Extremely good service. Kept me updated throughout the service. Told me how long it would take.read more

We had some work done on our Mercedes a few months ago and could not be happier with Sugar Hill…read moreAutomotive. Professional and expert service at a reasonable price. We could not be happier with everyone there!

Bought a used car. Previous owner has taken it to SHA for years and was very pleased with all work…read moredone. I bought my newly purchased car in and they were honest, Tom even called me direct to ask a few questions and did a solid job on the brakes. I have heard about them for years from neighbors and am now a customer.

The owner Howard and his employee Brian when it comes to anything that has an engine just have…read morealways had an act for being straight forward and honest about their knowledge of their profession. Both began tinkering with cars at a very young age. Emily the assistant there is just as humble as Howard and Brian. She is super friendly too. In my experience of taking my vehicle there when needed over the last 30+ years, they always finish the repairs on my car in an excellent timely manner. Howard runs a successful business without ripping peaple off. They will never overcharge their customers.

Truck caught a nail in the tire. Called and asked if they had time for me. "Bring it on down!"…read moreMoments later, quick pull and plug. Will definitely bring more business this way.

I just got back from Japanese Auto Repair for the first time for my Miata ND and the service was…read morenothing short of Excellent!!! I called just before noon for a 60k mile engine, transmission, and diff oil change. They did the whole job and got me in and out same day!!! I was amazed and grateful for Patrick who worked so hard to follow up with Mazda and get the job done using OEM oil. Thank you Patrick and the entire Japanese Auto Repair team!

I don't typically do reviews and auto repair shops, but I have to give this shop a review because…read moreof the quality of work that they do and the reasonable prices that they charge. I've taken my Toyota Tundra here several times to get work done and they always resolved the issue in a very short amount of time. Their quotes and their prices are within reason. Just the other day, my wife had a problem with a window on her Nissan. I was away at work and she decided to take her car to the Premier Nissan Mall of Georgia Dealership on Buford Drive. She informed them that she had an engine light on and all the widows periodically would not roll up or down all the way. They charged my wife a diagnostic fee of 185.00 for each identified issue, with other fees and tax that came to $381.00 (includes a charge for credit card usage for payment). As part of their assessment, they determined that only 1 window motor needed to be replaced and the O2 Sensor needed replacing. In addition, they provided quotes for replacing the tires and wheel alignment. The total repair for the two issues we brought the car in for came to approximately $1,450. If my wife would have agreed to the other suggested quotes for tires and the alignment, the total would be $2,234.02!!! That's ridiculous!!!! $862.26 for replacing one motor, when all the windows in her 4-door car was having problems. Thank goodness I was able to go with her to discuss their assessment. I advise my wife we need to take her car to this Japanese Auto Repair, which I've used many times before. After dropping the car off, Japanese Auto Repair informed us that they just simply reset the window control mechanism, which resolved all the problems with the windows not going up and down correctly. This was done at no charge ($0) to us. Next, they required the part (O2 Sensor) which they would have on hand the next day. Next day, as promised, they called and informed me that my wife's car was repaired and ready for pickup. I am very pleased with the service we get from this location and will send my wife, our kids and all our friends there for all future service activities on her car. If you want quality auto service performing your Japanese vehicle, then I recommend using Japanese Auto Repair!!! Just to conclude this review, I want to share what it cost to actually resolve the problems with my wife's car. The total repair cost from Japanese Auto Repair was $301, which was less than what my wife had to pay the Dealer's incorrect diagnostic fee ($380).

Polite, professional, and will recommend to friends and family. Also had great communication and…read morethey were punctual at their due date.

I went in on Saturday because the air conditioning in my wife's car stopped working. Jack was there…read moreand kept me fully informed, and they had it running the same day! The team at Fenaki did a fantastic job, and the price was reasonable, with a good warranty included.

I rarely write reviews, but this shop absolutely earned one…read more What impressed me most was their honesty. Matt and team took the time to properly diagnose my vehicle and worked through the logical steps before recommending major repairs. They even found one issue that was simply a disconnected component, and fixed it on the spot without taking advantage of the situation. Many shops could have easily turned that into an unnecessary expensive "repair". The team was transparent, fair, and never made me feel like they were trying to sell me something I didn't need. Finding a mechanic you can trust is difficult, and I can honestly say I've found mine. Highly recommended.

I was trying to help out someone, the car they had was skipping and I determined it was due to…read moremisfire. This company found another issue which I agreed to fix, I pick it up on Saturday morning and don't even get home because it is still broken. They "look" at it again and find new issues, after another 400 I pick it up, guess what it is still having the same issue. I will never go back here. They could have at least waived the labor since they didn't fix it the first time. They are ignorant about cars and they will rip you off over and over if you let them.

Best car repair place I've ever been to. They give you honest replies, reliable quotes, inform you…read moreof any surprises. In close to a decade going there one part went up in price by a few dollars from the time I spoke to them to the time I got the repair without them having yet seen my vehicle (another place did the diagnostic and I didn't trust them). They informed me of the price change and got permission to go ahead with the fix. This is more than made up by them times I've shown up with my car going "what's going on" and them telling me what I need to do is "x" for a lot less money. I've never has anything break after they worked on my vehicle. They will respect your choice to go with oem or aftermarket parts

$450 for routine maintenance?!?!…read more These people are absolutely immoral, charging over $300 for just for the labor on an oil change, and then some stuff I didn't even ask for. An oil chance should never cost more than $200 even if you're ripping people off. If you go over that you better be asking people if they want what you're doing to take their money! They took two hours when I was expecting one, so I was getting late to get back to work and couldn't stand around and argue, I'm so pissed at this place. Obviously never going back and will tell everyone not to use them.

Brought the Porsche in for an oil change + coolant flush and coolant line upgrade (Radhaus bypass…read morewith CNC'd plugs). Paul was super friendly and knowledgeable; Great to know that there is a good Euro-vehicle shop in the vicinity!

Fantastic experience! Highly recommended! Easy to work with, fair prices and solid expertise.read more