! Thank you Mark L. The previous steam cleaning company i used left my carpet soaking wet for 2 days and looking much dirtier in large spots because, cleaning solution??