I had a roof rat inside my three story apartment building in SF. I tried four other pest control companies. They set all types of traps, bait boxes with poisons, and sonic devices. None of them could catch those damn rats. I replaced a garage door and sealed all small openings on the ground floor. I have been suffering for two months until I found Mr. Chan. Mr. King Chan, the owner of Team Pest Solutions, inspected the attic, walked around the ground level of the building, went up to the roof and climbed up to the slanted roof to check all openings. He found an opening that was not sealed from the inside of the attic that everyone had missed. He found five fresh rat droppings outside that opening. He sealed it with wire mesh and also sealed all chimneys' openings at a very reasonable cost. He is an honest man and he didn't ask me to sign a long contract. I highly recommend him. read more

Friendly, wasn't aggressively trying to get us to sign a contract and gave a free consultation with sustainable solutions.

Hendrick is super responsive, reliable, affordable, and most importantly very effective! A few years ago, after trying to deal with an ant problem in the garage for weeks, I found Hendrick on Yelp. He came the next day and in 20 minutes fixed the issue. I only wish I had called him much sooner. A year later he came by for another ant issue inside the house and said they must be coming inside from somewhere. He walked around the house and with his eagle eyes, found them crawling out of a tiny hole in a tree..it was so small that even with his flashlight shining on it, I could barely see it. Then just last week I called again and he said that while he was happy to come by, we shouldn't waste our money because they would go away on their own once the rain was over, and he was right. read more

I had to call this company again in hopes that they will take care of a major bee infestation issue. Made the call on a Sunday morning and the guy came out the next day. He arrived early for the appointment and was really patient in waiting for me. He took a look at the issues at hand and was able to explain in details of the process he was going take. Estimated how long it would be to handle the situation and got the job done. Cost is reasonable. I can count on King Chan any day. read more

Paul of Team Pest Solutions provided top-notch service at an extraordinary price. His price was the lowest I found, and as a result of his guarantee, he came a total of three times at no extra cost. On his additional visits, he tried new tactics and succeeded in ridding me of the persistent flea problem. He did this without question and with total respect for my schedule. In a nutshell, Paul has class. And he gets the job done. I highly recommend him for anyone looking for great service at an excellent cost. And if you're looking for help in this category, I wish you the best of luck with your problem. (This too shall pass.) ;) read more

After I moved in to a new place two months ago, turns out two of the bedrooms have bed bugs. The landlord hired this company to do a chemical treatment, which was fast. But then two weeks after the treatment, the bed bugs returned. When the same person returned to do the treatment again, he was skeptical that we had bed bugs again, even though the housemates are bitten in the same way and we have found bed bugs. I was not impressed as he was dismissing our obvious signs of bed bugs, the same signs we had the first time around. He says he's been doing this treatment for 30 years with no problem, but we have a problem with them coming back. I'm guessing this is because the chemicals kill the actual live bugs, but not the eggs, since the problem reoccured like clockwork 2 weeks after the last one, the amount of time it takes for eggs to hatch. Also, the address on the paperwork we were given does not match the address on this yelp listing, so that makes me doubtful of their legitimacy also. I am guessing this is the same business as the phone numbers match. read more

I wish I can give them 0 stars if I could. I called the guy ( don't know his name ) and tried to get detailed information about the services they offer. He was very impatient and rude as if I owe him 10 billions dollars and at the end he even hung up on me. I called the other provider listed on the yellow page and this time he picked on the phone but hung up on me again. And I realized the two numbers happened to be the same company listed on the yellow page which is different on the one at yelp. I will not use them based on the poor and rude customer service that I've ever had. read more

Hendrick is amazing and really knows what he's doing. He has 35 years of experience! We had a major ant issue and there were ants crawling all over our newborn baby's crib... I called a bunch of pest control companies that either were booked out 3 weeks or didn't answer their phone. Hendrick picked up and came the same day. It's now 3 days later and there are no ants to be seen. He methodically found their colonies and treated our issue extensively. He also offered to come back within 30 days free of charge if the ants aren't all gone. Easy 5 stars! read more

I think the reviews on his demeanor are a bit misunderstood. He's just super straightforward...and knows his stuff so you just need to let him work his magic. I personally thought he was super sweet and reassuring. His confidence to fix the issue made me feel so much more at ease. Love Hendrik! Professional, knowledgeable, reliable! I guess it's ant season because we saw a lot of them...EVERYWHERE! In the bathroom, kitchen, living room...literally every single room of our house. I freaked out and Hendrik came to the rescue. He knew exactly which breed of ant we were dealing with and where to target. A few days later...ZERO ants! He's a pest wizard! Highly recommend him. read more

They don't want your business, period. It doesn't even matter how effective this Hendrick Wong is, the work ethic was just terrible. From stepping into the house to leaving, the whole time his attitude just oozes with arrogance (maybe he's the boss, who knows), apathy, condescension, and just plain "I don't want to be here but I have to because you called". To be fair, maybe he thought that it was "only a few mice in the house, you don't need me here", but at least you can give some tips on how to make things better, or at the VERY least, ease our anxieties/panic. Nope. He just comes in and scoffs at whatever we could scrounge up to block cracks or isolate areas. No inspection, because he doesn't have time for that, unless you call simply-going-to-where-you-saw-mice-last an "inspection". Inspecting the house exterior for entrances? He found one large vent and claims that must be it. I don't have to be pest professional to figure that out. Let alone to ignoring what I want to say to him, he just interrupts and asks about what he wants to know, and even then he doesn't care enough to listen to the whole answer, which included where the mice had appeared before. I figured you would need to at least know that to set traps right? Now about objective effectiveness, he set traps around the house where I claimed there were mice, then off he goes and we play the waiting game. Sure, his sticky pads caught 3 mice (at different times, but same location), while none of the snap traps he laid caught anything. Lo and behold, I saw them for ~$3 for a 2-pack. Sticky pads were maybe $6 or so. How much did he charge? Just about 50 times that. Before he rushed off to catch bigger fish, he claimed to just call him if we catch them, and he'll come pick it up and can set a new one. Being new to mice, I was quite relieved to hear that. Once one got caught, I called and soon he did come and take it away, but again, with an attitude. "I only got 8 hours to my work day, you can just pick it up yourself" is what he's trying to say. No following through whatsoever, why? Oh right, because he got his payment already after the first visit. P.S. I hate writing (or even talking) bad about other people, but as an honest yelper I feel responsible in letting others know (or in this case warning them) if something really is indeed bad and unreliable or if something is worthwhile. read more

Hendrick is now with Team Pest Solutions! He rocks. I called about a yellowjack nest and he was out the same day to take care of it. And the pricing was better than other quotes. I will definitely use them again. read more

I echo the positive review below. After calling other other companies including one ironically called round the clock pest control all said they were closed. I then called team pest control. It was early on a Saturday morning and the phone was answered immediately by a knowledgeable representative who asked me to text him a photo of the ants and responded back immediately with what they are and what to do. Thank you team pest control! read more

My landlord always sends me to this ace team, and I have called them myself as well. When I have had ants and it was my landlord's responsibility, Hendrick came out and did the minimum possible while still eliminating the problem. He was very comfortable addressing my questions about how the treatment would affect my cats. When I hired him myself for fleas (oh dear God, please don't let this ever happen again), he did one treatment (hard core) that I had to leave and take my cats for. When it didn't work, he came back for free and did it again. He is always nice and neat and very reasonably priced. read more

Impression on the phone I got from him was terrible. He was curt and unfriendly. When I asked to clarify something, he said... "as I just explained to you....." and just repeated everything he just said. When I asked whether he was available anytime from now until the end of the year, he tells me his hours in a very condescending tone. When I asked so when are you available, he laughs at me. Screw you guys. I'll take my business somewhere else. read more

straight shooters - assess the situation and remedy it. the real deal!